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Britons donated £10bn last year: How to benefit from being charitable 

If one of your financial New Year's resolutions was to make this year as tax-efficient as possible, then it's the perfect time to apply it to your charitable giving plans.




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Fixed energy bills set to rocket by up to £190 in January 2020

Some 142,000 customers will see their bills go up by a collective £16m if they don't switch tariff by the end of January, a comparison website has warned.




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A year on from the price cap: Have energy tariffs got cheaper? We reveal everything you need to know

There are now five times more gas and electricity deals costing less than £1,000 per year to choose from compared to last year, according to research from Which?.




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Energy suppliers accused of hindering smart meter scheme after failing to follow Ofgem rules

The smart meter rollout has suffered another blow after it was revealed that nine small suppliers have not yet signed up to be Data Communications Company (DCC) users.




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Four simple ways to cut energy usage to reduce bills and emissions

The power to reduce bills and emissions is in the hands of households. The Energy Saving Trust has four simple changes to help towards doing just that.




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Broadband customers are still paying £9m more A DAY than needed

Broadband customers are still paying £9m a day more than they should, according to data from check and challenge site, Is My Bill Fair.




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Five MILLION in broadband slow lane can get more speed... for less cash 

Internet providers are ripping off up to five million customers with a shoddy snail's pace service - when they should be paying less for a faster broadband.




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DEALS OF THE WEEK: From half-price personalised pillows to free eye tests and discounted coffees

This week's deals include: half price personalised pillow costing £17.50, 50p off the cost of a coffee at Pret a Manger, a free eye test at Specsavers and a 'free' audiobook from the Amazon service Audible.




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Car insurance is the most switched financial product of the decade

Proving that the 2010s was the decade households embraced switching, 80% moved at least one financial product to a rival firm in the 2010s, according to data from Go Compare.




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Would YOU get a top credit card? Here's how to check your credit score

Checking your credit score is all the rage, with adverts from companies that can provide access to your report. And where once you had to pay a credit reference agency, it is now free.




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How £25bn a year is wasted on subscriptions Britons don't use

The typical adult spends £496 on regular payments each month, but £39 heads for unused direct debits, standing orders and recurring card payments, according to NatWest.




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EE tops mobile league table for data speed and reliability

EE recorded the fastest median download speed across the UK at an impressive 36.5Mbps - nearly double as fast as the second best speed of 19.8Mbps, delivered by Vodafone.




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My Farm Fresh Box: I was charged £50 for leaving negative review

A frustrated customer has revealed that she was charged £50 after writing a supposedly negative review about a food subscription service she had ordered a free trial from.




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ScS told me I was sitting on my new sofa wrong after it sagged

A disgruntled couple have been left fuming by a furniture giant that claimed they were sitting on their new sofa incorrectly after complaining about it sagging




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Millions of unused Tesco Clubcard vouchers expire at the end of February

Tesco customers are advised to check their Clubcard vouchers this month after the supermarket revealed that millions of unused vouchers are set to expire at the end of February.




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New insurance rules could save holidaymakers with pre-existing medical conditions up to 40%

Millions of travellers with pre-existing medical conditions should soon be able to find appropriate cover more easily, according to new rules from the Financial Conduct Authority.




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Lotto players encouraged to double check their slip as they could win a free lucky dip

Many might not know that matching two numbers on a Lotto ticket means that they are eligible for a free lucky dip ticket - with reader managed to bag £109 from three numbers this way.




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Critical illness policies used to make my blood boil...but now I'm a fan

Jeff Prestridge met Emma Thomson, who has just benefited from the financial safety net provided by protection insurance. Emma is unsure how she would have coped without it.




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Six ways to make sure your jewellery is protected by insurers

Households are more likely to claim for theft or loss of jewellery in the winter months. Lloyds is urging those with pricey jewels to take measures to protect their new jewellery as soon as they can.




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Finest Dental: Has company closed and will I get my money back?

A group of dental customers have been left frustrated and confused after a chain of private dentists closed without warning - with many having paid thousands of pounds in advance.




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Broadband customers charged up to £90 a year to keep email addresses after they switch providers

BT charges customers up to £7.50 to hold onto their address, equivalent to £90 annually. TalkTalk charges previous customers £5 each month to keep their old email address - or £60 a year.




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Are you due hundreds of pounds in compensation? Travel delays, overpaid bills, here's how to claim

Many could be compensated for travel delays or refunded for overpaid energy bills, bank charges or tax - simply by taking the time to claim.




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Complaints rocket as Together Energy is handed 36,000 extra customers 

Jan and Bill Burrough found out Together Energy had taken over their account in December 2018 and a month later asked for a credit refund. But the supplier took seven months to provide a bill.




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Coronavirus and travel insurance questions answered

Britons looking forward to trips abroad in weeks and months ahead are nervously watching what happens with coronavirus. We look at what travel insurance will cover.




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Birmingham has the fastest internet in the UK: We reveal which cities have the best download speeds

With an aggregate median download speed of 28.9Mbps, the West Midlands city was quicker than any of its rivals, according to research from RootMetrics.




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Government pushes for greener businesses as taxes raised for gas bills but frozen for electricity

Rishi Sunak said the Government will be increasing the taxes on pollution in a bid to cut down on harmful emissions and encourage energy efficiency.




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Rural areas promised better internet as Government pledge £5bn towards speedy broadband

Households in rural areas of the UK have been promised better internet speeds as the Government pledged £5billion towards providing faster broadband.




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BT fined £245k by Ofcom after it overcharged EE mobile customers

The telecoms watchdog has fined BT £245,000, revealing the firm overcharged EE's mobile customers for making calls to 118 directory enquiries services.




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Millions of first generation smart meters fitted last year as rate of installations drops 

Nearly 1.5m first generation smart meters were installed in households across the country last year - despite the fact these installations do not count towards official target figures.




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Virgin Mobile gives pay monthly customers unlimited minutes and data boost for free

The network said it will be offering unlimited minutes to landlines and other mobile numbers, plus a 10GB data boost, at no extra cost, for a month to those paying monthly as of Monday 23 March.




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Energy bills set to fall for 15m households as Ofgem reveals price cap reduction

Energy bills will fall for around 15million households with Ofgem announcing a price cap reduction of £17 a year.




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Your coronavirus financial questions answered

Coronavirus is hitting our financial lives like nothing in modern history. Here, we answer some of the many questions you have raised - on everything from work to home, cars and lifestyle.




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Roll out of smart meters halted to protect customers during pandemic

Trade body Energy UK says its members have stopped installing or repairing smart meters, except in emergencies, in line with G­overnment guidance.




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BT Sport customers can apply for refunds as events are called off

At present you can claim back the value of one month's membership. How much this is will be depends on your package. The sum will be credited to your BT account within ten working days.




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How to fork out for medicine or food brought to your door in lockdown

The coronavirus lockdown means millions of households are now relying on friends, family and neighbours to deliver food, prescriptions and other essentials to their doors.




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'Insurance' firm Home and General billed my in-laws twice for the same TV

An elderly couple in their eighties who both had dementia were sold £125 'insurance' for the same TV twice by the same company under different names.




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British couple stranded abroad are told insurer won't repatriate them

A couple have been left stranded in France after their campervan broke down, with their insurer claiming it is not able to help them, despite the current coronavirus outbreak.




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Will my insurer pay out if my empty home is burgled while the country is in lockdown?

Seven in 10 burglaries are committed when no one is in the home and while the lockdown is forcing most people to spend more time indoors, it will homes left empty long-term that are particularly at risk.




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The best energy tariffs on the market that DON'T require you to have a smart meter installed

In order to reach their Government targets, many of the larger energy firms have said that customers will only be able to access the cheapest deals if they agree to have a device installed.




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Savings from falling wholesale prices  passed on to customers as cheapest energy tariffs fall by £32

The cheapest energy tariffs have fallen by an average of £32, thanks to falling wholesale costs, new data has revealed at a time when consumption is likely to be higher with people at home more.




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Cancelled events leave contributors out of pocket and in the dark as they struggle to reclaim funds

Smaller events are also struggling, however, with those who had booked to have a stand at the annual London Book Fair facing losing money after the event was cancelled.




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Five of the most common debt questions answered

From whether payment holidays will affect your credit file to what to do if you're struggling to pay your bills, debt charity StepChange answers five of the most common questions they've received.




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Flowers, wine and food delivered by your letterbox during lockdown

Online shoppers have been pleased to discover that firms are adapting the way they are packaging their parcels, with many now able to fit the products into letterbox shaped containers.




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Selfish shoppers hog supermarket delivery slots leaving needy waiting

Many vulnerable families say they are being forced to stay up into the small hours to try to secure a delivery spot as soon as they become available. Even then, they are not always successful.




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University students still being asked to pay for accommodation despite lockdown

Some 74% of students are still being charged rent despite the majority no longer being able to live in their university halls or student accommodation, according to a study by Student Hut.




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Need a trim during lockdown? The long and short of cutting your own hair

In a bid to remain sane and smarten up your act, it might be tempting to pick up a pair of scissors to become your own barber or hairdresser. It is not a step to be taken lightly.




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Supermarket chaos: Needy families STILL unable to get deliveries

Your letters and emails have been pulled together into a damning dossier which we will send to all major supermarkets and a parliamentary inquiry.




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Apple SE and Samsung Galaxy M31 prices compared

In a sign that customers might be getting tired of splashing their cash on expensive gadgets, Samsung and Apple, have both released two new models that can be bought for under £450.




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Covid-19 ruined our wedding plans: Your rights explained

Couples like Monika and Liam (pictured) have seen their wedding plans in tatters because of the pandemic.




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When is Amazon Prime Day 2019? Date and deals revealed

Amazon has just announced the date of its annual Prime Day, the massive event that sees countless products on the site get put out with huge reductions, offers and plenty of deals