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We have introduced Hex-shaped Fiber Unit E32-LT11N/LD11N.

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We have introduced Two-circuit Limit Switch WL-N.

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We have introduced Programmable Temperature Controller (Digital Controller) E5[]C-T.

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We have introduced Switch Mode Power Supply S8VK-T.

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We have introduced NX-series Digital Mixed I/O Units NX-MD.

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We have introduced Multi-function Compact Inverter 3G3MX2-V1.

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We have introduced PCB Inspection System VT-S730.

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We have introduced C200H I/O Terminal Block Conversion Adapter CS1W-AT2[][].

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We have introduced NJ-series NJ501 SECS/GEM CPU Unit NJ501-1340.

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We have introduced Safety Light Curtain F3SG-R.

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We have introduced Programmable Terminal NA Series.

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We have introduced NX-series EtherNet/IP Coupler Unit NX-EIC202.

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We have introduced Smart Muting Actuator F3W-MA.

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We have introduced Common Terminals XW2R-COM.

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CJ-series EtherCAT® Slave Unit

Hi-speed I/O link based on EtherCAT(CJ1W-ECT21)




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We have introduced Power Supply Unit NX-PA/PD.

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We have introduced CPU Units NX701-[][][][].

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We have introduced CPU Units NJ101-[][][][].

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We have introduced EtherCAT® Slave Unit CJ1W-ECT21.

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Expansion Master Unit and Expansion Slave Unit

Expansion rack offers system scalability(CK3W-EXM01 / EXS02)




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Alex Alway leaves Bravo Group

The former Jelf boss had been chairman of both Broker Network and Compass since April 2018.




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LV suspends travel insurance due to Covid-19

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Travel brokers reveal mixed approach to coronavirus cover

InsureandGo says policies will not cover Covid-19, while Staysure continues to sell travel insurance and travel disruption cover.




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Business Secretary states most firms have “not purchased” Covid-19 cover

John Glen said the government is in continual dialogue with insurance sector as he restates companies without the right cover will require support from elsewhere.




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Commercial director Euros Jones leaves LV

Move comes after LV completes the transfer of its commercial lines business to Allianz.




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Refinancing Online - Can You Really Save Time And Money?

With easy online forms, this takes a few minutes instead of hours without the hassle of talking to several high pressure loan brokers. There is no commitment until you are comfortable and have shopped around to find yourself the best deal for refinancing your home mortgage.




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So You Have A Website Now What?

The internet is a different world and a big one at that. This article provides some helpful tips on marketing your website in order to drive traffic to your site.




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Travel Insurance - Do I Need Insurance for a Holiday in the UK?

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Travel Insurance - Few Bargains for the Over 65's

If you going on holiday abroad you'll need travel insurance. But if you're over 65 you're find the cost extortionate. This article points out why, indicates likely costs and tells you some of the small print to look out for.




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STA Travel to pay $14 million in penalties for misleading advertisements

24 April 2020

The Federal Court has ordered that STA Travel Pty Ltd (STA Travel) pay $14 million in penalties for making false or misleading claims when advertising its MultiFLEX Pass product.

STA Travel admitted that, between March 2014 and August 2019, it made misleading representations in MultiFLEX Pass advertising that consumers who bought the airfare add-on could change their flights without paying fees or charges.

“Consumers were misled into purchasing the MultiFLEX Pass on the representation that they would not have to pay anything further for date changes to their flights, when, in fact, STA often charged consumers hundreds of dollars for changing their flights” ACCC Commissioner Sarah Court said.

In many cases, STA Travel’s charges were not reflective of additional fees imposed by the airline. For example, in almost a quarter of cases where a customer was charged extra by STA Travel, the amount was more than double the additional airfare and tax imposed by the airline.

“In 12 per cent of cases, STA Travel charged MultiFLEX Pass customers to make a change to a flight although the airline itself had not charged STA Travel anything at all for the change,” Ms Court said.

“These penalties serve as a timely reminder to all travel businesses that they must not misrepresent the costs applicable when travel services are changed.”

The MultiFLEX Pass cost up to $149 to purchase upfront. Between 2015 and 2019, STA Travel estimates it sold on average approximately 16,000 MultiFLEX Passes per year.

STA Travel admitted liability and made joint submissions with the ACCC to the Federal Court. STA Travel will also contribute to the ACCC’s legal costs.

Notes to Editors

The ACCC initiated proceedings against STA Travel in March 2019 and the proceedings are unrelated to any COVID-19 issues.

Due to the COVID-19 pandemic, the ACCC is assessing the impacts on consumers and working with the travel industry more broadly. Given the circumstances, the ACCC is urging all businesses to treat customers fairly in these exceptional times.

More information on consumer rights during the COVID-19 pandemic can be found here: COVID-19 (coronavirus) information for consumers.

Background:

STA Travel is a national supplier of travel and tourism services. Its advertising targets students and young people and emphasises discounts and flexibility.

STA Travel promoted the MultiFLEX Pass via multiple channels including its website, brochures/flyers, in store posters, a YouTube video and in-store LCD screen displays.

STA Travel sold a range of MultiFLEX Passes to consumers, namely:

  • the ONEFlex Pass, costing $49 and allowing one flight date change;
  • the ‘3 Change Pass’ or ‘Multiflex Pass’, costing $99 and allowing three flight date changes; and
  • the ‘Unlimited’ or ‘Ultimate’ change pass, costing $149 and allowing unlimited flight date changes.

An example of one of STA Travel’s misleading advertisements is below:

Release number: 
80/20
ACCC Infocentre: 

Use this form to make a general enquiry.

Media enquiries: 
Media team - 1300 138 917
Audience
Topics




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Mammograms Are No Joke - They Can Save Lives

Many women are afraid or embarrassed to have mammograms. I help women understand the test and make them feel more comfortable with it. I believe it would be in the public interest to make this information more widely available as mammograms are the gold standard in the early detection of breast cancer. Until a better test is available, women have to have mammograms, and my hope is to make it easier for them to do so.




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5 Things You Have to Think About Before Renovating Your Kitchen

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Thinking About Traveling To Australia

By size, English-speaking Australia is the 6th largest country in the world and it extends on to include a group of islands - one of which you might be familiar: Tasmania!




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Travel In Brisbane And The Sunshine Coast

With a population of 1,600,000 and with an area of approximately 525 square miles, Brisbane has shucked the reputation it had as a backwater and changed it to a reputation that the people living there can be proud of, being one of the country's most progressive centers. Brisbane has a number of interesting locations such as a great riverside park and a good street cafe scene.




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How To Save Money While On Vacation

A holiday does not have to cost you an arm and a leg if you know how to look for and take full advantage of the many exciting money saving offers that are available to you throughout the internet.




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Caribbean Vacation Travel Cruise

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Grand Bahamas Island is a traveler's paradise

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Travel Accessories the Traveler's Enigma

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Renting A Motor Home To Travel New Zealand

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Travel to Barcelona, Spain - Picasso Museum

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Why have a website?

Many companies throughout the world today are operating their business with no website. When the internet keeps moving forward and advancing, your business needs to advance as well. If companies do not own or operate an online business as well as a physical business, they will lose out on sales and additional profits.




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You Can't Have My Money!

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Free Radicals: Destructive Scavengers and the Vital Role Antioxidants Play

Several years ago, it was all over the news. Free radicals were damaging - we all had them, and antioxidants were the solution. But what role really do free radicals play in damaging the body, and how are we supposed to best get rid of them? How do antioxidants work and what is the best way of adding them to our diet?




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Do Your Dreams Have a Hidden Meaning?

Have you ever told people, "I never dream"? Well you're wrong. The fact is everybody dreams every night. You just may not be able to remember your dreams. Don't worry too much if this is the case. Not remembering dreams doesn't mean you're abnormal or unnatural in any way. While most people do remember their dreams, the memory is fleeting and occurs mainly when the sleeper first awakens.




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7 Innovative Ways to Save Your Marriage

Are you in a tough spot in your marriage right now? Every relationship has its problems and its rough patches, but that doesn't mean that you need to give up when the going gets tough.




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3 Must have Nintendo Wii Accessories Reviewed and Explained

Gaming is a multi-pronged world with consoles, accessories and more crowding the market. apart from gaming consoles there have developed over the years a great many gaming accessories that take gaming to new never before explored levels.




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Always Have An Auto Bill Of Sale

Whenever you sell a motorized vehicle, make sure to have a completed bill of sale to avoid being the focus of any odometer fraud case.




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Radar Detectors - Could One Have Saved Me?

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The Four Most Important Kinds of Insurance You Should Have

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Have You Ever Considered a Garden Inside Your House?

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