Danny Sullivan, independent consultant, gave a talk entitled "Getting Your Web Site Listed".

, University of Cambridge, gave a talk entitled "Indexing Your Web Server(s)".

James Currall, University of Glasgow, gave a talk entitled "Experiences with XML: Beyond The Hype".

Michael Wilson, CLRC Rutherford Appleton Laboratory, gave a talk entitled "SMIL: Multimedia on the Web".

John Slater, University of Kent at Canterbury, gave a talk entitled "Who will rid me of this troublesome beast".

Lawrie Phipps is an environmental science graduate turned learning technologist. He worked on the development of Web-based resources, computer simulations and 'virtual' fieldwork for several years before running the JISC-funded TechDis Service, which looks at all aspects of Technology and Disabilities in the further and higher education sectors. Lawrie maintains a research interest in virtual lab and fieldwork in the sciences. The title of Lawrie's talk is "Legislation, Disabilities and Educational Web Sites".

Iain Middleton is based in the Learning Technology Unit at the University of Aberdeen where he is currently working on a 3-year JISC-funded project to develop Web teaching and learning packages around the Museums and Special Collections, having previously been Web Editor at The Robert Gordon University where he played a leading role in the comprehensive redevelopment of the institution's Web presence. He holds a degree in Human Computer Interaction from Heriot-Watt University and a Masters in Information Analysis (Distinction) from The Robert Gordon University where he also spent 5 years in research at the School of Information and Media, specialising in help desks, online user support systems and communication on the World Wide Web. He is a member of the Chartered Institute of Library and Information Professionals (CILIP) and maintains his research interest in the co-ordination of Web sites and help desks in user support, and the role of the Web in Higher Education. Iain gave a joint presentation with Mike McConnell on "Centralised Control Or Departmental Freedom?".

Mike McConnell is the Web Team Manager of the University of Aberdeen's Web Design Unit and currently manages a team of 5 staff who are responsible for the University's central Web presence, and the maintenance of certain departments and sections across the institution. Mike has formerly worked at the Robert Gordon University as an Educational Development Officer, and as a researcher in Information Science. Prior to that he worked at the sharp end of IT user support in the oil services industry. Mike has published on technology issues in education, Web usability and produced a number of educational Web applications. Mike has an MA in English Literature and the History of Art, a Pg Dip in Information Analysis, an MSc in Information Science, a PgCert in Tertiary Level Teaching and is a member of CILIP. Mike gave a joint presentation with Iain Middleton on "Centralised Control Or Departmental Freedom?".

Paul Browning is Information Strategy Co-ordinator at the University of Bristol (but was an earth scientist who ran a departmental network in a former life). He is a member of the institutional Web Team and is fed up using a bucket and spade to build and maintain the University Web; he has been on the lookout for a JCB and thinks he might have found one in the form of Zope. Paul is co-author of the JISC TechWatch Report on Content Management Systems. Most likely to say: "Can I have the keys to your information silo?" Least likely to say: "I think yet another portal is a smart idea." Paul has been invited to give a talk on Portals and CMS - Why You Need Them Both following the cancellation on the talk on The My.Sunderland Portal: A Case Study. Paul is also taking part in a panel session on Avoiding Portal Wars.

William G Nisen became Chief Executive of the E-Institute in 2001. Prior to assuming his duties at the E-Institute he co-founded South Fork International (an international management consultancy), and before that, he was President of McGraw-Hill Home Interactive, where he successfully launched the company's consumer retail business. Mr Nisen has a long association with Scotland. From 1987 through 1993 Mr Nisen was President and CEO of OWL International, a joint U.S./Scottish company, where he directed a turn-around of the company, managed its growth with sales exceeding $10MM, sold it and successfully transitioned all operations to Matsushita Electronics Industrial. Mr Nisen also has held management positions at Lotus Development Corp. and Harvard University's Computer Graphics Laboratory. Nisen also serves on the board of directors for several technology companies. William gave the opening keynote plenary talk on day 2 on Knowledge Based Web Sites: A Preliminary Investigation.

Derek Law is the Librarian and Head of Information Resources Directorate at the University of Strathclyde, Professor in the Department of Computing and Head of the Centre for Digital Library Research, University of Strathclyde. He has worked in several British universities since 1970 and have published over 150 book chapters, articles and conference papers since then, some of them republished in seven other languages. Most of his work has been to do with the development of networked resources in higher education and with the creation of national information policy. Recently I have worked on the use of wireless technology in developing new methods of teaching and learning. Derek was awarded the Barnard prize for contributions to Medical Informatics in 1993, Fellowship of the Royal Society of Edinburgh in 1999 and was awarded an honorary degree by the Sorbonne in 2000. Derek gave the opening keynote plenary talk.

Jeremy Speller has been involved with the UCL Web presence since 1995 and is now Head of Web Services. He is currently working on the migration of UCL's central materials to a Zope/Silva-based CMS and is taking forward development of an enterprise portal. Jeremy is also involved with development of services to provide the student experience of the future and has particular interest in the use of handheld and mobile devices. Prior to becoming a full-time Web "operative", Jeremy's background was in planning and statistics at UCL and previously at the University of Birmingham. Way back when he ran the Overseas Research Students Awards Scheme at what was then CVCP. Jeremy and his colleague Ian Bartlett gave a plenary talk on "Publish and Be Damned: Re-purposing in the Real World". Jeremy can be contacted at j.speller AT ucl.ac.uk

Duncan Ireland has been in the Internet Officer role at the University of Strathclyde since late 2002. His time is largely taken up with rolling out the T4 Sitemanager CMS (see http://www.strath.ac.uk/terminalfour/). Before arriving in academia, Duncan could be found at Scottish Amicable (latterly Prudential) where he worked on a project to implement the MediaSurface CMS. Prior to that he worked for BAE Systems where he saw the introduction of standard desktops, internet access and an Intranet. His leisure time is largely spent learning how to duck(!) while training with Caledonian Muay Thai in Glasgow (see http://www.caledonianmuaythai.co.uk/) - he refutes any suggestion that this training was deliberately undertaken to bring more folk round to his way of thinking in meetings. Duncan took part a panel session on "Whose Web Is It Anyway?" with Andrew Cox and Brian Kelly. Duncan can be contacted at Duncan.Ireland AT strath.ac.uk

Tom Franklin runs Franklin Consulting which offers consultancy services in educational technology. His particular interests are in portals, educational technology standards and VLEs and MLEs. He is technical advisor to the Higher Education Academy's Connects portal, where his work has included the selection and definition of appropriate standards and developing appropriate techniques for developing the channels in Web sites and portals. Franklin gave a plenary talk on "There Is No Such Thing As A Silver Bullet: CMS And Portals Will Not Solve Your Problems!" and facilitated a workshop session on "Embedding Third Party Services in Web Sites and Portals - From Links to WSRP the Pros and Cons". Tom can be contacted at tom AT franklin-consulting.co.uk

John Dale is the head of development at e-lab, University of Warwick. He has overseen the introduction of several Web applications, including content management, collaboration software, authentication services and more. John gave a plenary talk on "University blogging: what happens when everyone can publish?". John can be contacted at j.dale AT warwick.ac.uk

Miles Banbery is the Web Editor at the University of Kent. Miles manages the University Web Team, a small group of people within Communications & Development at the University of Kent. Communications & Development's remit covers internal communications, corporate publications (largely student recruitment support), congregations (graduation ceremonies) and events, alumni relations, press and media relations and development and fund raising. Miles is a member of the Programme Committee and was chair of the final morning including the panel session on "Responding To The CMS Challenge". Contact details in hCard format Miles Banbery can be contacted at m.e.c.banbery AT kent.ac.uk

Professor Mark Clark became the Director of Information Systems at The Victoria University of Manchester in September 2001 and his role encompasses responsibilities for all University IS as well as providing hosting for the Research Council's National Supercomputing Service, CSAR, and the JISC's National Data Services incorporating MIMAS, as well as many other services. With the merger of the old Victoria University of Manchester and UMIST, Mark was appointed as Director of Information Systems, and has overseen the restructuring of computing support for the new institution, The University of Manchester, incorporated in October 2004. Previously Mark held the post of Director of Academic Information Systems at the University of Salford for six years (a converged service where he had responsibility for both Library and Computing). Prior to that he was Director of Computing at the University of Essex where he also held a Senior Lectureship in the Department of Electrical Systems Engineering, researching and teaching in the area of networks and computing systems. Mark holds a BSc and MSc in Electrical Engineering (Digital Systems and Telecommunications), and his PhD subject was speech coding using digital adaptive delta modulation. Mark was invited to join the UKERNA Board as HEFCE nominated Director; he also is the Chair of Internet Facilitators Ltd and of Net North West Ltd. Mark gave a plenary talk on "Challenges at The University of Manchester arising from Project UNITY".

Ian Bartlett has worked in the student recruitment field at UCL since 1992. Based in the Department of Educational Liaison, which covers all aspects of UK and international student recruitment from first point-of-contact up to the point of admission, Ian's role is to structure, develop and maintain the student recruitment section of the UCL Web site (see http://www.ucl.ac.uk/prospective-students/. By working closely with the student recruitment publications team at UCL (with whom he shares an office), he is able to use the ready-audited text of printed publications in order to ensure that the content of the Prospective Students site is accurate and regularly updated. However, with the growing volume of information now expected and needed by prospective students, he is keen to ensure efficient use of staff resources and is working with Jeremy Speller on a system of parallel publishing tied in with a CMS interface to speed production of printed and Web materials. Ian and his colleague Jeremy Speller gave a plenary talk on "Publish and Be Damned: Re-purposing in the Real World".

Scott Wilson works for CETIS. He was initially responsible for turning the CETIS site into THE portal for learning technology standards. Scott is an Assistant Director of CETIS, and has a special interest in standards for infrastructure and enterprise integration. Scott spoke in a panel session on Web 2.0. Scott can be contacted at s.wilson@bangor.ac.uk.

Michael Webb is Head of IT and Media Services at the University of Wales, Newport. He joined Newport in 2003, and has worked in Higher Education for 15 years. A substantial part of Michael's career has been focussed on making innovative use of Internet technologies to support and improve the student experience, both in a technical and strategic role. Michael gave a plenary talk on "Developing a Web 2.0 Strategy". Michael can be contacted at michael.webb@newport.ac.uk.

Andy Powell is Head of Development at the Eduserv Foundation, a Bath-based charity that supports the effective use of ICT in education. As a member of Bath University Computing Services he was the first 'webmaster' at the University of Bath, moving in 1996 to UKOLN where he was involved in a number of European and JISC funded 'digital library' projects. More recently, Andy has liaised closely with the JISC, advising them on the standards and protocols needed to support e-learning and e-research, notably through the development of the JISC Information Environment and the e-Framework for Education and Research. Andy gave a plenary talk on "Reflections on 10 years of the Institutional Web". Andy can be contacted at andy.powell@eduserv.org.uk.

Brian Kelly is UK Web Focus - a post funded by the JISC and MLA which provides advice and support to the UK Higher and Further Education communities and the museums, libraries and archives sector on Web issues. Brian is based at UKOLN. Brian's interests include Web standards, Web accessibility, quality assurance for Web services and innovative Web developments, including collaborative Web tools. Brian gave a plenary talk on "What Does Openness Mean to the Web Manager?" with Randy Metcalfe and facilitating a parallel session on "Web 2.0: Addressing Institutional Barriers" with Lawrie Phipps. Brian can be contacted at b.kelly@ukoln.ac.uk.

Paul Miller is a technology evangelist for Talis. Paul joined Talis in September 2005 from the CIE, where as Director he was instrumental in scoping policy and attracting new members such as the BBC, National Library of Scotland and English Heritage to this group of UK public sector organisations. Previously, Paul worked at UKOLN where he was active in a range of cross-domain standardisation and advocacy activities, and before that he was Collections Manager at the Archaeology Data Service. At Talis, Paul is exploring new models of collaboration and identifying further areas in which our technology or knowledge would be of value. Paul has a Doctorate in Archaeology from the University of York. Paul spoke in a panel session on Web 2.0. Paul can be contacted at Paul.Miller@talis.com.

Iain Middleton is a lecturer in E-Business and ICT at the Robert Gordon University. He played a co-ordinating role in RGU's 2005 site-wide Web redevelopment - the second time he has done so, having previously been Web Editor when the site moved to a CMS in 2000. In the intervening years he worked at the University of Aberdeen's Learning Technology Unit, developing educational Web sites and project managing the development of staff and student portals. He has also been a researcher and a help desk slave. Iain is a writer for Faulkner Information Services and has published on help desks and user support, Web strategies and educational technology. Iain participated in a debate on "CMS: Challenging the Consensus". Iain can be contacted via http://www.imiddleton.com/?page=contact.

Randy Metcalfe is the manager of OSS Watch, the Joint Information Systems Committee (JISC) national advisory service on free and open source software for UK further and higher education. Randy concentrates his efforts on raising the level of awareness of free and open source fundamentals amongst senior IT decision-makers in UK colleges and universities. He also spends a considerable amount of time exploring aspects of community building prevalent within open source development projects. Years ago, he lived a different life as an academic philosopher researching the nature of disagreement in moral theory. Randy gave a plenary talk on "What Does Openness Mean to the Web Manager?" with Brian Kelly. Randy can be contacted at info@oss-watch.ac.uk.

Mike McConnell is the Web Team Manager of the University of Aberdeen's Web Design Unit and currently manages a team of six staff who are responsible for the University's central Web presence, and the maintenance of certain departments and sections across the institution. Mike formerly worked at the Robert Gordon University as an Educational Development Officer, and as a researcher in Information Science. Prior to that he worked at the sharp end of IT user support in the oil services industry. Mike has published on technology issues in education, Web usability and produced a number of educational Web applications. Mike participated in a debate on "CMS: Challenging the Consensus". Mike can be contacted at m.mcconnell@abdn.ac.uk.

John Gilbey is the Institute QA Manager for IGER and a honorary lecturer in the department of Computer Science, University of Wales, Aberystwyth. Before moving into strategic development, John Gilbey managed an IT service for 400 scientists, post-graduates and administrators. A Fellow of the British Computer Society, he teaches a course in Internet Services Administration for the Department of Computer Science at the University of Wales, Aberystwyth. John gave a plenary talk on "Managing Standards - Delivering a Quality Assured Web Environment". John can be contacted at john.gilbey@bbsrc.ac.uk.

Helen has worked at the University of Southampton for just over three years. Prior to working at the University, she worked at a national charity and before that for the National Union of Students. Helen was due to give a plenary talk on "Web 2.0 and Brand: Theory and Practice" and facilitate a workshop on "Using Web 2.0 Technologies to Support a Brand Focused Marketing Strategy" both with James Souttar. However due to illness she was unable to attend.

Michael Smethurst is a Senior Information Architect at BBC Audio and Music interested in building highly linked data driven websites that are accessible for people, machines and search engines. Michael gave a plenary talk entitled "How the BBC make Web sites" with Matthew Wood.

Joe Nicholls is a Principal Consultant in the Strategy and Enablement Group; part of the Information Services Directorate at Cardiff University. He has over 20 years experience in Higher Education, with a background in Psychology, Human-Computer Interaction, Learning Technologies and Web related services. His current work focuses on identifying technologies and methodologies that can be employed to improve the awareness, access to, and use of University services. He is particularly interested in the process of gathering and managing service requirements, the educational role of service providers and the potential of enterprise architecture as an approach to enabling organisational change. Joe gave a plenary talk entitled "Servicing 'Core' and 'Chore': A framework for understanding a Modern IT Working Environment" with David Harrison.

Derek Law has worked in several British universities and published and spoken at conferences extensively. Most of his work has been to do with the development of networked resources in higher education and with the creation of national information policy. This has been combined with an active professional life in professional organisations related to librarianship and computing. A committed internationalist he has been involved in projects and research in over forty countries. He was awarded the Barnard prize for contributions to Medical Informatics in 1993, Fellowship of the Royal Society of Edinburgh in 1999, an honorary degree by the Sorbonne in 2000, the IFLA medal in 2003, Honorary Fellowship of CILIP in 2004 and was an OCLC Distinguished Scholar in 2006. He is currently Chair of the new JISC Services Management Company and Programme Consultant for the Libraries of the Future Horizon Scan. Derek gave a plenary talk entitled "Headlights on Dark Roads".

Dave Flanders is a programme manager at JISC where he works as part of the Information Environment team. Previously he has worked at the University of London and British Library in building cutting edge technologies specific to teachers, researchers, curators, librarians, administrators and learners. His experience working as developer, usability expert and manager provides a unique perspective on how innovation occurs across teams in the modern Web Environment. David will be talking on innovation and why it is essential (especially in times of recession) for institutions to take risks. Dave gave a video presentation of a plenary talk entitled "Agile Prototyping in Academia".

aul Boag describes himself as a user experience designer. He is a founding partner of Web design agency Headscape, runs the boagworld.com community for people who run Web sites, and is the author of many articles (for the likes of .net magazine and Think Vitamin). Paul is a charismatic and entertaining speaker (e.g. .net magazine podcast, Refresh06 and Web2Live). Paul has worked extensively in the higher education sector for clients such as; City University, Brunel University, JISC and the Universities of Portsmouth, Brighton, Southampton and Lancaster. Paul also has significant experience in running online communities and has done so as far back as 1995 when he was one of the original community leaders of geocities. He wrote his dissertation on virtual communities and the disabled back in 1994. Paul gave a plenary talk entitled "Making your killer applications... killer!" and facilitated a parallel session entitled "Twittering Techniques".

James Currall is a statistician who has always worked in multi-disciplinary environments. He has been involved in the support of software, ICT planning and user support and training at the University of Glasgow for nearly 20 years. His main job currently is as Director of Information Strategy where he interacts with records managers, archivists, librarians, information technologists, academics and university managers. From a position of being none of the above, James has on a number of occasions been described as an iconoclast as he does not hold dear much of the 'baggage' that these professions have accumulated through time. For two years he was on secondment to the University Learning and Teaching Centre, transforming the support of the University Virtual Learning Environment (Moodle) from a tool for enthusiasts into a well supported and managed service, during which time he was very much involved in the management and strategic planning of ICT in Learning and Teaching. James is also a Senior Research Fellow in the Humanities Advanced Technology and Information Institute (HATII), where he has, for the last ten years, been developing applied research into information issues drawing on his service and strategic experience and also more theoretical work on the nature of digital objects and the problems associated with their management, security and retention. James has been involved with the highly successful Glasgow MSc course in Information Management and Preservation since its inception, in which he teaches about the transition from storage of information on physical to digital media, the management and preservation of digital materials, information security, the role of numbers as information and a variety of other topics including risk and information management as an investment. In this latter context he was the Project Director of the espida project which developed a sustainable business-focussed model for digital preservation. James gave a plenary talk entitled "What is the Web?".

Debbie Nicholson has worked in Web and Learning Technology (WaLT) at the University of Essex for 8 years as a Web Developer, and more recently as WaLT Project Manager. Debbie is currently project managing the relocation of all the University Professional Service web content from individual office based sites, to audience based content incorporated in to the corporate site and design. Debbie chaired the day 2 morning session.

Mike Nolan is Head of Web Services at Edge Hill University where he is responsible for development of external Web sites and a portal service for staff and students. Michael regularly posts about HE web development topics on the Edge Hill Web Services blog and is a regular participant (and hence speaker!) at BarCamps around the country. Mike chaired the final morning session and facilitated the Developer's Lounge Show and Tell session.

Brian Kelly is UK Web Focus - a post funded by the JISC and MLA which provides advice and support to the UK Higher and Further Education communities and the museums, libraries and archives sector on Web issues. Brian is based at UKOLN. Brian's interests include Web standards, Web accessibility, quality assurance for Web services and innovative Web developments, including collaborative Web tools. Brian chaired the final day's workshop conclusions and facilitated a parallel session entitled "Using The Social Web To Maximise Access to Resources".

Jeremy Speller has been involved with the UCL Web presence since 1995. Having headed UCL Web Services for a number of years, Jeremy is now Director of Learning & Media Services which, along with the Web, covers AV, design, learning technology, multimedia and photography. Prior to becoming a full-time Web "operative", Jeremy's background was in planning and statistics at UCL and previously at the University of Birmingham. Way back when he ran the Overseas Research Students Awards Scheme at what was then CVCP. Jeremy will be giving a plenary talk entitled "It's all gone horribly wrong: disaster communication in a crisis".

Patrick Lauke works as Web Evangelist in the Developer Relations team at Opera Software ASA. In a previous life he worked as Web Editor for the University of Salford, where in 2003 he implemented one of the first thoroughly web standards based sites in the sector. Patrick has been engaged in the discourse on standards and accessibility since early 2001 - regularly speaking at conferences and contributing to a variety of web development and accessibility related mailing lists and initiatives such as the Web Standards Project. Published works include a chapter in Web Accessibility: Web Standards and Regulatory Compliance, released by Friends of Ed in 2006, as well as various articles for .net magazine, where he sits on the advisory panel. An outspoken accessibility and standards advocate, Patrick favours a pragmatic hands-on approach over purely theoretical, high-level discussions. "I'm an idealist by nature, but a pragmatist by trade. I'd never class myself as an expert and I certainly don't have all the answers...I'm just an opinionated guy eager to find real world solutions 'where the rubber meets the road'." His personal corner of the web can be found at http://www.splintered.co.uk. Patrick will be giving a plenary talk entitled "HTML5 (and friends)".

Josef Lapka is a member of the Web Applications Team at Canterbury Christ Church University. Suraj will be giving a plenary talk entitled "StudentNET Portal", part of the Doing the Day Job session.

James Lappin is a records management consultant and trainer. He writes on records management topics for his blog Thinking Records. James is the co-author of Northumbria University's 'Investigation into the use of SharePoint in UK Higher Education Institutions' published in January 2010. He is an accredited trainer for the European Commission, for whom he provides records management training. James obtained his MA in Archives and Records Management at UCL in 1994, after which he held records management roles at The National Archives, the London Borough of Hammersmith and Fulham, and the Wellcome Trust. He worked as a consultant and trainer for TFPL between 2004 and 2008, before founding his company Thinking Records, at the start of 2009. James will be giving a plenary talk entitled "The impact of SharePoint in Higher Education" with Peter Gilbert, part of the Doing the Day Job session.

Brian Kelly is UK Web Focus - a post funded by the JISC which provides advice and support to the UK Higher and Further Education communities and the museums, libraries and archives sector on Web issues. Brian is based at UKOLN. Brian's interests include Web standards, Web accessibility, quality assurance for Web services and innovative Web developments, including collaborative Web tools. Brian is co-chair of the event and will be giving the welcome with Marieke Guy. He will also be facilitating a parallel session entitled "Engagement, Impact, Value: Measuring and Maximising Impact Using the Social Web".

Peter Gilbert is a SharePoint evangelist and "developer" working at UWE. He works in SharePoint technologies using C#, InfoPath, Skelta and blog about their good and bad points. In his "spare" time he is an artist and photographer and helps organise the Southbank Bristol Arts Trail as well as running other arts events throughout the year. Peter will be giving a plenary talk entitled "The impact of SharePoint in Higher Education" with James Lappin, part of the Doing the Day Job session.

Susan Farrell is a web consultant with a background in information science. Her career has spanned everything from abstracting and editing to website development and content management system implementations. Having spent the last few years as Head of Web and Portal Services at King's College London, Susan set up her own company, Susan Farrell Consulting Ltd, in January 2010. The company specialises in helping clients to maximise the effectiveness of their web presence and does this by: developing and implementing web, digital and content strategies; driving website redesign and development projects; ensuring the optimum user experience through stakeholder engagement and user research; and aiming for high levels of usability through excellent content management. Susan gained a BSc in Biology from Durham University many years ago, and an MSc in Information Science from Sheffield University almost as long ago, and certainly long before the web was even dreamed about! Susan will be giving a plenary talk entitled "Are web managers still needed when everyone is a web 'expert'?".

Paul Boag has been working on the web since 1993. He is a user experience consultant for Headscape Ltd, a web design agency that he founded back in 2002. He typically works on large institutional websites including government agencies, higher education institutions and heritage organisations. Paul also produces and hosts the longest running and popular web design podcast at boagworld.com. He is regularly speaker at workshops and conferences and writes for various publications. Paul will be giving a plenary talk entitled "No money? No matter - Improve your website with next to no cash".

Phil Wilson is a Web Developer working at the University of Bath. He has been writing enterprise Java applications for the past five years and has previously delivered talks on Microformats, Wikis and extreme programming. In his free time he writes code for distributed syndication tools and exploring and sharing the social graph. His blog is philwilson.org: a geek commodity. Phil facilitated a workshop on "What's the Point of having Developers in a Web 2.0 World?" with Tom Natt.

Nicholas Watson is the media account manager for Corporate Projects for Learning and Teaching Solutions (LTS) - the media production arm of the Open University (OU). He is responsible for production of Open Educational Resources such as OpenLearn, iTunes U and YouTube. Nicholas facilitated a workshop on "Podcasting and iTunes U: Institutional Approaches to Scaleable Service" with Jeremy Speller. Nicholas can be contacted at n.watson@open.ac.uk

Jeremy Speller has been involved with the UCL Web presence since 1995. Having headed UCL Web Services for a number of years, Jeremy is now Head of Media Services which, along with the Web, covers AV, illustration, multimedia and photography. He is currently working integrating the new department to provide rich media services for UCL customers. Jeremy is at present directing a major project to deliver podcasting production and delivery at the institutional level. Prior to becoming a full-time Web "operative", Jeremy's background was in planning and statistics at UCL and previously at the University of Birmingham. Way back when he ran the Overseas Research Students Awards Scheme at what was then CVCP. Jeremy facilitated a workshop on "Top-down Bottom-up Podcasting: Institutional Approaches to Scaleable Service" with Nicholas Watson.

David Sloan is Project lead of the University of Dundee's Digital Media Access Group, a research and consultancy unit specialising in accessibility of ICT to disabled and older people. He also runs the University's Web Accessibility Support Service, and has carried out several accessibility reviews of web authoring tools, including a content management system, VLE and e-assessment software. David facilitated a workshop on "The 'other' Accessibility Guidelines - the Importance of Authoring Tool Accessibility Evaluation in a Web 2.0 World".

Martin Poulter is the ICT Manager of the Economics Network, a Subject Centre of the HE Academy. Based at the University of Bristol, Martin runs Web sites aimed at Economics teaching staff, students and prospective students. He also runs the Ancient Geeks community blog . His academic interests are Philosophy and Psychology. Martin facilitated a workshop on "The Real Information Environment" with Kwansuree Jiamton.