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TONY HETHERINGTON: My 90-year-old father's £600 fine after tax error 

My dad will be 90 next month and has severe health issues. Revenue & Customs wrote saying he no longer needs to submit a tax return.




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TONY HETHERINGTON: A 12 per cent IOU return? We could both get rich... 

I am sending you an investment email I received from Rothco Wills and Estate Planning, offering a minimum of 12 per cent guaranteed return plus bonuses. Who are these people?




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ASK TONY: Scrapped New York trip to care for son but refused refund

My partner and I booked a short break in New York to celebrate my 50th birthday. At the beginning of August, my son was diagnosed with stage 4 Hodgkin lymphoma blood cancer.




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Why did Shelter back a squatter in my dad's house? TONY HETHERINGTON investigates

My father bought a house in Stockport, Greater Manchester, in 1971. Several years ago, a tenant tried to seize ownership by claiming squatter's rights.




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ASK TONY: We caught car theft on CCTV but insurer still wouldn't pay out

Our leased Range Rover Velar was stolen in October. The police never recovered it because the thieves ripped out its tracker, which was later found thrown in a ditch.




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TONY HETHERINGTON: I smell a rat in this tale of a criminal tenant

I rented out my late mother's house. I chose Howards Estate Agents to find a suitable tenant in full time employment, but it later became apparent they were not and defaulted on the rent.




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ASK TONY: We cancelled our Greek villa but insurer refused to pay the bill

My husband and I booked and paid for a villa for a week in Corfu, and invited our four daughters and families to join us at our expense. The villa cost £2,391. We paid £96 for insurance with Get Going.




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ASK TONY: Santander and PayPal refused to refund stolen £450

Someone has fraudulently opened an account with PayPal using my name. PayPal withdrew £450 from my Santander account. It refunded this, but took it back the following week.




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TONY HETHERINGTON: Since your last intervention, Revolut has taken £2,500 from my wife!

I had hoped that after your probe into Revolut, we could move on. But it has messaged my wife, saying that her account has been closed and funds returned 'to source'. Well, I was that source. Where's the cash?




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ASK TONY: Water torture of our £1,300 bowls club bill

I am the treasurer of a 300-year-old bowling club. In October, I received a water bill for £1,335.29 (£1,220.72 actual plus £114.57 estimated). Bills had previously been about £30 per quarter.




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TONY HETHERINGTON: It's your call... but I'd take offer to scrap £1,238 Vodafone debt

My son has experienced no end of problems since upgrading his contract. His phone has been cut off, debt collectors have demanded money, and now he's being threatened by bailiffs.




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ASK TONY: STILL waiting for £800 refund after Corsica crash in 2017

My son rented a vehicle in Corsica in July 2017 and was involved in a minor accident which was not his fault. Enterprise Corsica, the car hire firm, has not repaid his €950 excess.




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ASK TONY: Scammers stole £3k but Tesco said I was too late to complain

I was contacted regarding potential fraudulent activity on my Tesco Mastercard in early October 2019. In total, £3,700.20 of illicit transactions were refunded.




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TONY HETHERINGTON: We're watching you 

Two South London men awaiting trial on fraud charges have been ordered to hand over £8.6 million.




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TONY HETHERINGTON: £47k bill for new build with no planning permission

In January 2018, my son Michael paid a deposit on an off-plan new build apartment in Smithfield Square, Birmingham. Last year, we discovered that there was still no planning permission.




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ASK TONY: TalkTalk won't let me cancel my care home dad's phone bill

My father, 92, was admitted to a dementia care home last September. I have Lasting Power of Attorney. I rang TalkTalk to cancel his account but they refused because I wasn't the account holder.




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I owe £2,232 in tax but the new Chancellor isn't too bothered: TONY HETHERINGTON investigates 

I closed my company in March last year. Final corporation tax due stood at £2,232 and I have tried repeatedly to pay this, but now the company is closed, the Revenue just does not accept it.




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ASK TONY: TSB - The bank that said 'NO' to my frail 86-year-old mother

I took my mother to a TSB branch to open an account because she has been told she can no longer receive her state pension via the Post Office. We took several documents showing her address.




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TONY HETHERINGTON: ScottishPower's billing shambles may bankrupt us

P.S. writes: I am secretary of a not-for-profit charity. ScottishPower for some reason reduced the utility payments for our premises from £748 a month to just £1.




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ASK TONY: I was banking on my Isa to buy a house but Skipton closed it

I opened a Lifetime Isa (Lisa) with Skipton on June 27, 2017. I recently tried to pay into it, but discovered Skipton had closed it on September 16 last year.




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ASK TONY: Travel agent pocketed £225 of our China holiday refund

Last July, my wife, daughter and I used travel agent Carlton Leisure to book flights to Beijing with British Airways, returning via Hong Kong, with an internal flight between there and Chengdu.




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'Bulgarian "crypto firm" stole £5,680 from my account': TONY HETHERINGTON investigates

I was contacted by Xtraderfx and told that it would transfer my frozen credit balance of £680 to my NatWest credit card. I agreed and gave my card details.




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ASK TONY: I was scammed out of £170, so why isn't PayPal paying up?

I received two texts from PayPal in the early hours of August 6 about a suspicious transaction. It was for £170.94 to a company called Zalando SE. I replied at 10.21am to say it was unauthorised.




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TONY HETHERINGTON: A huge payments scam - and Nationwide and Visa should be ashamed

I fell for a sales pitch from Easytrade.biz, and now am unable to withdraw any money. I have filled in several withdrawal forms, but it never happenes.




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ASK TONY: We waited two weeks for Morrisons order, then RBS blocked it

My wife and I received a message from our bank saying there had been an 'unusual' request for payment on our account and it had declined to pay it. The payment was to Morrisons.




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ASK TONY: Husband's birthday Beatles treat fell victim to coronavirus

For my husband's 50th birthday I booked an apartment in Liverpool via Booking.com. He wanted to see all The Beatles memorabilia and we had tickets to see the tribute band.




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TONY HETHERINGTON: My uncle pays £492 a year to long dead funeral firm

'Going through my 91-year-old uncle's paperwork for him, I found he had signed up for Equitable Lifecare funeral plan in 2016, and has been paying £41 a month - £492 a year - since then.'




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ASK TONY: Metro bank froze my account and it has £30,000 stuck in it! 

Despite my repeated calls and a letter to Metro Bank's chief executive, it was almost a month before it wrote back asking for proof of address and details of my travel for the past 6 months.




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TONY HETHERINGTON: 'Please help...we just want to stop living in fear of Scottish Power'

My account with Scottish Power has been under review by the energy supplier for more than 18 months, as it insists we owe more than £7,000. The company claims we have not paid since 2013




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ASK TONY: Why was hard-up son charged £51 to delay car loan payments

My son has been laid off due to the coronavirus, so he contacted Suzuki Finance to arrange a one-month payment holiday. It agreed to this, but said it will charge him £51 for this month.




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HETHERINGTON: How can my house be using 'industrial' amounts of power?

I joined ScottishPower for my electricity in March 2017, paying £190 a month. In March last year, they asked for weekly readings and said I was not paying enough.




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£186 vanished after my Wayfair account was hacked: ASK TONY

The homewares website Wayfair emailed to inform me my account details, including had been changed. I tried to check my account but my password had been changed.




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TONY HETHERINGTON: Your debtor's 800 miles away in Shetland

I have received a letter from Lowell Portfolio, claiming an alleged debt of £599 which it says I owe to PayPal. But I rang PayPal and was told that in fact no money is owed on my account.




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ASK TONY:I got a £994 bill... years after I left my student digs 

In June 2014 I moved out of a student house I had been living in for two years while at university. The accounts were in my name. We always paid the full amount of our energy bill on time.




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BBC's Big Night In: Strictly's Oti Mabuse and Anton Du Beke lead the pros in epic dance-along

Stars including Oti Mabuse, Anton Du Beke, Amy Dowden and Graziano Di Prima appeared alongside thrilled fans who sent in their own videos dancing to the Dua Lipa Physical.




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BBC News apologises after mistaking Brighton Pavilion for a mosque during a report on Ramadan

The gaffe took place on BBC Wales during a live broadcast on Friday and was instantly spotted by eagle-eyed viewers.




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Taron Egerton left 'raging' after discarded cigarette causes a fire at his London apartment block  

The Rocketman star, 30,was reportedly left 'raging' after a discarded cigarette caused a fire at his luxury London apartment block, near the BBC Television Centre in White City on Friday.




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Kevin Clifton reveals Strictly Come Dancing bosses REFUSED to let him dress as Edward Scissorhands

The professional dancer, 37, revealed on his podcast that Strictly Come Dancing bosses refused to allow him to dress as Edward Scissorhands for the Halloween specials.




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SEBASTIAN SHAKESPEARE: BBC's Sir Humphrey Burton lays bare the secrets of biggest names in memoir

SEBASTIAN SHAKESPEARE: Sir Humphrey Burton is to spill the beans in a memoir, including anecdotes about acquaintances like Andrew Lloyd Webber and Leonard Bernstein.




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VE voices saved for eternity: Imperial War Museums create an astonishing four-minute 'soundscape'

An astonishing four-minute 'soundscape', compiled from the archives of the Imperial War Museums, will be available for us all to listen to on the VE Day Bank Holiday.




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Line Of Duty's Vicky McClure pays tribute to co-star Martin Compston on their JOINT birthday

They star together as DI Kate Fleming and DS Steve Arnott in Jed Mercurio's BBC police TV series Line Of Duty. 




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Katherine Jenkins joins Strictly's Anton Du Beke and Helen George for VE Day 75 celebration

BBC celebrated the 75th Anniversary of Victory In Europe Day (VE Day) with a star-studded celebration live from Buckingham Palace on Friday.




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Everton 'offer Real Madrid star James Rodriguez four-year deal with Carlo Ancelotti keen'

Real Madrid have made the forward available as Zinedine Zidane is not keen to keep hold of a player who has fallen out of favour and made just seven appearances in LaLiga this campaign.




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Wimbledon chiefs angered by former champion Angela Buxton after anti-Semitic claim

COURT CIRCULAR: Wimbledon are angered by former champion Angela Buxton's suggestion that they have not handed her a membership because she is Jewish. 




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Andy Murray continues comeback in Washington next week as he opts to play with brother Jamie

The former world number one has been restricted to doubles since returning to the game following his hip resurfacing operation, winning his first tournament back at Queen's in June.




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Andy Murray and brother Jamie mark doubles reunion with battling victory in Washington

The former world No 1 has so far been restricted to doubles action since returning following his hip operation in January, and played in the mixed event alongside Serena Williams at Wimbledon.




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Andy Murray crashes out of Winston-Salem Open with defeat by American Tennys Sandgren

Andy Murray continued his singles comeback with a straight-sets defeat by Tennys Sandgren at the Winston-Salem Open in North Carolina on Monday night.




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Charlton Athletic 3-0 Derby County: Bonne, Sarr and Gallagher seal impressive win

It was Charlton who looked like promotion contenders with a display of attacking verve which swept the visitors away.




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Wayne Rooney's arrival can't come soon enough for Derby after abject defeat by Charlton 

IVAN SPECK AT THE VALLEY: Judging by Saturday's abject surrender at The Valley, the Wayne Rooney era at Derby cannot come soon enough.




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CHRIS SUTTON: Sorry Wayne Rooney, Harry Kane is all set to be England's greatest-ever goalscorer

CHRIS SUTTON: At 26 years old, it is hard to see the Tottenham Hotspur striker not writing his name in history as England's top goalscorer by the end of his career.