With over 85,000 units already booked, Renault Kwid became a phenomenon that laid foundation for ingenuity and epitome of automotive excellence, which automaker’s world over strive to achieve. The excitement for the entry-level hatchback grew to ...

The next RBI Governor's job will be larger and far beyond mere management of targets

The assertion came in response to a question by five MPs of the European Parliament, namely Petras Austrevicius, Ausra Maldeikiene, Hannes Heide, Francisco Guerreiro and Petra De Sutter who had submitted a question to EU Foreign Affairs chief, Josep Borrell, asking about the position of EU on the succession of Dalai Lama and what measures the Union intends to take.The EU parliamentarians said that they expect Beijing to respect the spiritual leader's succession according to the traditional standards of Tibetan Buddhism, according to an independent analyst.In January this year, the US House of Representatives had unanimously passed the Tibetan Policy and Support Act (TPSA) to strengthen policy in support of Tibet, a move that was hailed as "encouraging and empowering" by the representatives of Tibet.The Act intended to, among other things, sanction Chinese officials for interfering in the Dalai Lama's succession.The Dalai Lama institution has existed for more than 600 years, during ...

Dipa Karmakar, the first female Indian gymnast to qualify for the Olympics, will be performing one of the sport's most dangerous and difficult moves in Brazil in August. Photo: Karan Deep Singh/The Wall Street Journal

The Fit and color of the clothes you wear to a business meeting have an impact on how you are first perceived. Get off on the right foot by watching our guide on how to dress for success in business.

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Dipa Karmakar, the first female Indian gymnast to qualify for the Olympics, will be performing one of the sport's most dangerous and difficult moves in Brazil in August. Photo: Karan Deep Singh/The Wall Street Journal

Paul Basil of the Chennai based Rural Innovations Network (RIN) on the story of an irrigation invention that promises many benefits to farmers.

It has been more than 3 decades since the scheme of Scheduled Castes Sub-Plan and Tribal Sub-Plan was implemented. It was given statutory status by converting it into an Act in Karnataka in 2013.  Kathyayini Chamaraj examines the promises of the scheme and Act and questions the outcomes.

The current national elections have set high standards in management, organization, transparency and fair selection of people's representatives. Now, the chosen representatives must understand that people have voted for governance, writes Arvind Verma.

The absence of open conflict between India and Pakistan since both became nuclear states is cited as proof that deterrence works. But there have been unacknowledged conflicts, and just as importantly, a closer look at each instance shows other factors are also at work, writes Firdaus Ahmed.

Shipra Saxena on Midnapore's strides in implementing a government and UNICEF sponsored rural sanitation scheme, in West Bengal.

The area around the Nagavalli tank in Tumkur, Karnataka has been reeling under water scarcity for the past several years, with extensive sinking of bore wells not helping. But Jaya farm, owned by 75 year-old Jayanna and run by his middle-aged son Kumara Swamy, has become a ray of hope and self-help. Shree Padre reports.

In Maharashtra, the Golden Jubilee Urban Employment Scheme can point to many successes for families below the poverty line. Surekha Sule reports on the social, economic, and psychological upliftment created by unusually diligent administration of a government program.

Demand for the randani roti, a staple of Dalit cooking in Central India, has risen steeply in recent years, and today the roti is the hub of a thriving small-scale industry. And alongside the mainstreaming of their food, Dalits are finding a rare escape hatch from their economic woes too. Aparna Pallavi reports.

Nitin Gadkari congratulates BRO for successfully connecting Kailash Mansarovar route to Lipulekh Pass in Uttarakhand

The Long March 5B will, one day, transport astronauts to a space station that China plans to complete by 2022 - and eventually to the Moon.

Former India cricketer Gautam Gambhir believes the credit for Rohit Sharma's meteoric rise in white-ball cricket must be given to former captain Mahendra Singh Dhoni.

Harmanpreet Singh said he and the Indian men's hockey team, who recently won the Olympic test event, are eager to qualify for the 2020 Tokyo Olympics.

Indian men's hockey team will play a series against world No.2 Belgium ahead of FIH Olympic Qualifiers in November.

Rani Rampal credited the improved level of fitness for Indian women's hockey team's recent success.

Red Bull's Max Verstappen said it is getting boring to see Lewis Hamilton win every year and feels that time is ripe for youngsters to take over.

In just three days, Saaho reportedly dethroned Mahesh Babu's Maharshi to become the top-grossing title of 2019 in Telugu cinema.

Released on January 12, Allu Arjun's Ala Vaikunthapurramuloo opened to glowing reviews from viewers as well as critics.

Congratulating Jinping, Kim said he was pleased over the successes made in China in the prevention of COVID-19 infection.

Cham, Switzerland : Springer, [2019]

Oxford : Oxford University Press, 2019.

Cham : Palgrave Macmillan, c2019.

A family buys a house they can’t afford. They can’t make their monthly mortgage payments, so they borrow money from the Mob. Now they’re in debt to the bank and the Mob, live in fear of losing their home, and must do whatever their creditors tell them to do.

Welcome to the internet, 2019.

Buying something you can’t afford, and borrowing from organizations that don’t have your (or your customers’) best interest at heart, is the business plan of most internet startups. It’s why our digital services and social networks in 2019 are a garbage fire of lies, distortions, hate speech, tribalism, privacy violations, snake oil, dangerous idiocy, deflected responsibility, and whole new categories of unpunished ethical breaches and crimes.

From optimistically conceived origins and message statements about making the world a better place, too many websites and startups have become the leading edge of bias and trauma, especially for marginalized and at-risk groups.

Why (almost) everything sucks

Twitter, for instance, needs a lot of views for advertising to pay at the massive scale its investors demand. A lot of views means you can’t be too picky about what people share. If it’s misogynists or racists inspiring others who share their heinous beliefs to bring back the 1930s, hey, it’s measurable. If a powerful elected official’s out-of-control tweeting reduces churn and increases views, not only can you pay your investors, you can even take home a bonus. Maybe it can pay for that next meditation retreat.

You can cloak this basic economic trade-off in fifty layers of bullshit—say you believe in freedom of speech, or that the antidote to bad speech is more speech—but the fact is, hate speech is profitable. It’s killing our society and our planet, but it’s profitable. And the remaining makers of Twitter—the ones whose consciences didn’t send them packing years ago—no longer have a choice. The guy from the Mob is on his way over, and the vig is due.

Not to single out Twitter, but this is clearly the root cause of its seeming indifference to the destruction hate speech is doing to society…and will ultimately do to the platform. (But by then Jack will be able to afford to meditate full-time.)

Other companies do other evil things to pay their vig. When you owe the Mob, you have no choice. Like sell our data. Or lie about medical research.

There are internet companies (like Basecamp, or like Automattic, makers of WordPress.com, where I work) that charge money for their products and services, and use that money to grow their business. I wish more internet companies could follow that model, but it’s hard to retrofit a legitimate business model to a product that started its life as free.

And there are even some high-end news publications, such as The New York Times, The Washington Post, and The Guardian, that survive on a combination of advertising and flexible paywalls. But these options are not available to most digital publications and businesses.

Return with me to those Halcyon days…

Websites and internet startups used to be you and your friends making cool stuff for your other friends, and maybe building new friendships and even small communities in the process. (Even in 2019, that’s still how some websites and startups begin—as labors of love, fashioned by idealists in their spare time.)

Because they are labors of love; because we’ve spent 25 years training people to believe that websites, and news, and apps, and services should be free; because, when we begin a project, we can scarcely believe anyone will ever notice or care about it—for these reasons and more, the things we make digitally, especially on the web, are offered free of charge. We labor on, excited by positive feedback, and delighted to discover that, if we keep at it, our little community will grow.

Most such labors of love disappear after a year or two, as the creators drift out of touch with each other, get “real” jobs, fall in love, start families, or simply lose interest due to lack of attention from the public or the frustrations of spending weekends and holidays grinding away at an underappreciated site or app while their non-internet friends spend those same hours either having fun or earning money.

Along came money

But some of these startup projects catch on. And when they do, a certain class of investor smells ROI. And the naive cofounders, who never expected their product or service to really get anywhere, can suddenly envision themselves rich and Zuckerberg-famous. Or maybe they like the idea of quitting their day job, believing in themselves, and really going for it. After all, that is an empowering and righteous vision.

Maybe they believe that by taking the initial investment, they can do more good—that their product, if developed further, can actually help people. This is often the motivation behind agreeing to an initial investment deal, especially in categories like healthcare.

Or maybe the founders are problem solvers. Existing products or services in a given category have a big weakness. The problem solvers are sure that their idea is better. With enough capital, and a slightly bigger team, they can show the world how to do it right. Most inventions that have moved humankind forward followed exactly this path. It should lead to a better world (and it sometimes does). It shouldn’t produce privacy breaches and fake medicine and election-influencing bots and all the other plagues of our emerging digital civilization. So why does it?

Content wants to be paid

Primarily it is because these businesses have no business model. They were made and given away free. Now investors come along who can pay the founders, buy them an office, give them the money to staff up, and even help with PR and advertising to help them grow faster.

Now there are salaries and insurance and taxes and office space and travel and lecture tours and sales booths at SXSW, but there is still no charge for the product.

And the investor seeks a big return.

And when the initial investment is no longer enough to get the free-product company to scale to the big leagues, that’s when the really big investors come in with the really big bucks. And the company is suddenly famous overnight, and “everybody” is using the product, and it’s still free, and the investors are still expecting a giant payday.

Like I said—a house you can’t afford, so you go into debt to the bank and the Mob.

The money trap

Here it would be easy to blame capitalism, or at least untrammeled, under-regulated capitalism, which has often been a source of human suffering—not that capitalism, properly regulated, can’t also be a force for innovation which ameliorates suffering. That’s the dilemma for our society, and where you come down on free markets versus governmental regulation of businesses should be an intellectual decision, but these days it is a label, and we hate our neighbors for coming down a few degrees to the left or right of us. But I digress and oversimplify, and this isn’t a complaint about late stage capitalism per se, although it may smell like one.

No, the reason small companies created by idealists too frequently turn into consumer-defrauding forces for evil has to do with the amount of profit each new phase of investor expects to receive, and how quickly they expect to receive it, and the fact that the products and services are still free. And you know what they say about free products.

Nothing fails like success

A friend who’s a serial entrepreneur has started maybe a dozen internet businesses over the span of his career. They’ve all met a need in the marketplace. As a consequence, they’ve all found customers, and they’ve all made a profit. Yet his investors are rarely happy.

“Most of my startups have the decency to fail in the first year,” one investor told him. My friend’s business was taking in several million dollars a year and was slowly growing in staff and customers. It was profitable. Just not obscenely so.

And internet investors don’t want a modest return on their investment. They want an obscene profit right away, or a brutal loss, which they can write off their taxes. Making them a hundred million for the ten million they lent you is good. Losing their ten million is also good—they pay a lower tax bill that way, or they use the loss to fold a company, or they make a profit on the furniture while writing off the business as a loss…whatever rich people can legally do under our tax system, which is quite a lot.

What these folks don’t want is to lend you ten million dollars and get twelve million back.

You and I might go, “Wow! I just made two million dollars just for being privileged enough to have money to lend somebody else.” And that’s why you and I will never have ten million dollars to lend anybody. Because we would be grateful for it. And we would see a free two million dollars as a life-changing gift from God. But investors don’t think this way.

We didn’t start the fire, but we roasted our weenies in it

As much as we pretend to be a religious nation, our society worships these investors and their profits, worships companies that turn these profits, worships above all the myth of overnight success, which we use to motivate the hundreds of thousands of workers who will work nights and weekends for the owners in hopes of cashing in when the stock goes big.

Most times, even if the stock does go big, the owner has found a way to devalue it by the time it does. Owners have brilliant advisers they pay to figure out how to do those things. You and I don’t.

A Christmas memory

I remember visiting San Francisco years ago and scoring an invitation to Twitter’s Christmas party through a friend who worked there at the time. Twitter was, at the time, an app that worked via SMS and also via a website. Period.

Some third-party companies, starting with my friends at Iconfactory, had built iPhone apps for people who wanted to navigate Twitter via their newfangled iPhones instead of the web. Twitter itself hadn’t publicly addressed mobile and might not even have been thinking about it.

Although Twitter was transitioning from a fun cult thing—used by bloggers who attended SXSW Interactive in 2007—to an emerging cultural phenomenon, it was still quite basic in its interface and limited in its abilities. Which was not a bad thing. There is art in constraint, value in doing one thing well. As an outsider, if I’d thought about it, I would have guessed that Twitter’s entire team consisted of no more than 10 or 12 wild-eyed, sleep-deprived true believers.

Imagine my surprise, then, when I showed up at the Christmas party and discovered I’d be sharing dinner with hundreds of designers, developers, salespeople, and executives instead of the handful I’d naively anticipated meeting. (By now, of course, Twitter employs many thousands. It’s still not clear to an outsider why so many workers are needed.)

But one thing is clear: somebody has to pay for it all.

Freemium isn’t free

Employees, let alone thousands of them, on inflated Silicon Valley engineer salaries, aren’t free. Health insurance and parking and meals and HR and travel and expense accounts and meetups and software and hardware and office space and amenities aren’t free. Paying for all that while striving to repay investors tenfold means making a buck any way you can.

Since the product was born free and a paywall isn’t feasible, Twitter must rely on that old standby: advertising. Advertising may not generate enough revenue to keep your hometown newspaper (or most podcasts and content sites) in business, but at Twitter’s scale, it pays.

It pays because Twitter has so many active users. And what keeps those users coming back? Too often, it’s the dopamine of relentless tribalism—folks whose political beliefs match and reinforce mine in a constant unwinnable war of words with folks whose beliefs differ.

Of course, half the antagonists in a given brawl may be bots, paid for in secret by an organization that wants to make it appear that most citizens are against Net Neutrality, or that most Americans oppose even the most basic gun laws, or that our elected officials work for lizard people. The whole system is broken and dangerous, but it’s also addictive, and we can’t look away. From our naive belief that content wants to be free, and our inability to create businesses that pay for themselves, we are turning our era’s greatest inventions into engines of doom and despair.

Your turn

So here we are. Now what do we do about it?

It’s too late for current internet businesses (victims of their own success) that are mortgaged to the hilt in investor gelt. But could the next generation of internet startups learn from older, stable companies like Basecamp, and design products that pay for themselves via customer income—products that profit slowly and sustainably, allowing them to scale up in a similarly slow, sustainable fashion?

The self-payment model may not work for apps and sites that are designed as modest amusements or communities, but maybe those kinds of startups don’t need to make a buck—maybe they can simply be labors of love, like the websites we loved in the 1990s and early 2000s.

Along those same lines, can the IndieWeb, and products of IndieWeb thinking like Micro.blog, save us? Might they at least provide an alternative to the toxic aspects of our current social web, and restore the ownership of our data and content? And before you answer, RTFM.

On an individual and small collective basis, the IndieWeb already works. But does an IndieWeb approach scale to the general public? If it doesn’t scale yet, can we, who envision and design and build, create a new generation of tools that will help give birth to a flourishing, independent web? One that is as accessible to ordinary internet users as Twitter and Facebook and Instagram? Tantek Çelik thinks so, and he’s been right about the web for nearly 30 years. (For more about what Tantek thinks, listen to our conversation in Episode № 186 of The Big Web Show.)
Are these approaches mere whistling against a hurricane? Are most web and internet users content with how things are? What do you think? Share your thoughts on your personal website (dust yours off!) or (irony ahoy!) on your indie or mainstream social networks of choice using hashtag #LetsFixThis. I can’t wait to see what you have to say.

Holtorf, Hans-Gerhard

Reinders, Hayo, author

Payton, Susan

Lucas, Robert W

Shapiro, Aaron

Linton, Ian

86% of B2B and 77% of B2C organizations use content marketing.

This makes the content marketing landscape extremely competitive. With more and more companies using content creation and its distribution to improve brand awareness, credibility and niche authority, run-of-the mill content marketing does not work anymore.

If you take a look at some of the best content marketing campaigns of 2014, you realize you can not afford to take content marketing for granted. You need to be able to create compelling content and ensure it reaches your target audience.

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Many investment professionals are naturally competitive people, myself included. Accustomed to being benchmarked and trained to quantify impact, we run an unusual risk of thinking that social media is a contest.

But applying that perspective is counterproductive. It is a bit like going to a dinner party and trying to keep score. People might be into it if you have strange friends, but there’s a better chance that you will alienate everyone there.

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Happy New Year! Are you looking to reach and engage with customers in a new and exciting way? This is going to be the year your business embraces content marketing in a real and serious way. Why is this going to be the year of content marketing?

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A lot of business owners think SEO--search engine optimization, or the art of promoting your content on search engines without paying for it--and keywords are something you can sprinkle onto a website like magical fairy dust after it is built. Unfortunately, that is just not the case. To rank on Google, search engine optimization needs to be more than an afterthought—SEO needs to be built right into your website’s structure.

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Are you looking for ways to measure the success of your social media marketing efforts? Want to know if your social media campaigns are worth your time and effort?

The team from Social Success Marketing share the metrics you can, and should, track in this infographic.

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Online Resource

Dewey Library - HF5415.127.P8498 2016

Dewey Library - HF5416.5.S584 2016

Online Resource

Online Resource

Over 367 students attended yesterday's Tech Expo here in Library West. There were tables representing the Digital Library Center, Ask A Librarian, RefWorks, Mystery in the Stacks, library YouTube videos and games, Second Life, InfoCommons technology, course reserves and interlibrary loan, among others. Students also kept the librarians entertained by playing Guitar Hero.

Dewey Library - JZ5675.S686 2019