service updates

Open Comment Period for AO3 Terms of Service Updates

In order to make AO3's rules clearer to our users, we intend to update the AO3 Terms of Service (TOS) in mid-November 2024. Once this occurs, all users will need to agree to the updated TOS to continue using AO3. The full text has been posted for public review, as well as a detailed explanation of what has (and hasn't) changed:

Summary of changes

As part of reorganizing the TOS for better clarity, the new TOS is structured differently than the old one. A detailed explanation of what was changed and why is available in the update guide. These are the highlights:

  • We've clarified the Content Policy, but we haven't changed what works are or are not allowed. If your fanwork was allowed on AO3 before, then it is still allowed.
  • The TOS has been split into three pages (General Principles, Content Policy, and Privacy Policy). This should make it easier to find what you're looking for when you want to know about a specific part of the TOS.
  • We've simplified the language throughout the TOS and removed redundant or overly specific phrases and passages. When longer explanations would help to provide clarity, we've added new questions to the TOS FAQ instead.
  • We've updated the descriptions of how we and our subprocessors collect and process user information (including personal information) in the Privacy Policy.
  • The Abuse Policy has been generalized to provide the AO3 Policy & Abuse committee with greater flexibility to determine how to address TOS violations, while still providing protections for fanworks in accordance with AO3's mission.
  • The "Underage" Archive Warning, which is used for works that depict or describe underage sex, is being renamed to "Underage Sex". This does not change the meaning of this warning or how it is enforced. When the TOS update occurs, all works with the "Underage" Archive Warning will be recategorized automatically to display the new "Underage Sex" Archive Warning label instead. If you have a work that carries the "Underage" warning and you don't want it to display the "Underage Sex" label, you can replace it with the "Creator Chose Not to Use Archive Warnings" label at any time.

You can read the proposed changes and comment here on this news post with any questions, suggestions, or feedback you might have about the new TOS or TOS FAQ. Comments will remain open until November 18th, 2024. After comments close, the Board of Directors for the OTW (the Organization for Transformative Works, which is AO3's parent organization) will vote on the proposed changes to the Terms of Service. If the Board votes in favor, the Terms of Service will be updated and all users will be required to agree to the new TOS to continue using AO3.

To make your opinion heard prior to the Board vote, make sure to submit your comments here before November 18th.


ETA: We appreciate that all of you have many ideas, but please keep in mind that the Policy & Abuse committee handles AO3 rules, not AO3 features. If you have ideas for a feature (for example, improvements you want to see to Search and Filtering), please contact the Support committee about them instead. We won't be responding to feature requests on this news post.