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Architects suggest innovative alternatives to reduce resource consumption and minimise waste, while elevating the overall guest experience

The report includes a list of the nation’s wealthiest real estate investors. The figures for wealth and value represent a snapshot of May 31, 2024. “We are extremely proud and honored to reaffirm our long-standing partnership with Hurun India for … Continue reading →

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A man in his 30s is being questioned after a man in his 60s was found dead in a County Laois hotel.

A Guernsey hotel manager says introducing a GST would mean higher prices for customers.

Liverpool City Council is expected to announce next year whether it will approve the hotel's plans.

The planning inspector said the proposal would "overwhelm" the manor house the hotel is based in.

The Royal Victoria Hotel, which closed in 2015, is due to undergo emergency repairs.

Anyone who may have seen suspicious activity near the Blackpool hotel is urged to contact police.

Chris Curtis, the Labour MP for Milton Keynes North, says it is "is neither safe nor appropriate".

A new Which? survey of the best and worst international hotel brands shows well-known brands languishing near the bottom of the table, as three Spanish-owned chains take joint top spot. […]

The post Spanish brands triumph in Which? rankings of international hotels appeared first on ShinyShiny.

This paper explores innovative ideas and strategies for promoting environmental sustainability within the hotel industry, with the goal of streamlining these concepts for practical application in the industry and facilitating future academic research. The research methodology encompassed extensive online desk research, yielding a collection of 87 articles that were subject to thorough analysis. Additionally, personal consultations were conducted with industry experts to align their insights with the identified innovative ideas. To facilitate comprehension, appropriate terminology was assigned to these concepts. Subsequently, a post-discussion phase was conducted, engaging in one-on-one sessions with five industry experts to distil these insights into four distinct directions. This paper holds potential value for both industry stakeholders and academics, serving as a structured compendium of ideas and innovations crucial for advancing sustainability in the hotel sector. Moreover, it provides a solid foundation for further academic research.

Aim/Purpose: This study aims to create customer segmentation who use Online Travel Agent (OTA) mobile applications in Indonesia throughout their hotel booking journey. Background: In the context of mobile hotel booking applications, research analyzing the customer experience at each customer journey stage is scarce. However, literature increasingly acknowledges the significance of this stage in comprehending customer behavior and revenue streams. Methodology: This study employs a mixed-method and exploratory approach by doing in-depth interviews with 20 participants and questionnaires from 207 participants. Interview data are analyzed using thematic analysis, while the questionnaires are analyzed using descriptive statistics. Contribution: This study enriches knowledge in understanding customer behavior that considers the usage of mobile apps as a segmentation criterion in the hotel booking journey. Findings: We developed four user personas (no sweat player, spotless seeker, social squad, and bargain hunter) that show customer segmentation based on the purpose, motivation, and actions in each journey stage (inspiration, consideration, reservation, and experience). Recommendations for Practitioners: The resulting customer segmentation enables hospitality firms to improve their current services by adapting to the needs of various segments and avoiding unanticipated customer pain points, such as incomplete information, price changes, no social proof, and limited payment options. Recommendation for Researchers: The quality and robustness of the customer segment produced in this study can be further tested based on the criteria of homogeneity, size, potential benefits, segment stability, segment accessibility, segment compatibility, and segment actionability. Impact on Society: This study has enriched the existing literature by establishing a correlation between user characteristics and how they use smartphones for tourism planning, focusing on hotel booking in mobile applications. Future Research: For future research, each customer segment’s demographic and behavioral factors can be explored further.

TomTom to Provide Geocoding for Hotel Search Platform trivago

Do you travel for work – even if it’s just once a year for a safety conference? “As with other aspects of safety, being prepared and aware of potential risks are the key to a safe trip in your home country or elsewhere in the world,” the Canadian Center for Occupational Health and Safety says.

Richmond, British Columbia – New videos from WorkSafeBC show best work practices for hotel housekeeping workers to prevent injuries while cleaning bathrooms, dusting, making beds and more.

As hotels compete to offer more luxurious settings for their guests, “housekeepers often are having to work even harder and more quickly,” one expert says. While one state considers a safety and health standard for hotel housekeeping workers, advocates are calling for stronger protections and better ergonomics training.

Seattle – Seattle voters on Nov. 8 approved a measure intended to make working conditions safer for the roughly 7,500 workers in the city’s hotel industry, including housekeepers, room service servers and other employees.

Oakland, CA — Hospitality workers are praising the California Occupational Safety and Health Standards Board for unanimously approving a standard designed to protect housekeepers from workplace hazards.

Oakland, CA — California’s Office of Administrative Law on March 9 approved a workplace health and safety standard for the state’s hospitality workers, completing a multiyear push by hospitality workers union UNITE HERE.

Washington — The American Hotel and Lodging Association and five major corporations have announced their commitment to improve employee safety in the industry, including measures designed to prevent and respond to sexual harassment and assault.

Trenton, NJ — Calling it the first state law of its kind, New Jersey Gov. Phil Murphy (D) on June 11 signed a bill intended to help protect hotel housekeeping and room service workers against assault and harassment.

Springfield, IL — Beginning July 1, hotels and casinos in Illinois will be required to have anti-sexual harassment policies that include, for certain workers, access to a safety button or notification device that alerts security staff.

Washington — A total of 73 U.S. hotel companies have committed to the “5-Star Promise” – a pledge to improve employee safety in the industry, including measures designed to prevent and respond to sexual harassment and assault – since its launch in September 2018, the American Hotel and Lodging Association has announced.

Washington — The American Hotel and Lodging Association has developed what it calls “enhanced” cleaning guidelines and workplace protocols “to meet the new health and safety challenges and expectations presented by COVID-19.”

Washington — Hotel workers can avoid on-the-job injury and illness by keeping their feet on the floor, ensuring fresh air is circulating and not mixing cleaning products.

Palma, Spain — Hotel beds with lifting systems can help reduce injuries among housekeepers by at least half, results of a recent study by a safety agency in Spain’s Balearic Islands suggest.

New York — Hotel operators in New York City now must provide panic buttons to their workers, under a new law signed by Mayor Eric Adams (D) on Nov. 4.

Tumwater, WA — The Washington State Department of Labor & Industries has published guidance on a new state law intended to protect workers in the hospitality industry from sexual harassment and assault.

Hey all! I’m gearing up for an upcoming trip and could really use some recommendations on the top apps or websites for finding quality hotels at budget-friendly prices. If you’ve had a good experience with any booking platforms in terms of cost,...

[size=13px]Dunraven Arms Hotel Adare, Ireland €20. Only available on 19-20 November 2024. [/size] Image:

Quite interesting lawsuit which can have far-reaching consequences, I hope. "At the heart of the lawsuit, Gibson et al. v. Cendyn Group, is the claim that several prominent hotels collaborated with Cendyn, a revenue management software provider,...

I was born a light sleeper, so unfortunately, everything wakes me up. I lived in Manhattan for years so I know quiet is tough to find, even on high floors. I was hoping for relative quiet: maybe rooms facing the a brick wall in the back or at least...

The post A Fleeting Utopia: The Rise and Fall of the “Women’s Hotel” in American Cities was curated by information for practice.

PPDS is participating at EquipHotel 2024 (3-7 November), with the latest innovations in its portfolio of hospitality display solutions, plus the launch of a brand new ‘all inclusive’ streaming partnership for Philips MediaSuite TVs.

Differentiating between most overnight accommodations can be simple, based on the building's location, layout, amenities and price, but several outliers blur the lines between these key differences.

ESET Research shares new findings about Telekopye, a scam toolkit used to defraud people on online marketplaces, and newly on accommodation booking platforms

The luxurious Wythe Hotel in Brooklyn, New York, was once a waterfront barrel and rope factory. This renovated structure now has 72 boutique guest rooms. As part of the update, it was important to retain the character of the original turn of the century building, which opened in 1901. In order to convert the cold, utilitarian factory space into comfortable rooms, a major mechanical update was required. By adding radiant floor heat, they were able to meet and exceed the comfort benchmark of a modern-day hotel while balancing for energy efficiency.

Unauthorized smoking is a major challenge for any hotel with the actual costs of smoking averaging four to five times the cleaning fee. 

Join us for a special IGLTA Accredited™ virtual event on 22 June to explore this road map for creating more inclusive accommodations for LGBTQ+ travelers

Discover the future of revenue optimization technology with Kalibri Labs' latest innovation, Summary View, designed to empower hoteliers with instant, comprehensive insights into their performance data.

Newly Opened Birch House will operate as a stand-alone property for the week of BoatShow

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Janu Hotel wanted to create an unforgettable ambiance and experience for guests in the lobby