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Consumer Policy Guidance for Mobile and Online Payments

This guidance addresses a number of key issues in the emerging mobile and online payment area, including the need to establish minimum levels of consumer protection across payment mechanisms, enhanced privacy and child protection, and standards for transparent and accessible information disclosures.




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Colombia telecoms regulator needs more power to increase competition, says OECD

Colombia has done much to strengthen the rules governing its telecommunication sector, but it must give its regulator more power to enforce them in order to increase competition, particularly in the highly concentrated mobile market, according to a new OECD report.




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Insights blog: Time to terminate termination charges on international calls?

A new OECD report finds empirical evidence that imposing mandatory higher charges for the completion (termination) of international inbound traffic suppresses demand. Moreover, governments that impose higher termination charges do not see their revenues increase proportionately.




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Button Battery Safety

Many devices using small batteries have battery compartments that are easy to open and most people do not know there are safety concerns. Consumers worldwide need to be aware of the serious injuries that small batteries shaped like coins and buttons can cause when swallowed by children.




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OECD Recommendation on Digital Government Strategies

The OECD Recommendation on Digital Government Strategies aims to support the development and implementation of digital government strategies that bring governments closer to citizens and businesses.




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Cloud Computing: The Concept, Impacts and the Role of Government Policy

Cloud computing has become a platform for innovation. This paper looks at how the cloud changes the way computing is carried out, and evaluates the benefits, challenges and economic and environmental impacts. It discusses the policy issues raised and the role of governments and other stakeholders in addressing them.




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Global Forum on the Knowledge Economy 2014

The overarching theme of the 2014 Global Forum, held in Tokyo on 2 and 3 October, was data-driven innovation for a resilient society. The event focused on the collection and use of data throughout the economy and society for enhanced growth and well-being.




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What difference does one more or one less mobile operator make to you? - OECD Insights

In countries with four or more mobile operators benefits to consumers are visible through more competitive, more inclusive, and more understandable offers. International mobile roaming is another area where challenger brands are changing markets.




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The Economics of Transition to Internet Protocol version 6 (IPv6)

This report examines what economic theory can teach us about the reasons why the adoption of this latest Internet protocol is taking longer than was thought at its introduction.




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Today is Cyber Monday. And so is tomorrow and the next day and the next… Insights blog

Like its better known cousin ‘Black Friday’, ‘Cyber Monday’ is a marketing term to mark the kick-off of the holiday shopping season, right after Thanksgiving, in the US. Unlike Black Friday though, Cyber Monday is all about e-commerce.




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Measuring the Digital Economy: A New Perspective

Measuring the Digital Economy: A New Perspective




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The Proliferation of "Big Data" and Implications for Official Statistics and Statistical Agencies: A Preliminary Analysis

This working paper describes the potential of the proliferation of new sources of large volumes of data, sometimes also referred to as "big data", for informing policy making in several areas. It also outlines the challenges that the proliferation of data raises for the production of official statistics and for statistical policies.




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Industry Self Regulation - Role and Use in Supporting Consumer Interests

The report notes that industry self-regulation (ISR) can play an important role in addressing consumer issues, particularly when business codes of conduct and standards are involved. It draws on 23 case studies covering notably advertising, financial services, telecommunications, video games and software applications (apps), toys, and direct selling.




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OECD’s Gurría welcomes call for ‘Social Compact for Digital Privacy and Security’ as critical first step for trust and economic prosperity

On the occasion of the Global Conference on Cyberspace meeting today in The Hague, the Global Commission on Internet Governance (GCIG) issued a statement calling on ‘the global community to build a new social compact between citizens and their elected representatives, the judiciary, law enforcement and intelligence agencies, business, civil society and the Internet technical community..




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Countries should address disruptive effects of the digital economy

Countries are making increased efforts to develop their digital economies in a way that will maximise social and economic benefits, but now need to address the risk of disruption in areas like privacy and jobs, according to a new OECD report.




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Municipal Networks Contribute to Increased Broadband Coverage

Although OECD countries have made tremendous progress in recent years fostering the deployment of high-speed broadband networks, many challenges remain in terms of how to enhance and expand these networks in order to meet the growing demands of the digital economy.




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Rebooting Public Service Delivery - How can Open Government Data help drive innovation?

Study outlining how OECD countries are dealing with the challenges of Open Government Data with a special chapter on the policy context of OGD in the United Arab Emirates.




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The digital disruption of productivity

The UK’s tallest mountain is Ben Nevis in Scotland. Recently, it became one metre taller, standing now at 1 345m rather than 1 344m above sea level. Of course, the mountain did not actually grow. Rather, the team of Ordnance Survey experts who re-measured it for the first time since 1949 were able to do so more accurately because of improvements in technology, and specifically through the use of GPS.




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Developments In International Mobile Roaming

The objective of this report is to provide an overview of progress made in the implementation of the Recommendation to determine whether any further action is necessary in this area.




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Mobile connectivity beyond borders

Do you remember the “not-so-good old days”? When you were delayed while travelling abroad and it was too expensive to use your smartphone to check for alternatives online and inform the people you had to meet?




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For an optimistic revolution

The world has seen more than one industrial revolution and another one is already upon us. We should face it as optimists.




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Digital economy: Why a brighter future could be in our pocket

The digital economy is here, and growing every day, sometimes in surprising ways. As ministers gather for major meetings in Paris and Cancun, government leaders should be in no doubt about the key role they must play in securing the digital economy’s future as a driver of productive and inclusive progress.




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Digital innovation – what does it really mean?

Digitalisation of goods and services destroys established business models and disrupts existing value chains. New value chains emerge. This is often called disruptive innovation.




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Maximizing the Benefits of the Internet Economy

The open Internet combined with today’s emerging technologies has launched the information revolution and is powering the global digital economy. Everyone has a stake in that development, both as individuals and in the organizations in which we serve and affiliate ourselves.




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The sharing economy and new models of service delivery

The June 2016 OECD Ministerial Meeting on the Digital Economy in Cancun, Mexico will discuss online platforms. Opportunities coming from online platforms not only create innovative forms of production, consumption, collaboration and sharing between individuals and organisations, but also promote economic benefits and employment opportunities thanks to the digital economy by creating a fast-moving business environment.




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Digital Economy: Innovation, Growth and Social Prosperity

On 21-23 June 2016, Ministers and stakeholders will gather in Cancún, Mexico, for an OECD Ministerial Meeting on the Digital Economy: Innovation, Growth and Social Prosperity, to move the digital agenda forward in four key policy areas foundational to the growth of the digital economy: Internet openness, digital trust, global connectivity, jobs and skills in the digital economy.




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World must act faster to harness potential of the digital economy

Governments must act faster help people and firms to make greater use of the Internet and remove regulatory barriers to digital innovation or else risk missing out on the potentially huge economic and social benefits of the digital economy, the OECD told ministers and high-level officials from almost 40 countries today.




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OECD Ministerial Declaration on the Digital Economy: Innovation, Growth and Social Prosperity

Ministers and high-level representatives from 41 countries and the European Union committed today at the closure of the OECD’s 2016 Digital Economy Ministerial Meeting in Cancun, Mexico, to work together to preserve an open Internet, close digital divides, promote digital skills and generally do more to seize the potential of the digital economy.




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Technology Foresight Forum 2016 on Artificial Intelligence (AI)

Artificial intelligence (AI) is rapidly permeating our economies and societies, and already underpins over 50% of global financial transactions. This event aimed to help policy makers identify and understand AI-related opportunities and challenges.




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Digital economy: Securing the future, OECD Observer No. 307

Browse the last issue of the OECD Observer on Digital economy: Secure the future.




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Key Issues for Digital Transformation in the G20

This report provides an assessment of G20 economies’ performance with respect to digitalisation and examines some of the most pressing policy challenges in areas spanning from access to digital infrastructures to digital security to legal frameworks. It includes a set of 11 core policy recommendations that could underpin a comprehensive G20 digital agenda.




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Going Digital: Making the transformation work for growth and well-being - OECD Insights

At the OECD, ee have started an ambitious 2-year project to examine how the digital transformation affects policy making across the broadest possible range of fields and topics. The objective is to work with governments, business, labour and civil society to develop policies to harness the power of the digital revolution for OECD members and developing countries and unlock the benefits for everyone.




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One in five mobile phones shipped abroad is fake

Nearly one in five mobile phones and one in four video game consoles shipped internationally is fake, as a growing trade in counterfeit IT and communications hardware weighs on consumers, manufacturers and public finances, according to a new OECD report.




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G20/OECD Compendium of good practices on the use of open data for Anti-corruption

This compendium of good practices was prepared by the OECD at the request of the G20 Anti-corruption Working Group (ACWG), to raise awareness of the benefits of the digital transformation in the public sector, including governance, productivity, economic development and social innovation.




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To seize the opportunities of digitalisation, Southeast Asia needs to close the gap between Technology 4.0 and Policy 1.0

As one of the most dynamic regions in the world with an increasingly diversified economy, an expanding middle class, and a young and literate population, Southeast Asia is well positioned to embrace the ongoing global digital transformation. Digitalisation can spur the much needed innovation and productivity growth across many activities, transform public services, and improve well-being for all citizens.




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Mexico should continue its overhaul of telecoms and broadcasting

Mexico’s 2013 telecom reform has brought tangible benefits, spurring competition that has increased access and brought down mobile Internet costs from among the highest in advanced economies to among the lowest.




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Unequal access and usage could hold back potential of digital economy

Internet infrastructure is improving and the usage of digital tools is growing. However, progress is uneven across countries, businesses, and within societies. Broadening access to digital opportunities and helping those lagging behind to catch up would increase the benefits of the digital transformation and help ensure they are widely shared across economies and people, according to a new OECD report.




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Conference on Artificial Intelligence (AI): Intelligent machines, smart policies

As autonomous and self-taught machines become part of our everyday lives, what sort of policy and institutional frameworks should guide AI design and use? This event brought together policymakers, civil society representatives and AI experts from industry and academia to discuss the role of policy and international co-operation in ensuring that AI benefits society as a whole.




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Trust in peer platform markets: Consumer survey findings

In order to better understand the role and drivers of consumer trust in peer platform markets, the OECD’s Committee on Consumer Policy conducted an online survey of 10,000 consumers across 10 OECD member countries. This report discusses the findings of that survey.




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Tax Challenges Arising from Digitalisation: More than 110 countries agree to work towards a consensus-based solution

More than 110 countries and jurisdictions have agreed to review two key concepts of the international tax system, responding to a mandate from the G20 Finance Ministers to work on the implications of digitalisation for taxation.




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Consumer protection enforcement in a global digital marketplace

This report examines information on consumer protection enforcement authorities of OECD member and non-member countries, especially on the ability of these authorities to co-operate across borders. It is based on questionnaire responses from 31 countries, supplemented by additional research.




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Consumer product safety in the Internet of Things

There is an argument that the IoT brings new challenges for product safety and that regulatory regimes will need to be adapted. However, others argue that although the products are new, the issues are not necessarily novel and existing regulations are sufficient. This report highlights some key issues that confront product safety policy makers in this important area.




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Consumer policy and the smart home

Connected devices and appliances offer added convenience but also bring potential risks such as data privacy and cybersecurity threats, limitations on interoperability, complex supply chains and liability regimes, and product safety. Developing effective responses to the consumer protection issues that arise from the "smart home" will be an ongoing challenge.




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Toolkit for protecting digital consumers

Despite the benefits and convenience of e-commerce, the ease and speed with which consumers can engage in online transactions – at anytime, anywhere, and in particular across borders – may create situations that are unfamiliar to them and put their interests at risk. This toolkit provides a set of principles and practices for protecting digital consumers and enhancing trust in e-commerce.




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Pensions at a Glance 2011 - Chile country profile

The country profile: pension eligibility ages and other qualifying conditions; the rules for calculating benefit entitlements; the treatment of early and late retirees; personal income tax and social security contributions.




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Pensions at a Glance 2011 - Czech Republic country profile

The country profile: pension eligibility ages and other qualifying conditions; the rules for calculating benefit entitlements; the treatment of early and late retirees; personal income tax and social security contributions.




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Pensions at a Glance 2011 - Iceland country profile

The country profile: pension eligibility ages and other qualifying conditions; the rules for calculating benefit entitlements; the treatment of early and late retirees; personal income tax and social security contributions.




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Pensions at a Glance 2011 - Ireland country profile

The country profile: pension eligibility ages and other qualifying conditions; the rules for calculating benefit entitlements; the treatment of early and late retirees; personal income tax and social security contributions.




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Pensions at a Glance 2011 - Turkey country profile

The country profile: pension eligibility ages and other qualifying conditions; the rules for calculating benefit entitlements; the treatment of early and late retirees; personal income tax and social security contributions.




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Pensions at a Glance 2011 - Slovak Republic country profile

The country profile: pension eligibility ages and other qualifying conditions; the rules for calculating benefit entitlements; the treatment of early and late retirees; personal income tax and social security contributions.