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9 Reasons CEOs Should Hire Introverts, Not Extroverts

Well, it turns out that, according to decades of academic research, introverts are more likely than extroverts to have those characteristics:

1. Introverts are generally more creative.
Introverts are famously more creative than extroverts. According to the journal Perceptual and Motor Skills, Creativity is a problem-solving response by intelligent, very active, highly emotional, and extremely introverted persons.

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The Most Innovative Companies of the 2018 Inc. 5000

There are a lot of ways to build fast-growth companies. Just consider this year's Inc. 5000 list. The annual ranking of the fastest-growing private companies in America includes everything from canned wine producers and freight movers to kayak makers and truck bumper manufacturers.

The six companies below, though, take the cake when it comes to innovative business models. Whether it's reinventing hospital garb or hosting mind-blowing vacations, these startups all have one thing in common: They have tapped into something their customers really  wanted.

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Want to Become a Self-Made Millionaire? Do This for 30 Minutes Every Day

Entrepreneurs start their own businesses or side hustles--which you can do in just a few hours--for a variety of reasons. Some want to be their own boss. Others want to make their living by doing something they love. Others seek the opportunity to make a bigger difference in the lives of others.

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To Create Truly Compelling Content Marketing, Make It a Team Activity

These days, content marketing is considered a crucial aspect of any company's advertising efforts. Yet, for a new startup with a limited budget, trying to find a way to craft compelling blogs, social media posts or infographics can seem overwhelming.

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Over half of consumers want businesses to text them back

It is easy to see why text messaging is the most-used data service across the world. We send and receive five times as many texts compared with the number of phone calls each day, according to mobile intelligence firm Informate.

A huge 90 percent of the time, a text is read within the first three minutes of receiving. Customers who receive texts from businesses tend to have a 40 percent higher conversion rate than those who do not. Small businesses could benefit from this consumer behaviour.

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Seven Accounting Staples To Analyze As A Small-Business Leader

Your role as CEO, president or founder is critical to your small and growing company — you need to focus on products, customers and strategies. One of the last things you want to do is babysit your bookkeeper. Yet I can think of dozens of horror stories born of a lack of accounting oversight in the early stages of startup growth.

What should you track? Here are seven items I have found are key to request from your bookkeeper and how to review them. Asking for these items is good accounting hygiene: It informs your bookkeeper that you are inspecting their work and allows you to quickly identify and minimize potential problems. And, in my experience, it should not take you more than an hour a month.

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Social Media Mistakes All Small Business Owners Should Avoid

Social media is a crucial component of any small business' marketing efforts. When done well, a strong social strategy helps you connect directly with your customers, and can even create some free publicity along the way.

For all of social media's advantages, there are pitfalls as well. The internet can look like a cavalier place when it comes to copyright rules, but there are plenty of no-nos that you need to follow if you want to stay out of legal trouble.

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Struggling to Get Motivated? Don't Ask for Advice--Give It

There's a lot of advice out there for the lazy and unmotivated: Take baby steps! Set a timer! Enlist an accountability partner! But what if the best way to tackle lack of motivation is not to give any sort of advice at all, but to ask for it instead?

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Small Businesses Lose $80K on Average to Cybercrime Annually, Better Business Bureau Says

The growth of cybercrime will cost the global economy more than $2 trillion by 2019, according to the Better Business Bureau’s 2017 State of Cybersecurity Among Small Businesses in North America report.

Cost of a Cyber Attack
When it comes to small businesses, the report said the overall annual loss was estimated at almost $80K or $79,841 on average. And as more small businesses become equal parts digital and brick-and-mortar, securing both aspects of their company is more important than ever.
The risks small business owners face in the digital world has increased their awareness of the dangers of this ecosystem. A survey conducted by GetApp in 2017 revealed security concerns ranked second as the challenges small businesses were facing.

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The Biggest Reason Why the U.S. Needs Small Businesses to Thrive Has Nothing to Do With Taxes or the Economy

Despite recent stock market turmoil, everywhere you looked this year someone was heralding the strength of the economy, which grew at 3.5 percent in the third quarter. However, not all economic growth favors small businesses, and some even detracts from it. The Inc. Entrepreneurship Index, which measures the quarterly health of the U.S. startup economy, currently sits at 83 out of 100 for the third quarter of 2018. This is down two points from the second quarter and a full nine points from the first quarter of 2017, when our Index peaked. Our indicator sees one factor in particular still dragging like an anchor on the startup economy: job growth.

Even though overall economic conditions have been largely favorable, small businesses have hit a growth ceiling as larger companies--bolstered by generally strong market conditions, favorable tax policies, support from local governments, and easing federal regulations--have been gobbling up talent. This is why, for the past year, the Index has shown a startup economy that is strong but slowing.

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Innovation is Hot, Hot, Hot! Expect More of It in the Small Business Sector in 2019.

This past year, 2018, has been a very good one for innovation. We've seen the blockchain boom, the increase in low-code and no-code app development, the start of the rollout of 5G technology and AI and AR: All came into their own with countless programs and applications for both business and consumer life.

On the coattails of such a year, I believe that 2019 has the opportunity to show even more promise. Here are the trends I predict we will see in small businesses and across the industry as a whole:

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Americas Love Affair With Small Business Rekindled

Bloom Brewery is the kind of Main Street business that shut its doors a generation ago when shopping malls lured customers to their mega-buildings with well-lit parking lots, extended hours and everything imaginable under one roof.

The brewery, which offers 24 artisanal beers on tap, sits near the Great Allegheny Passage, a 335-mile bike trail that has connected Washington, D.C., to Pittsburgh since 2013. And with it, a new kind of customer is being drawn through its doors, seeking comfort and community instead of big-box discount deals.

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4 Workplace Trends Every Small Business Should Know About for 2019

Many of us are wondering, for example, how the U.S. economy will impact business. Will hiring finally ease up? How will younger generations change our workforce?

Without a crystal ball, it's tough to answer every question. But, given trends we saw this year, it is possible to make a few educated predictions about what small businesses should prepare for as 2019 approaches. Here are my top four predictions:

2019 is the beginning of the Gen Z takeover.

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3 Lessons Learned from Helping a Small Business Invest

As a Texas real estate broker, one of the things I do at my company, Goodwin Commercial, is educate our clients on the commercial investment process. We offer a step-by-step process evaluation to protect our clients when making the decision to go from leasing to purchasing a property for their business. That process often includes making recommendations about how they might leverage a good situation or opportunity into a great one, often via strategic financing and purchasing decisions. In this case, the couple initially tried to go the SBA (U.S. Small Business Administration) route but were turned down by the first national bank they approached. They were definitely discouraged!

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7 Proven Small Things That Can Deliver Big Results in 2019 for Small Businesses

When Mandy Bass speaks to business leaders and professionals who want to improve sales, productivity, teamwork, customer satisfaction and profitability she consistently finds that they are working way too hard to achieve the results they seek. With that in mind, for the New Year she has compiled a list of seven small or low-cost things that could get small business owners, solopreneurs and sales professionals big results in 2019.

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The Top Five Small Business Trends To Monitor In 2019

As we welcome 2019, attention is shifting to what’s on the horizon for small businesses in the year ahead. The reality is that the nature of work is evolving. During my more than 25-year career, I have held a number of leadership positions. Early in my time in the health insurance industry, compensation reigned supreme among my employees, while health and wellness were perceived as a nice-to-have benefit.

Now, workplace norms are beginning to align more with employee wants and needs and new rules about conducting business are being established — particularly when it comes to employee health and wellness. I believe this shift, which I have witnessed within my own team, will continue to dominate work environments across the nation in the new year.

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How to Overcome these 4 Small Business Hurdles this Year


The beginning of the year is a great time to make resolutions for your small business. Whether you’re launching a new product or implementing a new technology, you are setting goals and working hard to achieve them. The New Year could also be the perfect time to fix internal issues that are holding you back from success. Below is a list of common business hurdles that arise in small business and how you can overcome them.

Hurdle #1: Trying to do everything yourself

There are a lot of tedious tasks involved in keeping a small business running smoothly – like running payroll, approving time off requests, and so on.

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17 Powerfully Inspiring (and Funny) Quotes for Every Leader

Being a leader can be a difficult, and sometimes thankless, job. You work long hours, make tough decisions, and try your best to make your employees and your customers happy. But things don't always work out the way you hope.

Every leader can use a bit of inspiration and humor every once in a while. Adding some fun to your day can make it all come together and, at the same time, perhaps even put a smile on your face.

The next time you feel down, here are 17 funny leadership quotes to perk you up.

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Use This 5-Step Process to Set and Achieve Your Sales Goals

Step 1: Set meaningful goals.
People do nott achieve goals unless the goals are meaningful to them. Sure, every seller has a quota for this year, but so what? If you want to maximize your motivation to achieve the goals, you must know why achieving it is important to you. To do that, go beyond your one-year quota-focused goal.

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CEO Insights: 5 Essential Bits of Advice for Every Entrepreneur

How did life lead you to entrepreneurship?

I have been in the technology industry for 25 years. I am a business-facing technologist, which basically means I have a background in finance and business. However, I stumbled into being a software engineer early on in my career. This resulted in a passion for data and solution creativity.After hitting the 20-year mark of working for enterprise-size organizations, I decided I needed a change. I experienced some life-threatening health challenges--all while taking care of my two sons with their own unique needs. A culmination of it all really made me stop and reflect on what I really wanted to do on a daily basis and the people I do it with.

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Is Your Small Business Achieving Profitable Growth?

Very few entrepreneurs have an accounting or finance background. Here are four tips to ensure your small business is achieving profitable growth.

Most small business owners start their own business because they have a passion for something, a new idea, want to be their own boss or are seeking more financial stability and/or earning potential. However, very few entrepreneurs have an accounting or finance background.

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4 Lucrative Careers You Can Move Into Without Getting Another Degree

Switching careers can feel intimidating, but you have got to make some moves if you’re spinning your wheels at your current job. Tech industry jobs are hot right now, and you can make great money once you’ve got the know-how to compete with other tech candidates. Here’s a breakdown of the fields with the best opportunities.

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25 Best Habits to Have in Life

We are creatures of habit. Everything we think, say and do is a result of deep-seated habits etched into our minds through years and years of repitious behavior. Those very same habits either help to propel us forward or to hinder our progress in life. In fact, the state and quality of our lives right now is a direct reflection of our daily habits.

Habits are an undeniably powerful part of life.

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6 Steps Small Businesses Can Improve Cyber Security

Small businesses can be more vulnerable to cyberattacks than larger companies because they often do not have sophisticated and comprehensive systems to protect themselves from hackers, viruses, malware and whats called ransomware. And owners who are focused on customers and employees may not ensure that their defenses are up to date.

But there are things small businesses can do to improve cybersecurity.

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Take Advantage of Excel Templates for Business, See These 15 Areas They Could Help

Spreadsheets have long been an important tool for businesses. You can use them for just about anything. This includes budgeting and planning out important marketing campaigns.

No tool seems more synonymous with spreadsheets than Excel. Microsofts tool allows you to easily fill in spaces and create tables. But it also takes advantage of some more advanced features. However, starting from scratch will not give you a productive business.

You may want to take advantage of all that Excel has to offer. But maybe you don’t know exactly how to get started. So templates become a great option. Check out some sources for Excel business templates that can help you in 15 different areas of business operations.

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Five Pro Small Business SEO Tips from a CEO

Ranking a business website higher enhances its chances of gaining a lead that could ultimately turn into a new business sale. To rank, a website higher needs quite a few steps and does not happen overnight. Let’s figure out the five most common and impactful professional SEO tips that a CEO insists upon.

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Cyber Attacks Cost Small Businesses $53,987 on Average, Survey Claims

Cybersecurity remains one of the most challenging issues for small business owners. And the problem leads small business owners to seek out managed service providers to present them with solutions.

But a new report from Continuum says the state of cybersecurity among small businesses in 2019 still needs to improve. The data suggests great opportunities for service providers who offer cyber security as part of their package.

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59% of Small Businesses Use Video for Advertising, Survey Finds

A new report finds that a good number of small businesses (29%) are spending somewhere in the sweet spot of  ($750-$2499) monthly to get the data needed for good online advertising results.

WordStreams Online Advertising Landscape in 2019 report also found that only 10% of the respondents had a monthly advertising budget less than the low end plateau for effectiveness of $750 monthly.

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How to Make Your Small Business Website Really, Really Effective

Most small business owners today know that they need a website. But what many fail to realize is that their websites need to be more effective.

A website is meant to attract consumers to your business. But what do those consumers do once they land on your website? Maybe they give you a call or pop into your bricks-and-mortar location some time. And, sure, that’s all fine and dandy. But even better than that, your website itself can actually generate leads and sales for you with just a few simple tweaks.

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How to Escape From the Prison of Negative Thinking

If you want to change your circumstances, you need to change the way you think. You have to stop believing that you are stuck in your situation and passively accepting that you’re incapable of doing anything about it.

Many people allow themselves to be caged by their fear and anxiety. For these people, an inner critic always seems to be whispering in their ears, keeping them from succeeding. The truth is, negative thinking will shackle you to a life that’s both mediocre and unfulfilling. If you want to stretch yourself to your fullest potential, you need to escape your self-imposed prison of negative thinking.

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Secrets of Building a Small Business Website Revealed

About one third of small business owners still do not have a website. Some might not want to invest in the cost. Others might think they can get by with just a Facebook page or Google My Business Profile. And a few may even feel like a website is not relevant for their business if they do not sell anything online.

But a website can benefit nearly any small business. Even if you do not sell products or services online, it can help to direct people to your location, get your business in front of more potential customers through search and provide some credibility for your brand.

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Still Living Paycheck to Paycheck Despite Having a Successful Business?

Many small business owners show skill earning money. But still fall short when it comes to managing it. Sure, they may have built a successful company. But too many still live paycheck to paycheck.

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How to Improve Your Small Business Cybersecurity in an Hour

Statistics show that cybersecurity is a legitimate threat to small businesses, but small businesses don't always act on that knowledge. According to the 2018 Small Business Cybersecurity Report, 47% of small businesses experienced an attack in the past 12 months. Cybersecurity is a serious concern, yet the report shows only 52% of businesses have a cybersecurity strategy.

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13 Must-Have Words to Include In Your Resume

Diction or word choice is important when it comes to drafting your resume, not just to ensure that your resume is reviewed positively by software, but also because you want to wow recruiters with your skills, competencies and relevant credentials.

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A Cisco Router Bug Has Massive Implications for Small Businesses

Secure-computing engineers generally view these schemes as sound in theory and productive to deploy. But in practice, it can be dangerous to rely on a sole element to act as the check on the whole system. Undermining that safeguard—which has proven possible in many companies implementations—strips a device of critical protections. Worse still, manipulating the enclave can make it appear that everything is fine, even when it's very much not.

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More Than 150,000 U.S. Small-Business Websites Could Be Infected With Malware at Any Given Moment

Small-business owners were victims in 43 percent of data breaches tracked between Nov. 1, 2017, and Oct. 31, 2018, according to a 2019 Verizon report. The report tracked security incidents across all industries, but the most vulnerable sectors this year were retail, accommodation and healthcare.

What does the issue look like on a national scale? If we take the sample size of infected sites SiteLock said they found in 2018 -- approximately 47,244 out of 6,056,969 checked -- and apply that percentage to the country’s estimated 30.2 million small-businesses websites, minus the estimated 36 percent that do not have one, then we can loosely estimate the amount of infected small-business websites to be around 150,757.

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Seven Ways To Save Time With Small Business Automation

Running a small business may not seem too challenging from a distance. After all, it is a small business, so how much operational and management work could there be? But since I started my own agency, I’ve realized that running a small business or firm is not as easy as it looks.

The good news is that there are plenty of best practices small businesses can follow to save time and manage their tasks more efficiently with the help of automation.

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How to Optimize Your Small Business Website For Voice Search

If you want to ensure new customers are able to find your business, then you need to know how to optimize your business for voice search, which is becoming one of the most popular ways of searching.

Voice search is not quite taking over the search world yet—but it is getting closer. Last year, more than half (58%) of consumers used voice search to find local business information, according to BrightLocal’s Voice Search for Local Business Study 2018. Almost half (46%) of voice search users searched for a local business daily; 28% used voice search to search for a local business about once a week.

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Small Business 401(k)s: How to Take Advantage of the New DOL Rule

If you own or are employed by a small business—and are among the approximately 38 million people in the U.S. with no access to a retirement plan at work—you may be interested in a new U.S. Department of Labor (DOL) rule set to take effect Sept. 30, 2019.

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SBA raises revenue limits for small business certifications

Effective Aug. 19, the Small Business Administration (SBA) is raising its monetary-based small business size standards for inflation by an average of 8.4%, an adjustment that the administration expects will allow 90,000 additional companies to participate in its loan and contracting programs. The SBA said that this increase could result in $750 million more total contracts awarded to small businesses and as much as $65 million more in small business loans.

In order to be considered a small business under current SBA guidelines, most general, heavy and civil construction companies cannot have more than $36.5 million of average annual sales receipts.

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A Harvard Study Found That 27 Top-Performing CEOs Use These 6 Strategies to Manage Their Time

Time is said to be spent or invested. But without time management, it can also be squandered.

Is your to-do list constantly growing? Do you feel like there are not enough hours in the day to meet your family, work and social obligations?

For a business leader, time management is especially problematic given their magnitude of responsibilities and limited hours in the day. Lost time is not only never found again, but not managing it strategically harms the executive's well-being, effectiveness and organizational performance.

My team and I had the opportunity to lead coaching sessions for executives of public and private companies worth billions. And one thing is clear-- how you manage your time leads to success or failure.

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Facebook Just Revealed It Is Doing the 1 Thing a Brand Should Absolutely Never Do

One thing brands should never do.

But it leads to something no brand should ever do: You should never assume that your customers feel the same way about your brand that you do. Your brand is how other people feel about your company, not how you feel about it.

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10 Powerful Women in Tech Share Their Best Advice for Managing a Team

How does a leader manage to harness the talents of a group without letting things descend into chaos? How does a leader give firm direction without stifling creativity and individuality?

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3 Small Business Mistakes to Avoid

To say the United States has many small businesses would be an understatement — according to JP Morgan Chase & Co., more than 99% of Americas businesses are included in this category. Collectively, they contribute $5.9 trillion dollars to the economy every year.

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50 Motivational Quotes From Inspiring Women Leaders

The climb to the top can be tough going for anyone. But as women, there are particular hurdles that can make the journey upward toward positions of power and influence -- in myriad spheres -- especially challenging.

Here, in 50 inspiring quotes, businesswomen, role models, activists, entertainers, authors and politicians share their thoughts on leadership and success -- and what exactly those words mean to them.

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3 Purpose-Driven Ways to Increase Your Companys Productivity

Adaptability, hustle and momentum are everything, especially in todays competitive, ever-changing technological environment. If only your employees would spend fewer hours on social media and more time perfecting their individual crafts, your business would easily outpace less efficient competitors, allowing you to live the entrepreneurial dream you’ve always wanted.

But how can you instill a greater sense of urgency without making everyone miserable at work?

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How Googles Youngest-Ever Hire Launched an AI Company Backed by Mark Cuban

The daughter of two entrepreneurs who immigrated to the U.S. during the Iranian Revolution, Falon Fatemi became known as Google's youngest-ever hire at the age of 19. After leaving Google, she founded her own AI company, Node — and secured famed investor Mark Cuban as a backer. Node aims to use deep learning to analyze relationships between people and companies, then pinpoint how clients can leverage those relationships into sales, marketing and recruiting opportunities. In this episode of How Success Happens, Fatemi spoke with Entrepreneur about landing a job in big tech, AI and data policies and how to give a top-quality pitch.

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Collecting on Your Invoices Does Not Need to Be a Nightmare: 3 Tips for Getting Paid

Eleni Gianopulos spent more than 15 years selling her handmade sugar cookies to a famous gourmet grocery chain. Then Dean & DeLuca stopped paying its bills. By January 2018, Gianopulos, founder and owner of New York City-based bakery Elenis Cookies, realized that she might never be paid for $86,000 worth of 2017 custom holiday orders.

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The 100 Women Building Americas Most Innovative and Ambitious Businesses

The entrepreneurs on Inc.s second annual Female Founders 100 list have transformed every major industry in America. Meet the boundless dreamers making the biggest difference in 2019.

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