My Samsung phone was only a year old when it spontaneously caught fire in the footwell of my car. I put it there after receiving a phone call, but as I drove off I noticed a strange smell.

It was a pretty good 2019 for most equity investors, unless you were unlucky enough to be caught up in the Woodford quagmire.

This year is shaping up to be a white-knuckle ride for the supermarkets. Tesco, Sainsbury's and Morrisons will reveal this week how their trading went over Christmas. It's not likely to be happy reading.

I received a letter from a credit recovery company at the end of November demanding £290, which has now risen to £360.

I moved into a property in October and found it had a first generation smart meter installed. When I asked about having it removed, I was told it would cost £150. Can I not have it removed for free?

I rented out my late mother's house. I chose Howards Estate Agents to find a suitable tenant in full time employment, but it later became apparent they were not and defaulted on the rent.

I work 10 days a month on a freelance basis so I invoice the agency at the end of the month. I'm taking a two week holiday in February. Should I reduce my invoice or just bill as normal?

We were put over the three hour delay time which entitles us to compensation after we landed at Amsterdam, are we still due a payout or is it based on when the plane touches down?

My mother moved from one flat to another in mid-December. Her broadband stopped working after the move and BT have not fixed it even though she needs it as her heart monitor requires wi-fi.

I booked a hotel only reservation through Love Holidays two weeks ago and agreed a price of £1,080 but they have now said it is actually £2,080 and I have to pay. What can I do?

Abigail bought a shower from Screwfix for £119.99 and when Triton refused to repair it, the retailer stepped in and treated the customer right. Here's how to get the same result

I ordered a pair of £170 trainers from JD Sports to be delivered by Hermes. I hadn't received them so I contacted Hermes which said they had lost the shoes but I still haven't got them. What can I do?

I was listening to music on my Spotify account when I found it had been taken over by someone else and I couldn't listen to my own music. How was someone able to get access to my account?

I was contacted regarding potential fraudulent activity on my Tesco Mastercard in early October 2019. In total, £3,700.20 of illicit transactions were refunded.

My father, 92, was admitted to a dementia care home last September. I have Lasting Power of Attorney. I rang TalkTalk to cancel his account but they refused because I wasn't the account holder.

Six years ago due to a situation which led to an untenable dispute with an aggressive neighbour my husband and I became what is broadly termed as accidental landlords.

Ms B.M. writes: I had a Barclaycard, and I believe there was PPI automatically included, so I asked a claims company to look into this for me.

S.A. writes: I think some scammers are operating off the back of Beside Asset Management Limited, which you have written about before.

I have an annual train season ticket which cost just over £5,000. However, I now have to work from home until June 2020. Can I get a refund or delay the ticket until I am back to work?

I am trying to defer my holiday with Tui to Italy until next year when the coronavirus outbreak will hopefully be over - but Tui have said if I do that, I will have to pay a £100 fee.

I received two texts from PayPal in the early hours of August 6 about a suspicious transaction. It was for £170.94 to a company called Zalando SE. I replied at 10.21am to say it was unauthorised.

Not even the somewhat conservative portfolio underpinning investment trust North American Income has protected shareholders from the sharp market correction.

I fell for a sales pitch from Easytrade.biz, and now am unable to withdraw any money. I have filled in several withdrawal forms, but it never happenes.

I'm 27 and hold a stocks and shares Lifetime Isa with Nutmeg, and haven't even considered whether there are legalities around what age I can take my private pension, which I haven't needed to consider

Despite my repeated calls and a letter to Metro Bank's chief executive, it was almost a month before it wrote back asking for proof of address and details of my travel for the past 6 months.

My employer has told me to take a 20 per cent pay cut due to the impact coronavirus is having on the business, yet I still have to work full-time. Is this allowed and what can I do if I'm not happy?

My son has been laid off due to the coronavirus, so he contacted Suzuki Finance to arrange a one-month payment holiday. It agreed to this, but said it will charge him £51 for this month.

I run three rural pubs which are all closed and may not open again. I cannot afford to keep up my payments. What can I do?

I work for a recruitment agency which places me on temporary contracts. They cannot find me a new assignment and they are refusing to furlough me so I now have no income. What can I do?

JANE FRYER: By the time he was 23, Ronan O'Rahilly had fled his native Ireland for London, was running a successful club in Soho, The Scene and set up a record label.

Fans of the BBC hit drama Killing Eve have been thrilled to spot so many filming locations they recognise from suburban London neighbourhoods in the programme.

Joining forces with Who actors past and presenter, the pair will appear in a message for BBC's Big Night In, set to air ahead of the weekly Clap For Carers on Thursday evening.

Families without a TV licence said they cannot access some of the BBC Bitesize Daily's video content, which is available each week day on BBC iPlayer and via the red button at 9am.

BBC's Big Night In viewers rejoiced as Miranda Hart reunited with her former co-stars for a special sketch on Thursday evening during the fundraiser.

The TV presenter, 52, showcased her svelte physique in the vibrant asymmetric number, which boasted one dramatic statement sleeve.

Lord Melchett paced around his office impatiently waiting for the Duke of Cambridge to call in, quipping: 'I thought Germans were meant to be punctual'.

Postman Darrell Gilmour, 56, from Sheffield, was baffled at first when he saw the vague address along with a rambling description of the intended recipient, David Easson.

The false claim seems to have originated from a fake news site called World Grey News earlier this week and rapidly gained traction on Twitter.

Mr Sanders, who presented the programme Farming Today until 1998, died after contracting COVID-19 while in hospital, current presenter Charlotte Smith said on Saturday.

Strictly Come Dancing fans could be bitterly disappointed this year as the coronavirus pandemic threatens to wreck the hit BBC show's filming schedules.

Pubs have been shut since the UK went into lockdown on March 23, but Professor Robert Dingwall (pictured) said it is time to relax the rules.

The Rocketman star, 30,was reportedly left 'raging' after a discarded cigarette caused a fire at his luxury London apartment block, near the BBC Television Centre in White City on Friday.

The professional dancer, 37, revealed on his podcast that Strictly Come Dancing bosses refused to allow him to dress as Edward Scissorhands for the Halloween specials.

The BBC are remaking Alan Bennett's monologue masterpieces, Talking Heads, recruiting the likes of Jodie Comer and Imelda Staunton.

The Panorama investigation which aired last night accused ministers of counting 547million individual gloves, instead of 273.5million pairs, to fiddle PPE numbers.

It was confirmed by the BBC on Tuesday that the dance competition show would not return,  after it was reported that it had been dropped by the channel following dwindling ratings.

Sam, 25, and partner Jordan, featured in last night's episode of BBC 1's Life and Birth. Viewers were left emotional after the first-time father vowed to love his 'perfect' son for the 'rest of his life.'

Speaking to Tamzin Outhwaite about a new menopause drama, the Radio 2 Breakfast star listed the symptoms the menopause is throwing at her, including 'rage, sobbing, heat and anxiety.'

Paul Mescal has revealed what it was like to film full-frontal sex scenes with his co-star Daisy Edgar-Jones for their new drama Normal People.

Gemma Collins has revealed her heartbreak after vile trolls secretly filmed her in the gym and posted the footage online with the caption 'look at this fat pig.'