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The Iceberg Effect: Behind the User Interface of Mobile Collaborative Systems

Advances in mobile technologies are opening new possibilities to support collaborative activities through mobile devices. Unfortunately, mobile collaborative systems have been difficult to conceive, design and implement. These difficulties are caused in part by their unclear requirements and developers' lack of experience with this type of systems. However, several requirements involved in the collaborative back-end of these products are recurrent and should be considered in every development. This paper introduces a characterization of mobile collaboration and a framework that specifies a list of general requirements to be considered during the conception and design of a system in order to increase its probability of success. This framework was used in the development of two mobile collaborative systems, providing developers with a base of back-end requirements to aid system design and implementation. The systems were positively evaluated by their users.




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Managing Mechanisms for Collaborative New-Product Development in the Ceramic Tile Design Chain

This paper focuses on improving the management of New-Product Development (NPD) processes within the particular context of a cluster of enterprises that cooperate through a network of intra- and inter-firm relations. Ceramic tile design chains have certain singularities that condition the NPD process, such as the lack of a strong hierarchy, fashion pressure or the existence of different origins for NPD projects. We have studied these particular circumstances in order to tailor Product Life-cycle Management (PLM) tools and some other management mechanisms to fit suitable sectoral reference models. Special emphasis will be placed on PLM templates for structuring and standardizing projects, and also on the roles involved in the process.




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Realising the Potential of Web 2.0 for Collaborative Learning Using Affordances

With the emergence of the Web 2.0 phenomena, technology-assisted social networking has become the norm. The potential of social software for collaborative learning purposes is clear, but as yet there is little evidence of realisation of the benefits. In this paper we consider Information and Communication Technology student attitudes to collaboration and via two case studies the extent to which they exploit the use of wikis for group collaboration. Even when directed to use a particular wiki designed for the type of project they are involved with, we found that groups utilized the wiki in different ways according to the affordances ascribed to the wiki. We propose that the integration of activity theory with an affordances perspective may lead to improved technology, specifically Web 2.0, assisted collaboration.




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Enhancement of Collaborative Learning Activities using Portable Devices in the Classroom

Computer Supported Collaborative Learning could highly impact education around the world if the proper Collaborative Learning tools are set in place. In this paper we describe the design of a collaborative learning activity for teaching Chemistry to Chilean students. We describe a PDA-based software tool that allows teachers to create workgroups in their classrooms in order to work on the activity. The developed software tool has three modules: one module for teachers, which runs on a PC and lets them create the required pedagogical material; second, there is a PDA module for students which lets them execute the activity; finally, a third module allows the teacher set workgroups and monitor each workgroup during the activity.




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The Architectural Design of a System for Interpreting Multilingual Web Documents in E-speranto

E-speranto is a formal language for generating multilingual texts on the World Wide Web. It is currently still under development. The vocabulary and grammar rules of E-speranto are based on Esperanto; the syntax of E-speranto, however, is based on XML (eXtensible Markup Language). The latter enables the integration of documents generated in E-speranto into web pages. When a user accesses a web page generated in E-speranto, the interpreter interprets the document into a chosen natural language, which enables the user to read the document in any arbitrary language supported by the interpreter.

The basic parts of the E-speranto interpreting system are the interpreters and information resources, which complies with the principle of separating the interpretation process from the data itself. The architecture of the E-speranto interpreter takes advantage of the resemblance between the languages belonging to the same linguistic group, which consequently results in a lower production cost of the interpreters for the same linguistic group.

We designed a proof-of-concept implementation for interpreting E-speranto in three Slavic languages: Slovenian, Serbian and Russian. These languages share many common features in addition to having a similar syntax and vocabulary. The content of the information resources (vocabulary, lexicon) was limited to the extent that was needed to interpret the test documents. The testing confirmed the applicability of our concept and also indicated the guidelines for future development of both the interpreters and E-speranto itself.




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The Synthesis of LSE Classifiers: From Representation to Evaluation

This work presents a first approach to the synthesis of Spanish Sign Language's (LSE) Classifier Constructions (CCs). All current attempts at the automatic synthesis of LSE simply create the animations corresponding to sequences of signs. This work, however, includes the synthesis of the LSE classification phenomena, defining more complex elements than simple signs, such as Classifier Predicates, Inflective CCs and Affixal classifiers. The intelligibility of our synthetic messages was evaluated by LSE natives, who reported a recognition rate of 93% correct answers.




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Rule of Law on the Go: New Developments of Mobile Governance

This paper offers an overview of the emerging domain of mobile governance as an offspring of the broader landscape of e-governance. Mobile governance initiatives have been deployed everywhere in parallel to the development of crowdsourced, open source software applications that facilitate the collection, aggregation, and dissemination of both information and data coming from different sources: citizens, organizations, public bodies, etc. Ultimately, mobile governance can be seen as a tool to promote the rule of law from a decentralized, distributed, and bottom-up perspective.




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Enterprise Microblogging for Advanced Knowledge Sharing: The References@BT Case Study

Siemens is well known for ambitious efforts in knowledge management, providing a series of innovative tools and applications within the intranet. References@BT is such a web-based application with currently more than 7,300 registered users from more than 70 countries. Its goal is to support the sharing of knowledge, experiences and best-practices globally within the Building Technologies division. Launched in 2005, References@BT features structured knowledge references, discussion forums, and a basic social networking service. In response to use demand, a new microblogging service, tightly integrated into References@BT, was implemented in March 2009. More than 500 authors have created around 2,600 microblog postings since then. Following a brief introduction into the community platform References@BT, we comprehensively describe the motivation, experiences and advantages for an organization in providing internal microblogging services. We provide detailed microblog usage statistics, analyzing the top ten users regarding postings and followers as well as the top ten topics. In doing so, we aim to shed light on microblogging usage and adoption within a globally distributed organization.




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On the Construction of Efficiently Navigable Tag Clouds Using Knowledge from Structured Web Content

In this paper we present an approach to improving navigability of a hierarchically structured Web content. The approach is based on an integration of a tagging module and adoption of tag clouds as a navigational aid for such content. The main idea of this approach is to apply tagging for the purpose of a better highlighting of cross-references between information items across the hierarchy. Although in principle tag clouds have the potential to support efficient navigation in tagging systems, recent research identified a number of limitations. In particular, applying tag clouds within pragmatic limits of a typical user interface leads to poor navigational performance as tag clouds are vulnerable to a so-called pagination effect. In this paper, a solution to the pagination problem is discussed, implemented as a part of an Austrian online encyclopedia called Austria-Forum, and analyzed. In addition, a simulation-based evaluation of the new algorithm has been conducted. The first evaluation results are quite promising, as the efficient navigational properties are restored.




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Improving Security Levels of IEEE802.16e Authentication by Involving Diffie-Hellman PKDS

Recently, IEEE 802.16 Worldwide Interoperability for Microwave Access (WiMAX for short) has provided us with low-cost, high efficiency and high bandwidth network services. However, as with the WiFi, the radio wave transmission also makes the WiMAX face the wireless transmission security problem. To solve this problem, the IEEE802.16Std during its development stage defines the Privacy Key Management (PKM for short) authentication process which offers a one-way authentication. However, using a one-way authentication, an SS may connect to a fake BS. Mutual authentication, like that developed for PKMv2, can avoid this problem. Therefore, in this paper, we propose an authentication key management approach, called Diffie-Hellman-PKDS-based authentication method (DiHam for short), which employs a secret door asymmetric one-way function, Public Key Distribution System (PKDS for short), to improve current security level of facility authentication between WiMAX's BS and SS. We further integrate the PKMv1 and the DiHam into a system, called PKM-DiHam (P-DiHam for short), in which the PKMv1 acts as the authentication process, and the DiHam is responsible for key management and delivery. By transmitting securely protected and well-defined parameters for SS and BS, the two stations can mutually authenticate each other. Messages including those conveying user data and authentication parameters can be then more securely delivered.




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Semantic Web: Theory and Applicationsns




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Algorithms for the Evaluation of Ontologies for Extended Error Taxonomy and their Application on Large Ontologies

Ontology evaluation is an integral and important part of the ontology development process. Errors in ontologies could be catastrophic for the information system based on those ontologies. As per our experiments, the existing ontology evaluation systems were unable to detect many errors (like, circulatory error in class and property hierarchy, common class and property in disjoint decomposition, redundancy of sub class and sub property, redundancy of disjoint relation and disjoint knowledge omission) as defined in the error taxonomy. We have formulated efficient algorithms for the evaluation of these and other errors as per the extended error taxonomy. These algorithms are implemented (named as OntEval) and the implementations are used to evaluate well-known ontologies including Gene Ontology (GO), WordNet Ontology and OntoSem. The ontologies are indexed using a variant of already proposed scheme Ontrel. A number of errors and warnings in these ontologies have been discovered using the OntEval. We have also reported the performance of our implementation, OntEval.




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Towards Classification of Web Ontologies for the Emerging Semantic Web

The massive growth in ontology development has opened new research challenges such as ontology management, search and retrieval for the entire semantic web community. These results in many recent developments, like OntoKhoj, Swoogle, OntoSearch2, that facilitate tasks user have to perform. These semantic web portals mainly treat ontologies as plain texts and use the traditional text classification algorithms for classifying ontologies in directories and assigning predefined labels rather than using the semantic knowledge hidden within the ontologies. These approaches suffer from many types of classification problems and lack of accuracy, especially in the case of overlapping ontologies that share common vocabularies. In this paper, we define an ontology classification problem and categorize it into many sub-problems. We present a new ontological methodology for the classification of web ontologies, which has been guided by the requirements of the emerging Semantic Web applications and by the lessons learnt from previous systems. The proposed framework, OntClassifire, is tested on 34 ontologies with a certain degree of overlapping domain, and effectiveness of the ontological mechanism is verified. It benefits the construction, maintenance or expansion of ontology directories on the semantic web that help to focus on the crawling and improving the quality of search for the software agents and people. We conclude that the use of a context specific knowledge hidden in the structure of ontologies gives more accurate results for the ontology classification.




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A Ranking Tool Exploiting Semantic Descriptions for the Comparison of EQF-based Qualifications

Nowadays, one of the main issues discussed at the Community level is represented by the mobility of students and workers across Europe. During the last years, in order to deal with the above picture, several initiatives have been carried out: one of them is the definition of the European Qualification Framework (EQF), a common architecture for the description of qualifications. At the same time, several research activities were established with the aim of finding how semantic technologies could be exploited for qualifications comparison in the field of human resources acquisition. In this paper, the EQF specifications are taken into account and they are applied in a practical scenario to develop a ranking algorithm for the comparison of qualifications expressed in terms of knowledge, skill and competence concepts, potentially aimed at supporting European employers during the recruiting phase.




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Ontology-based Competency Management: the Case Study of the Mihajlo Pupin Institute

Semantic-based technologies have been steadily increasing their relevance in recent years in both the research world and business world. Considering this, the present article discusses the process of design and implementation of a competency management system in information and communication technologies domain utilizing the latest Semantic Web tools and technologies including D2RQ server, TopBraid Composer, OWL 2, SPARQL, SPARQL Rules and common human resources related public vocabularies. In particular, the paper discusses the process of building individual and enterprise competence models in a form of ontology database, as well as different ways of meaningful search and retrieval of expertise data on the Semantic Web. The ontological knowledge base aims at storing the extracted and integrated competences from structured, as well as unstructured sources. By using the illustrative case study of deployment of such a system in the Human Resources sector at the Mihajlo Pupin Institute, this paper shows an example of new approaches to data integration and information management. The proposed approach extends the functionalities of existing enterprise information systems and offers possibilities for development of future Internet services. This allows organizations to express their core competences and talents in a standardized, machine processable and understandable format, and hence, facilitates their integration in the European Research Area and beyond.




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ORPMS: An Ontology-based Real-time Project Monitoring System in the Cloud

Project monitoring plays a crucial role in project management, which is a part of every stage of a project's life-cycle. Nevertheless, along with the increasing ratio of outsourcing in many companies' strategic plans, project monitoring has been challenged by geographically dispersed project teams and culturally diverse team members. Furthermore, because of the lack of a uniform standard, data exchange between various project monitoring software becomes an impossible mission. These factors together lead to the issue of ambiguity in project monitoring processes. Ontology is a form of knowledge representation with the purpose of disambiguation. Consequently, in this paper, we propose the framework of an ontology-based real-time project monitoring system (ORPSM), in order to, by means of ontologies, solve the ambiguity issue in project monitoring processes caused by multiple factors. The framework incorporates a series of ontologies for knowledge capture, storage, sharing and term disambiguation in project monitoring processes, and a series of metrics for assisting management of project organizations to better monitor projects. We propose to configure the ORPMS framework in a cloud environment, aiming at providing the project monitoring service to geographically distributed and dynamic project members with great flexibility, scalability and security. A case study is conducted on a prototype of the ORPMS in order to evaluate the framework.




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What is walking pneumonia? As cases rise in Canada, the symptoms to look out for - The Globe and Mail

  1. What is walking pneumonia? As cases rise in Canada, the symptoms to look out for  The Globe and Mail
  2. Walking pneumonia on the rise in Kingston, but treatable  The Kingston Whig-Standard
  3. What parents need to know about walking pneumonia in kids  FingerLakes1.com
  4. Pediatric pneumonia is surging in Central Ohio  MSN
  5. Walking Pneumonia is spiking right now. How do you know you have it?  CBS 6 News Richmond WTVR





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Hiking with a backpack is the workout of 2024. An exercise scientist says it’s worth the extra effort - The Globe and Mail

  1. Hiking with a backpack is the workout of 2024. An exercise scientist says it’s worth the extra effort  The Globe and Mail
  2. Military-Inspired Workout Has 'Huge Wins' for Women, Says Personal Trainer  MSN
  3. How Rucking Can Turn Your Walks into a Full-Body Workout  Verywell Health
  4. What Is Rucking and Is It Better Than Regular Walking? Here's What Personal Trainers Say  EatingWell
  5. Rucking: Why It’s a Great Workout & How to Get Started  Athletech News






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Senators make short work of listless Leafs in a flat Battle of Ontario - The Globe and Mail

  1. Senators make short work of listless Leafs in a flat Battle of Ontario  The Globe and Mail
  2. Tavares on Maple Leafs’ lifeless loss to Senators: ‘We should be disappointed’  Sportsnet.ca
  3. Ullmark records first shutout of season as Senators smother Maple Leafs  TSN
  4. TAKEAWAYS: Ottawa Senators draw first blood in Battle of Ontario  Ottawa Citizen
  5. Wednesday FTB: Lose to the Sens, why not?  Pension Plan Puppets










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UN chief warns COP29 summit to pay up or face climate-led disaster for humanity - The Globe and Mail

  1. UN chief warns COP29 summit to pay up or face climate-led disaster for humanity  The Globe and Mail
  2. Climate Summit, in Early Days, Is Already on a ‘Knife Edge’  The New York Times
  3. At COP29 summit, nations big and small get chance to bear witness to climate change  The Globe and Mail
  4. Terence Corcoran: COP29 hit by political ‘dunkelflaute’  Financial Post
  5. COP29: Albania PM goes off script to ask 'What on Earth are we doing?'  Euronews





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Trump says Elon Musk, Vivek Ramaswamy will lead the Department of Government Efficiency - The Globe and Mail

  1. Trump says Elon Musk, Vivek Ramaswamy will lead the Department of Government Efficiency  The Globe and Mail
  2. Why is Elon Musk becoming Donald Trump's efficiency adviser?  BBC.com
  3. Elon Musk and Vivek Ramaswamy will lead new 'Department of Government Efficiency' in Trump administration  CTV News
  4. George Conway: Musk, Ramaswamy to lead ‘nonexistent department’  The Hill




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Big Brother is Watching But He Doesn’t Understand: Why Forced Filtering Technology on the Internet Isn’t the Solution to the Modern Copyright Dilemma

by Mitchell Longan[1] Introduction The European Parliament is currently considering a proposal to address problems of piracy and other forms of copyright infringement associated with the digital world.[2] Article 13 of the proposed Directive on Copyright in the Digital Single




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Online harms and Caroline’s Law – what’s the direction for the law reform?

by Dr Kim Barker (University of Stirling) & Dr Olga Jurasz (Open University) The UK Government has recently published an Online Harms White Paper: initial consultation response. It is the cornerstone of the Government’s ongoing reform package which aims to




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Georgia vs. Public.Resource.org: The Morning After

by Bashar H. Malkawi Copyright is an engine for knowledge. Although copyright creates monopoly, it should not be considered as a good in itself, but as a tool which can be used to achieve desirable objectives in society. Against the




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Timed influence: The future of Modern (Family) life and the law

By Lucas Miotto Lopes and Jiahong Chen The future of real-time appeal Knowing when to say or do something is often just as important as knowing what to say or do. The right advice at the wrong time is not




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Exploring the impact of TPACK on Education 5.0 during the times of COVID-19: a case of Zimbabwean universities




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The Impact of Physics Open Educational Resources (OER) on the Professional Development of Bhutanese Secondary School Physics Teachers




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Undertaking a bibliometric analysis to investigate the framework and dynamics of slow fashion in the context of sustainability

The current study has outlined slow fashion (SF) research trends and created a future research agenda for this field. It is a thorough analysis of the literature on slow fashion. Numerous bibliometric features of slow fashion have been discussed in the paper. This study comprises 182 research articles from the Scopus database. The database was utilised for bibliometric analysis. To identify certain trends in the area of slow fashion, a bibliometric study is done. For bibliometric analysis, the study employed R-software (the Biblioshiny package). Here, VOSviewer software is used to determine the co-occurrence of authors, countries, sources, etc. The study has outlined the gap that still exists in the field of slow fashion. Here, the research outcome strengthens the domain of slow fashion for sustainable consumption. The study findings will be useful for policymakers, industry professionals, and researchers.




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What we know and do not know about video games as marketers: a review and synthesis of the literature

The video game industry (VGI) has evolved considerably, transitioning from a niche market to a substantial sector. The VGI's magnitude and the societal implications tied to video game consumption have naturally piqued the interest of scholars in marketing and consumer behaviour. This research serves a dual purpose: firstly, it consolidates existing VG literature by evaluating articles, concepts, and methodologies, systematically tracing their evolution; secondly, it outlines potential directions and implications for forthcoming research. Within this literature, a predominant focus lies on articles investigating purchase decisions concerning VGs, followed by those exploring the integration of video game consumption into broader social contexts. Notably, a limited number of articles delve into player-game interactions and experiences within gaming worlds. This imbalance can be attributed to the fact that such inquiries are often suited to psychology and multidisciplinary journals, while the marketing discipline has predominantly addressed the VGI from a marketing management standpoint.




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Does brand association, brand attachment, and brand identification mediate the relationship between consumers' willingness to pay premium prices and social media marketing efforts?

This study investigates the effects of social media marketing efforts (SMME) on smartphone brand identification, attachment, association, and willingness to pay premium prices. A survey of 320 smartphone users who followed official social media handles managed by smartphone companies was conducted for this purpose. PLS-SEM was used to analyse the collected data. The findings demonstrated importance of SMME dimensions. According to the study's findings, the smartphone brand's SMMEs had significant impact on brand identification, brand association, and brand attachment. The results revealed that SMMEs had significant impact on willingness to pay the premium price. The findings also show that brand identification, attachment, and association mediated the relationship between SMMEs and willingness to pay a premium price. The findings of this study will be useful in developing social media marketing strategies for smartphones. This study demonstrates the use of social media marketing to promote mobile phones, particularly in emerging markets.




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Analysing the role of WOM and eWOM in exploring tourist destinations

Word of mouth (WOM) and electronic word of mouth (eWOM) are very effective and important communication tools to persuade consumers for purchasing the products/services. These become more significant with products that are difficult to assess before consumption, e.g., hospitality. The tourism industry is reviving, and the consumer is conscious when booking a particular destination. Thus, it is important to understand how WOM and eWOM are impacting the various factors in distinct ways while choosing the tourist destination. The seven factors identified, for the present study, are channel engagement, expertise, homophily, resource helpfulness, source credibility, tie-strength, and trustworthiness. The PLS-SEM was used to test the theoretical model of this study. The study shows that both WOM and eWOM impact an individual in different ways. The expertise of the reviewer is the most important factor in the case of WOM and channel engagement is the most significant factor for eWOM. Resource helpfulness is common for both WOM and eWOM.




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The discussion of information security risk control in mobile banking

The emergence of digital technology and the increasing prevalence of smartphones have promoted innovations in payment options available in finance and consumption markets. Banks providing mobile payment must ensure the information security. Inadequate security control leads to information leakage, which severely affects user rights and service providers' reputations. This study uses control objectives for Information and Related Technologies 4.1 as the mobile payment security control framework to examine the emergent field of mobile payment. A literature review is performed to compile studies on the safety risk, regulations, and operations of mobile payments. In addition, the Delphi questionnaire is distributed among experts to determine the practical perspectives, supplement research gaps in the literature, and revise the prototype framework. According to the experts' opinions, 59 control objectives from the four domains of COBIT 4.1 are selected. The plan and organise, acquire and implement, deliver and support, and monitor and evaluate four domains comprised 2, 5, 10, and 2 control objectives that had mean importance scores of > 4.50. Thus, these are considered the most important objectives by the experts, respectively. The results of this study can serve as a reference for banks to construct secure frameworks in mobile payment services.




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What drives mobile game stickiness and in-game purchase intention? Based on the uses and gratifications theory

Despite the considerable growth potential predicted for mobile games, little research explored what motivates users to be sticky and make purchases in the mobile game context. Drawing on uses and gratifications theory (UGT), this study evaluates the influencing effects of players' characteristics (i.e., individual gratification and individual situation) and the mobile game structure (i.e., presence and governance) on players' mobile game behaviour (i.e., stickiness and purchase intention). Specifically, the model was extended with factors of the individual situation and governance. After surveying 439 samples, the research model was examined using the Partial least squares structural equation modelling (PLS-SEM) approach. The results indicate that stickiness is a crucial antecedent for users' in-game purchase intention. The individual situation plays an essential role in influencing user gratification, and individual gratification is the most vital criterion affecting stickiness. Finally, except for incentives, presence, and integration positively affect stickiness. This study provides further insights into both mobile game design and governance strategies.




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Impacts of social media usage on consumers' engagement in social commerce: the roles of trust and cultural distance

The prevalence of social media transforms e-business into social commerce and facilitates consumers' engagement in cross-cultural social commerce. However, social commerce operations encounter unpredictable challenges in cross-cultural business environment. It is vital to further investigate how contextual elements affect consumers' trust and their engagement when they are exposed to the complexity of cross-cultural business environment. The stimuli-organism-response paradigm is employed to examine how the two dimensions of social media usage influence consumers' engagement in cross-cultural social commerce. The current study surveyed 2,058 samples from 135 countries, and the regression analysis results illustrate the mechanism whereby informational and socialising usage of social media positively influences consumers' engagement in social commerce through consumers' trust toward social commerce websites. Additionally, the associations between two aspects of social media usage and consumers' trust towards social commerce are negatively moderated by cultural distance. Both theoretical and practical implications are also discussed.




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Factors affecting the intention to continue to visit the virtual world metaverse

A metaverse is a virtual shared space connected to the real world, an alternative reality that enables economic activities, exchanges, and transactions as well as formation of relationships between user avatars and non-player characters (NPCs). Initial experiences of the metaverse were not very satisfactory; new virtual world metaverses may or may not survive as information services or platforms. The purpose of this empirical study is to identify the characteristics of a virtual world metaverse and their effects on intention to continue usage of the platform. Considering the metaverse as a new type of user experience and a powerful mode of communication, we examine the mediating role of these characteristics according to Pine and Gilmore's (1998) experience economy theory, which enriches our understanding of the factors affecting the success of a metaverse. In addition, since social interaction is important in metaverses, we extend Pine and Gilmore's experience economy model by including Schmitt's (2011) relate experience for better understanding.




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Learning the usage intention of robo-advisors in fin-tech services: implications for customer education

Drawing on the MOA framework, this study establishes a research model that explains the usage intention of robo-advisors. In the model, three predictors that consist of technology relative advantage, technology herding, and technology familiarity influence usage intention of robo-advisors directly and indirectly via the partial mediation of trust. At the same time, the effects of the three predictors on trust are hypothetically moderated by learning goal orientation and perceived performance risk respectively. Statistical analyses are provided using the data of working professionals from the insurance industry in Taiwan. Based on its empirical findings, this study discusses important theoretical and practical implications.




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Digitalisation boost operation efficiency with special emphasis on the banking sector

The banking sector has experienced a substantial technological shift that has opened up new and better opportunities for its customers. Based on their technological expenditures, the study assessed the two biggest public Indian banks and the two biggest private Indian banks. The most crucial statistical techniques used to demonstrate the aims are realistic are bivariate correlations and ordinary least squares. This work aims to establish a connection between research and a technology index that serves as a proxy for operational efficiency. The results show that for both public and private banks, the technology index positively influences operational efficiency metrics like IT costs, marketing costs, and compensation costs. This suggests that when the technology index increases, so do IT, marketing, and compensation costs, even though it has been shown that the technology index favourably improves operational efficiency measures like depreciation and printing. This means that the cost to banks is high despite greater investment in technology for these activities.




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The role of mediator variable in digital payments: a structural equation model analysis

The proliferation of technology and communication has resulted in increased digitalisation that includes digital payments. This study is aimed at unravelling the relationship between awareness of individuals about the digital payment system and customer satisfaction with digital payments. Two models were developed in this study. First model considers awareness → usage pattern → customer satisfaction. Second model considers usage pattern → customer satisfaction → perception of digital payments. These two alternative models were tested by collecting data from 507 respondents in southern India was analysed using the structural equation modelling. The results indicate that usage pattern acted as a mediator between awareness and satisfaction, and satisfaction acted as a mediator between usage pattern and consumers' perception of digital payments. The implications for theory and practice are discussed.




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Research on low voltage current transformer power measurement technology in the context of cloud computing

As IOT develops drastically these years, the application of cloud computing in many fields has become possible. In this paper, we take low-voltage current transformers in power systems as the research object and propose a TCN-BI-GRU power measurement method that incorporates the signal characteristics based on the transformer input and output. Firstly, the basic signal enhancement extraction of input and output is completed by using EMD and correlation coefficients. Secondly, multi-dimensional feature extraction is completed to improve the data performance according to the established TCN network. Finally, the power prediction is completed by using BI-GRU, and the results show that the RMSE of this framework is 5.69 significantly lower than other methods. In the laboratory test, the device after being subjected to strong disturbance, its correlation coefficient feature has a large impact, leading to a large deviation in the prediction, which provides a new idea for future intelligent prediction.




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Beyond utility: unpacking the enjoyment gap in e-government service use

E-government serves as a vital channel for citizen interactions with the public sector, where user enjoyment is of paramount importance. To date, few studies have comprehensively examined the determinants of citizen enjoyment in e-government. To address this research gap, we administered a survey and gathered data from 363 Australian residents using myGov for tax filing. Our analysis revealed a pronounced discrepancy between reported enjoyment and the intention to continue using the services. Although users demonstrated a strong intent to use e-government services, this intent did not uniformly align with enjoyment. Additionally, informed by self-determination theory, we developed and tested an e-government service enjoyment model to study the impacts of effort expectancy, technophilia, technology humanness, and engagement in fostering user enjoyment. Unexpectedly, the results showed that information privacy concerns, commonly seen as a deterrent in e-government adoption, did not significantly affect enjoyment. Our findings advance the discourse on e-government service improvement.