public service

Public services resume May 4

To align with the phased resumption of public services, various government departments have announced their latest arrangements.

 

The Department of Justice’s public services will resume normal from May 4. The reception counters of the department’s Prosecutions Division and Civil Division will be open Monday to Friday from 9am to 1pm and 2pm to 6pm.

 

The Legal Aid Department’s offices will resume normal office hours on May 4 to provide public services including civil and criminal legal aid application and litigation services.

 

The Government Logistics Department’s collection office will resume normal operation from May 4 and open Monday to Friday from 8.30am to 1pm and 2pm to 5pm.

 

The Lands Department's offices will resume public counter services and enquiry telephone lines on May 4, providing services such as payment of government rent and premiums, map sales, and collection of compensation for land resumption.

 

Except for the surveying services to be conducted outside Hong Kong, all services of the Marine Department will resume starting May 4.

 

The Rating & Valuation Department will resume normal operation of public services from May 4, with its enquiry counters opening from 8.15am to 6pm from Monday to Friday, except on public holidays.

 

The Civil Engineering & Development Department said office hours for the Civil Engineering Library, applications for dumping licences and sand removal permits, and the Mines Division’s Permit & Licensing Office will return to normal on May 4.

 

Public services of the Water Supplies Department, the Planning Department, the Drainage Services Department and the Inland Revenue Department will resume normal on May 4.

 

Starting from May 4, the Registration & Electoral Office’s enquiry counter and offices, the Buildings Department and the Environmental Protection Department’s public counter services and service counters under the Labour Department will reopen.

 

The Independent Commission Against Corruption's headquarters and regional offices will also resume normal services from May 4.

 

The Housing Authority's estate management offices, Public Rental Housing Application Office in the Lok Fu Customer Service Centre, the Clearance Housing Office and the Redevelopment Sub-section Offices will reinstate normal services from that date.

 

Flat selection sessions of the Territory-wide Overcrowding Relief Exercise, the Living Space Improvement Transfer Scheme and Sale of Home Ownership Scheme Flats 2019 will gradually resume from May 8.

 

Click here for the latest public service arrangements.




public service

Units under EDB continue to provide basic public services




public service

EDB to resume more public services starting next week




public service

EDB to adjust public services




public service

EDB to resume normal public services




public service

Digital Transformation Office chief executive Paul Shetler announces public service work schedule

Paul Shetler reveals the digital projects about to hit the federal bureaucracy. Starting with Canberra.




public service

How Australian public service's digital reforms will happen, according to the Digital Transformation Office

The millions of customers, the short deadline: how the public service's digital revolution will start.




public service

Public service to ban paper in boxes: New digital policy to make sweeping reforms across APS

One powerful agency head warns against "tyranny of small person" as sweeping reforms released for public service.




public service

Australian public service's 'gap in capability' to deal with digital revolution

State of the Service report outlines the major hurdle to digital reform.




public service

Australian public service failing to share information: Public Sector Data Management report

A report has revealed stunning examples of public service inefficiency when it comes to releasing and managing data.




public service

Digital public service means ditching control and embracing 'we'

Collaborating with the public is the key for a more engaging government experience.




public service

$212,000 per public service IT contractor, and we're hiring more of them

Contractors cost 80 grand more than public servants, Finance Departments says, and the public service hires more of them.




public service

Public service bosses to be schooled in digital following IT problems

Public service bosses will take lessons aiming to improve their leadership in all things digital.




public service

Open Door for Venezuelan and Nicaraguan Migrants in Latin America & Caribbean Closes a Bit amid Scale of Flows, Strains on Public Services

WASHINGTON – Even as governments in Latin America and the Caribbean have taken generous and innovative steps to address forced displacement from Venezuela and more recently Nicaragua, the warm welcome has cooled in places amid the vast scale of the inflows, strains on public services and growing public concern.




public service

DelDOT Shares Update on Public Services

Dover --

Due to the presence of Coronavirus (COVID-19) in Delaware and the direction of medical professionals, the Delaware Department of Transportation (DelDOT) has implemented several additional measures to clean facilities and vehicles used by the public to help limit the spread of the illness.

At Delaware's four motor vehicle service centers, three toll plazas, and two rest areas, additional cleaning is taking place throughout the day including disinfecting all public seating, as well as door handles, kiosks, and counters.

"DelDOT provides services to thousands of Delawareans each day, and we want to do all we can to ensure their safety and that of our employees as we work together to limit the spread of Coronavirus," said Secretary of Transportation Jennifer Cohan. [More]




public service

DelDOT Shares Update on Public Services

Due to the presence of Coronavirus (COVID-19) in Delaware and the direction of medical professionals, the Delaware Department of Transportation (DelDOT) has implemented several additional measures to clean facilities and vehicles used by the public to help limit the spread of the illness. At Delaware’s four motor vehicle service centers, three toll plazas, and two […]




public service

DNREC appeals Public Service Commission’s Earth Day action to halt key environmental policy

DNREC filed in Delaware Superior Court on Monday to stop the Public Service Commission from freezing Delaware’s increasing standard for renewable energy.




public service

Arizona Public Service issues RFP for large solar + storage plant to provide ‘solar after sunset’

After announcing nearly a gigawatt of new clean-energy projects in February, APS is now seeking proposals to build two of them in different parts of the state. The first request for proposals (RFP) seeks partners to add batteries to existing APS solar plants in rural Arizona, storing their power for use after the panels stop producing each day. A second partner is being sought to develop a large (100-MW) solar plant paired with an equal amount of storage, to bring more clean energy to customers after dark. Both of these projects will provide APS customers with more solar after sunset, serving their evening energy needs with an even cleaner resource mix.




public service

Arizona Public Service issues RFP for large solar + storage plant to provide ‘solar after sunset’

After announcing nearly a gigawatt of new clean-energy projects in February, APS is now seeking proposals to build two of them in different parts of the state. The first request for proposals (RFP) seeks partners to add batteries to existing APS solar plants in rural Arizona, storing their power for use after the panels stop producing each day. A second partner is being sought to develop a large (100-MW) solar plant paired with an equal amount of storage, to bring more clean energy to customers after dark. Both of these projects will provide APS customers with more solar after sunset, serving their evening energy needs with an even cleaner resource mix.




public service

Senzo Mchunu gives Public Service Commission essential service status

Public Service and Administration Minister Senzo Mchunu has given the State’s graft watchdog the green light to operate during the Covid-19-enforced national lockdown.




public service

Consultation on the passenger rail public service obligation levy

Background Following the recommendations of the Competition and Markets Authority (“CMA”), the Department for Transport (“DfT”) ran a consultation seeking views on the introduction of a “public service obligation levy&r...




public service

Deputy Attorney General David Ogden's Address at the American Bar Association Section of Litigation 2009 Annual Conference John Minor Wisdom Public Service and Professionalism Awards Luncheon

"To ensure that the Department holds itself to the highest standards during discovery -- as in every stage of litigation -- in our criminal cases, and also in our civil litigation, we have taken both short-term and long-term action."




public service

Attorney General Holder Delivers Vassar College Lecture on Public Service

"On Saturday, I understand that many of you will come together to mark one of Vassar’s oldest traditions – Founder’s Day – when you’ll celebrate the extraordinary foresight, generosity and optimism that Matthew Vassar showed in establishing this college," said Attorney General Holder.




public service

Attorney General Calls for Action to Protect Children from Violence in New TV Public Service Announcement

A public service announcement (PSA) featuring Attorney General Eric Holder began airing this week on the Investigation Discovery network.



  • OPA Press Releases

public service

ProPublica and Local Reporting Partner Anchorage Daily News Win Pulitzer Prizes for National Reporting and Public Service

ProPublica is a nonprofit newsroom that investigates abuses of power. Sign up to receive our biggest stories as soon as they’re published.

The Pulitzer Board announced Monday that two series published by ProPublica were awarded Pulitzer Prizes. “Lawless,” a ProPublica Local Reporting Network project by the Anchorage Daily News that revealed how indigenous people in Alaska are denied public safety services, was awarded the prize for public service. “Disaster in the Pacific,” an investigation on the staggering leadership failures that led to deadly accidents in the Navy and Marines, won a national reporting prize. The two designations are ProPublica’s 6th Pulitzer win in 12 years and the first Pulitzer awarded to a Local Reporting Network partner.

Led by Daily News reporter Kyle Hopkins, “Lawless” was the first comprehensive investigation to lay bare Alaska’s failing, two-tiered justice system in which Native villages are denied access to first responders. In much of rural Alaska, villages can only be reached by plane, and calling 911 to report an emergency often means waiting hours or days for help to arrive.

The series evolved from a string of stories that Hopkins reported in 2018 for the Daily News, recounting horrific incidents of sexual assault in Alaska — which has the nation’s highest rate of sexual violence — and policing failures that have allowed offenders to continue the abuse with impunity. To fully investigate issues of lawlessness and sexual assault in the most remote communities in the U.S., the Daily News applied to participate in ProPublica’s Local Reporting Network. The program partners with newsrooms across the country, paying the salary and a stipend for benefits for local reporters who spend a year tackling big investigative stories that are crucial to their communities. Participating reporters work with a ProPublica senior editor and receive support, including from ProPublica’s data, research and engagement teams.

The collaboration’s first story, based on more than 750 public records requests and interviews, found that one in three rural Alaska communities has no local law enforcement of any kind. These indigenous communities are also among the country’s most vulnerable, with the highest rates of sexual assault, suicide and domestic violence. The series’ second major installment found that dozens of Alaska communities, desperate for police of any kind, hired officers convicted of felonies, domestic violence, assault and other offenses that would make them ineligible to work in law enforcement or even as security guards anywhere else in the country.

Next, Hopkins revealed how the state’s 40-year-old Village Public Safety Officer Program, designed to recruit villagers to work as life-saving first responders, has failed by every measure. Alaska had quietly denied funding for basic recruitment and equipment costs for these unarmed village officers while publicly claiming to prioritize public safety spending. “Lawless” also exposed how the Alaska State Troopers agency, created to protect Alaska Native villages, instead patrols mostly white suburbs surrounding cities on the road system like Wasilla. The series ended with a list of six practical solutions to Alaska’s law enforcement crisis, based on interviews with experts, village leaders, the Alaska congressional delegation and sexual assault survivors.

The Daily News and ProPublica faced a number of challenges in reporting the series. The first: No one knew which remote Alaska villages had police officers of any kind. So they built the first-ever statewide policing database by drawing on payroll, arrest and hiring records from communities spread across the state. They also contacted every village city government, sovereign tribal administrator and Alaska Native corporation in the state — more than 600 organizations.

The vastness of the state and the fact that 80% of communities aren’t on the road system posed another challenge. Journalists flew hundreds of miles, sleeping on the floors of schoolhouse libraries and riding in sleds and on snowmobiles. To aid the reporting, they also held a community meeting in Kotzebue, Alaska, where a 10-year-old girl had been raped and murdered in 2018, providing residents, advocates, tribal leaders and law enforcement their first chance for a public discussion on sexual violence. Throughout the year the reporters spoke to more than 300 people across the state.

Following publication of the first major story, U.S. Attorney General William Barr visited the state and declared the lack of law enforcement in rural Alaska to be a federal emergency. The declaration led the Department of Justice to promise more than $52 million in federal funding for public safety in Alaska villages. The U.S. Attorney’s Office in Anchorage announced the hiring of additional rural prosecutors, while Gov. Mike Dunleavy said the state will post 15 additional state troopers in rural Alaska. In addition, the Alaska Police Standards Council has proposed changing state regulations that govern the hiring and screening of village police officers, and Alaska legislators proposed legislation that would increase pay for VPSOs and overhaul funding of the program.

The Daily News’ Loren Holmes, Bill Roth, Marc Lester, David Hulen, Anne Raup, Vicky Ho, Alex Demarban, Jeff Parrott, Michelle Theriault Boots, Tess Williams, Tegan Hanlon, Zaz Hollander, Annie Zak, Shady Grove Oliver and Kevin Powell, as well as ProPublica’s Charles Ornstein, Adriana Gallardo, Alex Mierjeski, Beena Raghavendran, Nadia Sussman, Lylla Younes, Agnel Philip, Setareh Baig and David Sleight also contributed to the series.

“The ProPublica Local Reporting Network was started to give local newsrooms across America the resources and support they need to execute investigative journalism that digs deep and holds power to account,” Ornstein, a ProPublica deputy managing editor, said. “This powerful collaboration with the Anchorage Daily News investigation does exactly that, going far beyond reporting on isolated incidents to provide meticulous research and context on how the justice system has failed Alaska’s most remote and vulnerable communities. Most importantly, it has been a force for real change.”

In their “Disaster in the Pacific” series, ProPublica reporters T. Christian Miller, Megan Rose and Robert Faturechi centered on three deadly accidents in the Navy and Marines in 2017 and 2018. They exposed America’s vaunted 7th Fleet as being in crisis with broken ships and planes, poor training for and multiple warnings ignored by its commanders. The costs: 17 dead sailors in crashes involving Navy warships, and six Marines killed in a training accident.

The back-to-back accidents in 2017 and 2018 gained initial attention from Congress and the national media, but they had been told an incomplete, misleading and dangerous story of half-truths and cover-ups. ProPublica’s series provided the first full accounting of culpability, tracing responsibility to the highest uniformed and civilian ranks of the Navy. The reporting team spent 18 months on the investigation, obtaining more than 13,000 pages of confidential Navy records and interviewing hundreds of officials up and down the chain-of-command.

The first article in the series, “Fight the Ship,” reconstructed a 2017 crash involving the USS Fitzgerald, one of the deadliest accidents in the history of the Navy. The story showed that the accident was entirely preventable, and that the Navy’s senior leadership had endangered the warship by sending a shorthanded and undertrained crew to sea with outdated and poorly maintained equipment. To show readers what happened, ProPublica hired designer Xaquín G.V. Working with investigations producer Lucas Waldron, Xaquín used geodata on the ships’ locations, mapped the path of each vessel and created a graphic that simulated the crash, down to the moment the Fitzgerald was sent spinning out of control, rotating 360 degrees. The team also collected radar images, ship blueprints, hand-drawn images made by surviving sailors and video taken inside the ship, which allowed them to portray the disaster from the perspective of the sailors onboard.

A second story, “Years of Warnings, Then Death and Disaster,” detailed how the fatal crash of the USS Fitzgerald, and of the USS McCain weeks later, were the result of a congressional gutting of the Navy and the Navy’s prioritization of building new ships. Top Navy officials gave urgent, repeated warnings to Navy Secretary Ray Mabus about the deadly risks facing its fleet, including being short of sailors, sailors poorly trained and worked to exhaustion, warships physically coming apart, and ships routinely failing tests to see if they were prepared to handle warfighting duties. They were ignored, told to be quiet or even ordered to resign.

Another story captured the Marine Corps multiple failures that were responsible for the deaths of six men in a nighttime training exercise 15,000 feet above the Pacific — an accident that senior leaders had been warned was possible, even likely. ProPublica created an animated short documentary, using a combination of an on-camera interview, 3D animation, 2D illustration and atmospheric footage to bring the excruciating hours of a needless tragedy to light. Through extensive interviews with eyewitnesses, the team reconstructed the moments leading up to the crash, the crash itself and the botched search and rescue effort.

The series also illuminated how the Navy’s reckless management of the 7th Fleet was measured not only in fatalities, but also in the hurt and shame of the rank-and-file sailors whom the Navy blamed and prosecuted for the accidents. The Navy’s prosecution of Navy Cmdr. Bryce Benson for what were clearly systemic shortcomings, traceable all the way to the Pentagon, left many of its own furious and demoralized.

Weeks after the first story’s publication, the House Armed Services Committee convened a panel to challenge senior Navy leaders over their claims that they had been fully truthful about its failings and its efforts at reform. The reporting forced the Navy to admit to Congress that its claims about its rate of progress on reform were misleading. In light of ProPublica’s reporting on the improper role that the Navy’s top commander played in the prosecution of Benson, one of captains on the USS Fitzgerald, the Navy dropped all criminal charges. U.S. and NATO Navy commands throughout the world have ordered sailors and officers to read the ProPublica accounts as part of training and education.

Joseph Sexton, Tracy Weber, Agnes Chang, Katie Campbell, Joe Singer, Kengo Tsutsumi, Ruth Baron, David Sleight, Sisi Wei, Claire Perlman, Joshua Hunt and Nate Schweber also contributed to this series.

“The Navy actively blocked reporting at every step, with communications officers attempting to dissuade officials from conducting interviews with ProPublica and leaking positive stories to competing media outlets in an attempt to front-run our stories,” ProPublica Managing Editor Robin Fields said. “The military even threatened that we could be criminally prosecuted for publishing the material we obtained. This tour de force of investigative journalism is a testament to the unflinching tenacity of the reporters and the innovation of ProPublica’s data, graphics, research and design teams. Their essential work laid bare the avoidance of responsibility by the military’s most senior leaders.”




public service

CANCELED – A conversation with Fiona Hill on public service

Out of an abundance of caution regarding the spread of COVID-19, this event has been canceled. We apologize for any inconvenience. In the face of domestic political polarization and heightened foreign policy challenges — from geopolitical competition to ongoing non-state threats such as hybrid warfare and public health emergencies — public service by nonpartisan professionals has…

       




public service

Reforming the Federal Hiring Process and Promoting Public Service to America’s Youth

In the coming years, the federal government will need to hire more than 200,000 highly skilled workers for a range of critical jobs. In order to fill this hiring gap, young people, who have the right skills and background must be drawn into public service. The government is attracting many outstanding candidates, but the recruitment…

       




public service

Webinar: Inspired to serve – The future of public service

Americans in military, national, and public service perform a critical role in our everyday lives — defending the homeland, ensuring public safety, responding to disasters, and much more. Today, as our nation battles the coronavirus pandemic, public servants, service members, volunteers, and national service members are the unsung heroes of this crisis, working tirelessly to…

       




public service

U.S. Department of the Treasury, U.S. Department of Housing & Urban Development, and the Ad Council Launch New Public Service Ads to Reach Struggling Homeowners - Get mortgage help. This is why. MakingHomeAffordable.gov :60

Get mortgage help. This is why. MakingHomeAffordable.gov :60




public service

EPILEPSY FOUNDATION LAUNCHES “TALK ABOUT IT!” PUBLIC SERVICE ANNOUNCEMENT FEATURING ACTOR GREG GRUNBERG, ENCOURAGING AN OPEN DIALOGUE ABOUT EPILEPSY - Talk About It! PSA with Greg Grunberg

Talk About It! PSA with Greg Grunberg




public service

National Sports Commentator, Dr. Jerry Punch, Together with Men's Health Network and Endo Pharmaceuticals, Encourages Men with Peyronie's Disease to Ask About the Curve - Ask About the Curve Public Service Announcement

Ask About the Curve Public Service Announcement




public service

Hospice Support Fund Launches Public Service Announcement to Promote End of Life Care at Home - The Journey Home :60 TV PSA

The Journey Home :60 TV PSA




public service

EPILEPSY FOUNDATION LAUNCHES “TALK ABOUT IT!” PUBLIC SERVICE ANNOUNCEMENT FEATURING ACTOR GREG GRUNBERG, ENCOURAGING AN OPEN DIALOGUE ABOUT EPILEPSY - Talk About It! PSA with Greg Grunberg

Talk About It! PSA with Greg Grunberg




public service

National Sports Commentator, Dr. Jerry Punch, Together with Men's Health Network and Endo Pharmaceuticals, Encourages Men with Peyronie's Disease to Ask About the Curve - Ask About the Curve Public Service Announcement

Ask About the Curve Public Service Announcement




public service

Hospice Support Fund Launches Public Service Announcement to Promote End of Life Care at Home - The Journey Home :60 TV PSA

The Journey Home :60 TV PSA





public service

Tax for development: why better public services matter

Tax for development: why better public services matter




public service

Efficient, Equitable and Enforceable: three "Es" for reforming India's tax system and better finance public services

Promoting inclusive growth in India requires improving social and physical infrastructure.




public service

Blog: Government at a Glance - Well-being and quality of public service provision

This blog, by Wikichild co-ordinator Melinda George, takes a look at the well-being aspects and the quality of public service provision in the OECD's "Government at a Glance 2013" report. The post is part of Wikiprogress' December spotlight on governance.




public service

Rebooting Public Service Delivery - How can Open Government Data help drive innovation?

Study outlining how OECD countries are dealing with the challenges of Open Government Data with a special chapter on the policy context of OGD in the United Arab Emirates.




public service

OECD Assessment of Ireland’s second Public Service Reform Plan (2014 - 2016)

The OECD was invited to assess key elements of the Second Irish Public Service Reform Plan (PSRP 2014-2016), with a view to informing future public service reform efforts in Ireland.




public service

What ails our Public Services? -- I


An assessment of factors from the book Holding the State to Account by Samuel Paul of the Public Affairs Center, Bangalore.




public service

Corruption and public services


Third in the series of articles adapted from the book Holding the State to Account by Samuel Paul of the Public Affairs Center, Bangalore, the author looks at the Corruption factor.




public service

Public services in a weak civil society


Fourth in a series of articles adapted from the book Holding the State to Account by Samuel Paul of the Public Affairs Center, Bangalore, the author looks at the weaknesses in civil society as a factor for our ailing public services.




public service

What ails our Public Services? -- II


Is incompetence and lack of motivated the cause for the malaise? Second in the series of articles adapted from the book Holding the State to Account by Samuel Paul of the Public Affairs Center, Bangalore.




public service

Public Services : The final assessment


Concluding article of the series on "What ails our public services?" adapted from the book Holding the State to Account by Samuel Paul of the Public Affairs Center, Bangalore.




public service

Productivity of our public services


Fifth in a series of articles adapted from the book Holding the State to Account by Samuel Paul of the Public Affairs Center, Bangalore, the author looks at the low priority given to productivity as a factor for our ailing public services.




public service

Public services, private anguish


The poor never follow the rules of good health, we often hear. But the rules, in fact, are no guarantee of safe health in a system that is poorly regulated and unaccountable to its users.




public service

Alaska newspaper wins public service Pulitzer; Reuters wins for photography

The Anchorage Daily News and ProPublica won the Pulitzer Prize for public service journalism on Monday for revealing one-third of Alaska's villages had no police protection, while the photography staff of Reuters won the breaking news photography award for documenting last year's violent protests in Hong Kong.




public service

The Palgrave handbook of global perspectives on emotional labor in public service / Mary E. Guy, Sharon H. Mastracci, Seung-Bum Yang, editors

Online Resource