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ASK TONY: Car insurance chaos left me with three policies (and drove me round the bend) 

The cost of my car insurance with More Than increased dramatically to £325. On a comparison site, I found More Than cover for £214. I chose this and paid by credit card.




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I've accidentally under-egged annual mileage to our insurer: Do I need to confess? 

I told my insurer that my annual mileage would be 8,000 but I think it will be 10,000 by the time I come to renew my policy. Should I tell my insurer? Will it want to up our premium?




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Falkirk Council told me I must pay £14k for work on my £60k flat

Falkirk Council has decided to upgrade my block, there are four flats in the block and as I am the home owner it has been assessed that my share will be £14,000.




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Virgin Media account charged me £100 after I closed it

I decided to cancel my contract with Virgin Media and sign up to broadband with Plusnet. However, after this, I received a letter from Virgin saying I owe them nearly £100. What can I do?




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I'm no drug baron...I run a hair salon! TONY HETHERINGTON investigates

I had a letter from HSBC saying it had decided to close my beauty salon's business account. I rang the bank and was asked to complete a lengthy online form, which I did as best I could.




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ASK TONY: Late husband's £110,000 Isa left me facing unfair tax bill 

My husband died in September 2016, after putting his affairs in order. In February 2017, Interactive Investor was instructed to transfer my late husband's shares Isa to mine.




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TONY HETHERINGTON: Watchdog is dead loss for victims of funeral scam

I took out two Equitable Lifecare Limited funeral plans. The sales agent assured us repeatedly that we could cancel the plans at any time. I've tried to cancel them both but have had no reply.




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RUTH SUNDERLAND: The North needs a Boris boost. Otherwise, his new voters won't forgive him

A wave of people in the old Labour heartlands of the North have taken a huge psychological and emotional step by voting Tory for the first time in their lives. They have not done it lightly.




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ASK TONY: My mobile caught fire in the car - but Samsung blames me!

My Samsung phone was only a year old when it spontaneously caught fire in the footwell of my car. I put it there after receiving a phone call, but as I drove off I noticed a strange smell.




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ASK TONY: Scrapped New York trip to care for son but refused refund

My partner and I booked a short break in New York to celebrate my 50th birthday. At the beginning of August, my son was diagnosed with stage 4 Hodgkin lymphoma blood cancer.




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Does the time you land or get off the plane count for EU flight compensation?

We were put over the three hour delay time which entitles us to compensation after we landed at Amsterdam, are we still due a payout or is it based on when the plane touches down?




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ASK TONY: Santander and PayPal refused to refund stolen £450

Someone has fraudulently opened an account with PayPal using my name. PayPal withdrew £450 from my Santander account. It refunded this, but took it back the following week.




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How to appeal an unfair private parking ticket

Parking tickets are the bane of every driver's life. Many of us who drive have fallen victim to them at some time or other - and often they are fair. But at times they are downright wrong.




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ASK TONY: STILL waiting for £800 refund after Corsica crash in 2017

My son rented a vehicle in Corsica in July 2017 and was involved in a minor accident which was not his fault. Enterprise Corsica, the car hire firm, has not repaid his €950 excess.




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RUTH SUNDERLAND: Markets will ride out the Corona Virus crisis

The recent stock market falls have been the worst since the financial crisis and, just as then, we are in new and sobering territory.




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I've accidentally sent money to the wrong bank account, can I get it back?

I transferred some money to someone who was doing some work in my garden and unknowingly and rather stupidly managed to get the account number wrong.




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ASK TONY: Travel agent pocketed £225 of our China holiday refund

Last July, my wife, daughter and I used travel agent Carlton Leisure to book flights to Beijing with British Airways, returning via Hong Kong, with an internal flight between there and Chengdu.




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Can I get a season ticket refund now Covid-19 makes me work at home?

I have an annual train season ticket which cost just over £5,000. However, I now have to work from home until June 2020. Can I get a refund or delay the ticket until I am back to work?




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'Bulgarian "crypto firm" stole £5,680 from my account': TONY HETHERINGTON investigates

I was contacted by Xtraderfx and told that it would transfer my frozen credit balance of £680 to my NatWest credit card. I agreed and gave my card details.




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I booked my BA flights through a third party. Am I still able to get a voucher or a cash refund?

My flight to Cambodia has still not been cancelled but I cannot go. I booked through a third party but not sure if this means I can get a voucher in lieu of flights or a cash refund?




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NORTH AMERICAN INCOME: The fund that Trump needs to succeed 

Not even the somewhat conservative portfolio underpinning investment trust North American Income has protected shareholders from the sharp market correction.




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TONY HETHERINGTON: My uncle pays £492 a year to long dead funeral firm

'Going through my 91-year-old uncle's paperwork for him, I found he had signed up for Equitable Lifecare funeral plan in 2016, and has been paying £41 a month - £492 a year - since then.'




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ASK TONY: Metro bank froze my account and it has £30,000 stuck in it! 

Despite my repeated calls and a letter to Metro Bank's chief executive, it was almost a month before it wrote back asking for proof of address and details of my travel for the past 6 months.




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I am struggling to get a refund for a takeaway. What are my rights?

I am a vegetarian and ordered a veggie pizza from a large chain but when it arrived, I found it had chicken on it - why has it taken so long to get a refund?




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HETHERINGTON: How can my house be using 'industrial' amounts of power?

I joined ScottishPower for my electricity in March 2017, paying £190 a month. In March last year, they asked for weekly readings and said I was not paying enough.




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£186 vanished after my Wayfair account was hacked: ASK TONY

The homewares website Wayfair emailed to inform me my account details, including had been changed. I tried to check my account but my password had been changed.




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Jacqueline Jossa reveals plans to return to EastEnders in under 5 years

Jacqueline Jossa has revealed her hopes to return to EastEnders in under five years and says her departure from the soap was not a goodbye forever.




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BBC's Big Night In viewers rejoice as Miranda reunites with former co-stars

BBC's Big Night In viewers rejoiced as Miranda Hart reunited with her former co-stars for a special sketch on Thursday evening during the fundraiser.




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Listeners are left in tears over BBC Radio 1's biggest ever Live Lounge

The Live Lounge recording to support people impacted by Covid-19 sees more than 20 performers cover the Foo Fighters song Times Like These, and was played on the BBC Radio 1 this morning.




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Chancellor Rishi Sunak praised for appearance on the BBC's Big Night In

The Chancellor, speaking from Downing Street, told viewers that we would remember how 'we came together as a country' as he announced the Government's pledge to match all donations raised.




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Prince William Zoom call with Stephen Fry as Lord Melchett in Big Night In TV fundraiser

Lord Melchett paced around his office impatiently waiting for the Duke of Cambridge to call in, quipping: 'I thought Germans were meant to be punctual'.




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The Big Night In viewers express concern over Peter Kay after he 'looks unwell'

The comedian, 46, appeared in a clip from his Bolton home to introduce his track Is This The Way to Amarillo.




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A minute-by-minute account of VE Day

News of the German surrender spread around Britain during the afternoon and immediately bunting and flags appeared in the streets.




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Strictly Come Dancing could be postponed until next year

Strictly Come Dancing fans could be bitterly disappointed this year as the coronavirus pandemic threatens to wreck the hit BBC show's filming schedules.




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Germany's intensive care bed capacity been key to country's low death rate says foreign minister

Germany's foreign minister Andreas Michaelis has revealed that the country has 40,000 intensive care beds, 30,000 of which could be used with ventilators.




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Dragons at war? Duncan Bannatyne and Peter Jones fall out on Twitter

Bannatyne, 71, joked that his ex Dragons' Den co-star Peter Jones had been told by 'his mum' he was the biggest star of the BBC show. However, Jones hit back at Bannatyne, saying the joke was in 'bad taste'.




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Normal People's Daisy Edgar-Jones admits her sex scenes were 'unfreaky' to watch back

The Cold Feet actress, 21, who plays Marianne in the adaptation of Sally Rooney's novel, joked that she's worried about her grandparents viewing the scenes as her boyfriend was left 'gritting his teeth'.




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Son of Count Folke Bernadotte reveals he first heard about his father's assassination on the radio

Speaking to BBC World Service's Witness History, Count Bernadotte's youngest son, Bertil Bernadotte, told how he first learned of his father's death while listening to the radio at the age of 12.




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Coronavirus UK: Local tips reopen where councils have PPE

Some councils said they won't open sites until safety measures put in place. New analysis revealed fly-tipping has increased by 300 per cent during the Covid-19 lockdown.




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Deborah James says she's enjoying lock-down as people understand 'health anxiety' she endures daily

BBC presenter Deborah James, 38, from London, who has incurable stage four bowel cancer, told yhr White Wine Question Time podcast she's 'weirdly enjoying' the coronavirus lock-down.




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VE voices saved for eternity: Imperial War Museums create an astonishing four-minute 'soundscape'

An astonishing four-minute 'soundscape', compiled from the archives of the Imperial War Museums, will be available for us all to listen to on the VE Day Bank Holiday.




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Strictly's Karen Hauer reveals she keeps fit by 'carrying around' her celebrity partners

The dancer, 38, who displayed her washboard abs on Instagram on Saturday, revealed the secret behind her incredible shape is having to 'carry around' her celeb partners on Strictly.




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The betrayal of Harry Dunn

HARRY COLE: During a TV documentary about life in the Foreign Office, the head of the Diplomatic Service, Sir Simon McDonald, made it clear that he relished his position of power.




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London at the mercy of militant unions who have Sadiq Khan over a barrel

Sadiq Khan is at the mercy of militant unions which are demanding a new deal for workers amid warnings London's transport network will be 'rapidly overwhelmed' once the lockdown eases.




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University Challenge star Bobby Seagull revealed to have a 'smaller than average' sized brain

Tonight's Horizon: The Great British Intelligence Test on BBC Two revealed University Challenge star Bobby Seagull, 26, from London, has an 'extremely average' size brain.




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A&E doctor claims weekly round of applause for NHS staff has resulted in spike in accidents

The unlikely trend was claimed by a consultant at Harrogate district hospital. Dr Richard Pilling urged people to mark the weekly occasion 'less vigorously.'




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Inmate, 18, jailed for a group attack on a young girl admits he self-harms to 'show remorse'

In BBC Three's Boys Banged Up, filmed at Hydebank Wood prison in Northern Ireland, inmate William claims he self harms out of remorse for his part in an attack on a young girl.




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Changed the furniture around during lockdown? How to get rid of dints in the carpet

Bored lockdowners rearranging furniture are often left with dents made by sofas on their carpets. Ex Bake Off winner Nancy Birtwhistle, from Lincolnshire, has shared her tip for removing them.




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Youngest Labour MP is SACKED by care home she returned to work at during coronavirus crisis

Labour MP Nadia Whittome, who won her seat for Nottingham East in December, returned to a home in Nottinghamshire a month ago, pledging to help out in her former role amid the Covid-19 crisis.




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Normal People star Paul Mescal is stunned as James Corden reveals the BBC drama 'changed my life' 

the Normal People star, 24, who plays Connell Waldren was left stunned on Thursday as James Corden revealed on Twitter that the Sally Rooney adaptation 'changed my life'.