By Jeremy Landau, freelance writer.

Retail's dynamic environment is seeing a real shift, driven by the integration of advanced software solutions. This goes beyond a mere technological upgrade – it's about completely transforming the customer experience.

By James Morgan, freelance writer.

Are you tired of carrying cash and credit cards everywhere you go? It's time to embrace the next big leap in cashless transactions: IoT payments. With IoT (Internet of Things) technology, payment systems are becoming more convenient, efficient and secure than ever before.

By Jennifer Richards, freelance writer.

The retail landscape is rapidly evolving, and technology is the driving force behind this transformation. As an expert in retail technology, I've observed several groundbreaking trends set to redefine the shopping experience in 2024 and beyond. Here's a look at the most prominent ones:

By Jeremy Landau, freelance writer.

It’s no secret that when your business begins to grow, you will need to add staff to accommodate the increased sales and other demands on store operations. This tends to become more complex as your business gets larger, and staff roles and responsibilities may need to be diversified and identified, so everyone knows what they should be doing.

In the ever-evolving landscape of retail, businesses face an ongoing challenge: theft.Despite many retailers implementing additional security measures, the issue of stolen goods continues to plague the industry with beers and wine, health and beauty products, and baby formula being the most common stolen goods.

The retail industry is witnessing an unprecedented level of competition, and traditional marketing strategies are becoming obsolete.

Recognizing the need for enabling innovative digital customer experiences, Ergonomic Solutions will showcase a comprehensive lineup of engaging customer facing solutions to drive personal interaction in retail and hospitality environments at EuroCIS 2024 (Hall 9 A40) in Dusseldorf from 27th – 29th February.

By Ryan Edwards, freelance writer.

Omnichannel is one of the most effective retail strategies for engaging customers, driving sales, and building lasting relationships. A way to strengthen this game-changing approach is the revolutionary power of Artificial Intelligence (AI).

Nexi, the European PayTech, now enables merchants in Italy to accept in-person contactless payments seamlessly and securely with Tap to Pay on iPhone, and will continue to expand the availability of Tap to Pay on iPhone to its customers in Europe where the service is available.

Cleveron, a click-and-collect automation solutions innovator, is proud to launch a modular outdoor parcel locker, Cleveron 355. The newest solution is specially engineered for DIY and home furnishing retailers, enabling the automated handover of extra-large items.

Aptos has announced that EE is introducing a new cloud-based POS solution from Aptos in its retail stores. The technology will enhance EE’s customer engagement capabilities and reduce the IT infrastructure footprint in each store. 

By Brad Hyett, CEO at phos.

With the news from UK Finance that 93% of all UK cards are now contactless, we cannot underestimate the importance of a reliable digital payment infrastructure. But what happens when traditional chip-and-pin machines fail? We all remember the recent tech outages across McDonald's, Tesco, and Sainsbury's, which forced the outlets to close down.

By Jack Pollard, freelance writer.

Retail is one of the most competitive landscapes out there today. Consumption is at an all-time high, but the cost of living crisis means that brands need to fight harder than ever to convince consumers that their products are what they need.

PayPoint and Teya have entered into a partnership that has led to the launch of a new service for Teya Business Account holders at PayPoint stores nationwide.

Cash handling solutions provider, Volumatic, has joined forces with EPoS solution providers MHouse Business Solutions to offer more efficient, accurate and streamlined cash processing to convenience retailers in Scotland and beyond.

SUZOHAPP is pleased to announce the appointment of Simon James as its new Executive Vice President of Retail & Transportation.Simon joined SUZOHAPP as Managing Director (MD) of the United Kingdom & Ireland, on September 1, 2018 and has made a very positive impact on our business there in a year's time.

Within the next twelve months, kiosks will be mainstream in the UK quick service restaurants (QSR), fast food and the casual dining market, according to the first UK research into consumer views and hospitality sector plans.

SUZOHAPP – a global market leader of software and hardware payment management solutions – will be exhibiting at EuroShop, the world’s largest retail trade fair from February 16-20 in Dusseldorf, Germany.On display at booth #6A75 will be the market leading CashComplete™ line of payment management solutions.

The market for self-ordering kiosks is booming, as restaurant operators seek to meet consumer demand for self-service.

Most of us have used a self-service, multi-user kiosk at some point in our lives, to purchase train tickets, to select our burger at a fast food restaurant, to pay for parking in a multi-story car park, to check-in at a hospital or airport to name just a few.

The question is, will COVID-19, or possibly some future virus strain make people reluctant about using these now necessary machines

Wirral-headquartered Evoke Creative, a design-led manufacturer of interactive digital solutions, has developed a series of innovative new products which address the challenges faced by its blue-chip client base as they re-open for customers and employees.

The Posiflex Group has responded to rising demand from customers in Europe by recruiting a seasoned executive to boost the European sales and marketing operations in its KIOSK subsidiary, a manufacturer of kiosks and interactive displays.

Elo, a Silicon Valley-based global provider of interactive solutions, has announced major enhancements to its Elo Access App.

Worldline, the payment and transactional services provider, and kiosk solutions provider Evoke Creative, have announced the first product release in what they say will be a long-term partnership: A charity donation kiosk to support Network Rail’s Route out of Homelessness charity initiative this winter.

Black Box, a global information technology solutions provider, has introduced the first solution in its Return to Work suite designed to help organisations and businesses in different industries provide a safer environment for their staff, visitors and customers.

Security and Safety Things GmbH has entered into a partnership with the Johan Cruijff ArenA in Amsterdam to deploy its IoT platform for smart surveillance cameras to enhance overall fan experience, optimize ArenA operations and increase visitor security and privacy.

In addition to its knowhow as a manufacturer of complete ranges of POS systems (EPOS, Mobile POS / tablets), Aures Technologies is continuing its development in the kiosk and SCO sector (self-check-out or self-service check-out) and the omnichannel digital customer journey.

By Ed Smith, freelance journalist

Self-checkouts have proven to be an increasingly popular option for shoppers to take control of their own scanning of items. It can feel a little quicker and allows you to scan then pack your goods at your own pace rather than trying to keep up with a cashier.

Ras Al Khaimah Economic Zone (RAKEZ) has tied up with RAKBANK to facilitate the opening of bank accounts for RAKEZ clients through a digital kiosk within its one-stop shop service centre in Al Hamra, Ras Al Khaimah. The new kiosk allows clients to complete their application on the spot, without the need to visit a RAKBANK branch.

Janam Technologies, provider of rugged mobile computers and contactless access solutions, has introduced the newest addition to its Guardian family of access management hardware solutions.

Smart Volution is launching a new addition to its Register family of POS solutions at the National Convenience Show at the NEC Birmingham on the 25th to the 27th of April 2022.

The Ergonomic Solutions Group, the designer and manufacturer of technology mounting solutions, has launched the SpacePole Kiosk – described as a multifunctional platform with maximum flexibility for a wide range of self-service applications including self-check-in/check-out, self-ordering, endless aisle, product display & advertising, ticketing, click & collect and many more.

Doddle, the global e-commerce technology provider, has introduced a range of self-service kiosks to its solution portfolio, enabling retailers and carriers to address the challenge of online returns. 

imageHOLDERS’ bespoke kiosk technology has helped ViewPoint Feedback develop a new range of touchless self-service solutions ­- ensuring customers, employees, patients and students continue to leave vital real-time responses.

Global financial technology company SumUp has unveiled its Kiosk solution designed to transform how businesses process orders. SumUp’s Kiosk solution is claimed to be able to dramatically improve the speed at which merchants can process orders.

New Look has rolled out return kiosks in partnership with ZigZag Global, provider of technology-driven retail returns solutions, across a selection of New Look stores.

Nearly two-thirds of shoppers step into a store without a specific purchase in mind, looking to be inspired by retailers who can craft the ideal ambience through digital screens and interactive kiosks. 

Advantech, provider of AIoT platforms and services, has launched ARK-3533, a compact fanless edge computer tailored for kiosk and robotics applications.

EKM, the software solutions provider for simplified managed print, remote service automation, and anything-as-a-service (XaaS) subscription enablement, has entered into an international partnership with Global Document Lifecycle Solutions Integrator, @DOCS, an end-to-end provider for document, records, print and visitor management solutions.

Across the globe, enough food is produced to feed 10 billion people, yet hunger and famine still prevail. Each year, around 931 million tonnes of food is wasted following production and processing; of this, 569 million tonnes (61%) is consumer waste, and 118 million tonnes (13%) comes from retail.

BIXOLON Europe GmbH, a subsidiary of BIXOLON, the global manufacturer of advanced receipt, label and mobile printers, welcomes visitors on stand 4/F80 at LogiMAT 2023 from the 25-27.04.2023, where it will be showcasing its advanced range of printing solutions for the intralogistics market.

Avery Dennison Label and Packaging Materials EMENA has introduced AD XeroLinr DT, a new FSC-certified and phenol-free direct thermal (DT) linerless solution that drives productivity, reduces waste and advances sustainability.

Leibinger introduced what it describes as the world’s first intelligent coding & marking system – the IQJET – on May 3 in Düsseldorf, the day before the opening of the interpack trade show.

According to a report from Adroit Market Research, 3D printing powder market is projected to grow at a CAGR of 26.6% between 2021 and 2031.

BIXOLON Europe GmbH, a subsidiary of BIXOLON the global manufacturer of advanced receipt, label and mobile printers, has launched its SRP-330III thermal point-of-sale printer series for all ticketing and receipting operations in the retail, hospitality and transportation sectors, an enhancement of the previous SRP-330II.

The low migration inks market size is projected to be worth US$ 1.4 billion in 2023. The market is likely to surpass US$ 2.8 billion by 2033. It is expected to showcase growth at an impressive CAGR of 6.9% during the forecast period.

On 26th June 1974, retail history was made with the scanning of the first-ever linear barcode. It started as a method to help supermarkets facilitate price look-up at the point of sale (POS) and has now become the common standard for commerce the world over, with global specifications managed by the international standards organisation GS1.

Business technology solutions provider Brother UK has launched three new managed print services (MPS) solutions to enhance its support for resellers amid growing demand for print-as-a-service.

The peak season is renowned for Christmas cheer, retail opportunity, in store shopping, bustling shopping centres and queues. Additionally, shoppers and restaurant clientele are busy. They detest queues. Their time is precious. They have places to go and people to see.

BIXOLON Europe GmbH, a subsidiary of BIXOLON, the manufacturer of advanced receipt, label and mobile printers, has entered into a partnership with ACS Postal Services (ACS), the Greek courier service provider.

By Adrian Stokes, freelance writer.

In the fast-paced world of retail, simply offering quality products is no longer enough to stay competitive. To thrive, retailers must adopt a strategic approach to pricing. Price optimisation is not just a tool for boosting profits; it's a matter of survival and growth. Here are three reasons why retailers need to embrace price optimisation and the benefits of automating pricing operations.