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Can online firms really find out your new card details before you?

I recently obtained a new Visa debit card from Lloyds and went to update all my subscription services with the new details. When I went onto Now TV, I saw it already had them.




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I'm no drug baron...I run a hair salon! TONY HETHERINGTON investigates

I had a letter from HSBC saying it had decided to close my beauty salon's business account. I rang the bank and was asked to complete a lengthy online form, which I did as best I could.




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ASK TONY: Late husband's £110,000 Isa left me facing unfair tax bill 

My husband died in September 2016, after putting his affairs in order. In February 2017, Interactive Investor was instructed to transfer my late husband's shares Isa to mine.




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ALEX BRUMMER: FCA has been too slothful in acting on problem firms

The Financial Conduct Authority was always going to be a bed of nails for Bank of England governor aspirant Andrew Bailey - and so it has proved.




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Can I cancel my Sky direct debit as the bills are in my ex's name?

My ex moved out nine years ago but Sky refused to change the name of our TV and broadband account even though it changed the payment details. I am now moving. What can I do?




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ASK TONY: My mobile caught fire in the car - but Samsung blames me!

My Samsung phone was only a year old when it spontaneously caught fire in the footwell of my car. I put it there after receiving a phone call, but as I drove off I noticed a strange smell.




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My flat is a fire risk so I can't staircase my shared ownership mortgage

I am a shared ownership resident in a London block of flats who recently tried to staircase my mortgage. However, the lender was worried my balcony might be flammable. Now I can't remortgage.




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Do you need a transit visa for a connecting flight if you don't leave airport?

One couple turned up at Heathrow Airport for their flight to Pittsburgh, Pennsylvania via Toronto - but were refused boarding for not having a transit visa for Canada.




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How to appeal an unfair private parking ticket

Parking tickets are the bane of every driver's life. Many of us who drive have fallen victim to them at some time or other - and often they are fair. But at times they are downright wrong.




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RUTH SUNDERLAND: Markets will ride out the Corona Virus crisis

The recent stock market falls have been the worst since the financial crisis and, just as then, we are in new and sobering territory.




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Coronavirus: What should be included in my travel insurance policy?

I have booked a family ski holiday to France in April and we have every intention of still going, despite coronavirus. What do I need to check for to see if I am covered if the trip gets cancelled?




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'Bulgarian "crypto firm" stole £5,680 from my account': TONY HETHERINGTON investigates

I was contacted by Xtraderfx and told that it would transfer my frozen credit balance of £680 to my NatWest credit card. I agreed and gave my card details.




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I booked my BA flights through a third party. Am I still able to get a voucher or a cash refund?

My flight to Cambodia has still not been cancelled but I cannot go. I booked through a third party but not sure if this means I can get a voucher in lieu of flights or a cash refund?




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Is a plumber allowed to fix our boiler during coronavirus outbreak? 

Our boiler has been playing up since the weekend and we ideally need a plumber to come over and check it over. Are engineers able to come out to do necessary maintenance?




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I moved flat last weekend, during the coronavirus outbreak. Can I get my deposit back in 10 days?

I moved flat last weekend, thankfully just before the Government lockdown. Will I still be able to get my deposit back from my old flat, once I leave, within 10 days?




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ASK TONY: Husband's birthday Beatles treat fell victim to coronavirus

For my husband's 50th birthday I booked an apartment in Liverpool via Booking.com. He wanted to see all The Beatles memorabilia and we had tickets to see the tribute band.




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I need to cancel my TV licence but the website says I can't do that. Can I cancel my Direct Debit? 

I need to get a TV licence refund but online it says that it isn't possible to request a refund at the moment due to coronavirus. Can I just cancel my direct debit with the bank instead?




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TONY HETHERINGTON: My uncle pays £492 a year to long dead funeral firm

'Going through my 91-year-old uncle's paperwork for him, I found he had signed up for Equitable Lifecare funeral plan in 2016, and has been paying £41 a month - £492 a year - since then.'




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From dentist bills to holidays: Your key coronavirus questions answered

Can your employer force you to take your eight outstanding days of holiday amid the lockdown? Sarah Bridge talks to the experts to get the answers.




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Should I now wash my clothes at 60 degrees to help beat coronavirus?

Someone told me the other day that I should now be washing all clothes at 60 degrees to kill viruses such as coronavirus. Should I wash at 60? And if I do, how much extra would this cost?




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Is it possible for companies to rotate their furloughed staff?

I wanted to know if it would be possible for companies to rotate the staff they have on furlough so we can all have a chance of earning our full salary - at least for a while?




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Can I get a divorce maintenance payment holiday due to coronavirus?

I run three rural pubs which are all closed and may not open again. I cannot afford to keep up my payments. What can I do?




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£186 vanished after my Wayfair account was hacked: ASK TONY

The homewares website Wayfair emailed to inform me my account details, including had been changed. I tried to check my account but my password had been changed.




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Hard-up parents complain that their children are missing out on BBC's Bitesize homeschooling lessons

Families without a TV licence said they cannot access some of the BBC Bitesize Daily's video content, which is available each week day on BBC iPlayer and via the red button at 9am.




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BBC's Big Night In viewers rejoice as Miranda reunites with former co-stars

BBC's Big Night In viewers rejoiced as Miranda Hart reunited with her former co-stars for a special sketch on Thursday evening during the fundraiser.




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Joe Sugg butchers girlfriend Dianne Sugwell's hair on BBC's Big Night In

The YouTuber was let loose on the red-haired Strictly dancer in a live segment of the fundraising special.




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BBC's Big Night In: Catherine Tate reprises her iconic role as schoolgirl Lauren

Catherine Tate reprised her much-loved role as schoolgirl Lauren Cooper alongside David Tennant during the BBC's Big Night In on Thursday evening.




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Hoax circulates on Twitter claiming that Elon Musk and Grimes are naming their child Influenza

The false claim seems to have originated from a fake news site called World Grey News earlier this week and rapidly gained traction on Twitter.




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Former BBC Radio 4 presenter Richard Sanders dies, aged 62, after catching coronavirus in hospital 

Mr Sanders, who presented the programme Farming Today until 1998, died after contracting COVID-19 while in hospital, current presenter Charlotte Smith said on Saturday.




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Taron Egerton left 'raging' after discarded cigarette causes a fire at his London apartment block  

The Rocketman star, 30,was reportedly left 'raging' after a discarded cigarette caused a fire at his luxury London apartment block, near the BBC Television Centre in White City on Friday.




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Strictly bosses fear 'professional dancers could be locked out of Britain amid coronavirus pandemic

Strictly Come Dancing bosses reportedly fear that some professional dancers could be locked out of Britain amid the coronavirus pandemic.




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Little Mix star Jade Thirlwall reveals she made a 'PENIS PIE'

Little Mix star Jade Thirlwall reveals she made a pie with a penis design on it because that's the thing she misses most while in lockdown.




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Nicky Clarke admits he 'despairs' over 'horrendous' lockdown looks

Nicky Clarke has admitted he 'despairs' over the lockdown haircuts the British public are giving themselves amid the lockdown.




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Coronavirus UK: Government taken to task for PPE failure

The Panorama investigation which aired last night accused ministers of counting 547million individual gloves, instead of 273.5million pairs, to fiddle PPE numbers.




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Our Girl fans rejoice over Georgie finally getting happy ending with teased Prof romance

Fans were delighted to see the army medic finally coming to terms with the death of her fiance Elvis and looking forward to the future, while Michelle said a final goodbye to the 'special' series




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Emotional first-time father, 22, meets his 'perfect' son for the first time

Sam, 25, and partner Jordan, featured in last night's episode of BBC 1's Life and Birth. Viewers were left emotional after the first-time father vowed to love his 'perfect' son for the 'rest of his life.'




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Ellie Goulding expresses her gratitude to healthcare professionals by sporting a NHS charity T-shirt

The Starry Eyed singer, 33, has continued to express her gratitude towards the NHS as she shared an Instagram image sporting a charity T-shirt on Tuesday evening.




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Michelle Keegan shares rare video in lockdown to thank fans for support ahead of Our Girl finale 

The actress, 32, joked she was in need of a 'filter' after going a week without washing her hair in lockdown, but still looked incredible, as she thanked Our Girl fans for their continued support.




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BBC DJ Gilles Peterson's accused stalker fires her lawyers after claims of 'witness intimidation'

Sarah Jayne Rook, 43, fired her lawyer Theresa Gerald on Friday after claiming she has been 'heavily intimidated'. She plans to represent herself and said her family have received death threats.




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Documentary following Prince William over the course of a year will air on the BBC

The one-off programme, currently titled Tackling Mental Health With the Duke of Cambridge, will see the prince examine 'men's mental health through the prism of football'.




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RICHARD LITTLEJOHN: When will TV news stop scaring us to death over coronavirus crisis? 

RICHARD LITTLEJOHN: Back in 2004, in the run-up to the U.S. Presidential election, I was invited to take part in a special edition of the BBC's Question Time, live from Miami.




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SEBASTIAN SHAKESPEARE: BBC's Sir Humphrey Burton lays bare the secrets of biggest names in memoir

SEBASTIAN SHAKESPEARE: Sir Humphrey Burton is to spill the beans in a memoir, including anecdotes about acquaintances like Andrew Lloyd Webber and Leonard Bernstein.




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Oxford scientists working on coronavirus vaccine will know in six weeks if it's likely to work 

Sir John Bell, Regius professor of medicine at Oxford University, said 'several hundred' people have now been given the jab in the first British trial to find a vaccine.




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Son of Count Folke Bernadotte reveals he first heard about his father's assassination on the radio

Speaking to BBC World Service's Witness History, Count Bernadotte's youngest son, Bertil Bernadotte, told how he first learned of his father's death while listening to the radio at the age of 12.




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Dianne Buswell and Joe Sugg take fans back in time as they dress up for 80s inspired aerobics class

The Strictly Come Dancing professional pulled on spandex shorts and a curly wig complete with a vibrant pink hairband as she got into character for the high-energy, aerobics based class.




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Coronavirus UK: Local tips reopen where councils have PPE

Some councils said they won't open sites until safety measures put in place. New analysis revealed fly-tipping has increased by 300 per cent during the Covid-19 lockdown.




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JOHN HUMPHRYS says the coronavirus crisis has been a tragedy but has had many benefits

JOHN HUMPHRYS: The pandemic has changed our way of life dramatically and we're starting to get the hang of it and even, dare I say it, enjoy it.




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BT and Sky TV piracy row with Saudi Arabia could threaten Newcastle takeover bid

The BBC, another key Premier League partner, has also complained to the European Commission about Saudi Arabia regarding TV piracy, which could scupper state's bid to buy Newcastle.




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Culture Minister Oliver Dowden blasts BBC director-general over bias in wake of Panorama programme

Mr Dowden urged director-general Tony Hall to 'uphold the highest standards in relation to integrity and impartiality' in the wake of the Panorama programme which featured five left-wing activists.




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EastEnders in 'talks over how to deal with coronavirus filming issues when production recommences'

EastEnders bosses have reportedly held crisis talks about how they'll tackle coronavirus filming issues when production on the BBC soap recommences in June.