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ASK TONY: Water torture of our £1,300 bowls club bill

I am the treasurer of a 300-year-old bowling club. In October, I received a water bill for £1,335.29 (£1,220.72 actual plus £114.57 estimated). Bills had previously been about £30 per quarter.




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ASK TONY: STILL waiting for £800 refund after Corsica crash in 2017

My son rented a vehicle in Corsica in July 2017 and was involved in a minor accident which was not his fault. Enterprise Corsica, the car hire firm, has not repaid his €950 excess.




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My fridge-freezer broke over 5 months ago and my insurer still hasn't paid out. What can I do?  

I made a claim with Legal and General five months ago after my fridge-freezer broke but it still hasn't paid out for the problem or made any repairs. What can I do to get this sorted?




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TONY HETHERINGTON: We're watching you 

Two South London men awaiting trial on fraud charges have been ordered to hand over £8.6 million.




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I owe £2,232 in tax but the new Chancellor isn't too bothered: TONY HETHERINGTON investigates 

I closed my company in March last year. Final corporation tax due stood at £2,232 and I have tried repeatedly to pay this, but now the company is closed, the Revenue just does not accept it.




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It's worth digging...your PPI claim comes to £2,579 

Ms B.M. writes: I had a Barclaycard, and I believe there was PPI automatically included, so I asked a claims company to look into this for me.




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Basil! I never even use the name...but fraudsters stole it 

S.A. writes: I think some scammers are operating off the back of Beside Asset Management Limited, which you have written about before.




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JEFF PRESTRIDGE: Put on a tin hat - and try our four defensive tips for the trenches 

The UK stock market alone has fallen in value by 30 per cent since the start of the year. But if you hold these trusts for troubled times then things should look better.




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ASK TONY: Travel agent pocketed £225 of our China holiday refund

Last July, my wife, daughter and I used travel agent Carlton Leisure to book flights to Beijing with British Airways, returning via Hong Kong, with an internal flight between there and Chengdu.




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'Bulgarian "crypto firm" stole £5,680 from my account': TONY HETHERINGTON investigates

I was contacted by Xtraderfx and told that it would transfer my frozen credit balance of £680 to my NatWest credit card. I agreed and gave my card details.




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Tui wanted me to pay £100 to postpone my holiday to Italy?

I am trying to defer my holiday with Tui to Italy until next year when the coronavirus outbreak will hopefully be over - but Tui have said if I do that, I will have to pay a £100 fee.




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ASK TONY: I was scammed out of £170, so why isn't PayPal paying up?

I received two texts from PayPal in the early hours of August 6 about a suspicious transaction. It was for £170.94 to a company called Zalando SE. I replied at 10.21am to say it was unauthorised.




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I booked my BA flights through a third party. Am I still able to get a voucher or a cash refund?

My flight to Cambodia has still not been cancelled but I cannot go. I booked through a third party but not sure if this means I can get a voucher in lieu of flights or a cash refund?




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Is a plumber allowed to fix our boiler during coronavirus outbreak? 

Our boiler has been playing up since the weekend and we ideally need a plumber to come over and check it over. Are engineers able to come out to do necessary maintenance?




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NORTH AMERICAN INCOME: The fund that Trump needs to succeed 

Not even the somewhat conservative portfolio underpinning investment trust North American Income has protected shareholders from the sharp market correction.




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I moved flat last weekend, during the coronavirus outbreak. Can I get my deposit back in 10 days?

I moved flat last weekend, thankfully just before the Government lockdown. Will I still be able to get my deposit back from my old flat, once I leave, within 10 days?




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ASK TONY: Husband's birthday Beatles treat fell victim to coronavirus

For my husband's 50th birthday I booked an apartment in Liverpool via Booking.com. He wanted to see all The Beatles memorabilia and we had tickets to see the tribute band.




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I need to cancel my TV licence but the website says I can't do that. Can I cancel my Direct Debit? 

I need to get a TV licence refund but online it says that it isn't possible to request a refund at the moment due to coronavirus. Can I just cancel my direct debit with the bank instead?




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ASK TONY: Metro bank froze my account and it has £30,000 stuck in it! 

Despite my repeated calls and a letter to Metro Bank's chief executive, it was almost a month before it wrote back asking for proof of address and details of my travel for the past 6 months.




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What can I do to cool down my one bed flat now the weather is getting hotter and I'm stuck inside? 

I live in a small, one bed, second story flat. As the weather is getting hotter, so is my flat. What are the best methods, aside from opening windows, to cooling it down?




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Should I now wash my clothes at 60 degrees to help beat coronavirus?

Someone told me the other day that I should now be washing all clothes at 60 degrees to kill viruses such as coronavirus. Should I wash at 60? And if I do, how much extra would this cost?




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ASK TONY: Why was hard-up son charged £51 to delay car loan payments

My son has been laid off due to the coronavirus, so he contacted Suzuki Finance to arrange a one-month payment holiday. It agreed to this, but said it will charge him £51 for this month.




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Sainsbury's defers £160m dividend as profits remain flat

Food sales in the peak week to March 21 jumped by 48 per cent. But the supermarket's general merchandise and clothing business, part of which operates through Argos, has suffered.




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TONY HETHERINGTON: Your debtor's 800 miles away in Shetland

I have received a letter from Lowell Portfolio, claiming an alleged debt of £599 which it says I owe to PayPal. But I rang PayPal and was told that in fact no money is owed on my account.




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ASK TONY:I got a £994 bill... years after I left my student digs 

In June 2014 I moved out of a student house I had been living in for two years while at university. The accounts were in my name. We always paid the full amount of our energy bill on time.




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Audley Harrison on winning gold 20 years ago and the public ridicule of his pro career

EXCLUSIVE INTERVIEW BY DANIEL MATTHEWS: He won Britain's first ever super-heavyweight gold but his pro career would become synonymous with ridicule and potential unfulfilled.




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JANE FRYER recalls the man who revolutionised the entertainment industry 

JANE FRYER: By the time he was 23, Ronan O'Rahilly had fled his native Ireland for London, was running a successful club in Soho, The Scene and set up a record label.




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Russian hamsters go head-to-head in hilarious race where they reach up to 600 strides a minute

Two Russian hamsters prove their incredible speed going head-to-head in a race around a wheel, shoving each other aside as their competitive streak shows. BBC Earth filmed the hilarious hamster race.




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Davina McCall looks glamorous in a bright yellow asymmetric dress as she hosts the Big Night In  

The TV presenter, 52, showcased her svelte physique in the vibrant asymmetric number, which boasted one dramatic statement sleeve.




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AMANDA PLATELL: How Wills turned into a right royal Goon on the Big Night In - and we loved it! 

AMANDA PLATELL: The most reliable, and dare I say wooden, member of the younger royals stole the show with a comic turn on the BBC's fundraiser The Big Night In.




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Former BBC Radio 4 presenter Richard Sanders dies, aged 62, after catching coronavirus in hospital 

Mr Sanders, who presented the programme Farming Today until 1998, died after contracting COVID-19 while in hospital, current presenter Charlotte Smith said on Saturday.




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Queen will send Captain Tom Moore a personalised telegram when he turns 100

Producers at BBC Breakfast worked alongside Buckingham Palace to organise the celebrations to mark the war hero's big day on Thursday.




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Taron Egerton left 'raging' after discarded cigarette causes a fire at his London apartment block  

The Rocketman star, 30,was reportedly left 'raging' after a discarded cigarette caused a fire at his luxury London apartment block, near the BBC Television Centre in White City on Friday.




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Killing Eve fans are sent into a frenzy as Villanelle and Eve get VERY steamy

WARNING: CONTAINS SPOILERS. During the third episode of Killing Eve, Villanelle (played by Jodie Comer) returns to London for a mission but soon tries to find Eve (Sandra Oh).




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Zoe Ball, 49, says her menopause symptoms include 'terrible anxiety and sobbing' 

Speaking to Tamzin Outhwaite about a new menopause drama, the Radio 2 Breakfast star listed the symptoms the menopause is throwing at her, including 'rage, sobbing, heat and anxiety.'




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Strictly bosses may AXE the live studio audience for 2020 to adhere with social distancing

Strictly Come Dancing may go ahead this autumn without its usual studio audience cheering on the performers.




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Michelle Keegan shares rare video in lockdown to thank fans for support ahead of Our Girl finale 

The actress, 32, joked she was in need of a 'filter' after going a week without washing her hair in lockdown, but still looked incredible, as she thanked Our Girl fans for their continued support.




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RICHARD LITTLEJOHN: When will TV news stop scaring us to death over coronavirus crisis? 

RICHARD LITTLEJOHN: Back in 2004, in the run-up to the U.S. Presidential election, I was invited to take part in a special edition of the BBC's Question Time, live from Miami.




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Oxford scientists working on coronavirus vaccine will know in six weeks if it's likely to work 

Sir John Bell, Regius professor of medicine at Oxford University, said 'several hundred' people have now been given the jab in the first British trial to find a vaccine.




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Son of Count Folke Bernadotte reveals he first heard about his father's assassination on the radio

Speaking to BBC World Service's Witness History, Count Bernadotte's youngest son, Bertil Bernadotte, told how he first learned of his father's death while listening to the radio at the age of 12.




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Dianne Buswell and Joe Sugg take fans back in time as they dress up for 80s inspired aerobics class

The Strictly Come Dancing professional pulled on spandex shorts and a curly wig complete with a vibrant pink hairband as she got into character for the high-energy, aerobics based class.




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Heartbreaking photographs reveal doctors and nurses working a 12-hour night shift 

Photographer Christopher Bobyn of Nine, BBC News Scotland was granted exclusive access to the NHS ICU at Hairmyres hospital, in East Kilbride Scotland over a period of 12 hours.




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Esther Rantzen and Bel Mooney debate whether the over-70s should have to keep self-isolating

Don't the older generation realise that the enforced coronavirus lockdown is proof that the elderly are valued, that the nation is trying to protect us and keep us safe, ESTHER RANTZEN, 79, writes.




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Peter Sellers' ex-wife Britt Ekland, 77, claims comedy actor was a 'very tormented soul'

Britt Ekland, now 77, was married to British comic actor Peter Sellers from 1964 to 1968. She's spoken candidly for the first time about their fights and his controlling ways in a new BBC documentary.




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Coronavirus UK: Names of 50 SAGE committee scientists revealed

The names of those who sit on the Scientific Advisory Group for Emergencies (Sage) had not previously been published on security and independence grounds.




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Care homes STILL struggling to get enough PPE despite deaths of nearly 6,000 elderly residents

Bosses say the requirement to wear PPE at all times while working in care homes, coupled with increased costs, mean that supplies often run out extremely quickly.




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Inmate, 18, jailed for a group attack on a young girl admits he self-harms to 'show remorse'

In BBC Three's Boys Banged Up, filmed at Hydebank Wood prison in Northern Ireland, inmate William claims he self harms out of remorse for his part in an attack on a young girl.




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Normal People star Paul Mescal is stunned as James Corden reveals the BBC drama 'changed my life' 

the Normal People star, 24, who plays Connell Waldren was left stunned on Thursday as James Corden revealed on Twitter that the Sally Rooney adaptation 'changed my life'.




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Trains will return to running at 70% of normal timetable in 10 days

TfL, who operate London's underground network, are 'running the maximum frequency' of services possible. Fewer trains means commuters have been forced to cram into over-crowded carriages.




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BBC 'may not award Sports Personality of the Year' for 2020 due to coronavirus crisis

The broadcaster may be forced to hold off on awarding the gong for this year with what promised to be an action-packed calendar severely disrupted due to the pandemic.