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Archived Webinar - Top 10 Mistakes in HR Management


"An excellent information tool that helped to shed some light on a difficult subject in today's business environment for individuals who might not know where to start."

- Ryan Dejneha, Human Resources Administrator

"The information provided during the webinar was useful and I will be able to integrate some best practices into our current succession planning process."
- Tammy Stevenson, Human Resources Advisor



Webinar information current as of March 30, 2010

HR practices are always on the front line and mistakes can put your organization at risk, not to mention impact your bottom line and jeopardize your department's credibility. This archived webinar will look at the top ten mistakes in HR, providing you with the tools you need to recognize them in advance and implement the appropriate mitigation strategies.

Bonus: A copy of the supporting paper and a complete Question and Answer (Q&A) document prepared by the speaker will be provided in this archived webinar.

Learn how to:

  • Appreciate the importance of aligning and communicating individual and corporate goals
  • Recognize the need for job descriptions and their usefulness in an integrated HR Strategy
  • Appreciate the true consequences of retaining counterproductive employees
  • Grasp the importance of employee recognition and the impact of neglecting to provide continual feedback
  • Know why they need to define the "rules of engagement" for staff
  • Learn how to deal with a management team that wants to cut your training budget

Speaker:

Timothy R. McConnell, B.A, M.P.A., SPHR, CMC
Tim McConnell is Managing Partner and a Senior HR Strategist with McConnell HR Consulting Inc. in Ottawa. He has over 25 years experience in Human Resources management, both as a Director of HR and as a senior HR consultant. Tim provides strat

If you would like more details about this product, or would like to order a copy online, please click here.




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Archived Webinar - Resolving Employee Performance Issues


"Lauren Bernardi is an excellent speaker who presented a point of view that was believable with real life scenarios."

- Jane Lockinger, Webinar Participant

"The session was very informative. I was listening both as a supervisor and an employee. It reminded me that it is all about 'how' you relate to your employees or supervisor and that it is important to relate to them both negative and good things. We all like to hear we are doing a good job. I am grateful that I work in a place that does that."
- Kim Rumble, Webinar Participant



Bonus: An article on "Nine Steps to Effective Discipline", a copy of the supporting paper and a complete Question and Answer (Q&A) document prepared by the speaker will be provided in this archived webinar.

Webinar information current as of November 19, 2009

To remain competitive in today’s economy, organizations must make the most effective use of limited resources. Doing so requires a well managed, performance driven workforce. Learn key strategies for driving your workforce towards successful job performance and in turn, improve your company’s future outlook.

Key Learning Objectives:

  • Be aware of the impact of recessionary times on employee performance
  • Recognize the difference between performance issues and disciplinary problems and why it matters
  • Understand how to enhance employee performance by setting goals and expectations, and providing meaningful feedback and support
  • Recognize the importance of effective disciplinary measures in maintaining efficient operations
  • Be capable of handling problem employees: learn how to determine the cause and correct the problem through performance improvement plans, progressive discipline and other management tools

Speaker

Lauren Bernardi

Lauren has been practisin

If you would like more details about this product, or would like to order a copy online, please click here.




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Archived Webinar - Master Negotiation Skills


"Very interesting - negotiating skills is something I never really learned about before, and it is nice to now have a sense that I can improve my skills."

- Stacy Beaven, Webinar Participant

"If the quality of one's communications are a main determinant of the quality of one's life, this webinar on negotiation is a must."
- Paul Stratford, Webinar Participant



Webinar information current as of October 15, 2009

Studies have shown that today’s professionals spend up to twenty-five percent of their time negotiating and resolving conflicts. Therefore, the success of these professionals and the success of their organizations rest heavily on developing effective negotiating skills. It's a whole new ball game today, as the old rules regarding negotiating have changed substantially since the world went into a global recession. Those who wait for an economic recovery will have lost out on significant opportunity. Learn to be proactive by better understanding the challenges that face us and how to deal with them effectively. Join speaker Brad McRae and enhance your negotiation skills from competency to mastery.

During this webinar you will:

  • Learn how to negotiate with increased confidence and professionalism
  • Come to the table incredibly well prepared
  • Understand where your negotiation style works for you and where it works against you
  • Learn why negotiating during a recession is more difficult and how to find the hidden opportunities therein
  • Learn how to carry out the negotiation process with the *Master Negotiator’s Preparation Form

Bonus: A copy of the supporting paper prepared by Dr. Brad McRae along with the Master Negotiator's Preparation Form™ will be provided with this archived webinar.

Speaker

Dr. Brad McRae
Dr. Brad McRae, CSP is Director of the Atlantic Leadership Development Institute and the author of Negotiating and Influencing Skills: The Art of Creating and Claiming ValueIf you would like more details about this product, or would like to order a copy online, please click here.




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Archived Webinar - Implementing Best Practices in Human Resources Management


"Mike and Alex did a fantastic job of presenting the information, it was extremely informative, well planned and easy to navigate through! Very satisfied"

- Cheryl Petruk, HR Officer



Bonus: A copy of the supporting paper and a complete Question and Answer (Q&A) document prepared by the speakers will be provided in this archived webinar.

Webinar information current as of November 10, 2009

A discussion of best practices in human resources based upon leading research and the client-focused consulting experience of our session leaders. The program will focus on three best practice areas:

  • Employee Engagement
  • Change Management
  • The competencies HR professionals need to lead the evolution of HR in their organization

Key Learning Objectives:

  • Identify and discuss 8 key drivers of employee engagement
  • Develop employee engagement ideas, strategies and plans
  • Develop and execute highly effective change management plans
  • Explain the role of HR professionals in achieving organizational balance and optimization through implementation of best practice policies and programs
  • Identify and discuss the competencies and skill sets required of HR professionals to develop aligned HR strategies and influence senior management

Speakers

Michael Bennett, CHRP
Michael has almost 20 years Human Resources experience as a Leader, Generalist and Specialist and is a co-founder and Managing Director of ENGAGE Human Resources Solutions Inc. and EHRSearch. His experience prior to forming ENGAGE and EHRSearch spanned Financial Services, Manufacturing, Industrial Sales, Distribution and Executive Search.

He has worked with all levels of management and employees during his professional career and has developed an enviable reputation as a Business Partner in identifying and implementing innovative and successful human resources strategies, solutions and programs.

At ENGAGE, Michael has led projects in organizational design, change management, compensation, recruitment, employee feedback, reward & recognition and policy &

If you would like more details about this product, or would like to order a copy online, please click here.




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Archived Webinar - Change Management


Webinar information current as of October 7, 2010

Bonus Material: A copy of the supporting paper and a complete Question and Answer document prepared by the speaker will be provided in this archived webinar.

In an increasingly fast paced business environment, change is inevitable. The ability of an organization to adapt to and manage change are critical factors in their capacity to succeed long term. Effective organizational planning, communication and employee involvement are all important elements of change management that HR professdionals must be aware of as they develop workforce strategies and proactively plan for the future. Join us for a closer look at best practices in change management and learn how to more effectively manage employees through periods of change and uncertainty.

Key Learning Objectives:

  • Gain a comprehensive scope of change management issues and the necessity for change management strategies
  • Learn about developing the change management narrative and adapt the organization to the necessity for change
  • Examine best practices and methodologies that work
  • Learn how to build trust, get stakeholders input, buy-in and keep it
  • Discover the positives of investing in change management processes; a sound organizational strategy
  • Learn about building a change management culture which fosters collaboration and a climate of innovation and creativity
  • Look at change management gone wrong – what not to do
  • Learn about managing metrics and expectations effectively as well as setting accountability standards for the measurement of change

Speaker

Jim McKibbin

Jim McKibbin is a management communications consultant who works with organizations to improve supervisory and peer relationships by training work leaders how to present value. As senior consultant with Brown Consulting Group in Toronto he also handles most of the firm’s executive search assignments. Jim provides consulting, facilitation, training and management services to clients as well as management coaching.

He also delivers a number of specialized seminars in leadership, communications, negotiations, sales, and conflict resolution techniques. His understanding of organizational culture, in both union and non-union environments, is invaluab

If you would like more details about this product, or would like to order a copy online, please click here.




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Long-term caring : residential, home and community aged care / Karen Scott, Margaret Webb, Clare Kostelnick

Scott, Karen, author




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National statement on ethical conduct in human research / developed jointly by National Health and Medical Research Council, Australian Research Council, Universities Australia




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ACSM's exercise testing and prescription / editors, Madeline Paternostro Bayles, Ann M. Swank




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Antimicrobial resistance in bacteria from livestock and companion animals / editors: Stefan Schwarz, Lina Maria Cavaco, Jianzhong Shen, with Frank Møller Aarestrup




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Pathophysiology made incredibly easy! / clinical editors, Cherie R. Rebar, PhD, MBA, RN, COI, Nicole Heimgartner, DNP, RN, COI, Carolyn Gersch, PhD, RN, CNE




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When the body says no : the cost of hidden stress / Gabor Maté, M.D

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An A-Z of symptoms and signs / Robyn Beirman & Roger Engel

Beirman, Robyn




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Basic medical techniques and patient care in imaging technology / Lillian S. Torres, TerriAnn Linn-Watson Norcutt, Andrea Guillen Dutton

Torres, Lillian S




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Spine imaging : case review / Brian C. Bowen

Bowen, Brian C




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Pharmacology (Whalen)




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Midwifery : preparation for practice / Sally Pairman, Sally K Tracy, Hannah G Dahlen, Lesley Dixon




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Principles of pathophysiology / Shane Bullock and Majella Hales

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The science of marijuana / Leslie L. Iversen

Iversen, Leslie L., author




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Pet-to-man travelling staphylococci : a world in progress / edited by Vincenzo Savini




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Atlas of hematopathology : morphology, immunophenotype, cytogenetics, and molecular approaches / Faramarz Naeim ... [et al.]




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Casarett and Doull's toxicology : the basic science of poisons / editor, Curtis D. Klaassen, PhD, DABT, ATS, FAASLD, University Distinguished Professor and Chair (Retired), Department of Pharmacology, Toxicology and Therapeutics, School of Medicine, U




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Forensic psychology reconsidered : a critique of mental illness and the courts / David Polizzi, Matthew Draper

Polizzi, David, author




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Ecology and prevention of Lyme borreliosis / edited by Marieta A.H. Braks, Sipke E. van Wieren, Willem Takken and Hein Sprong




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Epidemiological studies : a practical guide / Alan J. Silman, Gary J. MacFarlane, Tatiana Macfarlane

Silman, Alan J., author




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New perspectives in forensic human skeletal identification / edited by Krista E. Latham, Eric J. Bartelink, Michael Finnegan




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Immunology & serology in laboratory medicine / Mary Louise Turgeon, EdD, MLS(ASCP)CM

Turgeon, Mary Louise, author




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Financial management for nurse managers and executives

Jones, Cheryl Bland, author




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Introduction to biosocial medicine : the social, psychological, and biological determinants of human behavior and well-being / Donald A. Barr, MD, PhD

Barr, Donald A., author




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Diagnostic ultrasound for sonographers / Aya Kamaya [and 7 others]




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Human anatomy & physiology / Elaine N. Marieb, Katja Hoehn

Marieb, Elaine Nicpon, 1936- author




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Pharmacology for health professionals / Bronwen Bryant, Kathleen Knights, Shaunagh Darroch, Andrew Rowland

Bryant, Bronwen




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Comparative health policy / Robert H. Blank, Viola Burau, and Ellen Kuhlmann

Blank, Robert H., author




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Understanding research methods for evidence-based practice in health / Trisha M. Greenhalgh, John Bidewell, Elaine Crisp, Amanda Lambros, Jane Warland

Greenhalgh, Trisha




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Human molecular genetics / Tom Strachan, BSc, PhD, FRSE, FMedSci, Andrew P Read, MA, PhD, FRCPath, FMedSci

Strachan, T., author




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Radiographic image analysis / Kathy McQuillen Martensen

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Rang and Dale's Pharmacology / James M. Ritter, Rod Flower, Graeme Henderson, Yoon Kong Loke, David MacEwan, Humphrey P. Rang

Ritter, James, author




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Communication for health care practice / Amanda Henderson

Henderson, Amanda, author




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Ganong's review of medical physiology / Kim E. Barrett, PhD, Susan M. Barman, PhD, Heddwen L. Brooks, PhD, Jason X.-J. Yuan, MD, PhD

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Medical microbiology and immunology Q&A / Melphine M. Harriott, PhD, D(ABMM), MT(ASCP)SM, Michelle Swanson-Mungerson, PhD, Samia Ragheb, PhD, Matthew P. Jackson, PhD

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Collateral damage : the impacts of my mother's mental illness on me / Cate Grace

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Measurement in physical education / Donald K. Mathews; illus. by Todd Wallis

Mathews, Donald K




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Hematology (Rodak)

Keohane, Elaine M., author




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The phlebotomy textbook / Susan King Strasinger, DA, MT(ASCP), Marjorie Schaub Di Lorenzo, MT(ASCP)SH

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Lowe, J. S. (James Steven), author




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Colour atlas of human anatomy

Abrahams, Peter H., author




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Smeltzer & Bare's textbook of medical-surgical nursing / edited by Maureen Farrell ; original US edition by Suzanne C. Smeltzer, Brenda G. Bare




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Use of the Quinoline anti-malarial drugs Mefloquine and Tafenoquine in the Australian Defence Force / The Senate, Foreign Affairs, Defence and Trade References Committee

Australia. Parliament. Senate. Foreign Affairs, Defence and Trade References Committee, author, issuing body




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Creative arts and play therapy for attachment problems / edited by Cathy A. Malchiodi, David A. Crenshaw

Malchiodi, Cathy A




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Biostatistics for medical and biomedical practitioners / Julien I.E. Hoffman

Hoffman, Julien I. E., 1925- author