The proliferation of technology and communication has resulted in increased digitalisation that includes digital payments. This study is aimed at unravelling the relationship between awareness of individuals about the digital payment system and customer satisfaction with digital payments. Two models were developed in this study. First model considers awareness → usage pattern → customer satisfaction. Second model considers usage pattern → customer satisfaction → perception of digital payments. These two alternative models were tested by collecting data from 507 respondents in southern India was analysed using the structural equation modelling. The results indicate that usage pattern acted as a mediator between awareness and satisfaction, and satisfaction acted as a mediator between usage pattern and consumers' perception of digital payments. The implications for theory and practice are discussed.

Numerous Indian economic sectors have been impacted by the COVID-19 epidemic, with many being forced to the verge of extinction. As a result, this essay analyses the importance of supply chains for grapes and the manufactured goods made from them, including beverages and currants, in a specific state that happens to be India's top grape-producing region. In order to identify the sites of rupture brought on by the pandemic and to recommend policy changes to create a resilient system, a value chain analysis is performed. Value chain management has emerged as one of the key strategies businesses use today to boost productivity and costs when they are up against greater rivalry in the marketplace, however, with several new challenges, such as concerns over security, environmental protection, compensation, and business accountability. According to the value chain study, the level of value addition for intermediary agents, such as pre-harvest contractors, has increased after COVID-19 at the expense of farmers. Various policy approaches are explained to enhance the grape value chain using the knowledge gained from Porter's value chain results and supply and demand shocks.

While digitalisation reforms aiming to enhance the quality of public services were put in place, most stakeholders in developing countries still use paper-based-tendering processes, which are associated with increased costs. To overcome these problems, calls to adopt e-bidding have recently emerged. This study aims to explore the readiness of Moroccan SMEs to adopt e-bidding. To achieve this goal, we proposed an integrated framework combining the TAM and UTAUT models to examine the predictors of SMEs' intention to adopt e-bidding. We empirically tested the conceptual model using a partial least squares (PLS) estimation based on data from 210 SMEs. Our results suggest that effort expectancy, facilitating conditions, and social influence as the key factors influencing SMEs intention to adopt e-bidding. We also suggest firm size as a significant moderator. This will help in improving SMEs' user experience and will also allow a better implementation of e-bidding in Morocco and similar contexts.

In order to further improve the public health assurance system and the infectious diseases early warning system to give play to their positive roles and enhance their collaborative capacity, this paper, based on the big and thick data analytics technology, designs a 'rolling-type' data synergy model. This model covers districts and counties, municipalities, provinces, and the country. It forms a data blockchain for the public health assurance system and enables high sharing of data from existing system platforms such as the infectious diseases early warning system, the hospital medical record management system, the public health data management system, and the health big and thick data management system. Additionally, it realises prevention, control and early warning by utilising data mining and synergy technologies, and ideally solves problems of traditional public health assurance system platforms such as excessive pressure on the 'central node', poor data tamper-proofing capacity, low transmission efficiency of big and thick data, bad timeliness of emergency response, and so on. The realisation of this technology can greatly improve the application and analytics of big and thick data and further enhance the public health assurance capacity.

The intelligent financial sharing platform in the online realm is capable of collecting, storing, processing, analysing and sharing financial data through the integration of AI and big data processing technologies. However, as data volume grows exponentially, the cost of financial data storage and processing increases, and the asset accounting and financial profit data sharing analysis structure in financial sharing platforms is inadequate. To address the issue of data security sharing in the intelligent financial digital sharing platform, this paper proposes a data-sharing framework based on blockchain and edge computing. Building upon this framework, a non-separable task distribution algorithm based on data sharing is developed, which employs multiple nodes for cooperative data storage, reducing the pressure on the central server for data storage and solving the problem of non-separable task distribution. Multiple sets of comparative experiments confirm the proposed scheme has good feasibility in improving algorithm performance and reducing energy consumption and latency.

In order to reduce the challenges encountered by learners and educators in engaging in educational activities, this paper classifies learners' roles in virtual learning communities, and explores the role of behaviour characteristics and their positions in collaborative knowledge construction networks in promoting the process of knowledge construction. This study begins with an analysis of the relationship structure among learners in the virtual learning community and then applies the FCM algorithm to arrange learners into various dimensional combinations and create distinct learning communities. The test results demonstrate that the FCM method performs consistently during the clustering process, with less performance oscillations, and good node aggregation, the ARI value of the model is up to 0.90. It is found that they play an important role in the social interaction of learners' virtual learning community, which plays a certain role in promoting the development of artificial intelligence.

With the expansion of business scope, the environment faced by enterprises has also changed, and competition is becoming increasingly fierce. Traditional financial systems are increasingly difficult to handle complex tasks and predict potential financial risks. In the context of the digital economy era, the booming financial sharing services have reduced labour costs and improved operational efficiency. This paper designs and implements an intelligent financial sharing platform, establishes a fund payment risk early warning model based on an improved support vector machine algorithm, and tests it on the Financial Distress Prediction dataset. The experimental results show that the effectiveness of using F2 score and AUC evaluation methods can reach 0.9484 and 0.9023, respectively. After using this system, the average financial processing time per order decreases by 43%, and the overall financial processing time decreases by 27%. Finally, this paper discusses the role of intelligent financial sharing platform in accounting transformation and optimisation of production.

As IOT develops drastically these years, the application of cloud computing in many fields has become possible. In this paper, we take low-voltage current transformers in power systems as the research object and propose a TCN-BI-GRU power measurement method that incorporates the signal characteristics based on the transformer input and output. Firstly, the basic signal enhancement extraction of input and output is completed by using EMD and correlation coefficients. Secondly, multi-dimensional feature extraction is completed to improve the data performance according to the established TCN network. Finally, the power prediction is completed by using BI-GRU, and the results show that the RMSE of this framework is 5.69 significantly lower than other methods. In the laboratory test, the device after being subjected to strong disturbance, its correlation coefficient feature has a large impact, leading to a large deviation in the prediction, which provides a new idea for future intelligent prediction.

With the development of urban construction, its spatial evolution is also influenced by behavioural actors such as enterprises, residents, and environmental factors, leading to some decision-making behaviours that are not conducive to urban public space and environmental design. At the same time, some cities are vulnerable to various factors such as distance factors, transportation factors, and human psychological factors during the construction of public areas, resulting in a decline in the quality of urban human settlements. Urban public space is the guarantee of urban life. For this, in order to standardise urban public space and improve the quality of urban living environment, the standardisation of the environment of urban public space is required. The rapid development of intelligent algorithms and fuzzy control provides technical support for the environmental design of urban public spaces. Through the modelling of intelligent algorithms and the construction of fuzzy space, it can meet the diverse.

Intelligent digital virtual technology has become an indispensable part of modern construction, but there are also some problems in its practical application. Therefore, it is necessary to strengthen the design of intelligent building image processing systems from many aspects. Starting from image digital processing methods, this paper studies the digital twin virtual design scene construction method and related algorithms, converts the original image into a colour digital image through a greyscale algorithm, and then combines morphological knowledge and feature point extraction methods to complete the construction of a three-dimensional virtual environment. Finally, through the comparison of traditional image processing effects with smart building images based on digital twins and BIM technology, the results show that the optimised image processing results have higher clarity, sharper contrast, and a sensitivity increased by 5.84%, presenting better visual effects and solving the risk of misjudgement caused by inaccurate image recognition.

Since its birth, the stock market has received widespread attention from many scholars and investors. However, there are many factors that affect stock prices, including the company's own internal factors and the impact of external policies. The extent and manner of fundamental impacts also vary, making stock price predictions very difficult. Based on this, this article first introduces the research significance of the stock market prediction framework, and then conducts academic research and analysis on two key sentences of stock market prediction and artificial intelligence in stock market prediction. Then this article proposes a constructive algorithm theory, and finally conducts a simulation comparison experiment and summarises and discusses the experiment. Research results show that the neural network prediction method is more effective in stock market prediction; the minimum training rate is generally 0.9; the agency's expected dilution rate and the published stock market dilution rate are both around 6%.

Elections hold immense significance in shaping the leadership of a nation or organisation, serving as a pivotal moment that influences the trajectory of the entity involved. Despite their centrality to modern democratic systems, elections face a significant hurdle: widespread mistrust in the electoral process. This pervasive lack of confidence poses a substantial threat to the democratic framework, even in the case of prominent democracies such as India and US, where inherent flaws persist in the electoral system. Issues such as vote rigging, electronic voting machine (EVM) hacking, election manipulation, and polling booth capturing remain prominent concerns within the current voting paradigm. Leveraging blockchain for electronic voting systems offers an effective solution to alleviate the prevailing apprehensions associated with e-voting. By incorporating blockchain into the electoral process, the integrity and security of the system could be significantly strengthened, addressing the current vulnerabilities and fostering trust in democratic elections.

E-government serves as a vital channel for citizen interactions with the public sector, where user enjoyment is of paramount importance. To date, few studies have comprehensively examined the determinants of citizen enjoyment in e-government. To address this research gap, we administered a survey and gathered data from 363 Australian residents using myGov for tax filing. Our analysis revealed a pronounced discrepancy between reported enjoyment and the intention to continue using the services. Although users demonstrated a strong intent to use e-government services, this intent did not uniformly align with enjoyment. Additionally, informed by self-determination theory, we developed and tested an e-government service enjoyment model to study the impacts of effort expectancy, technophilia, technology humanness, and engagement in fostering user enjoyment. Unexpectedly, the results showed that information privacy concerns, commonly seen as a deterrent in e-government adoption, did not significantly affect enjoyment. Our findings advance the discourse on e-government service improvement.

Digital Transformation seeks to improve the processes of an organisation by integrating digital technology in all its areas, this is inevitable due to technological evolution that generates new demands, new habits and greater demands on customers and users, therefore Digital Transformation is important. In organisations to maintain competitiveness. In this context, universities are no strangers to this reality, but they find serious problems in their execution, it is not clear how to deal with an implementation of this type. The work seeks to identify tools that can be used in the implementation of Digital Transformation in universities, for this a systematic review of literature is carried out with a method based on three stages, 23 models, 13 frameworks and 8 roadmaps are identified. The elements found are analysed, obtaining eight main components with their relationships and dependencies, which can be used to generate more optimal models for universities.

The aim of the study is to examine the determinants of digitalisation in public sector. This research is particularly relevant as digital transformation has become a crucial factor in modernising public sector and enhancing service delivery to citizens. The method of the systematic literature review (SLR) was implemented by searching documents on the Scopus database. The initial research reached the 7902 documents and after specifying the keywords the authors found 207 relevant documents. Finally; after the careful read of their abstracts and the use of inclusion and exclusion criteria; the most cited and relevant 32 papers constituted the final sample. Findings highlighted the focus of the literature on technological factors such as the sense of trust and safety as well as the ease of use in the adoption of digital governance; emphasising the need for effective; trustworthy and user-friendly digital services. The most discussed internal factors were leadership and organisational culture. The study offers a deeper understanding of the factors that shape the successful implementation of digital governance initiatives.

This study investigates the well-being of healthcare professionals in India, with a specific focus on the detrimental effects of the pandemic on their mental and physical health, including stress, burnout, and fatigue. This research examines the roles played by calling, mindfulness, and compassionate love as essential resources in promoting the well-being of healthcare professionals. Utilising structural equation modelling (SEM), the results reveal a significant cause and effect relationship between calling, mindfulness, and compassionate love and their influence on overall well-being. Furthermore, the study identifies a noteworthy parallel mediation effect, demonstrating that mindfulness and compassionate love serve as mediators in the relationship between calling and well-being. This research offers practitioners invaluable insights into the effective utilisation of mindfulness and compassionate love practices to enhance the overall well-being of healthcare professionals.

This empirical study investigates the mediating role of two components of psychological capital (PsyCap), namely self-efficacy and optimism, in the context of the relationship between transformational leadership (TL), work engagement (WE), and innovative work behaviour (IWB). The study was conducted among IT professionals with a minimum of three years of experience employed in Chennai, India. Data collection was executed using a Google Form, and both measurement and structural models were examined using SPSS 25.0 and AMOS 23.0. The findings of this study reveal several significant relationships. Firstly, transformational leadership (TL) demonstrates a robust positive association with work engagement (WE). Furthermore, work engagement (WE) positively correlates substantially with innovative work behaviour (IWB). Notably, the study underscores that two crucial components of psychological capital, specifically self-efficacy and optimism, mediate the relationship between transformational leadership (TL) and work engagement (WE). These findings carry valuable implications for IT company managers. Recognising that transformational leadership positively influences both work engagement and employees' innovative work behaviour highlights the pivotal role of leaders in fostering a productive and innovative work environment within IT organisations.

The purpose of this research is to investigate how genuine leaders impact the creativity and innovative behaviour (IWB) of information technology (IT) employees. It also examines the impact of perceived organisational support as a mediator in the correlations between authentic leadership as well as innovative behaviours. This study explores the influence of authentic leadership via the employee's IWB using aspects from social exchange theory as well as social cognitive theory. The data was collected from a sample of 487 employees of the IT sector in India. The partial least square method is applied to test the structural relationship of the research framework. Findings reveal that authentic leadership positively impact innovative work behaviour and perceived organisation support mediates authentic leadership and IWB. Additionally, when organisations and leaders support the employees and value their creative thinking then the employee replicates IWB in the organisation. The practical and theoretical implications are discussed.

The study investigated the influence of ebullient supervision on employee commitment in a Ghanaian public university through the mediating role of employee engagement. The simple random sampling technique was used to draw 302 administrative staff of the university to respond to the self-administered questionnaire on the constructs. Furthermore, the partial least square structural equation technique was deployed to test the research hypotheses in the study. The results showed that ebullient supervision had a significant positive relationship with employee commitment and employee engagement. The findings further revealed that employee engagement positively correlated with employee commitment. Finally, the study's findings established that employee engagement partially mediated the link between ebullient supervision and employee commitment. The study emphasised that various supervisors in a university's administration should create an environment that favours fun where subordinates can form ties with one another.

Physical and social aspects each make up a separate part of servicescape. Together, these make up the servicescape. Although previous research has frequently investigated these aspects separately, the purpose of this study is to simultaneously find out the impact of both aspects within the casual dining restaurants' context. In total, 462 customers in Delhi were polled for this study, and structural equation modelling was used to analyse the data. According to the results, both the social and physical parts of the servicescape have the ability to affect how satisfied customers are, which in turn can affect how they behave in the future.

This paper examines the growing aspect of perceive organisational politics (POPs) in organisations by understanding their employee engagement with mediating effect of emotional intelligence. This study is cross-sectional, wherein a survey is conducted on executives of different sectors holding strategic positions. The purposive sampling technique is applied to find the 117 most suitable executives for this survey. The survey is self-administered, and a questionnaire is used as an instrument with 43 measurement scale items adopted from previous similar studies. Construct's reliability and validity followed by PLS-SEM is performed using JASP statistical application. The result revealed that the dimensionality support and validation of POP based on a new set of measures centred on generalised beliefs of the application and abuse of power, infrastructure, credibility, choice making, and line-of-sight. In line with previous findings, the current findings also showed that POP works as a barrier to individual behavioural demand and can negatively affect work efficiency. Existence of perceive organisational politics due to the normative belief of the situation happing in the organisation, disengagement of employees, and also evaluates new empirical insight into the organisation by mediating emotional intelligence.

Drawn from technology acceptance model, this study establishes a theoretical framework for the analytical interpretation of factors affecting job-seekers intention to use e-recruitment websites. Using the data obtained from 379 respondents in India, ten hypotheses derived from the experimental model are evaluated using a structural equation modelling technique. Vividness, perceived usefulness (PU), and attitude have been shown to have a significant positive impact on the behavioural intentions (BIs) of job-seekers, although perceived ease of use (PEOU) did not. Furthermore, perceived internet stress (PIS) is observed to be a significant antecedent PEOU; and PEOU is of PU. Such findings broaden our knowledge of e-recruiting in various ways and offer qualitative insights into the potential impact of website functionality on the attractiveness of job-seekers.

Software start-ups generally use development practices that are adapted to their agile and innovative environment. However, these practices, although consolidated, may not be the best ones for a specific context. This paper aims to present a set of guidelines for software development in start-ups. It also aims to show the results of three studies to validate and refine the proposed guidelines: a confirmatory survey, a focus group, and an expert panel. The participants were actors from both the industry and the academia. The results revealed that the guidelines obtained a positive perception from the participants of both contexts. Based on their approval, we can infer that those guidelines can increase the quality of products generated by start-ups and the chances of success for these organisations. Besides, the need for some improvements has been identified, and they will be implemented in the next version of the guidelines.

Disease pandemics, once thought to be historical relics, are now again challenging healthcare systems globally. Of essential importance is sufficiently investing in preparedness and responsiveness, but approaches to such investments vary significantly by country. These variations provide excellent opportunities to learn and prepare for future pandemics. Therefore, we examine digital health infrastructure and the state of healthcare and public health services in relation to pandemic preparedness and responsiveness. The research focuses on two countries: South Africa and the USA. We apply case analysis at the country level toward understanding digital health policy preparedness and responsiveness to a pandemic. We also provide a teaching note at the end for use in guiding students in this area to formulate digital health policy recommendations for pandemic preparedness and responsiveness.

A number of studies have applied social network analysis (SNA) to show that the patterns of social interaction between software developers explain important organisational outcomes. However, these insights are based on a single network relation (i.e., uniplex social ties) between software developers and do not consider the multiple network relations (i.e., multiplex social ties) that truly exist among project members. This study reassesses the understanding of software developer networks and what it means for performance in software development settings. A systematic review of SNA studies between 1990 and 2020 across six digital libraries within the IS and management science domain was conducted. The central contributions of this paper are an in-depth overview of SNA studies to date and the establishment of a research agenda to advance our knowledge of the concept of multiplexity on how a multiplex perspective can contribute to a software developer's coordination of tasks and performance advantages.

Over recent decades, advanced economies have been characterised by reduced rates of productivity. In this article, we advance the hypothesis that one of the potential causes of this trend might be the new knowledge capitalisation practices. Capitalisation of intangible assets is justified by the limited exhaustibility of knowledge, which implies its slow obsolescence, and hence, having the potential of being capitalised to reflect its prolonged period of contribution to productivity. However, the capitalisation of an increasing proportion of the assets that initially were accounted for as labour or intermediate inputs is having a direct effect on increasing capital and theoretical output and reducing total factor productivity (TFP). Our empirical analysis based on US-listed firms shows that the capitalisation of knowledge strongly reduces both the levels of TFP, and because of its fast increase in the last two decades, its rates of growth.

Intellectual assets, especially its relational forms, have become increasingly important to explain a firm's innovation. To examine relational forms of intellectual assets (IA), this study theoretically and empirically advances a concept of alliance management capability (AMC) to explain the value creation and capture aspects of a firm's innovation process. The concepts of value-creating alliance experiences (VCAE) and value capturing alliance experiences (VCPAE) were introduced in which a firm's ability to learn from these alliance experiences increases the firm's ability to discover and govern partnerships that bring the firm's innovations to market. Hypotheses were developed and empirically examined in the biotechnology industry. A contribution of this study is that a firm's VCAE and VCPAE introduce a greater 'openness' to a firm's innovation process. This openness enables a firm to better adapt and respond to the opportunities of the market and thus impact a firm's competitive advantage to innovate.

The notion of creative slack purposefully refers to the notion of organisational slack proposed by Penrose (1959), who suggested that managers in organisations always have some stock of unused resources that inevitably accumulate when developing projects and are the primary factors determining the growth and innovation of the firm. In this contribution, we aim at adding a new dimension to the notion of organisational slack. Our view is that in many innovative organisations the slack of unused ideas is essentially a creative one, which is accumulated in diverse communities through multiple projects. This creative slack is a key intangible asset and a source of knowledge creation and innovation. To explain how organisations may benefit from exploiting the creative slack accumulated by communities, we rely on the analysis of two case studies, that of the Hydro-Québec Research Institute (IREQ), and of Ubisoft Montreal.

Science-based university spin-offs face considerable technology and market uncertainty over extended periods of time, increasing the challenges of commercialisation. Scientist-entrepreneurs can play formative roles in commercialising lab-based scientific inventions through the formation of well-endowed university spin-offs. Through case study analysis of three science-based university spin-offs within a biotechnology innovation ecosystem, we unpack the impact of <i>pre-formation</i> intangible assets of academic scientists (research excellence, patenting, and international networks) and their entrepreneurial capabilities on spin-off performance. We find evidence that the pre-formation entrepreneurial capabilities of academic scientists can endow science-based university spin-offs by leveraging the scientists' pre-formation intangible assets. A theory-driven model depicting the role of pre-formation intangible assets and entrepreneurial capabilities in endowing science-based university spin-offs is developed. Recommendations are provided for scholars, practitioners, and policymakers to more effectively commercialise high potential inventions in the university lab through the development and deployment of pre-formation intangible assets and entrepreneurial capabilities.

The research uses a machine learning approach to appraising the validity of customer aptness for a loan. Banks and non-banking financial companies (NBFC) face significant non-performing assets (NPAs) threats because of the non-payment of loans. In this study, the data is collected from Kaggle and tested using various machine learning models to determine if the borrower can repay its loan. In addition, we analysed the performance of the models [K-nearest neighbours (K-NN), logistic regression, support vector machines (SVM), decision tree, naive Bayes and neural networks]. The purpose is to support decisions that are based not on subjective aspects but objective data analysis. This work aims to analyse how objective factors influence borrowers to default loans, identify the leading causes contributing to a borrower's default loan. The results show that the decision tree classifier gives the best result, with a recall rate of 0.0885 and a false- negative rate of 5.4%.

Pandemic has compelled the entire world to change their way of life and work. To control the infection rate, academic institutes deliver education online similarly. At least one smartphone is available in every home, and students use their smartphones to attend class. The study investigates the link between smartphone usage (SU) and academic performance (AP) during the pandemic. 490 data were obtained from various institutions and undergraduate students using stratified random sampling. These components were identified using factor analysis and descriptive methods, while the relationship of SU and AP based on gender classification was tested using Smart-PLS-SEM. The findings show that SU has a substantial relationship with academic success, whether done in class or outside of it. Even yet, the study found that SU and AP significantly impact both male and female students. Furthermore, the research focuses on SU outside and within the classroom to improve students' AP.

Work-life balance (WLB) is a widely explored topic in the academic discourse. The researchers are trying to find strategies to effectively balance their work and home responsibilities for women in management. This study aims to analyse how gender roles and inequalities shape the strategies of female academics in higher education institutions. Eighteen faculty members participated in the semi-structured interviews. The trustworthiness of qualitative inquiry was ascertained by using triangulation, thick descriptions, and peer reviews. Three major themes emerged from the analysis: emotional, religious and social strategies. Despite available support, faculty noted challenges in managing work and family roles and fighting with gender stereotypes. This research adds to the emerging concept of WLB literature from the developed countries' viewpoint. It also shows how WLB discourse varies from Western sensibilities and collaborates with the previously established strategies that female academics formulate in WLB.

This study aimed to assess the level of GW in Jordanian university students and compare the level of awareness of students according to their academic level (high and low), faculty (science and humanities), gender (male and female), and year of study (first and final years). This study is quantitative research that provides a comprehensive view of GW in Jordanian universities. A total of 383 university students of currently registered undergraduate programs from six independent universities in Jordan were recruited. An online questionnaire covering three aspects of GW was sent to participants in December 2020. Inferential and descriptive statistics were used to analyse data. Participants had 'good' (67%) overall knowledge about GW, a 'very good' level of GW causes (81%), and a 'poor' level of knowledge about the GW impacts on humans and the environment (47%) and knowledge about GW possible solutions (59%). Significant differences were founded between males and females, students from scientific faculties and students from other faculties, students with higher academic achievement than lower achievement in the total GW knowledge. But no significant differences were between students in the first year and the final years.