Aim/Purpose: This study investigates the drivers of user satisfaction in e-government services and its influence on continued use intention and citizen trust in government. It employs the integration of the Technology Acceptance Model (TAM) and the Information System Success Model (ISSM). Background: Electronic government, transforming citizen-state interactions, has gained momentum worldwide, including in India, where the aim is to leverage technology to improve citizen services, streamline administration, and engage the public. While prior research has explored factors influencing citizen satisfaction with e-government services globally, this area of study has been relatively unexplored in India, particularly in the post-COVID era. Challenges to widespread e-government adoption in India include a large and diverse population, limited digital infrastructure in rural areas, low digital literacy, and weak data protection regulations. Additionally, global declines in citizen trust, attributed to economic concerns, corruption, and information disclosures, further complicate the scenario. This study seeks to investigate the influence of various factors on user satisfaction and continuance usage of e-government services in India. It also aims to understand how these services contribute to building citizens’ trust in government. Methodology: The data were collected by utilizing survey items on drivers of e-government services, user satisfaction, citizen trust, and continuance use intention derived from existing literature on information systems and e-government. Responses from 501 Indian participants, collected using an online questionnaire, were analyzed using PLS-SEM. Contribution: This study makes a dual contribution to the e-government domain. First, it introduces a comprehensive research model that examines factors influencing users’ satisfaction and continuance intention with e-government services. The proposed model integrates the TAM and ISSM. Combining these models allows for a comprehensive examination of e-government satisfaction and continued intention. By analyzing the impact of user satisfaction on continuance intention and citizen trust through an integrated model, researchers and practitioners gain insights into the complex dynamics involved. Second, the study uncovers the effects of residential status on user satisfaction, trust, and continuance intention regarding e-government services. Findings reveal disparities in the influence of system and service quality on user satisfaction across different user segments. Researchers and policymakers should consider these insights when designing e-government services to ensure user satisfaction, continuance intention, and the building of citizen trust. Findings: The findings indicate that the quality of information, service, system, and perceived usefulness play important roles in user satisfaction with e-government services. All hypothesized paths were significant, except for perceived ease of use. Furthermore, the study highlights that user satisfaction significantly impacts citizen trust and continuance use intention. Recommendations for Practitioners: The findings suggest that government authorities should focus on delivering accurate, comprehensive, and timely information in a secure, glitch-free, and user-friendly digital environment. Implementing an interactive and accessible interface, ensuring compatibility across devices, and implementing swift query resolution mechanisms collectively contribute to improving users’ satisfaction. Conducting awareness and training initiatives, providing 24×7 access to online tutorials, helpdesks, technical support, clear FAQs, and integrating AI-driven customer service support can further ensure a seamless user experience. Government institutions should leverage social influence, community engagement, and social media campaigns to enhance user trust. Promotional campaigns, incentive programs, endorsements, and user testimonials should be used to improve users’ satisfaction and continuance intention. Recommendation for Researchers: An integrated model combining TAM and ISSM offers a robust approach for thoroughly analyzing the diverse factors influencing user satisfaction and continuance intention in the evolving digitalization landscape of e-government services. This expansion, aligning with ISSM’s perspective, enhances the literature by demonstrating how user satisfaction impacts continuance usage intention and citizen trust in e-government services in India and other emerging economies. Impact on Society: Examining the factors influencing user satisfaction and continuance intention in e-government services and their subsequent impact on citizen trust carries significant societal implications. The findings can contribute to the establishment of transparent and accountable governance practices, fostering a stronger connection between governments and their citizens. Future Research: There are several promising avenues to explore to enhance future research. Expanding the scope by incorporating a larger sample size could enable a more thorough analysis. Alternatively, delving into the performance of specific e-government services would offer greater precision, considering that this study treats e-government services generically. Additionally, incorporating in-depth interviews and longitudinal studies would yield a more comprehensive understanding of the dynamic evolution of digitalization.

This study examined a professional development program designed to support Civics teachers in their efforts to promote empathy among Israeli Jewish students towards Israeli Arabs. The design rationale for the program is that teachers should experience empathic processes themselves before supporting their students in such an endeavor and that meaningful empathic processes can occur online if activities are properly designed. All phases of the program were designed to support teachers to participate as part of an online community of practice. Sixty Jewish teachers participated in two iterations of the design study. Refinements were made in the second iteration to provide teachers with explicit definitions of empathy and specific instructions for reflection. Findings indicate that these changes were reflected in higher degrees of empathic responses among teachers. Teachers also indicated that being a part of an online learning community contributed to the learning process they experienced during the program. We interpret this as a first step in enabling teachers to assist their students to develop a more empathetic approach toward the minority group and conclude with a discussion of recommended design principles for promoting such an approach.

CAPTCHA is one of the most common solutions to check if the user trying to enter a Website is a real person or an automated piece of software. This challenge-response test, implemented in many Internet Websites, emphasizes the gaps between accessibility and security on the Internet, as it poses an obstacle for the learning-impaired in the reading and comprehension of what is presented in the test. Various types of CAPTCHA tests have been developed in order to address accessibility and security issues. The objective of this study is to investigate how the differences between various CAPTCHA tests affect user experience among populations with and without learning disabilities. A questionnaire accompanied by experiencing five different tests was administered to 212 users, 60 of them with learning disabilities. Response rates for each test and levels of success were collected automatically. Findings suggest that users with learning disabilities have more difficulties in solving the tests, especially those with distorted texts, have more negative attitudes towards the CAPTCHA tests, but the response time has no statistical difference from users without learning disabilities. These insights can help to develop and implement solutions suitable for many users and especially for population with learning disabilities.

Aim/Purpose: As online video lectures rapidly gain popularity in formal and informal learning environments, one of their main challenges is student retention. This study investigates the influence of adding interactivity to online video lectures on students’ attention span. Background: Interactivity is perceived as increasing the attention span of learners and improving the quality of learning. However, interactivity may be regarded as an interruption, which distracts students. Furthermore, adding interactive elements to online video lectures requires additional investment of various resources. Therefore, it is important to investigate the impact of adding interactivity to online video lectures on the attention span of learners. Methodology: This study employed a learning analytics approach, obtained data from Google Analytics, and analyzed data of two Massive Open Online Courses (MOOCs) that were developed by the Open University of Israel in order to make English for academic purposes (EAP) courses freely accessible. Contribution: The paper provides important insights, based on quantitative empirical research, on: integrating interactive elements in online videos; the impact of video length; and differences between two groups of advanced and basic learners. Furthermore, it demonstrates how learning analytics may be used for improving instructional design. Findings: The findings suggest that interactivity may increase the attention span of learners, as measured by the average online video lecture viewing completion percentage, before and after the addition of interactivity. However, when the lecture is longer than about 15 minutes, the completion percentages decrease, even after adding interactive elements. Recommendations for Practitioners: Adding interactivity to online video lectures and controlling their length is expected to increase the attention span of learners. Recommendation for Researchers: Learning analytics is a powerful quantitative methodology for identifying ways to improve learning processes. Impact on Society: Providing practical insights on mechanisms for increasing the attention span of learners is expected to improve social inclusion. Future Research: Discovering further best practices to improve the effectiveness of online video lectures for diverse learners.

Aim/Purpose: This study examines the impact of the Israeli National Program on pre-service teachers’ skills in the integration of ICT in teaching and discusses the influential factors of successful implementation of practices in the field. Background: In the current Information Age, many countries relate to education as an im-portant factor for national growth. Teacher education plays a significant role in coping with the challenge of educating a new generation of school students to compete in a technology-driven society. In 2011, the Israel Ministry of Education initiated the National Program for transforming teacher education colleges to meet the demands of the 21st century. Methodology: The study focuses on two research questions: (1) What was the impact of the National Program on pre-service teacher training concerning the integration of ICT in their teaching? (2) What are the predictors of the pre-service teachers’ practice of ICT integration in teaching? It is a quantitative study, based on data collected in two rounds two years apart that compares several indices of pre-service teachers’ preparation to teach with ICT. Contribution: The findings offer insights regarding influential factors of successful integration of ICT in education. Findings: Analyses showed a significant increase in most of the indices of teacher training according to the National Program, in particular in the number of ICT-based lessons that pre-service teachers taught in their teaching practice at schools. Predictors of ICT integration in teaching were modeling by faculty members and school mentor teachers, the number of ICT-based lessons taught by pre-service teachers, and pre-requisite conditions at schools and colleges. Recommendations for Practitioners: The current challenge is to promote innovative ICT-based teaching methods among teacher educators, school teacher mentors, and pre-service teachers. Recommendation for Researchers: The findings underscore the importance of modelling by the school mentors as well as pre-requisite conditions at schools. Impact on Society: Being acquainted with the most influential factors of successful integration of ICT in teaching by pre-service teachers can improve teacher education as well as the education system in educating future generations. Future Research: More research is needed to learn about the dissemination of innovative models of ICT integration in teaching by pre-service teachers and their educators.

Aim/Purpose: The research investigates the impact of Information and Communication Technologies (ICT) on Iranian refugees’ settlement in Australia. Background: The study identifies the issues of settlement, such as language, cultural and social differences. Methodology: The Multi-Sited Ethnography (MSE), which is a qualitative methodology, has been used with a thematic analysis drawing on a series of semi-structured interviews with two groups of participants (51 Iranian refugees and 55 people with a role in assisting refugees). Contribution: The research findings may enable the creation of a model for use by the Aus-tralian Government with Iranian refugees. Findings: The findings show the vital role ICT play in refugees’ ongoing day-to-day life towards settlement. Recommendations for Practitioners: The results from this paper could be generalised to other groups of refugees in Australia and also could be used for Iranian refugees in other countries. Recommendation for Researchers: Researchers may use a similar study for refugees of different backgrounds in Australia and around the world. Impact on Society: ICT may assist refugees to become less isolated, less marginalized and part of mainstream society. Future Research: Future research could look into the digital divide between refugees in Australia and main stream Australians.

Aim/Purpose: To develop a framework for utilizing Mobile Assisted Language Learning (MALL) to assist non-native English migrant women to acquire English vocabulary in a non-formal learning setting. Background: The women in this study migrated to Australia with varied backgrounds including voluntary or forced migration, very low to high levels of their first language (L1), low proficiency in English, and isolated fulltime stay-at-home mothers. Methodology: A case study method using semi-structured interviews and observations was used. Six migrant women learners attended a minimum of five non-MALL sessions and three participants continued on and attended a minimum of five MALL sessions. Participants were interviewed pre- and post-sessions. Data were analysed thematically. Contribution: The MALL framework is capable of enriching migrant women’s learning experience and vocabulary acquisition. Findings: Vocabulary acquisition occurred in women from both non-MALL and MALL environment; however, the MALL environment provided significantly enriched vocabulary learning experience. Future Research: A standardised approach to measure the effectiveness of MALL for vocabulary acquisition among migrant women in non-formal setting

Aim/Purpose: In the modern world, simulation has become a new phenomenon in education, which conveys new and innovative ideas of curriculum, instruction, and classroom management. It makes certain of Aristotle’s words when he said that “The things we have to learn before we do them, we must learn by doing them”. One might think that simulation in education is one of these technologies. This study examined preservice and new teachers’ perceptions about the con-cept of conflict and educational conflict management in a simulation workshop conducted at the Academic Arab College’s Simulation Center in Haifa, Israel. Background: Simulation engages learners in “deep learning” and empowers their understanding. In other words, simulation provides an alternative real world experience. As part of our work at the Educational Simulation Center in the Arab Academic College in Haifa, Israel, we examined the performance and contribution of educators who visit the center and participate in educational conflict management simulation workshops. Methodology: A mixed methods study was conducted. A total of 237 participants of preservice teachers from diverse professions were divided into 15 groups to examine the research question: How does the experience of participating in a simulation workshop affect preservice teachers’ perception about the concept of conflict? Contribution: This study seeks to contribute to simulation and conflict management in education. This contribution to the body of literature can help researchers, scholars, students, and education technology professionals to advance simulation research studies. Findings: The study findings indicate that there is a high degree of satisfaction (more than 90%) among preservice teachers in participating in the workshop. It also indicates a positive and significant change in participants’ perceptions of the concept of conflict and the management of conflict situations. Recommendations for Practitioners: In light of the study findings, it is recommended that new teachers be exposed to simulation workshops with a variety of scenarios dealing with different conflict situations. This exposure could contribute to their professional development and conduct in a more efficient and convenient manner in schools.

Technology has transformed education, perhaps most evidently in course delivery options. However, compelling questions remain about how technology impacts learning. Adaptive learning tools are technology-based artifacts that interact with learners and vary presentation based upon that interaction. This paper compares adaptive learning with a conventional teaching approach implemented in a digital literacy course. Current research explores the hypothesis that adapting instruction to an individual’s learning style results in better learning outcomes. Computer technology has long been seen as an answer to the scalability and cost of individualized instruction. Adaptive learning is touted as a potential game-changer in higher education, a panacea with which institutions may solve the riddle of the iron triangle: quality, cost and access. Though the research is scant, this study and a few others like it indicate that today’s adaptive learning systems have negligible impact on learning outcomes, one aspect of quality. Clearly, more research like this study, some of it from the perspective of adaptive learning systems as informing systems, is needed before the far-reaching promise of advanced learning systems can be realized.

The impact that Facebook and Twitter usage has on the creation and maintenance of university student’s cognitive social capital was investigated on students in the Western Cape province of South Africa. Facebook and Twitter were selected as part of the research context because both are popular online social network systems (SNSs), and few studies were found that investigated the impact that both Facebook and Twitter have on the cognitive social capital of South African university students. Data was collected from a survey questionnaire, which was successfully completed by over 100 students from all 5 universities within the Western Cape. The questionnaire was obtained from a previous study, allowing comparisons to be made. Analysis of the results however, did not show a strong relationship between the intensity of Facebook and Twitter usage, and the various forms of social capital. Facebook usage was found to correlate with student’s satisfaction with university life; which suggests that increasing the intensity of Facebook usage for students experiencing low satisfaction with university life might be beneficial.

Aim/Purpose: The media and research have made significant noise about young people’s addictions to technology, however the American Psychological Association (APA) has reserved judgment on the clinical diagnosis of technology addiction. Research to understand technology addiction is important to the future of information systems development and behavioral usage understanding. Background: Addiction implies that there is a problem from which an IS client needs to try to recover, further implying a negative impact on life. Multiple defini-tions and outcomes of addictions have been studied in the information systems discipline, with virtually no focus on quality of life of the IS client. Methodology: This research employs a survey of students at a large southwestern United States university. Measures were adopted from previously validated sources. The final sample includes 413 usable responses analyzed using PLS. Contribution: This research broadens theoretical and practical understanding of SNS IS client perceptions by relating technology addiction to a broader impact on an individual’s life. By doing so, it provides guidance on society’s understanding of frequent technology use, as well as the development of new systems that are highly used. Findings: This research indicates diminished impulse control, distraction, social influence and satisfaction are all highly correlated with technology addiction; specifically, 55% of the variance in addiction is explained by these four indicators. However, the model further shows addiction has no significant relationship with overall satisfaction of life, indicating that IS clients do not correlate the two ideas. Recommendations for Practitioners: Heavy technology use may indicate a paradigm shift in how people inter-act, instead of a concern to be addressed by the APA. Recommendation for Researchers: Research needs to clearly define technology dependence, addiction, and overuse so that there is a strong understanding of what is meant. These findings help guide assumptions about the dark side of Information Technology. Impact on Society: While technology use is increasing, younger generations may find the use to be acceptable and less of a problem then older generations. Future Research: Future research should replicate these findings on other technology artifacts and other technology addiction definitions. In the future, there is also opportunity to delve deeper into the outcome variable of satisfaction with life.

Aim/Purpose: In this paper, we address the theoretical challenges today’s scientific community faces to precisely draw lines between true and false pictures. In particular, we focus on problems related to the hidden wonders of science and the shiny images produced for scientific papers or to appeal to wider audiences. Background: As rumors (hoaxes) and false news (fake news) explode across society and the current network, several initiatives using current technology have been launched to study this phenomena and limit the social impact. Over the last two decades, inappropriate scientific behavior has raised more questions about whether some scientific images are valid. Methodology: This work is not about analyzing whether today’s images are objective. Instead, we advocate for a general approach that makes it easier to truly believe in all kinds of knowledge, scientific or otherwise (Goldman, 1967; Goldman, & Olson, 2009). This need to believe is closely related to social order (Shapin, 1994). Contribution: We conclude that we must ultimately move away from older ideas about truth and objectivity in research to broadly approach how science and knowledge are represented and move forward with this theoretical approach when communicating science to the public. Findings: Contemporary visual culture suggests that our world is expressed through images, which are all around us. Therefore, we need to promote the reliability of scientific pictures, which visually represent knowledge, to add meaning in a world of complex high-tech science (Allamel-Raffin, 2011; Greenberg, 2004; Rosenberger, 2009). Since the time of Galileo, and today more than ever, scientific activity should be understood as knowledge produced to reveal, and therefore inform us of, (Wise, 2006) all that remains unexplained in our world, as well as everything beyond our senses. Recommendation for Researchers: In journalism, published scientific images must be properly explained. Journalists should tell people the truth, not fake objectivity. Today we must understand that scientific knowledge is mapped, simulated, and accessed through interfaces, and is uncertain. The scientific community needs to approach and explain how knowledge is represented, while paying attention to detail. Future Research: In today’s expanding world, scientific research takes a more visual approach. It is important for both the scientific community and the public to understand how the technologies used to visually represent knowledge can account for why, for example, we know more about electrons than we did a century ago (Arabatzis, 1996), or why we are beginning to carefully understand the complexities and ethical problems related to images used to promote knowledge through the media (see, i.e., López-Cantos, 2017).

Aim/Purpose: This paper examines the impact of the transformational, servant, and paternalistic leadership styles on employee performance at the middle and senior levels. Background: Transdisciplinary research promotes the integration and development of various sciences. It provides more choices for leaders to adopt ways and practical activities to promote enterprise development. Complexity leadership theory emphasizes that effectively functioning organizations need distinct forms of leadership to work together. Leaders rely on different leadership practices in an emergent collaborative context, and finding an optimal balance is challenging. Many scholars have attempted to explore which leadership styles have a more significant impact on employees by distinguishing and defining types of leadership styles and explaining the process by which they influence employee behavior and performance. Various scholars have further explored and empirically demonstrated the impact of these three types of leadership styles (transformational, servant, paternalistic)on employee performance. While transformational and servant leadership have their roots in the West, paternalistic leadership has roots in China. Few scholars have conducted comparative studies on their positive impact on employee performance. How do these three leadership styles affect employee performance at the middle and senior levels in the Chinese context? Which combination of middle and senior leadership styles performs best? These are the second area that this paper will attempt to explore. Methodology: This study constructs a three-tier model at the senior, middle, and grassroots levels. A questionnaire survey was used to collect data. SPSS 22.0 and Amos were used for data analysis. Contribution: Through its construction of a three-tier model (senior, middle, and grassroots levels), the paper explores the combined effect of three leadership styles (transformational, servant, and paternalistic) on grassroots employees. It explores the impact of senior leaders across levels on grassroots employee performance, which is expected to provide a valuable addition to theories on leadership styles. It is also instructive to examine which leadership style performs better and what middle and senior leadership configurations are more conducive to driving beneficial employee behavior and, ultimately, corporate growth. Findings: The transformational, servant, and paternalistic leadership styles, both at the top and middle levels, have a significant positive relationship with employee performance; the middle leadership style plays a positive mediating role between the top leadership style and employee performance. In terms of impact on employee performance, transformational leadership shows the best results at both the top and middle levels, with paternalistic leadership second and servant leadership at the same level. Regarding which middle and senior leadership style pairing is the best, the sample is relatively small, and the gap between various pairing combinations is not evident from the data. If the sample size is enlarged, the coefficient will likely expand year-on-year. Therefore, we can assume that the pairing effect of top servant leadership and middle transformational leadership is the best, top paternalistic leadership and middle transformational leadership is the second-best, and the combination of top paternalistic leadership and middle-level servant leadership leaders is the weakest. Recommendation for Researchers: This paper extends the study of top and middle leadership’s combined effect on employee performance as a positive response to the call for multi-layer or cross-layer analysis in leadership research. The findings further enrich the literature on leadership style-related theories. The middle leadership style plays a positive mediating role between the top leadership style and employee performance. The trickle-down effect is further verified, i.e., the top leadership will have a permeating influence on employees through the middle leadership, and the top’s influence on the middle is generally more significant than the influence on grassroots employees. However, the difference between the influence of the middle leadership on the grassroots and that of the top on the grassroots is not apparent, which is inconsistent with the trickle-down effect that the middle leadership communicates more with the grassroots and has more influence on the grassroots, and further verification is needed. All three types of leaders positively affected employee performance, with the best being transformational leadership, paternalistic leadership, and servant leadership. This finding is consistent with some scholars and inconsistent with some scholars. The interested scholars can do further research. The better performance of diverse pairings in middle and senior leadership combinations is consistent with previous research suggesting that leadership styles have their own strengths and can be complementary. This paper further provides a comparative study of multiple leadership styles to validate the recognition and adaptability of leadership styles and further explain the complex relationship between leadership styles and employee job performance. Scholars can conduct comparative research on other leadership styles, and there may be different results. Future Research: Because of the cross-sectional data taken, the findings’ generalizability still needs further validation. There are many types of leadership styles, and there are other types of leadership styles that can be explored comparatively, perhaps leading to different findings. From another point of view, various leaders have their strengths, and they are not mutually hindering. More research is needed on team formation in a variety of contexts. Organic organizational structure enables knowledge creation and integration through the process of organizational learning through deep and continuous social interaction or dialogue. So we can further examine the influence process of leaders on employees from how to give full play to their advantages, such as improving shared leadership and shared communication.

Aim/Purpose: This paper aimed to explore the impact of compassion fatigue, compassion satisfaction, and burn-out among the general population during the pandemic. Background: The paper has attempted to explore compassion fatigue, compassion satisfaction, and burn-out among the population at large, especially during the pandemic. This area has not been explored as yet. Methodology: A simple random sample of 98 males and 88 females was collected anonymously through a Google form survey. Part A collected demographic data and Part B comprised of 15 statements with 5 each for compassion fatigue, compassion satisfaction, and burn-out, adapted from a Compassion Fatigue/Satisfaction Self-Test. ANOVA single factor was employed for the three variables of compassion fatigue, compassion satisfaction, and burn-out using a 0.05 significance level. Correlations among the variables were also analyzed. Contribution: The present paper contributes to covering the research gap of investigating the presence of compassion fatigue, compassion satisfaction, and burn-out among the population at large comprising the age group of 18 to 60+ and from different professions. Findings: The findings revealed significant differences in the levels of compassion fatigue, compassion satisfaction, and burn-out in the population at large during the pandemic. Future Research: The findings can be further strengthened by extending it to a larger sample size across different nations and, specifically, studying gender differences during such adverse pandemic situations.

Aim/Purpose: This paper examines the transformative impact of Artificial Intelligence (AI) on professional skills in organizations and explores strategies to address the resulting challenges. Background: The rapid integration of AI across various sectors is automating tasks and reducing cognitive workload, leading to increased productivity but also raising concerns about job displacement. Successfully adapting to this transformation requires organizations to implement new working models and develop strategies for upskilling and reskilling their workforce. Methodology: This review analyzes recent research and practice on AI's impact on human skills in organizations. We identify key trends in how AI is reshaping professional competencies and highlight the crucial role of transversal skills in this evolving landscape. The paper also discusses effective strategies to support organizations and guide workers through upskilling and reskilling processes. Contribution: The paper contributes to the existing body of knowledge by examining recent trends in AI's impact on professional skills and workplaces. It emphasizes the importance of transversal skills and identifies strategies to support organizations and workers in meeting upskilling and reskilling challenges. Our findings suggest that investing in workforce development is crucial for ensuring that the benefits of AI are equitably distributed among all stakeholders. Findings: Our findings indicate that organizations must employ a proactive approach to navigate the AI-driven transformation of the workplace. This approach involves mapping the transversal skills needed to address current skill gaps, helping workers identify and develop skills required for effective AI adoption, and implementing processes to support workers through targeted training and development opportunities. These strategies are essential for ensuring that workers' attitudes and mental models towards AI are adaptable and prepared for the changing labor market. Recommendation for Researchers: We emphasize the need for researchers to adopt a transdisciplinary approach when studying AI's impact on the workplace. Given AI's complexity and its far-reaching implications across various fields including computer science, mathematics, engineering, and behavioral and social sciences, integrating diverse perspectives is crucial for a holistic understanding of AI's applications and consequences. Future Research: Looking ahead, further research is needed to deepen our understanding of AI's impact on human skills, particularly the role of soft skills in AI adoption within organizations. Future studies should also address the challenges posed by Industry 5.0, which is expected to bring about even more extensive integration of new technologies and automation.

Aim/Purpose: The purpose of this study is to determine the impact of pre-listening activities on Arabic-speaking EFL learners’ comprehension of spoken texts. Background: This study aims to contribute to the current research and to increase our understanding about the effectiveness of pre-listening activities. Specifically, this study seeks to clarify some of the research in this area that seems to be incongruent. Methodology: The study investigates two widely implemented activities in second language (L2) classrooms: vocabulary preteaching and content previewing. Ninety-three native-Arabic speaking EFL learners, whose proficiently levels were beginner, intermediate, or advanced, were randomly assigned to a control group or one of three experimental groups: the vocabulary-only (VO) group, content-only (CO) group, or vocabulary + content (VC) group. Each of the experimental groups received one of the treatments to determine which pre-listening activity was more effective and whether additional pre-listening activities yield additional comprehension. Listening comprehension of the aural text was measured by a test comprising 13 multiple-choice and true-false questions. Contribution: The present study provided additional explanations regarding the long-standing contradicting results about vocabulary preteaching and content previewing. Findings: The results showed that pre-listening activities had a positive impact on Arabic-speaking EFL learners’ listening comprehension, with the VO group significantly increasing their scores on the posttest compared to those of the control or other groups. Vocabulary preteaching was particularly beneficial for more advanced learners. With regard to which pre-listening activity contributed the most to better listening comprehension, vocabulary preteaching was the most effective. Content previewing did not increase comprehension for the CO group and had no additional benefit for the VC group. Recommendation for Researchers: This paper recommends that researchers explore new pre-listening activities that have never studied. Future research should be extended to include other nations and contextual situations to extend our knowledge about the effect of pre-listening activities. As far as listening comprehension can only be achieved when listeners are attentive and engaged, the listening text should be interesting and the lexical coverage of the listening text should be appropriate for all participants. Future Research: The results are to be interpreted carefully because they are limited by the students’ L2 proficiency, demographic, and cultural backgrounds (i.e., first language (L1) proficiency, age, gender, Middle Eastern culture). Results might be quite different if the study was conducted with different populations who have different life and language learning experiences (Vandergrift & Baker, 2015). Therefore, the results of this study indicate there is much room for improvement and a need for further research.

Aim/Purpose: This study offers an important contribution to the literature on couple social comparisons by showing how different aspects of comparisons are related to relationship quality. Background: Making social comparisons is a daily tendency of human beings that does not only occur on an individual level but also in the context of romantic relationships. This phenomenon is widespread among couples, though partners differ in terms of their propensity to make couple social comparisons. The literature has shown that all these facets of couple social comparison play an important role in relationship functioning. Methodology: In the current study of 104 young adults in a heterosexual relationship, we investigated the association of couple social comparison propensity, explicit couple social comparisons, and implicit couple social comparisons with couple relationship quality in terms of commitment and relationship satisfaction. Contribution: So far, studies have not tested all these aspects in predicting partners’ relationship quality. Findings: Results showed that commitment was negatively predicted by relationship social comparison propensity and positively predicted by implicit couple social comparisons, while relationship satisfaction was positively predicted by both implicit and explicit couple social comparisons. Recommendation for Researchers: Our results have implications for couple interventions. In preventive interventions, sustaining a positive view of one’s relationship may promote relationship satisfaction and commitment. Future Research: Future research should adopt a dyadic design to investigate cross-partner associations.

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This study investigates Anglo expatriate managers learning, knowledge acquisition, and adjustment to the host culture when working within Anglo multi-national companies operating in China. A structural equation model based on data from 121 expatriate managers reveal that Anglo managers adjust more effectively when their learning styles are congruent with the demands of the host culture. Their levels of accumulated managerial tacit knowledge and adaptive flexibility were also associated with their learning styles which in turn led to more effective adjustment to the host culture. Implications for theory, global manager development, and expatriate management are provided.

As evidenced by recent legislation and media attention, eradicating gender inequity in the workforce is of significant importance today. However, this interest in justice stands in bold contrast to the continued wage gap, the steady number of gender discrimination suits filed, and the plethora of cases exposed in the media. Previous data collected in 2006 suggests that university students do not perceive gender discrimination as a threat of major significance to themselves or others. University students tend to minimize or even disregard the likelihood that they will witness or experience gender bias or discrimination in their career. The current study serves as a continuation of and a comparison to the 2006 study, with the goal of determining whether the perspective of university students has shifted, or whether they continue to consider themselves to be immune to the injustice of gender discrimination at work. Our findings suggest that students in this cohort are not only more acutely aware of these issues, but that this awareness has expanded to include increased concern over gender discrimination against men as well. The reluctance of students to believe that they personally will be unaffected by gender discrimination has been and continues to be surprisingly high.

Female corporate leadership has drawn increasing attention from academia and practitioners. We contribute to the literature by examining the impact of CEO succession with gender change—i.e., a male CEO succeeded by a female or vice versa. We propose that due to gender differences in executive leadership positions, CEO succession with gender change may amplify the disruption of the CEO succession process and thus adversely affect post-succession firm performance and increase the likelihood of successor early departure. Using data from 3,320 CEO successions in companies listed in China's Shanghai and Shenzhen Stock Exchanges from 1997 to 2010, we find evidence to support this argument. We also find that the negative (positive) impact of male-to-female succession on firm performance (the likelihood of successor early departure) may be weakened by positive organizational attitudes toward female leadership as indicated by the presence of other female leaders on the firm's board of directors and/or top management team, and the successor's inside origin.

Carlo Lipizzi’s Societal impacts of artificial intelligence and machine learning offers a critical and comprehensive analysis of artificial intelligence (AI) and machine learning’s effects on society. This book provides a balanced perspective, cutting through the

IN the recent announcement of the Budget 2025 , the Malaysian government unveiled a substantial enhancement to the i-Saraan programme.

This improvement entails increasing incentives from 15% to 20%, with a maximum annual contribution of RM500.

The primary objective of this initiative is to promote retirement savings among informal workers and individuals with variable incomes, particularly those engaged in the gig economy.

This strategic move is particularly significant in light of Malaysia’s rapidly ageing society and the financial challenges confronting self-employed and gig economy workers.

The gig economy in Malaysia has witnessed significant expansion over the past decade, attracting a substantial portion of the workforce, including young adults and individuals seeking alternative employment arrangements.

While offering flexibility and independence, this sector presents several challenges, particularly regarding financial security and retirement planning.

Gig workers often lack the benefits and protections associated with traditional employment, such as employer-sponsored retirement plans, health insurance and job security, leading to financial instability and hindered ability to save consistently for the future. Recent data underscores the limited participation of gig workers in Malaysia’s Social Security Organisation (Socso), highlighting the neeed for tailored solutions to support this growing segment of the workforce.

As Malaysia’s population ages, the importance of accumulating sufficient retirement savings cannot be overstated. The anticipated rise in healthcare and long-term care costs underscores the essential need for individuals to possess adequate funds to support themselves during their later years.

Many gig workers may struggle to afford necessities and healthcare in old age without proper savings. The i-Saraan programme, administered by the Employees Provident Fund, aims to address this issue by providing a platform for informal workers to save for retirement. The programme offers a government incentive to match a percentage of the contributions made by participants, thereby encouraging more people to save.

The recent increase in incentives for the i-Saraan programme represents a strategic effort to stimulate participation and savings among gig workers. By raising the matching contribution from 15% to 20%, the government aims to enhance the attractiveness and benefits of the programme.

This enhancement implies that for every RM100 contributed by a participant, the government will add RM20, up to a maximum of RM500 annually.

This increase in incentives is expected to yield several positive impacts: higher incentives are likely to attract more gig workers to join the programme, increased participation will assist more individuals in building a financial cushion for their retirement, and more significant savings will encourage participants to contribute more regularly and consistently.

By accumulating more savings, gig workers can attain heightened financial security in their retirement years, reducing their reliance on government assistance and family support.

Malaysia’s ageing population significantly challenges the country’s social and economic systems. With the anticipated increase in the proportion of elderly citizens, there will be heightened demand for healthcare services, long-term care and social support.

Ensuring that all workforce segments, including gig workers, are financially prepared for retirement is imperative.

The i-Saraan programme, with its enhanced incentives, plays a pivotal role in this context. By encouraging gig workers to save for retirement, it will help alleviate some of the pressures associated with an ageing society. This will promote a culture of financial responsibility and long-term planning among informal workers.

While enhancing the i-Saraan programme represents a positive step, additional measures can be taken to support gig workers further.

Enhancing awareness about the i-Saraan programme and its benefits is crucial, as many gig workers may not know how to participate. Targeted campaigns can help bridge this knowledge gap.

Simplifying the process of enrolling in the i-Saraan programme and making contributions will encourage more gig workers to participate.

In addition to the matching contributions, other incentives such as tax breaks or additional government grants can further motivate gig workers to save.

Developing a broader social protection framework encompassing health insurance, unemployment benefits and other safety nets for gig workers will provide a more holistic approach to their financial security.

The increase in incentives represents a commendable initiative addressing the unique challenges that gig workers face in Malaysia.

By enhancing the i-Saraan programme, the government is taking a proactive stance in supporting the financial well-being of gig workers and addressing the broader societal implications of an ageing population.

The writer is a research fellow at the Ungku Aziz Centre for Development Studies, Universiti Malaya. Comments: letters@thesundaily.com

DONALD Trump’s victory in the 2024 US presidential election has raised global concerns about how his economic policies may impact countries like Malaysia.

With an “America First” approach focused on protecting domestic interests, the Trump administration is expected to reshape international trade, shift investment flows and influence geopolitical relationships.

For Malaysia, this outcome presents not only challenges but also opportunities in key economic sectors, including trade, foreign investment and commodities.

Trump is anticipated to continue protectionist policies that prioritise US jobs and domestic production. His proposal to impose a 10% import tariff on all goods entering the US aims to reduce reliance on foreign products and bolster domestic manufacturing.

Additionally, Trump’s plan to impose tariffs as high as 60% on Chinese products could have significant implications for Malaysia, one of the major exporters of electronic products and components to the US. If high tariffs are applied to Chinese goods, Malaysian products incorporating Chinese components could also be impacted, potentially diminishing US demand for Malaysian exports.

While this situation presents risks, it also provides opportunities as companies diversify supply chains away from China. Malaysia benefitted from the “China+1” strategy during Trump’s first term, as exports to the US increased amid US-China trade tensions.

Malaysia’s semiconductor industry, a focus of large investments from multinational companies such as Intel and Infineon, may continue to attract interest as a stable manufacturing base.

Currently, Malaysia holds around 13% of the global market in chip packaging and testing, making it a favourable location for companies seeking to expand operations outside of China. These conditions indicate Malaysia’s potential to further establish itself as a manufacturing hub if it can maintain political stability and investor-friendly economic policies.

The energy sector is also likely to be affected. Trump’s pro-oil stance could lead to increased US production and exports of fossil fuels. Should global oil prices rise, Malaysia, as an oil exporter, stands to benefit from higher national revenue.

However, rising oil prices also carry inflationary risks, as increased energy costs could drive up production costs and consumer prices domestically. While the energy sector may gain, higher energy costs could pressure consumer purchasing power and escalate operational costs for local industries.

To maximise these potential gains, Malaysia will need to balance these impacts on the consumer sector and ensure monetary policies support price stability.

The Malaysian commodity sector, particularly palm oil, faces potential challenges as well. During Trump’s first term, the US imposed import restrictions on Malaysian palm oil companies such as FGV Holdings and Sime Darby Plantation over allegations of forced labour. These restrictions affected Malaysian palm oil exports to the US, reducing revenue and harming the country’s image as a responsible producer.

Should similar policies persist, Malaysia will need to strengthen sustainable labour practices and meet international standards to retain access to global markets and protect its reputation as an ethical producer.

Trump’s policies could bring added uncertainty to Malaysia’s capital markets and the ringgit’s value. With US interest rates currently at 4.75%-5.00%, any influence Trump may exert on the Federal Reserve to raise rates could lead global investors to favour US assets, potentially causing capital outflows from Malaysia.

In 2023, Malaysia saw a 6.8% decline in foreign equity inflows, and the ringgit depreciated by around 8% against the US dollar. This shift reduces liquidity in local capital markets, and foreign investors may approach Malaysian equities with greater caution, especially if Trump’s policies introduce additional tariffs or trade restrictions.

As demand for the US dollar rises, the ringgit may face continued downward pressure. A weaker ringgit could increase import costs, particularly in vital sectors like food and technology, compounding domestic inflationary pressures, which currently stand at 2.8%.

To address these challenges, Malaysia needs a strong risk management strategy to maintain market stability and support the ringgit amid growing uncertainties.

In addition, Trump’s protectionist stance may directly impact Foreign Direct Investment (FDI) into Malaysia. As a manufacturing hub in Southeast Asia, Malaysia could see reduced FDI if the US pursues an aggressive stance on countries with significant trade surpluses.

Trump’s emphasis on protecting US jobs and domestic economic interests may lead to decreased investment from US companies in Malaysia.

Concurrently, prolonged US-China trade tensions could make investors more cautious about Malaysia, which may be perceived as politically and economically vulnerable. Any decline in FDI could affect job creation, technology growth and Malaysia’s long-term economic stability.

Furthermore, Trump’s victory raises concerns about the future of the US-led Indo-Pacific Economic Framework (Ipef). Trump has previously expressed a desire to withdraw from trade agreements like Ipef, which he sees as “another TPP”. If this happens, Malaysia may face challenges in maintaining market access and regional economic integration.

To prepare, Malaysia must diversify its trade partnerships, strengthen local industries and foster growth in resilient sectors. Malaysia’s involvement in Ipef reflects its commitment to regional economic integration, which could help mitigate the negative effects of US protectionist policies.

In summary, Trump’s victory could have significant implications for Malaysia’s economy. Protectionist policies and prolonged trade tensions could disrupt global supply chains, increase market uncertainty and challenge Malaysia’s economic growth.

Malaysia must be prepared with sustainable and adaptable strategies to tackle these challenges while capitalising on emerging opportunities to maintain economic resilience amid an increasingly complex global landscape.

The writer is a researcher and Islamic Finance consultant.
Comments: letters@thesundaily.com

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PETALING JAYA: The latest AHK World Business Outlook Fall 2024 Survey conducted among German companies in Malaysia reveals an optimistic forecast for 2025, with positive sentiment about both current conditions and prospects.

The survey highlights key insights reflecting the resilience and growth expectations of German businesses operating in Malaysia.

When asked to assess the current performance of their company, 92% of German businesses in Malaysia report conditions as “good or satisfactory”, which marks a significant increase of 10% compared to the same period last year.

Strong economic development and confidence among German businesses in Malaysia are expected to continue into next year, with 97% of respondents describing the outlook for 2025 as “favourable or stable”.

While Malaysia has always been recognised for its strong economic foundation, this year’s survey results demonstrate a significant boost in confidence, surpassing expectations from last year’s outlook and highlighting the continued resilience of Malaysia’s economy.

Reflecting this confidence, more than 63% of companies expect positive business development over the next 12 months, while 35% anticipate the current stability will be maintained. Only 1.8% predict a decline in performance, showcasing a predominantly positive outlook for the year ahead.

Additionally, four in 10 companies intend to increase investments in the coming year, suggesting a commitment to further growth within the business community.

Employment plans also appear to be promising, with almost half of the German companies in Malaysia indicating plans to ramp up hiring. An equal percentage (47%) intend to retain their current workforce, emphasising a dual approach to growth and stability in human resources.

While the survey paints a generally encouraging outlook for businesses in Malaysia, respondents identified several challenges that could potentially impact their economic development in the coming years.

Survey participants view demand, economic policy conditions, and lack of skilled workers as potential challenges. These insights underscore the need for ongoing vigilance and strategic planning as companies navigate both opportunities and uncertainties in a highly competitive and volatile global market.

Overall, the findings of the survey illustrate a strong confidence among companies in Malaysia, highlighting a positive trajectory for business development and economic growth in the coming year.

Malaysian-German Chamber of Commerce and Industry (MGCC) executive director Jan Noether said, “The results of the AHK World Business Outlook Fall 2024 Survey align perfectly with our expectations for the future of German business in Malaysia. The strong sentiment and optimism reflected in the survey highlight the positive situation we are experiencing here and underscore our confidence in Malaysia’s economic stability and growth prospects. German companies are comfortable and committed to the Malaysian market, with a clear outlook for continued success and expansion in the year ahead. Moreover, Malaysia’s stable economic environment and supportive policies play a key role in stimulating further investment, reinforcing our belief in the country as a reliable and attractive hub for business growth.”

In Malaysia, the survey was conducted between Sept 23 and Oct 16, with 111 respondents from MGCC member companies, comprising mostly German companies with branches or subsidiaries in Malaysia, primarily from the manufacturing, trade, and services sectors.

The survey is part of the broader AHK World Business Outlook, a biannual global research initiative conducted by the German Chamber of Commerce and Industry. It surveys member companies from the network of German chambers of commerce abroad (AHK), which represent more than 40,000 companies in 93 countries.

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