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No need to travel as Southbank Sinfonia recruits artists around the world using a Cisco TelePresence solution from BT

Every year some of the world’s best young musicians would jet into London to audition for a bursary with the Southbank Sinfonia. Simon Over wanted to cut down on those thousands of air miles and hours in transit. He also didn’t want to miss out on youngsters who couldn’t afford the fare.




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Case Study - Telepresence enables SASOL to operate as a single global community

SASOL has adopted telepresence for collaboration between far-flung executives in Europe, North America and Africa. Running over the BT IP Connect global network it also enables federation with customers and suppliers. The solution’s earned Alec’s team a special recognition award from the CEO for bringing the company’s One SASOL philosophy and vision vibrantly to life




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Etihad Airways: Assuring special service levels for high-flying guests

A BT cloud-based virtual contact centre helps Etihad deliver own-language service excellence to guests from 37 countries




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Case Study : GSK Nutritional Healthcare: Market leader makes customer care miles better

Care isn’t just part of the name at GSK Nutritional Healthcare. It’s at the heart of its customer help lines. But Ashley Thomas knew that the company’s legacy telephone technology was becoming a bit of a hindrance. Keen to boost customer service with new technology, a review of the market led Ashley to BT Cloud Contact




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Case Study – FIAT Group IMV: Virtual solution helps motor trader integrate its operations

An infrastructure offering high levels of quality and flexibility was required as a platform for a new system. Buying or renting new servers – and connecting and configuring them in short timescales – would be an expensive and challenging task. The IMV technical team turned to BT and asked whether it would be possible to set up the system in a virtual environment .




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Case Study : Tesco uses BT Cloud Contact technology to bring it closer to customers

Tesco, one of the world’s largest retailers, is using the BT Cloud Contact solution to give its UK customers an enhanced, more flexible and more responsive contact centre service.




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85% industry leaders call for major investments in quantum computing: Report

The survey, gathered insights from 200 senior executives and CXOs, reveals that sectors such as cybersecurity, healthcare, and artificial intelligence could witness unprecedented advancements through quantum computing.




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OpenAI and rivals seek new path to smarter AI as current methods hit limitations

TECH-AI-OpenAI and rivals seek new path to smarter AI as current methods hit limitations




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CEOs in infrastructure and transport sector focus on ESG and Gen AI amid growth prospects: KPMG

The survey indicates that 57% of CEOs believe stakeholder expectations on ESG are evolving faster than they can adjust their strategies, with more than half concerned that inadequate climate adaptation could negatively impact growth in the short to medium term.




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63% of HR professionals cite data privacy and security as top AI concerns: Survey

A new survey of over 500 HR professionals, titled "HR Report on AI: Insights on HR’s Readiness and Risk Management" reveals that while 63% are concerned about data privacy and security related to AI, 40% of organisations lack clear policies governing its use. This highlights a critical need for HR to establish guidelines and training for responsible AI adoption to mitigate risks and leverage its potential benefits.




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Zetwerk is said to consider raising $1 billion in Indian IPO

The Bangalore-based firm, backed by investors such as Peak XV Partners and Lightspeed India Partners, has held talks with investment banks to help prepare for a potential IPO in Mumbai next year, as per sources.




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India is leading in AI adoption at 30%, surpassing global average of 26%: BCG report

India is leading in Artificial Intelligence (AI) adoption, according to new research by Boston Consulting Group (BCG), which pegged that 30 per cent of Indian companies are maximizing value through the use of such emerging technology.




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High-cost GPUs not fit for next phase of AI

The maker of SN40L reconfigurable dataflow unit (RDU) chip has positioned itself as a power-efficient alternative meant for better inferencing speed and accuracy as compared to Nvidia GPUs. Backed by investors like SoftBank, Blackrock, Intel Capital, GV, Walden International, Temasek and GIC, the AI chip maker is valued at $5.1 billion and serves customers like Saudi Aramco, Accenture and Analog Devices.




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Baidu bolsters AI lineup with text-to-image generator, no-code app builder

The country's leading search engine company is among tech firms shifting their focus to the commercialisation of large language model (LLM) applications after nearly two years of heavy investment in research and development in models that they tout as alternatives to OpenAI's GPT.




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CtrlS Datacenters says to offer access to Oracle AI, Cloud services

CtrlS will offer connectivity through two dedicated 100G Partner ports.




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Role of IT distributors in safeguarding India's digital infrastructure

By adjusting global cybersecurity tools and strategies to fit Indian requirements, distributors help companies of all sizes -- small businesses to large corporations -- adopt security solutions that are practical, effective, and scaled appropriately for their environments.




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India's IT spending to reach $160 bn in 2025: Report

"In 2025, Indian chief information officers (CIOs) will start allocating budgets for generative AI (GenAI) beyond initial proof-of-concept projects," said Naveen Mishra, VP Analyst at Gartner.




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Nvidia and SoftBank pilot world's first AI and 5G telecom network

"Every other telco will have to follow this new wave," SoftBank Group CEO Masayoshi Son said at an AI event where he was speaking alongside Nvidia CEO Jensen Huang.




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Amazon offers free computing power to AI researchers, aiming to challenge Nvidia

AWS said researchers from Carnegie Mellon University and the University of California, Berkeley, are taking part in the program. The company plans to make 40,000 of the first-generation Trainium chips available for the program.




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Even handicraft marketplace Etsy needs AI to compete, says CEO

On Tuesday. Etsy was founded in 2005 as a platform exclusively for handmade goods - though that claim has long been scrutinised.




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India likely to add 33.9 mn jobs to its workforce by 2028 in AI era

With AI-driven transformation, India is projected to increase its workforce from 423.73 million in 2023 to 457.62 million by 2028, a net gain of 33.89 million workers, according to a report on Wednesday.




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Is 'learn to code' just empty advice now that AI does the heavy lifting? Here’s Google’s take

Google's head of research, Yossi Matias, emphasizes the enduring importance of coding skills in an AI-driven world. While acknowledging AI's growing role in software development, Matias argues that basic coding knowledge is crucial for understanding and leveraging AI's potential. He compares coding to math, suggesting that both are fundamental for navigating an increasingly tech-reliant society.




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Security at Mahakumbh to feature advanced technology including AI: UP DGP

Prashant Kumar on Tuesday said the security arrangements at the Mahakumbh Mela will be equipped with advanced technology, including the use of Artificial Intelligence (AI). After a review meeting on preparations for the Mahakumbh Mela with Chief Secretary Manoj Kumar Singh, the DGP told reporters, "Our control room will have data of around 1 million suspicious individuals, and we will closely monitor all types of anti-social elements."




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AI, automation, and resilience is Oracle’s vision for supply chain management: Derek Gittoes

In this exclusive interview with ETCIO, Derek Gittoes, Vice President of Supply Chain Management Product Strategy at Oracle, shares valuable insights into the current trends shaping the future of supply chain management.




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CCTV cameras to be must at city homes soon: Sarma

The government of Assam is planning to pass a law that will require residents in the city of Guwahati to have closed-circuit television (CCTV) cameras installed in their homes and in apartments. The purpose of this law is to help the police detect crime, similar to the system in Hyderabad. The police also decided at a review meeting that family members of police personnel killed in terror attacks will be given government jobs.




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Cryptoverse: Bitcoin is back with a bonk

The No.1 cryptocurrency has clocked a 26% gain in January, leaping 22% in the past week alone, breaking back above the $20,000 level and putting in on course for its best month since October 2021 - just before the Big Crypto Crash.




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Mobile app helps adolescents access health services in B'desh

Millions of adolescents in Bangladesh will be able to access health information and services through two online portals launched at the National Adolescent Health Conference.




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Apple TV users may need an iPhone or iPad to accept iCloud terms and conditions

Previously, users were able to access Apple TV without needing any other Apple hardware. Users were allowed to set up the Apple TV, install apps, and make purchases completely independently. Sometimes users needed a web browser on a PC to perform the typical Apple ID management duties (if its necessary).




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Apple expands Advanced Data Protection option globally

Beginning with iOS 16.3, the security feature will allow users to enable end-to-end encryption for a variety of additional iCloud data categories, including Photos, Notes, Voice Memos, Messages backups, device backups, and more, reports MacRumors.




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Spotify and 8 other companies call Apple a 'harmful' company

The companies called EU to take “urgent” action to end “Apple's abusive behaviours.” A new Digital Markets Act has been passed by the EU and the companies said that the “EU has the opportunity to take the lead, but it must act fast, as every day that passes is a loss for innovation and for the welfare of European consumers.”




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As ChatGPT takes the internet by storm, here’s what its rivals are up to

OpenAI took the internet by storm as its AI chatbot ChatGPT wowed people with its ability to formulate detailed and human-like answers on a wide range of subjects in a few seconds.




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Users can now mark messages as important or urgent in Microsoft Teams

Navigate to the "Mark as important" button which is present beneath the compose box and select either the "Important" or "Urgent" option depending on the level of attention the message requires.




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OpenAI to enable more customizations for enterprise and individual users

Speaking to investors at a Morgan Stanley conference, Altman said the AI company will focus on building a platform that sells APIs to others and creates killer apps like ChatGPT.




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Experts renew calls to save vestiges of ancient metal tech, artefacts of Zawar

India supplied zinc for the industrial revolution of Europe, and the ancient metallurgical remains at Zawar, a geo-heritage site nearly 45 km off Udaipur, lie as a living testimony. Lack of progress in work to preserve this spectacular geological heritage and promote geo-tourism has left experts wondering.




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No petrol/diesel 4x4 SUVs from Tata Motors: Off-road tech to next be seen in electric avatar

Up till now, the automaker reportedly maintained that low demand for 4x4 cars has led to the absence of off-road tech in its products. In a recent conversation with TOI Auto, Shailesh Chandra, Managing Director, Tata Motors Passenger Vehicles Limited, shed some light on the future of the company’s SUV portfolio and if the 4x4 drivetrain will make a comeback.




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Oppo aims to make GenAI accessible to 50 mn users in 2024, collaborates with Google, Microsoft

Oppo aims to make generative artificial intelligence accessible to 50 million users by 2024 through collaborations with Google and Microsoft, joining other handset makers like Samsung and Xiaomi in leveraging AI for sales growth.




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Nvidia CEO Jensen Huang asks SK Hynix to advance supply of HBM4 chips by six months

Nvidia CEO Jensen Huang has requested SK Hynix to expedite the delivery of HBM4 chips by six months. This request, revealed by SK Group Chairman Chey Tae-won, highlights the surging demand for Nvidia's AI accelerators, which heavily rely on HBM chips.




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Demand for design professionals in semiconductor GCCs dips in July-Sep: Report

Semiconductor design global capability centres (GCC) account for approximately 4 per cent of India's total GCCs, with a growth rate of about 7 per cent in the last two decades.




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Industry urges TRAI to adopt single technology for digital radio roll-out

The association suggested that All India Radio separately assess DRM and HD Radio for MW and SW bands, which fall under its exclusive remit. It also recommended that analogue transmission should not be interrupted until digital receivers are adopted by more than 80% of the population to ensure accessibility.




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Qualcomm chip sales to Chinese smartphone makers fuel strong results

Qualcomm's derived 46% of its revenue in its most recent fiscal year from customers with headquarters in China. Trump has floated second-term plans for blanket tariffs of 10% to 20% on virtually all imports as well as tariffs of 60% or more on goods from China, in a bid to boost US manufacturing.




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India's smartphone market estimated to grow 7-8 pc this year

India's smartphone market is estimated to grow 7-8 per cent this year, driven by strong demand for premium, 5G and AI smartphones, according to a new report.




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Is AI dominance inevitable? A technology ethicist says no, actually

In the business world, AI advocates tell companies and workers that they will fall behind if they fail to integrate generative AI into their operations. In the sciences, AI advocates promise that AI will aid in curing hitherto intractable diseases.




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Crab from the Chinese pet market turns out to be a new species of a new genus

Shimmering carapaces and rattling claws make colourful freshwater crabs attractive to pet keepers. To answer the demand, fishermen are busy collecting and trading with the crustaceans, often not knowing what exactly they have handed over to their client.

read more



  • Biology & Nature

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Critical information needed in fight to save wildlife

With global temperatures rising, an international group of 22 top biologists is calling for a coordinated effort to gather important species information that is urgently needed to improve predictions for the impact of climate change on future biodiversity.

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  • Biology & Nature

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Yellow or black, large or small? Ant color and body size respond strongly to environment

A University of Liverpool study of ants across three continents has revealed that their colour and size is strongly influenced by their environment, and that the dominant colour and average body size can change from year to year as temperatures vary. This finding has implications for how ant communities will cope with rising global temperatures.

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  • Biology & Nature

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Chinese investigators characterize the world of resistance gene exchange among bacteria

Certain antibiotic resistance genes are easily transferred from one bacterial species to another, and can move between farm animals and the human gut. A team led by Chinese researchers has characterized this "mobile resistome," which they say is largely to blame for the spread of antibiotic resistance. They found that many antibiotic resistance genes that are shared between the human and animal gut microbiome are also present in multiple human pathogens. These findings are published September 9 in Applied and Environmental Microbiology, a journal of the American Society for Microbiology.

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  • Biology & Nature

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Bacteria supply their allies with munitions

Many bacteria possess molecular spear guns, which they fire at enemies and rivals, thus putting them out of action. The tips of these nano-spear guns, known as Type VI secretion system (T6SS), are loaded with toxic molecules that lead to death of their adversaries. However, sometimes close related bacteria come under fire.

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  • Biology & Nature

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Genetic analysis uncovers 4 species of giraffe, not just 1

Up until now, scientists had only recognized a single species of giraffe made up of several subspecies. But, according to the most inclusive genetic analysis of giraffe relationships to date, giraffes actually aren't one species, but four. For comparison, the genetic differences among giraffe species are at least as great as those between polar and brown bears.

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  • Biology & Nature

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A cinematic approach to drug resistance

In a creative stroke inspired by Hollywood wizardry, scientists from Harvard Medical School and Technion-Israel Institute of Technology have designed a simple way to observe how bacteria move as they become impervious to drugs.

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  • Biology & Nature

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Linking RNA structure and function

Several years ago, biologists discovered a new type of genetic material known as long noncoding RNA. This RNA does not code for proteins and is copied from sections of the genome once believed to be "junk DNA."

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  • Biology & Nature