3 Should I put my parent's address on a credit card application when I'm a student? By www.dailymail.co.uk Published On :: Fri, 06 Dec 2019 08:19:26 GMT I've lived at multiple addresses over the past few years, but consider my parents' home my 'permanent address', even though I'm at university for six months of the year now. What should I enter? Full Article
3 ALEX BRUMMER: Labour's recipe for fiscal mayhem shows they have not learned the lessons of the 1970s By www.dailymail.co.uk Published On :: Sun, 08 Dec 2019 23:24:33 GMT Labour promises, such as free broadband and a pensions bailout for women born in the Fifties would eviscerate public finances, destroy our credit rating and lead to a run on the pound. Full Article
3 ASK TONY: I paid upfront for line rental - yet Plusnet's pocketed more By www.dailymail.co.uk Published On :: Wed, 11 Dec 2019 09:18:10 GMT In August 2018, I paid line rental a year in advance to Plusnet. It left me to pay £12 per month. In September, it took £56 from my account, which it blamed on a software glitch. Full Article
3 I was charged for food I didn't order on Uber Eats By www.dailymail.co.uk Published On :: Fri, 13 Dec 2019 08:42:56 GMT My friend and I decided to order a takeaway from Uber Eats. We started selecting items but changed our minds so left the app. However, I have been charged and Uber refuse to refund me. Why? Full Article
3 TONY HETHERINGTON: Help! Revolut robots have £10,000 of my money! By www.dailymail.co.uk Published On :: Sat, 14 Dec 2019 22:01:12 GMT I have an account with Revolut which lets me operate in both euros and sterling. On October 4, Revolut 'temporarily disabled' my account for unspecified 'security reasons'. Full Article
3 RUTH SUNDERLAND: The North needs a Boris boost. Otherwise, his new voters won't forgive him By www.dailymail.co.uk Published On :: Mon, 16 Dec 2019 00:54:37 GMT A wave of people in the old Labour heartlands of the North have taken a huge psychological and emotional step by voting Tory for the first time in their lives. They have not done it lightly. Full Article
3 ASK TONY: Premium Bond palaver that left me £500 out of pocket By www.dailymail.co.uk Published On :: Wed, 18 Dec 2019 09:10:10 GMT On September 5, I tried to buy Premium Bonds for my new granddaughter. I went online, filled out the forms and paid by debit card. I was then asked to upload documents relating to the child's birth. Full Article
3 HETHERINGTON: £2,999 to recoup loss on timeshare? Dream on… By www.dailymail.co.uk Published On :: Sun, 22 Dec 2019 10:28:15 GMT I belonged to the Eze Group timeshare scheme before the owners were jailed. I have now been told Spanish courts have seized €1.3million (£1.1million) from Eze, to be repaid to members. Full Article
3 Why was my £900 Help to Buy Isa bonus rejected? By www.dailymail.co.uk Published On :: Mon, 23 Dec 2019 14:45:26 GMT In September my wife and I bought our first home together, neither of us having owned a property before. We both had a Help to Buy Isa with Barclays and each had the same value, £4,000. Full Article
3 TONY HETHERINGTON: My 90-year-old father's £600 fine after tax error By www.dailymail.co.uk Published On :: Sun, 05 Jan 2020 10:49:23 GMT My dad will be 90 next month and has severe health issues. Revenue & Customs wrote saying he no longer needs to submit a tax return. Full Article
3 HAMISH McCRAE: Look out for 2020's five big trends By www.dailymail.co.uk Published On :: Mon, 06 Jan 2020 08:42:48 GMT So what's in store for 2020? It always takes a while for seismic political shifts to feed through into our daily lives, and so it is with the scale of the Tory victory last month. Full Article
3 Sainsbury's turns away a guide dog: Your Equality Act rights By www.dailymail.co.uk Published On :: Wed, 08 Jan 2020 11:20:03 GMT Sainsbury's customer, Rachael Stevens, and her guide dog Pippa, were not allowed into the store, despite clear markings on the dog's livery. Full Article
3 My flat is a fire risk so I can't staircase my shared ownership mortgage By www.dailymail.co.uk Published On :: Fri, 10 Jan 2020 09:22:04 GMT I am a shared ownership resident in a London block of flats who recently tried to staircase my mortgage. However, the lender was worried my balcony might be flammable. Now I can't remortgage. Full Article
3 Why did Shelter back a squatter in my dad's house? TONY HETHERINGTON investigates By www.dailymail.co.uk Published On :: Sun, 12 Jan 2020 14:30:42 GMT My father bought a house in Stockport, Greater Manchester, in 1971. Several years ago, a tenant tried to seize ownership by claiming squatter's rights. Full Article
3 I want to remove my smart meter but have been told I will be charged £150. Why is this? By www.dailymail.co.uk Published On :: Tue, 14 Jan 2020 08:55:33 GMT I moved into a property in October and found it had a first generation smart meter installed. When I asked about having it removed, I was told it would cost £150. Can I not have it removed for free? Full Article
3 ASK TONY: We caught car theft on CCTV but insurer still wouldn't pay out By www.dailymail.co.uk Published On :: Wed, 15 Jan 2020 09:13:16 GMT Our leased Range Rover Velar was stolen in October. The police never recovered it because the thieves ripped out its tracker, which was later found thrown in a ditch. Full Article
3 RUTH SUTHERLAND: Klarna's tempting trap By www.dailymail.co.uk Published On :: Mon, 27 Jan 2020 08:50:05 GMT If you are older than about 30, you have probably never heard of Klarna. But for millennials, it is one of those firms, such as Google and Hoover, that is so widely used it has become a verb. Full Article
3 ASK TONY: Santander and PayPal refused to refund stolen £450 By www.dailymail.co.uk Published On :: Wed, 29 Jan 2020 09:15:45 GMT Someone has fraudulently opened an account with PayPal using my name. PayPal withdrew £450 from my Santander account. It refunded this, but took it back the following week. Full Article
3 Do you need a transit visa for a connecting flight if you don't leave airport? By www.dailymail.co.uk Published On :: Fri, 31 Jan 2020 07:19:25 GMT One couple turned up at Heathrow Airport for their flight to Pittsburgh, Pennsylvania via Toronto - but were refused boarding for not having a transit visa for Canada. Full Article
3 TONY HETHERINGTON: Since your last intervention, Revolut has taken £2,500 from my wife! By www.dailymail.co.uk Published On :: Sun, 02 Feb 2020 13:29:38 GMT I had hoped that after your probe into Revolut, we could move on. But it has messaged my wife, saying that her account has been closed and funds returned 'to source'. Well, I was that source. Where's the cash? Full Article
3 Love Holidays told me I had to pay an extra £1,000 for my hotel By www.dailymail.co.uk Published On :: Mon, 03 Feb 2020 12:29:45 GMT I booked a hotel only reservation through Love Holidays two weeks ago and agreed a price of £1,080 but they have now said it is actually £2,080 and I have to pay. What can I do? Full Article
3 ASK TONY: Water torture of our £1,300 bowls club bill By www.dailymail.co.uk Published On :: Wed, 05 Feb 2020 10:41:37 GMT I am the treasurer of a 300-year-old bowling club. In October, I received a water bill for £1,335.29 (£1,220.72 actual plus £114.57 estimated). Bills had previously been about £30 per quarter. Full Article
3 TONY HETHERINGTON: It's your call... but I'd take offer to scrap £1,238 Vodafone debt By www.dailymail.co.uk Published On :: Mon, 10 Feb 2020 09:13:13 GMT My son has experienced no end of problems since upgrading his contract. His phone has been cut off, debt collectors have demanded money, and now he's being threatened by bailiffs. Full Article
3 ASK TONY: STILL waiting for £800 refund after Corsica crash in 2017 By www.dailymail.co.uk Published On :: Wed, 12 Feb 2020 09:42:44 GMT My son rented a vehicle in Corsica in July 2017 and was involved in a minor accident which was not his fault. Enterprise Corsica, the car hire firm, has not repaid his €950 excess. Full Article
3 ASK TONY: Scammers stole £3k but Tesco said I was too late to complain By www.dailymail.co.uk Published On :: Wed, 19 Feb 2020 15:21:01 GMT I was contacted regarding potential fraudulent activity on my Tesco Mastercard in early October 2019. In total, £3,700.20 of illicit transactions were refunded. Full Article
3 My fridge-freezer broke over 5 months ago and my insurer still hasn't paid out. What can I do? By www.dailymail.co.uk Published On :: Fri, 21 Feb 2020 09:02:14 GMT I made a claim with Legal and General five months ago after my fridge-freezer broke but it still hasn't paid out for the problem or made any repairs. What can I do to get this sorted? Full Article
3 TONY HETHERINGTON: We're watching you By www.dailymail.co.uk Published On :: Sat, 22 Feb 2020 23:46:01 GMT Two South London men awaiting trial on fraud charges have been ordered to hand over £8.6 million. Full Article
3 TONY HETHERINGTON: £47k bill for new build with no planning permission By www.dailymail.co.uk Published On :: Mon, 24 Feb 2020 10:42:13 GMT In January 2018, my son Michael paid a deposit on an off-plan new build apartment in Smithfield Square, Birmingham. Last year, we discovered that there was still no planning permission. Full Article
3 ASK TONY: TalkTalk won't let me cancel my care home dad's phone bill By www.dailymail.co.uk Published On :: Wed, 26 Feb 2020 09:27:07 GMT My father, 92, was admitted to a dementia care home last September. I have Lasting Power of Attorney. I rang TalkTalk to cancel his account but they refused because I wasn't the account holder. Full Article
3 I owe £2,232 in tax but the new Chancellor isn't too bothered: TONY HETHERINGTON investigates By www.dailymail.co.uk Published On :: Sun, 01 Mar 2020 12:09:25 GMT I closed my company in March last year. Final corporation tax due stood at £2,232 and I have tried repeatedly to pay this, but now the company is closed, the Revenue just does not accept it. Full Article
3 ASK TONY: TSB - The bank that said 'NO' to my frail 86-year-old mother By www.dailymail.co.uk Published On :: Wed, 04 Mar 2020 11:12:21 GMT I took my mother to a TSB branch to open an account because she has been told she can no longer receive her state pension via the Post Office. We took several documents showing her address. Full Article
3 I received shock £1.7k bill for a day's mobile phone use abroad By www.dailymail.co.uk Published On :: Wed, 04 Mar 2020 17:23:24 GMT I checked my bill from O2 and found a charge for £1,710 which was taken for 285MB worth of data usage while in Saudi Arabia. But it won't tell me what it was used on. Full Article
3 I've accidentally sent money to the wrong bank account, can I get it back? By www.dailymail.co.uk Published On :: Sat, 07 Mar 2020 09:18:51 GMT I transferred some money to someone who was doing some work in my garden and unknowingly and rather stupidly managed to get the account number wrong. Full Article
3 TONY HETHERINGTON: ScottishPower's billing shambles may bankrupt us By www.dailymail.co.uk Published On :: Sun, 08 Mar 2020 15:11:11 GMT P.S. writes: I am secretary of a not-for-profit charity. ScottishPower for some reason reduced the utility payments for our premises from £748 a month to just £1. Full Article
3 My boss can't use a Jack Wills gift voucher I bought him, even though it is in date. Why is this? By www.dailymail.co.uk Published On :: Tue, 10 Mar 2020 13:39:59 GMT I purchased a Jack Wills gift card as a present for my boss. However, when he went to use it in January this year he was told that there was no value on the card. Why is this? Full Article
3 We are worth just over £1m, will our family face inheritance tax? By www.dailymail.co.uk Published On :: Thu, 12 Mar 2020 12:39:34 GMT Our house is worth £600,000 but our £500,000 investments include £100,000 we were told would be free of IHT. How would things be worked out? Full Article
3 We paid £2k for wedding photos from Celebrity Cruises: where are they? By www.dailymail.co.uk Published On :: Fri, 13 Mar 2020 08:29:14 GMT Me and my now wife got married on a Celebrity Cruise in December of last year. We paid £1.7k for photos to be delivered but three months on, we still haven't received them. What can we do? Full Article
3 It's worth digging...your PPI claim comes to £2,579 By www.dailymail.co.uk Published On :: Mon, 16 Mar 2020 10:14:01 GMT Ms B.M. writes: I had a Barclaycard, and I believe there was PPI automatically included, so I asked a claims company to look into this for me. Full Article
3 ASK TONY: Travel agent pocketed £225 of our China holiday refund By www.dailymail.co.uk Published On :: Wed, 18 Mar 2020 10:22:32 GMT Last July, my wife, daughter and I used travel agent Carlton Leisure to book flights to Beijing with British Airways, returning via Hong Kong, with an internal flight between there and Chengdu. Full Article
3 'Bulgarian "crypto firm" stole £5,680 from my account': TONY HETHERINGTON investigates By www.dailymail.co.uk Published On :: Sun, 22 Mar 2020 10:28:27 GMT I was contacted by Xtraderfx and told that it would transfer my frozen credit balance of £680 to my NatWest credit card. I agreed and gave my card details. Full Article
3 Tui wanted me to pay £100 to postpone my holiday to Italy? By www.dailymail.co.uk Published On :: Mon, 23 Mar 2020 09:38:05 GMT I am trying to defer my holiday with Tui to Italy until next year when the coronavirus outbreak will hopefully be over - but Tui have said if I do that, I will have to pay a £100 fee. Full Article
3 ASK TONY: I was scammed out of £170, so why isn't PayPal paying up? By www.dailymail.co.uk Published On :: Wed, 25 Mar 2020 09:29:37 GMT I received two texts from PayPal in the early hours of August 6 about a suspicious transaction. It was for £170.94 to a company called Zalando SE. I replied at 10.21am to say it was unauthorised. Full Article
3 ASK TONY: Husband's birthday Beatles treat fell victim to coronavirus By www.dailymail.co.uk Published On :: Wed, 08 Apr 2020 08:25:20 GMT For my husband's 50th birthday I booked an apartment in Liverpool via Booking.com. He wanted to see all The Beatles memorabilia and we had tickets to see the tribute band. Full Article
3 I need to cancel my TV licence but the website says I can't do that. Can I cancel my Direct Debit? By www.dailymail.co.uk Published On :: Fri, 10 Apr 2020 08:03:45 GMT I need to get a TV licence refund but online it says that it isn't possible to request a refund at the moment due to coronavirus. Can I just cancel my direct debit with the bank instead? Full Article
3 TONY HETHERINGTON: My uncle pays £492 a year to long dead funeral firm By www.dailymail.co.uk Published On :: Sun, 12 Apr 2020 08:04:33 GMT 'Going through my 91-year-old uncle's paperwork for him, I found he had signed up for Equitable Lifecare funeral plan in 2016, and has been paying £41 a month - £492 a year - since then.' Full Article
3 ASK TONY: Metro bank froze my account and it has £30,000 stuck in it! By www.dailymail.co.uk Published On :: Wed, 15 Apr 2020 08:02:30 GMT Despite my repeated calls and a letter to Metro Bank's chief executive, it was almost a month before it wrote back asking for proof of address and details of my travel for the past 6 months. Full Article
3 What can I do to cool down my one bed flat now the weather is getting hotter and I'm stuck inside? By www.dailymail.co.uk Published On :: Thu, 16 Apr 2020 06:38:27 GMT I live in a small, one bed, second story flat. As the weather is getting hotter, so is my flat. What are the best methods, aside from opening windows, to cooling it down? Full Article
3 TONY HETHERINGTON: 'Please help...we just want to stop living in fear of Scottish Power' By www.dailymail.co.uk Published On :: Sun, 19 Apr 2020 10:34:16 GMT My account with Scottish Power has been under review by the energy supplier for more than 18 months, as it insists we owe more than £7,000. The company claims we have not paid since 2013 Full Article
3 ASK TONY: Why was hard-up son charged £51 to delay car loan payments By www.dailymail.co.uk Published On :: Wed, 22 Apr 2020 08:12:18 GMT My son has been laid off due to the coronavirus, so he contacted Suzuki Finance to arrange a one-month payment holiday. It agreed to this, but said it will charge him £51 for this month. Full Article
3 'I don't want to fall victim to gender pension gap': Money Diaries speaks to a 33-year-old on £36k By www.dailymail.co.uk Published On :: Fri, 24 Apr 2020 09:10:26 GMT In our latest Money Diaries, we speak to a 33 year-old woman from the South West, who is a teacher with significant savings - but still wants to be more financially prepared for the future. Full Article