John Wallace, owner of Atlanta-based JM Wallace Plumbing, has been offering leak detection solutions since 2007, but it’s only recently during the last few years where he’s really seen the technology take off.

Plumbing & Mechanical Chief Editor Nicole Krawcke spoke with Chad Salge, vice president of virtual design and engineering at The Brandt Companies about its digital transformation journey.

ServiceTitan made waves earlier this year when it announced new cutting-edge AI solutions, allowing its customers to automate, predict and optimize across their businesses during Pantheon 2023.

The integration will allow mutual customers to access valuable information about their prospects and customers. The integration will ensure that the complete customer journey, from lead to job, is all captured within the ServiceTitan dashboard.

Mechanical contractors are looking to improve operations by cutting costs and boosting efficiency while maintaining quality. A popular solution is the adoption of new technologies, specifically virtual inspection services, which have gained popularity since the pandemic.

After a stint as a top producer at Morgan Stanley, Andrew Ettinger was faced with years of struggling with business initiatives and eventually filed for bankruptcy. 

Founded in 2017, Schedule Engine is a customer service support solution for home service contractors.

Meet Daniel Quinonez, PHCC Educational Foundation's new executive director.

Plumbing & Mechanical Chief Editor Nicole Krawcke had the chance to chat with Magda Elizondo, Hero Helps coordinator for Rooter Hero Plumbing & Air, about the company’s charitable efforts, not just during the giving season, but throughout the entire year.

The training facility, designed for the plumbing industry, will generate all energy required to support the operation of the building on site through the incorporation of several renewable energy technologies.

 While most plumbers may like to think that they’re mostly serving routine maintenance or installation customers, the most common nature of those calls is likely panicked customers with a burst pipe, a backed-up toilet or another emergency that needs a response ASAP.

I frequently speak at college campuses and trade apprenticeships. Whether it be to future engineers or contractors, my technical talks typically end up covering non-technical content, specifically career development. 

The plumbing industry is evolving with a focus on sustainability. Heat pump water heaters (HPWH) present an opportunity for contractors to stand out and meet changing client needs, contributing to environmental conservation and demonstrating leadership in a dynamic market.

Junkyards are one of those forgotten places we in the heating business must visit on occasion.

For decades, changing out a thermostat for a retrofit hydronic heating system was a simple task for a service technician. From Bangor, Maine, to Breckenridge, Colorado, the mere two, 18-gauge thermostat wires running through a home was not a concern (short of the random nail or mouse taking one of the two out).

“Water quality has grown 300% across the U.S. since the pandemic began,” says Glen Blavet, founder and CEO of HALO Water Systems. “People are at home, and they’re looking to improve their quality of life and their health, so they’re looking at the water they’re drinking out of the tap.”

Darrell Jones found himself in quite a pickle back in 1986. At the time, Jones was working for close friend and mentor Louie Garner at Garner’s contracting business.

The luxurious Wythe Hotel in Brooklyn, New York, was once a waterfront barrel and rope factory. This renovated structure now has 72 boutique guest rooms. As part of the update, it was important to retain the character of the original turn of the century building, which opened in 1901. In order to convert the cold, utilitarian factory space into comfortable rooms, a major mechanical update was required. By adding radiant floor heat, they were able to meet and exceed the comfort benchmark of a modern-day hotel while balancing for energy efficiency.

REHAU’s EVERLOC+ R-20 manifold connectors for hydronic applications support leak-free reliability in a one-piece assembly including an EVERLOC+ insert with a pre-installed O-ring and swivel nut.

When Jason Gaspard, owner and project manager at Select Mechanical Services, was looking to finish the basement of his Maple Grove, Minnesota-based home, he knew he wanted radiant heating in the space.

Matt Millard, owner of Performance Mechanical in Edgartown, Massachusetts, loves to experiment with new technologies. Recently, Millard wanted to step up to hydronic radiant heating for his own home addition using an air-to-water heat pump.

Giglio is a dedicated member of PHCC of Louisiana’s leadership, currently serving as president-elect after more than a decade of work on the chapter’s Board of Directors

For the past five years, Carter has been fulfilling his dream as an instructor at Gar-Field and currently has 80 students enrolled as first- and second-year students. 

 The 71st Annual Meeting of the Membership will be held as part of the PMI25 Manufacturing Success Conference from Nov. 3-6, 2025, at the Fairmont Hotel in Chicago. 

n addition to supporting established customer partnerships in retail channels, RectorSeal will add the PF WaterWorks product line to its plumbing wholesale channel, building on its brand-preferred retail presence. 

REHAU’s proprietary compression-sleeve fitting technology expands with EVERLOC+ R-20 manifold connectors for hydronic applications. R-20 connectors support leak-free reliability in a one-piece assembly.

A thriving plumbing business relies on a collaborative team spanning various functions. Facing challenges like labor shortages and limited resources, many contractors struggle to expand into new markets. Adding a franchise can accelerate growth, minimize risk, and unlock fresh opportunities by leveraging established systems and resources.

Leonczyk has served PPC since 2018, first as Director of Marketing and Communications followed by a promotion to Director of Operations. 

No matter who you are, project management can be a challenge. 

Every industry in the United States is currently feeling the constraints of the labor shortage. Employers continue to struggle to bring in new workers and keep existing ones. Job openings far outnumber individuals looking for work — in March, there were 11.5 million jobs to fill, and not enough workers to fill them, according to data from the U.S. Bureau of Labor Statistics Job Openings and Labor Turnover Summary. 

The week includes classroom instruction, an International Apprentice Contest, certification exams and demonstrations and a graduation ceremony in which 170 will be honored for their completion of the certificate program and an additional 45 will earn associate degrees from WCC.

Generosity is the new marketing. In this era of social media, charitable companies can earn an enhanced brand reputation as being a “good” company and will make people want to do business with them.

Selling — even upselling — is a service, and let no one tell you differently.

By following the tips below, you can mitigate the negative impact of COVID-19 on your business and lay some groundwork that will make your company more successful in the long run.

Many plumbing contractors ask the question: “What is the best way to advertise my business locally?”

According to a white paper authored by venture capital firm ARD Ventures, each fleet vehicle, on average, receives between 30,000 -70,000 impressions daily. 

Most readers are familiar with the common phrase, “The errors of our ways.“ So why am I talking about the intention of our ways -- not errors – in this article?

Engineered to work with materials that create sticky or agglomerative dust, the evolutionary Dalamatic G2 dust collector includes patented Dura-Life^™ bag filters. 

The industrial gas safety series will further provide partners and customers with the ability to protect employees and their facilities when working near both toxic and hazardous gases.

Establishing any construction project is a careful balancing act between many legal, financial and social responsibilities. Firms not only have a responsibility to shareholders and business partners, but to their workers, the local authority and site neighbors in the wider community as well.

In November 2023, OSHA investigators opened a complaint inspection after they observed employees not wearing protective equipment during structural demolition of a former hospital in Illinois.

The American Society of Safety Engineers (ASSE) is seeking a new Executive Director (ED), a position based in Park Ridge, Illinois and one that reports to the organization’s President and its Board of Directors. Founded in 1911, ASSE has a global membership of more than 36,000 safety, health and environmental practitioners worldwide. ASSE advocates on behalf of its members while also providing robust professional development, training and networking opportunities. ASSE has an annual budget of approximately $18M, staff of 75, and operates a robust network of 152 chapters in the United States and internationally.

Galvan brings 31 years of earned expertise to DFP, primarily in California, with eight years as an SIT surveyor.

The newest addition to Vector Solutions' LMS offers seamless learning experiences for faster, more efficient skill development as well as increased knowledge retention and engagement.

The industrial gas detection series is modularly designed for easy integration and custom configurability.

Contractor Management is a standalone solution that works within KPA’s Flex software suite for an all-in-one solution to manage compliance and workplace EHS.

G6 will be on display at a global marketing roadshow at both the National Safety Council (NSC) Safety Congress & Expo in New Orleans from October 23-35, and A+A in Dusseldorf, Germany from October 24-27.

The owner of a Liverpool, Pennsylvania roofing company risked the lives of two of his children by exposing them to falls from heights.

Wisconsin construction company has failed to correct multiple fall protection hazards, exposing workers to risk.