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Expansion Master Unit and Expansion Slave Unit

Expansion rack offers system scalability(CK3W-EXM01 / EXS02)




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The Blog Spot: Navigating these strange times

We’re already seeing travel cover suspended and confirmation BI isn’t covered for Covid-19. What might this mean for the future of insurance and trust in the sector?




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CII postpones some exams amid coronavirus outbreak

The body is hitting pause on April’s written exams until October but plans to press ahead with its July sittings and multiple choice exams in small groups will continue.




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Blog: Coronavirus and the cloud

CDL’s Nigel Phillips considers why early adopters of technology are poised to lead as we learn to cope with social distancing during the Covid-19 pandemic.




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Alex Alway leaves Bravo Group

The former Jelf boss had been chairman of both Broker Network and Compass since April 2018.




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Opinion: Biba's Steve White on supporting customers and colleagues through coronavirus

Challenging times require lateral thinking: By collaborating the sector can help customers and each other through the pandemic, says Steve White




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Aviva UKGI profit falls by 35%

Aviva says UK business was impacted by an alignment of the UK digital business with GI, as CEO Maurice Tulloch says provider has made "good progress" on its cost-cutting plan.




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Aviva confirms partial pull-back from personal lines broker market

General insurance CEO, Colm Holmes, says provider has exited some "unprofitable relationships" in personal lines, but highlights Aviva will "significantly invest" in the broker channel going forward.




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Sector escapes IPT rise in ‘coronavirus’ Budget

The decision to keep the unpopular tax at 12% has been welcomed by the insurance market as Chancellor introduces other measures to help Covid-19 hit businesses.




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LV suspends travel insurance due to Covid-19

Provider says existing customers will not be affected by the move.




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Travel brokers reveal mixed approach to coronavirus cover

InsureandGo says policies will not cover Covid-19, while Staysure continues to sell travel insurance and travel disruption cover.




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CDL widens self-install telematics product availability

The software house is working with brokers to allow more customers to activate ‘pay how you drive’ insurance amid the Covid-19 lockdown.




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François-Xavier Boisseau joins ERS' board

Boisseau, who left his role as CEO of insurance at Ageas UK in late 2018, is also a NED at Ecclesiastical and sits on the board of Argo Managing Agency.




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The 2019 Top 50 Personal Lines Brokers is now available

Insurance Age has published the results of its annual study into the top 50 brokers in the personal lines market.




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Business Secretary states most firms have “not purchased” Covid-19 cover

John Glen said the government is in continual dialogue with insurance sector as he restates companies without the right cover will require support from elsewhere.




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Commercial director Euros Jones leaves LV

Move comes after LV completes the transfer of its commercial lines business to Allianz.




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Covid-19: Insurers clarify stance on Coronavirus cover

Updated: A number of providers have introduced exclusions for Covid-19.




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Insurance Covid-Cast - episode four: How insurance companies are rising up to help communities and keep society open during the Coronavirus crisis

In the latest episode of Insurance Post and Insurance Age’s new series of video casts brought to you while our journalists are in isolation lockdown we discuss how insurance companies are seeking to make a difference within local communities during lockdown.




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MS Amlin confirms exit from aviation market

Provider announced its decision to exit nine lines of business last month.




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Aviva Renewable Energy launches exclusively through UK brokers

Offering is targeting renewable energy companies that operate domestically and abroad.




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Bayles pledges no impact on brokers amid Aviva personal lines changes

Aviva's chief distribution officer promises the provider will not exit any business lines as it cuts the number of personal lines products down to 40 from 400.




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Insurance Covid Cast – episode one: How has the industry’s reputation been impacted by its handling of the coronavirus epidemic?

In the first of a new series of video casts brought to you by Insurance Age and Insurance Post whilst our journalists are in isolation lockdown we discuss the sector’s response to the Covid-19 pandemic and what lasting impact it might have on its reputation.




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Insurance Covid-Cast - episode three: Is motor insurance at a tipping point in light of the coronavirus lockdown

In the third of a new series of video casts brought to you by Insurance Post and Insurance Age while our journalists are in isolation lockdown we discuss whether UK motor insurers are being unfair in not rebating premium or offering more flexible options for policyholders when they are not driving as much during the Covid-19 outbreak.




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Pros and Cons to Having a Chicken Pen When Selling

Have you been noticing a lot of people getting chickens in their backyard lately? It is a growing trend even in metro places like Seattle and Chicago. While there are some city ordinances and rules, having a chicken pen, with chickens, of course, may or may not be a good idea if you are planning on selling your home.



  • Garden / Landscaping / Patio

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Refinancing Online - Can You Really Save Time And Money?

With easy online forms, this takes a few minutes instead of hours without the hassle of talking to several high pressure loan brokers. There is no commitment until you are comfortable and have shopped around to find yourself the best deal for refinancing your home mortgage.




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10 Costly Search Engine Mistakes to Avoid

Search Engine Position Report: Gain positions on search engines.




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So You Have A Website Now What?

The internet is a different world and a big one at that. This article provides some helpful tips on marketing your website in order to drive traffic to your site.




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The Warning signs of Online Fraud and How to avoid it

The number may seem grim for Web-based commerce. In 2004 in the Unites States alone, computer users logged in more than 207,000 Internet fraud reports to the U.S. Internet Crime Complaint Center. If you look hard at this number, you may be astounded, and a good bit frightened, by the implication. You may ask, "Is it really safe to buy and sell at an online site?"




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Travel Insurance - Do I Need Insurance for a Holiday in the UK?

Don't assume that Travel Insurance for a holiday in the UK is a waste of time. It can make sense - but buy online for a bargain.




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Travel Insurance - Few Bargains for the Over 65's

If you going on holiday abroad you'll need travel insurance. But if you're over 65 you're find the cost extortionate. This article points out why, indicates likely costs and tells you some of the small print to look out for.




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Types Of Hair Loss Treatment Available

This article outlines the treatment options available to hair loss sufferers.




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STA Travel to pay $14 million in penalties for misleading advertisements

24 April 2020

The Federal Court has ordered that STA Travel Pty Ltd (STA Travel) pay $14 million in penalties for making false or misleading claims when advertising its MultiFLEX Pass product.

STA Travel admitted that, between March 2014 and August 2019, it made misleading representations in MultiFLEX Pass advertising that consumers who bought the airfare add-on could change their flights without paying fees or charges.

“Consumers were misled into purchasing the MultiFLEX Pass on the representation that they would not have to pay anything further for date changes to their flights, when, in fact, STA often charged consumers hundreds of dollars for changing their flights” ACCC Commissioner Sarah Court said.

In many cases, STA Travel’s charges were not reflective of additional fees imposed by the airline. For example, in almost a quarter of cases where a customer was charged extra by STA Travel, the amount was more than double the additional airfare and tax imposed by the airline.

“In 12 per cent of cases, STA Travel charged MultiFLEX Pass customers to make a change to a flight although the airline itself had not charged STA Travel anything at all for the change,” Ms Court said.

“These penalties serve as a timely reminder to all travel businesses that they must not misrepresent the costs applicable when travel services are changed.”

The MultiFLEX Pass cost up to $149 to purchase upfront. Between 2015 and 2019, STA Travel estimates it sold on average approximately 16,000 MultiFLEX Passes per year.

STA Travel admitted liability and made joint submissions with the ACCC to the Federal Court. STA Travel will also contribute to the ACCC’s legal costs.

Notes to Editors

The ACCC initiated proceedings against STA Travel in March 2019 and the proceedings are unrelated to any COVID-19 issues.

Due to the COVID-19 pandemic, the ACCC is assessing the impacts on consumers and working with the travel industry more broadly. Given the circumstances, the ACCC is urging all businesses to treat customers fairly in these exceptional times.

More information on consumer rights during the COVID-19 pandemic can be found here: COVID-19 (coronavirus) information for consumers.

Background:

STA Travel is a national supplier of travel and tourism services. Its advertising targets students and young people and emphasises discounts and flexibility.

STA Travel promoted the MultiFLEX Pass via multiple channels including its website, brochures/flyers, in store posters, a YouTube video and in-store LCD screen displays.

STA Travel sold a range of MultiFLEX Passes to consumers, namely:

  • the ONEFlex Pass, costing $49 and allowing one flight date change;
  • the ‘3 Change Pass’ or ‘Multiflex Pass’, costing $99 and allowing three flight date changes; and
  • the ‘Unlimited’ or ‘Ultimate’ change pass, costing $149 and allowing unlimited flight date changes.

An example of one of STA Travel’s misleading advertisements is below:

Release number: 
80/20
ACCC Infocentre: 

Use this form to make a general enquiry.

Media enquiries: 
Media team - 1300 138 917
Audience
Topics




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Mammograms Are No Joke - They Can Save Lives

Many women are afraid or embarrassed to have mammograms. I help women understand the test and make them feel more comfortable with it. I believe it would be in the public interest to make this information more widely available as mammograms are the gold standard in the early detection of breast cancer. Until a better test is available, women have to have mammograms, and my hope is to make it easier for them to do so.




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New Retirement Savings Plan - Roth 401(k) Coming Into Effect

Unlike a traditional 401(k) Retirement Plan, a Roth 401k plan applies to all employees but the latter requires the contributions to the plan account with after-tax dollars while a 401k plan allows for contributions with pre-tax dollars.




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How to Increase Your Income, Lower Your Taxes and Help Your Favorite Charity

Are you a senior with an under-performing asset and a desire to benefit your favorite cause? Take a look at a simple planning option that could significantly boost your income and give you a warm feeling in your heart.




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Digital Video Recorder - Record Your Favorite Shows With Ease

It's been a long time since our primary television-recording dilemma was a simple matter of choosing between VHS and Beta




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This week at Davis: 1 May 2020

Anzac Day at Davis




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This week at Davis: 8 May 2020

Auroras and things that go bump in the night!




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5 Things You Have to Think About Before Renovating Your Kitchen

While an updated kitchen is said to add functionality and value to a home, the remodeling process is another story. For many homeowners, renovating their kitchen is at the top of their list. This is one area of the home that needs to be welcoming and clean.




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Thinking About Traveling To Australia

By size, English-speaking Australia is the 6th largest country in the world and it extends on to include a group of islands - one of which you might be familiar: Tasmania!




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Travel In Brisbane And The Sunshine Coast

With a population of 1,600,000 and with an area of approximately 525 square miles, Brisbane has shucked the reputation it had as a backwater and changed it to a reputation that the people living there can be proud of, being one of the country's most progressive centers. Brisbane has a number of interesting locations such as a great riverside park and a good street cafe scene.




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How To Save Money While On Vacation

A holiday does not have to cost you an arm and a leg if you know how to look for and take full advantage of the many exciting money saving offers that are available to you throughout the internet.




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Caribbean Vacation Travel Cruise

A Caribbean travel vacation cruise has much to offer to sophisticated travelers who recognize the great value in traveling to the islands. If you want a vacation that is rich with culture galore, quaint architecture, seas to explore, fantastic swimming and snorkeling, then the Caribbean has it and more.




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Grand Bahamas Island is a traveler's paradise

Grand Bahamas Island is a home of some of the attractive looking destinations that offer every type of comfort and relaxation activities to the tourists. This island unfolds one of the loveliest sides of nature.




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Travel Accessories the Traveler's Enigma

Why has this become an enigma? By shopping for your needed travel accessories prior to your departure, you can save precious time and money.




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Renting A Motor Home To Travel New Zealand

There is no better way to explore this highly diverse country than to rent a New Zealand motor home.




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Travel to Barcelona, Spain - Picasso Museum

Spain is a country, a part of the European continent, both of which are over flowing with museums, living and/or established specifically this purpose. So why do I single out this average size museum.




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Why have a website?

Many companies throughout the world today are operating their business with no website. When the internet keeps moving forward and advancing, your business needs to advance as well. If companies do not own or operate an online business as well as a physical business, they will lose out on sales and additional profits.




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Fixing Common Java Errors

Whether you are just starting your first Java program, or you are a well experienced programmer, your code can not be an error free code and compile successfully from the first time.




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You Can't Have My Money!

If you are a business and expect to be taken seriously on the Internet, you need to shape up and project a professional image.