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AirPods Pro crackling issue target of new class-action lawsuit

A class-action lawsuit is accusing Apple of false advertising, claiming the crackling issue of the first-gen AirPods Pro go against Apple's marketing promises.


AirPods Pro

Filed on November 1 in the United States District Court for the Northern District of California, the proposed class action lawsuit titled "LaBella et al v. Apple" claims that Apple was incorrect in marketing the high-quality audio of the AirPods Pro. Across 51 pages, the lawsuit alleges that the audio issues of the personal audio accessories go directly against the quality claims.

The lawsuit, first reported by ClassAction.org, discusses how consumers complained about audio problems when using the AirPods Pro within months of release. The issues were significant enough for Apple to launch a service program for affected units made before October 2020.


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