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Customers complain that Thames Water is charging those with smart meters more than those without

Frustrated Thames Water customers have complained that the smart meters fitted by the firm do not work properly and are actually costing households more money.




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Millions of first generation smart meters fitted last year as rate of installations drops 

Nearly 1.5m first generation smart meters were installed in households across the country last year - despite the fact these installations do not count towards official target figures.




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The best deals on entertainment if you're stuck at home

With some people now expected to self-isolate at home for three months or more, you may want more than just the black box in your living room to get your entertainment fix.




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From mortgages to lost wages: How to keep your family finances safe

It is crucial that you prepare for the coming months to ensure your finances are as insulated as they can be from the fallout.




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Roll out of smart meters halted to protect customers during pandemic

Trade body Energy UK says its members have stopped installing or repairing smart meters, except in emergencies, in line with G­overnment guidance.




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BT Sport customers can apply for refunds as events are called off

At present you can claim back the value of one month's membership. How much this is will be depends on your package. The sum will be credited to your BT account within ten working days.




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From job fears to housing horrors, the experts answer all your burning questions

It seems hardly anything is left untouched by coronavirus. Our panel help you get through these extraordinarily tough times.




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Press pause to save £25 a month on TV sports deals

They can simply ask Sky to suspend its sports offer until live action returns. BT Sport has a confusing approach - bamboozling viewers with a choice of a 'credit' or switching to another package.




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The best energy tariffs on the market that DON'T require you to have a smart meter installed

In order to reach their Government targets, many of the larger energy firms have said that customers will only be able to access the cheapest deals if they agree to have a device installed.




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Need a trim during lockdown? The long and short of cutting your own hair

In a bid to remain sane and smarten up your act, it might be tempting to pick up a pair of scissors to become your own barber or hairdresser. It is not a step to be taken lightly.




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Best smart home devices 2019: Give your house an upgrade with top tech

Once reserved for science fiction films, smart technology is now readily available with a host of connected devices that can bring your home to life. We find the best online for under £150.




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Amazon Prime Day 2019: Best deals on video games like Marvel's Spider-Man, Mortal Kombat 11 and more

The 48-hour Amazon Prime Day is here and that means there are plenty of video game deals including some great PS4, Xbox One and Nintendo Switch bargains and special edition discounts




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Amazon Prime Day 2019: Get up to 40% off on wide screen TVs and smart TVs

From fuzzy display to poor sound quality, haggling with an outdated set can be frustrating. Stop waiting and start shopping for your new model via Amazon's incredible Prime Day Deals.




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Amazon Prime Day 2019: Best deals on kids toys from LOL Surprise to Fortnite figures

Amazon Prime Day is in full swing with thousands of deals, including kids toys and games. From LOL Surprise to furReal and Avengers Endgame toys, shop the best deals on toys and games here.




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From the GoPro to the SmartHalo: The best bicycle accessories for London cyclists

Cycling in London can be one of the most incredible experiences a person can have. However, to get the most out of cycling in the capital, you need the right kit. Here are some of the best accessories for it




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Best portable chargers: Keep your smartphone battery alive with these power banks

Portable chargers are compact, mobile and can often hold enough power to charge your phone multiple times over. Here are the best power banks on Amazon to keep your devices fully charged.




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Jeff Bezos and Lauren Sanchez enjoy another day of their St Barth getaway with her son

Jeff Bezos and Lauren Sanchez were seen causally strolling through St Barth with her son, Nikko Gonzalez, as they explored the French Caribbean island on Monday.




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Coronavirus France: Court limits Amazon to essential deliveries

A French court has ordered Amazon to restrict all its deliveries in the country to essential goods during the COVID-19 pandemic, such as food, hygiene products, and medical supplies.




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Raheem Sterling reveals Lionel Messi is the only shirt missing from his incredible collection

The Manchester City winger revealed his desire to have a room in his house dedicated to trophies and another for the shirts he has picked up throughout his career.




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Trent Alexander-Arnold goes from ecstasy to heartbreak in ePremier League Invitational tournament

The Liverpool full back was defeated by tournament favourite Diogo Jota, with the Wolves ace securing victory in the online showpiece after yet another golden goal strike.




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Sportsmail's 2019/20 PFA Team of the Year awards revealed

Tonight we all should have been readying ourselves for the PFA awards, eagerly counting down the minutes to learn where the honours would go. In its place, Sportsmail has instead made the big calls.




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Kyle Walker's former flame gives birth to his baby just weeks after his lockdown sex party shame

Lauryn Goodman took to social media channel Instagram to announce the news on Monday afternoon, alongside a photo of her with the newborn baby.




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Manchester City owners hopeful of adding Ligue 2 side Nancy to their growing portfolio of clubs

City Football Group (CFG) have been in negotiations with the Ligue 2 outfit about becoming the organisation's ninth team but the Coronavirus pandemic has put talks on ice.




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'Year after year, players left': Jack Wilshere admits big-name departures saw Arsenal's expectations

Arsenal mounted a legitimate title challenge in the 2010-11 season but top stars Cesc Fabregas, Samir Nasri and Robin van Persie then left in the space of a year.




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MARTIN SAMUEL: It all points to Mauricio Pochettino at Newcastle, but sacking Steve Bruce is cruel

MARTIN SAMUEL: It is no doubt why Steve Bruce sees his departure from Newcastle in the coming months as close on inevitable. He's been around long enough. He knows how this works.




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'Project Restart' ramps up as Premier League meets TODAY for crunch talks over finishing season

The Premier League holds a pivotal meeting this morning to decide on the details of 'Project Restart', with plans to resume the season to be ironed out before they seek Government approval.




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Virgil van Dijk, Sadio Mane and Mo Salah make EA Sports' Premier League Team of the Season so far

Club captain Jordan Henderson, full-backs Trent Alexander-Arnold and Andy Robertson and goalkeeper Alisson were the other members of Jurgen Klopp's side to make the 20-man squad.




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Man City's Aymeric Laporte insists football must listen to experts as talks continue over a return

The Premier League held a virtual meeting on Friday to finalise plans for 'Project Restart' with clubs determined to finish the 2019-2020 campaign but Laporte insists football must listen to the experts.




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As Jadon Sancho edges close to Premier League, how did other Dortmund stars get on after transfers? 

This year Dortmund face another battle to cling onto Jadon Sancho, amid interest from Premier League sides, but how have past players from the German side fared in the English top flight?




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Manchester City FC airliner used to transport MEAT during coronavirus pandemic

EXCLUSIVE: Etihad has a large cargo operation, but has been forced to repurpose 22 of its passenger planes as freighters during the coronavirus pandemic, including the Man City jet.




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Premier League delay crucial Project Restart meeting until NEXT WEEK after Boris Johnson's speech

Premier League clubs were due to to reconvene on Friday to vote on plans to revive the season. However, they will now wait until Boris Johnson reveals the next phase of the UK's lockdown to meet




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'Up to 10 clubs' growing concerned about crowd control when Premier League restarts

Premier League clubs fear that fans will break coronavirus social distancing guidelines even if football returns at neutral grounds. Some clubs believe viewing parties will also threaten guidelines




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PFA chief Gordon Taylor claims Premier League matches could be shorter than 90mins

Top-flight officials are considering a number of measures to improve the safety of players and staff amid the coronavirus crisis, including neutral venues and extra substitutes in every game.




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How the Premier League table would look if matches were shortened following Gordon Taylor comments

Manchester United's top-four hopes would be bolstered, while Newcastle's fight against relegation would be worse if Premier League matches were shortened from the start this season.




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Coronavirus: West Ham's Manuel Lanzini latest star to express concerns about restarting season

West Ham attacking midfielder Lanzini has become the latest top-flight star to publicly voice concerns about resuming playing, joining the likes of Aguero and Rudiger.




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Manchester City set to face victims of Barry Bennell in High Court

Manchester City will face a High Court trial over damages claims from eight men who were sexually abused by paedophile football coach Barry Bennell.




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Stars are able to have their say on Project Restart... via WhatsApp!

EXCLUSIVE: Players are being asked to share their concerns on Project Restart over WhatsApp, with the PFA then reporting their members' issues back to the Premier League.




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Manchester City keen on River Plate's Lucas Martinez Quarta with Nicolas Otamendi in line for swap

Reports in Argentina have claimed that Martinez, who has been capped by Argentina and has made 64 appearances for River since his debut in 2016, is a target for City manager Pep Guardiola.




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John Stones wants the Premier League to restart 'more than anyone' but says stars must be protected

The defender has been training at home since March with the nation lockdown down during the coronavirus outbreak, and now many teams are preparing to return to training with their clubs.




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Nelson Semedo set to be crucial to Barcelona's chase of Neymar, Lautaro Martinez or Joao Cancelo

Semedo arrived at Barca for £32m from Benfica in 2017 and has since impressed to become the club's first choice right-back. However, Barca are desperate to freshen up their first team.




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Premier League 'wants June 23 D-Day' for contract issues to be sorted

A number of stars, such as Liverpool's Adam Lallana, Manchester City's David Silva and Chelsea's Willian are out of contract on June 30 and will be free to negotiate with new clubs if no deal is offered.




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Manchester City reveal extent of their NHS support, carrying out 1,000 tests a day at the Etihad

Manchester City's partnership with the NHS is facilitating 1,000 coronavirus tests a day at the Etihad Stadium. The Premier League side have been praised for opening their doors to the NHS.




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Fears '50 players could SNUB Project Restart plan' in blow to Premier League's hopes

A number of Premier League players have already spoken publicly about their concerns upon returning to training and then match action due to fears that come with the coronavirus pandemic.




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How the Premier League's 'Big Six' are preparing for Project Restart

With all the relevant authorities set for talks within the next week about the next phase for the Premier League, Sportsmail looks at how the traditional 'Big Six' have been faring.




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Transfer news RECAP: Premier League and European clubs look to kick-start January business

Premier League and Championship clubs are poised to enhance their squads as the January transfer window creates a hive of comings and goings around Europe.




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Crystal Palace 0-1 Derby: Chris Martin on target as Championship club edge past top flight side

AMITAI WINEHOUSE AT SELHURST PARK: If Roy Hodgson was hoping for a favour from the man he made England captain, Wayne Rooney was not in an obliging mood.




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FA Cup fourth round draw RECAP: Date, time and channel plus BALL NUMBERS

Scroll through Sportsmail's live feed of the draw to find out who each side will be playing in the fourth round of the FA Cup.




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Northampton 0-0 Derby: League Two side earn fourth-round FA Cup replay against Championship team

ADAM SHERGOLD AT THE PTS ACADEMY STADIUM: Wayne Rooney was the centre of attention but Northampton proved themselves far from starstruck as they matched Derby blow for blow.




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Oxford vs Newcastle - FA Cup fourth round replay: Live score and updates

Newcastle United survived a stunning Oxford United comeback as Allan Saint-Maximin struck an extra-time winner, while Liverpool's kids set up a fifth round tie at Chelsea after beating Shrewsbury.




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Derby County 4-2 Northampton Town: Wayne Rooney scores to set up Manchester United FA Cup tie

IAN HERBERT AT PRIDE PARK: Wayne Rooney's appetite for the warm-up in a half empty stadium told you how much he wanted a swansong against Manchester United in the FA Cup fifth round.