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Healthcare Providers: Preparing for the next normal after COVID-19

The length of disruption for patients continuing physical distancing remains unclear. However, most forward-looking healthcare organizations may use this time to materially scale virtual health offerings in ways that creates competitive advantage.



  • Insights on Healthcare Systems & Services

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7 Christmas movies you've never heard of (that are actually quite good)

Sure, you've seen classics like 'A Christmas Story' and 'Miracle on 34th Street.' But have you heard of 'Holiday in Handcuffs'? We didn't think so.



  • Arts & Culture

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Lights! Camera! Tragedy! Famous 'cursed' movies

Troubles on the set and suspicious deaths helped to cultivate a nasty reputation for these cursed movies and famous legends.



  • Arts & Culture

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Is the end of the movie theater nigh?

A night out watching 'The Irishman' in a newly restored theater raises so many questions.



  • Arts & Culture

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We love movies — but we love libraries more

Americans went to libraries more than the movies in 2019, according to a new Gallup poll.



  • Arts & Culture

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The drive-in movie theater may be just the cure for lockdown fatigue

After years in decline, drive-ins are prospering amid the coronavirus pandemic.




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Can dogs sniff out COVID-19?

Researchers are hoping to train dogs to detect people with COVID-19, even if they don't have symptoms.




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6 questions pet owners are asking during the COVID-19 pandemic

From veterinary visits to buying dog food, pet owners have questions about how to keep their pets healthy and safe during the coronavirus pandemic.




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COVID-19: Where do we go from here?

COVID-19 isn't just going to go away. Here's what we can expect next with testing, immunity and when flu and the coronavirus are both present.



  • Fitness & Well-Being

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Llama antibodies could help treat COVID-19

A llama antibody that fights infections could help humans in the fight against the coronavirus.



  • Fitness & Well-Being

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I should have no business loving this smart light system, and yet ...

The Nanoleaf Light Panels and Rhythm sensor is all fun, no business.



  • Remodeling & Design

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More millennials are moving in with their boomer parents

Building codes and zoning bylaws should make it easier for more people to do it.



  • Remodeling & Design

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Covid-19: FCA calls on insurers to treat customers fairly during crisis

Regulator sets out expectations amid coronavirus for travel, motor and home insurance, product suspensions and renewals as it highlights the important role of the broker in helping vulnerable customers.




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Covid-19: Are you a key worker?

Biba's Graeme Trudgill outlines the relevant areas for brokers as the FCA tells firms how to identify key workers in financial services.




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Covid-19: Six month MOT exemption announced

The AA said it had raised MOT concerns with transport ministers last week.




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Covid-19: Industry welcomes "firm and pragmatic" FCA message on BI claims

Sector responds to the regulator's Dear CEO letter calling on insurers to pay valid claims quickly.




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Covid-19: Software houses release continuity plans

Updated: No interruptions to services are expected, but some staff are expected to remain at their offices.




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Covid-19: Insurtech UK calls on Chancellor for start-up support

The insurtech body has signed an open letter seeking additional support for start-ups from the government, as well as warning insurers against turning away from insurtech partners.




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Covid-19: Niall Barton calls on insurers to support insurtechs

The Insurtech UK chairman and Wrisk executive chairman said the “mini meteorite” of Covid-19 has put insurtechs at risk of underfunding.




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Covid-19: App-based broker Lenny closes down after backers exit

Short-term car insurance broker says the Coronavirus outbreak made it a "frustratingly unfavourable landscape" to find a new backer.




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Norovirus in kids: How to prevent it, and how to cope when that fails

If you have young children, consider this required (albeit loathsome) reading.



  • Protection & Safety

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Enviva provides special donation toward forest conservation in North Carolina

The donation to the N.C. Tree Farm Program was made in honor of the renewable energy company's 15th anniversary.



  • Sustainable Business Practices

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Coral reef fish are now moving into temperate kelp forests, with dire consequences

Climate change is forcing tropical fish to migrate, and they threaten to mow down their new terrain.



  • Wilderness & Resources

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Top 10 eco-disaster movies

The cinematic destruction of planet earth, or part of it, has been a favorite Hollywood movie theme for decades.



  • Climate & Weather

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Covid-19: The ultimate stress management test

Opinion: Philippa Wilkin, former underwriter and mindfulness expert, explores ways to manage anxiety during the coronavirus pandemic.




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Covid-19: SME brokers eligible for government bounce back loans

HM Treasury confirmed to Biba that small and medium-sized brokers are eligible for the scheme.




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FCA zones in on client money amid Covid-19

The FCA has asked up to 300 firms to provide financial information on client money, staff furlough, debt and cash.




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Covid-19: Are brokers taking pay cuts to get through the crisis?

After Aon stated that 70% of its staff are expected to take reductions in salary as the business tackles the economic impact of the coronavirus, other UK brokers reveal a mixed approach to the situation.




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LV suspends travel insurance due to Covid-19

Provider says existing customers will not be affected by the move.




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Covid-19: Brokers ban meetings and push remote working

Updated: The largest brokers in the UK revealed measures in place to protect staff and customers from coronavirus.




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Covid-19: ABI highlights insurer motor and home commitments

The body outlined the insurer response to Financial Conduct Authority guidelines as providers waive renewals for key workers.




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Covid-19: Disrupters pressurise motor insurers to return premium

On demand insurtechs encourage incumbents to give back premium as it is predicted providers could save £1bn as claims plummet amid lockdown.




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Covid-19: Stephen Catlin heads up industry steering group on pandemic response

The group, which has members including Aviva's Maurice Tulloch and RSA's Stephen Hester, is working closely with Pool Re to develop solutions to the crisis.




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Admiral becomes first UK provider to offer pandemic rebate

The business is to return £110m to car and van customers as part of Stay At Home Refunds as it becomes first to bow to pressure to give back as policyholders use vehicles less.




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Complete our survey: How has your business been hit by Covid-19?

Survey aims to find out how the industry has changed its working practices, the challenges faced by professionals working remotely and how brokers feel insurers have responded to the pandemic.




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Catlin calls on industry to repair reputation following Covid-19 response

Exclusive: Stephen Catlin slams "unfortunate" lack of sympathy to policyholders in messages from the sector and pushes back at claim that the industry steering group on pandemic response is a PR gimmick.




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Covid-19: Total claims pay-outs expected to reach £1.2bn

The ABI says insurers are expected to pay £900m towards business interruption claims.




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Covid-19: Measures to maintain personal injury claims process launched

The ABI and the Association of Consumer Support Organisations have developed a statement of intent recommending remote video examination and rehabilitation.




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Ecclesiastical launches Covid-19 social media guide

The document has been developed to help brokers navigate platforms such as Twitter and Linked In throughout the outbreak.




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Covid-19: Should all motor customers get a rebate?

Updated: Major insurers including Axa, Aviva, Ageas, LV and Zurich respond on automatic rebates as motor disrupters say the Admiral £25 move does not go far enough and questions are raised about the gesture.




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Covid-19: Hospitality group forms to fight insurers over BI

The group is being advised by Mishcon de Reya and will look into claims denied by any number of insurers naming Axa, China Taiping, RSA, Touchstone, and Zurich but excluding Hiscox.




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Covid-19: Hiscox considers equity raise

Provider states it is "evaluating possible sources of capital" to respond to the pandemic.




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Covid-19: QBE latest provider facing legal action after denying BI claims

Simon Sloane, partner at law firm Fieldfisher, says over 40 policyholders in the dental sector are interested in pursuing action.




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Covid-19: FCA urges firms to consider premium reductions and payment holidays

The regulator issued a raft of measures today (1 May) for how financial services firms should behave while coronavirus grips the nation.




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Covid-19: Product value under FCA microscope

Providers urged to consider how value of products has changed as customers alter behaviours during coronavirus with product refunds proposed.




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Brokers under threat in Covid-19 BI dispute

Experts have warned that business interruption could be “the next PPI for brokers “as FCA seeks legal clarity on BI wordings.




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Business Secretary states most firms have “not purchased” Covid-19 cover

John Glen said the government is in continual dialogue with insurance sector as he restates companies without the right cover will require support from elsewhere.




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Covid-19: UK claims will pass £1bn, says Huw Evans

Evans quoted the figure in a letter defending the response of insurers to the pandemic.




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Covid-19: Broker M&A numbers predicted to drop

But the consolidators say their models have not changed as a result of the coronavirus.




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Insurance Covid-Cast - episode two: What are insurtechs doing to rebalance the bad publicity around insurance and Covid-19?

In the second of a new series of video casts brought to you by Insurance Age and Insurance Post while our journalists are in isolation lockdown we discuss how insurtechs are seeking to create positive customer stories to redress the negative media coverage.