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We place customers at the center of our design: Suresh Khadakbhavi, CEO of Digi Yatra

Suresh Khadakbhavi, CEO of Digi Yatra, envisions a seamless travel experience through innovative technology, emphasizing privacy, efficiency, and sustainability while transforming air travel into a contactless, user-friendly journey.




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Strategies for large enterprises to scale conversational AI across multiple touchpoints

For large enterprises, Conversational AI isn't just another digital tool; it's becoming a strategic imperative. Consider this: a typical Fortune 500 company handles over 50 million customer interactions annually across various channels – from social media and websites to mobile apps and contact centers.




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AI skilling: Intersection of leadership vision and operational strategy

AI is a strategic tool that can provide a competitive edge and foster R&D and innovation through the specific use of the technology. But is it increasingly becoming a mere marketing spiel? Do companies and key stakeholders understand the power of AI and its implied use cases for their domain or business? If yes, who should push AI implementation and skilling objectives in an organization?




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NASA follows Hurricane Orlene in the Eastern Pacific

The sixteenth tropical depression of the Eastern Pacific Ocean Hurricane Season formed on Saturday, Sept. 10 at 11 p.m. EDT and became a hurricane named Orlene early on Sept. 12. NASA-NOAA's Suomi NPP satellite captured an image of the strengthening storm.

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  • Earth & Climate

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NASA catches Tropical Depression 19W nearing Vietnam after formation

Early on Sept. 12 Tropical Depression 19W formed east of Vietnam. NASA's Aqua satellite passed over the South China Sea and captured a visible image of the storm that had quickly started moving over Vietnam.

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  • Earth & Climate

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Chemists offer enhanced 3-D look inside batteries

A team of chemists has developed a method to yield highly detailed, three-dimensional images of the insides of batteries. The technique, based on magnetic resonance imaging (MRI), offers an enhanced approach to monitor the condition of these power sources in real time.

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  • Physics & Chemistry

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Westerly winds have blown across central Asia for at least 42 million years

The gusting westerly winds that dominate the climate in central Asia, setting the pattern of dryness and location of central Asian deserts, have blown mostly unchanged for 42 million years. A University of Washington geologist led a team that has discovered a surprising resilience to one of the world's dominant weather systems. The finding could help long-term climate forecasts, since it suggests these winds are likely to persist through radical climate shifts.

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  • Earth & Climate

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Water helps assembly of biofibers that could capture sunlight

When it comes to water, some materials have a split personality - and some of these materials could hold the key to new ways of harnessing solar energy.

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  • Physics & Chemistry

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SpaceX launches satellite to boost Indonesia internet coverage

Over a third of Indonesia's population do not have access to the web, especially in far-flung areas of the world's fourth most populous country.




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Internet companies mail dissent note against IAMAI’s stand on digital competition bill

Internet and Mobile Association of India (IAMAI) had submitted its views to the CDCL opposing the prescription of ex-ante regulations for digital companies, saying that ex-ante measures “may limit growth not only of the market in question but the digital economy altogether”.




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Upcoming aviation, tech ventures giving Noida new identity: UP Minister Nand Gopal

"With the development of Asia's largest airport at Jewar, the freight corridor, data centres, food park, toy park, medical device park, an Integrated Industrial Township in Greater Noida, multi-modal transportation hub, the region managed by the Noida, Greater Noida and Yamuna Expressway authorities has got a new identity," Nand Gopal Gupta said.




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Internet shutdowns cost $1.9 billion to India in Jan-Jun 2023: Report

The shutdowns also led to a loss of nearly $118 million in foreign investment and triggered over 21,000 job losses, the global non-profit Internet Society said in its report 'Netloss'.




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How we connect you for a better future

At BT Global Services connections are our business. We are trusted by thousands of enterprises around the world, combining our global strength in networks, IT and innovation with local presence, expertise and delivery. Watch this video to find out how we can help you connect for a better future.




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Case Study : BT One Enterprise Cisco: Work without boundaries around the world

A BT One Enterprise Cisco solution makes voice calls between the UK and India simple and immediate. In most cases they’re free of charge too. Best of all, the employees feel as one with the BT global team.




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Case Study : GSK Nutritional Healthcare: Market leader makes customer care miles better

Care isn’t just part of the name at GSK Nutritional Healthcare. It’s at the heart of its customer help lines. But Ashley Thomas knew that the company’s legacy telephone technology was becoming a bit of a hindrance. Keen to boost customer service with new technology, a review of the market led Ashley to BT Cloud Contact




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OpenAI and rivals seek new path to smarter AI as current methods hit limitations

TECH-AI-OpenAI and rivals seek new path to smarter AI as current methods hit limitations




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Baidu bolsters AI lineup with text-to-image generator, no-code app builder

The country's leading search engine company is among tech firms shifting their focus to the commercialisation of large language model (LLM) applications after nearly two years of heavy investment in research and development in models that they tout as alternatives to OpenAI's GPT.




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CtrlS Datacenters says to offer access to Oracle AI, Cloud services

CtrlS will offer connectivity through two dedicated 100G Partner ports.




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Apple TV users may need an iPhone or iPad to accept iCloud terms and conditions

Previously, users were able to access Apple TV without needing any other Apple hardware. Users were allowed to set up the Apple TV, install apps, and make purchases completely independently. Sometimes users needed a web browser on a PC to perform the typical Apple ID management duties (if its necessary).




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As ChatGPT takes the internet by storm, here’s what its rivals are up to

OpenAI took the internet by storm as its AI chatbot ChatGPT wowed people with its ability to formulate detailed and human-like answers on a wide range of subjects in a few seconds.




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OpenAI to enable more customizations for enterprise and individual users

Speaking to investors at a Morgan Stanley conference, Altman said the AI company will focus on building a platform that sells APIs to others and creates killer apps like ChatGPT.




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Chinese investigators characterize the world of resistance gene exchange among bacteria

Certain antibiotic resistance genes are easily transferred from one bacterial species to another, and can move between farm animals and the human gut. A team led by Chinese researchers has characterized this "mobile resistome," which they say is largely to blame for the spread of antibiotic resistance. They found that many antibiotic resistance genes that are shared between the human and animal gut microbiome are also present in multiple human pathogens. These findings are published September 9 in Applied and Environmental Microbiology, a journal of the American Society for Microbiology.

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  • Biology & Nature

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Bacteria supply their allies with munitions

Many bacteria possess molecular spear guns, which they fire at enemies and rivals, thus putting them out of action. The tips of these nano-spear guns, known as Type VI secretion system (T6SS), are loaded with toxic molecules that lead to death of their adversaries. However, sometimes close related bacteria come under fire.

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  • Biology & Nature

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Study links altered brain chemistry, behavioral impairments in fish exposed to elevated CO2

Study Links Altered Brain Chemistry, Behavioral Impairments in Fish Exposed to Elevated CO2 Research team studied damselfish behavior and physiology under ocean acidification conditions predicted for year 2300

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  • Biology & Nature

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Mark Zuckerberg vs Elon Musk: Meta’s Twitter clone Threads sees 5 million signups in 4 hours

In just four hours of its launch, the social media platform has recorded over five million signups, Zuckerberg announced on Thursday.




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OpenKylin: China introduces indigenous computer operating system

China has developed OpenKylin, an operating system based on the open-source Linux platform, to reduce its dependence on US technology. OpenKylin 1.0, created by a community of approximately 4,000 developers, has been utilised in various sectors, such as finance, energy, and even in its space program. China's tech industry has prioritised developing an operating system that is not dependent on US technology, and OpenKylin is one of several under development that could replace Microsoft's Windows and Apple's MacOS. Notably, the system provides reliable fundamental software services and ensures security in critical areas such as government affairs and finance.




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IT hardware makers push for faster BIS certification to boost local production under PLI scheme

Industry executives have informed the Ministry of Electronics and Information Technology (MeitY) about the extended timelines for acquiring BIS (Bureau of Indian Standards) certification. This is due to the mandatory separate tests for battery packs installed on laptops, after running viability tests for making the products with local contract manufacturers.




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Study highlights serious security threat to many internet users

RIVERSIDE, Calif. -- Researchers at the University of California, Riverside have identified a weakness in the Transmission Control Protocol (TCP) of all Linux operating systems since late 2012 that enables attackers to hijack users' internet communications completely remotely.

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  • Mathematics & Economics

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New study: Are voters influenced by campaign visits?

Los Angeles, CA (August 17, 2016) Despite their extensive national press coverage, campaign visits might not be worth presidential candidates' time and resources. A new study out today finds that voters are largely unaware of and unresponsive to campaign visits. The study was published as part of a special issue of The ANNALS of the American Academy of Political and Social Science (a journal from SAGE Publishing) titled "Elections in America."

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  • Mathematics & Economics

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Cybersecurity firms CrowdStrike, Okta shares jump after better-than-expected earnings

CrowdStrike beat estimates when it reported late on Wednesday that its revenue jumped 37% to $731.6 million while adjusted net income more than doubled to $180 million in the second quarter on strong growth in subscriptions to its cloud-based data and identity protection services.




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OpenAI's internal AI details stolen in 2023 breach: Reports

OpenAI executives informed both employees at an all-hands meeting in April last year and the company's board about the breach, according to the report, but executives decided not to share the news publicly as no information about customers or partners had been stolen.




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AI-driven cyber attacks top risk for enterprises, says report

According to Zachary Ginsburg, senior director, research in the Gartner Risk & Audit Practice, while the upcoming US election generates headlines over the candidates' regulatory, trade and other proposals, organisations have difficulty considering the actual risk implications from the many scenarios that might unfold.




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Indian consumers are spending 52% of their time on open internet: Report

The open internet — comprising news and general websites, over-the-top (OTT) and connected TV (CTV), music streaming and online gaming — reaches almost 600 million consumers, which equates to nearly every internet user in India.




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Microsoft offers cloud customers AMD alternative to Nvidia AI processors

Microsoft's clusters of Advanced Micro Devices' flagship MI300X AI chips will be sold through its Azure cloud computing service. AMD, which expects $4 billion in AI chip revenue this year, has said the chips are powerful enough to train and run large AI models.




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Infosys collaborates with Sector Alarm to transform core enterprise business systems on cloud

According to a release, Infosys will work closely with Sector Alarm to migrate their disparate, on-premises Enterprise Resource Planning (ERP) platform onto Microsoft Dynamics 365 Finance and Operations (F&O), helping them modernize their financial and business operating models.




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108: Splitter and Lifter

Grey struggled to make a decision, Myke is back in lockdown, and they are both excited about the promise of new Macs.




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125: Making 'The Interstate’s Forgotten Code'

Grey published a new video, Myke has thoughts on categories, and they both share some feelings about pressure.




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137: A Barometer of Twitter

Grey is focusing on health, Myke has left Twitter, and they've both used ChatGPT.




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157: Being Better




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158: Is AI Still Doom? (Humans Need Not Apply – 10 Years Later)




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Pipcorn launches better-for-you Twists corn snacks

The snacks, made with corn flour, come in two flavors: Sea Salt and Cinnamon Sugar.




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Fortress Technology adds to existing Contact Reporter turkey package

Fortress Technology recently released a new suite that will add to the company’s Contact Reporter turnkey package.




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Key Technology VERYX 2.0 Digital Sorters

Key Technology, a member of the Duravant family of operating companies, will be introducing its VERYX 2.0 line of digital sorters at PACK EXPO Las Vegas, booth #C-4225.




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Anysort Hawk-Eye Technology sorter

At PACK EXPO 2021, Anysort U.S.A. will be showcasing its new cloud-based sorting machine with Hawk-Eye recognition technology and shape sorting automation for inshell walnuts and peanuts and its infrared color sorter with Hawk-Eye recognition technology for kernels of walnuts, pecans, almonds, and pistachios.




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Eastern Standard Provisions expands its retail reach across the U.S.

The producer, specializing in soft pretzels and waffles, now sells at 2,700+ stores.




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Marson Foods opens $35M waffle bakery, distribution center

The owners of the company operated Nature’s Bakery before selling to Kind Snacks.




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2018's buzzwords: organic, fresh, artisan, better-for-you, and value

As we enter 2018, five instrumental movements within snack and bakery rise to the top of my mind: organic, fresh, artisan, better-for-you and value.




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Interest in heirloom and heritage grains rises

Interest in "slower" food and deeper connections to food sources has brought heirloom tomatoes, heritage breeds of livestock, and ancient and heirloom grains to the fore.




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Exclusive interview: Spinato's, on frozen pizzas and broccoli crust

We recently were able to talk to Anthony Spinato, president of Spinato's Fine Foods, Tempe, AZ, about their new broccoli pizza crust and other frozen pizza aspects. 




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Barry Callebaut launches Chocolate Academy Center in Casablanca, Morocco

The Barry Callebaut Group officially inaugurated its Chocolate Academy Center in Casablanca, Morocco.