With Sales Accelerator, Del Monte can 'tweak the levers' during a campaign to boost reach and revenu

This new service was introduced last month alongside the company's new logo and other facilities

(Telecompaper) Telia Estonia has opened its new shop and service centre in the commercial centre Viru Keskus in the city of Tallinn...

Aim/Purpose: The purpose of this study is to investigate the mechanism of the front/back-office structure affecting new service development (NSD) performance and examine the role of knowledge transfer in the relationship between front/back-office structure and NSD. Background: The separation of front and back-office has become the prevailing trend of the organizational transformation of modern service enterprises in the digital era. Yet, the influence of front and back-office separation dealing with new service development has not been widely researched. Methodology: Building on the internal social capital perspective, a multivariate regression analysis was conducted to investigate the impact of front/back-office structure on the NSD performance through knowledge transfer as an intermediate variable. The data was collected through a survey questionnaire from 198 project-level officers in the commercial banking industry of China. Contribution: This study advances the understanding of front/back-office structure’s influence mechanism on new service development activity. It reveals that knowledge transfer plays a critical role in bridging the impact of front and back-office separation to NSD performance under the trend of digitalization of service organizations. Findings: This study verified the positive effects of front/back-office social capital on NSD performance. Moreover, knowledge transfer predicted the variation in NSD performance and fully mediated the effect of front/back-office social capital on NSD performance. Recommendations for Practitioners: Service organizations should optimize knowledge transfer by promoting the social capital between front and back-office to overcome the negative effect organizational separation brings to NSD. Service and other organizations could explore developing an internal social network management platform, by which the internal social network could be visualized and dynamically managed. Recommendation for Researchers: The introduction of information and communications technology not only divides the organization into front and back-office, but also reduces the face-to-face customer contact. The impacts of new forms of customer contact to new service development and knowledge transfer between customer and service organizations call for further research. Along with the digital servitization, some manufacturing organizations also separate front and back-offices. The current model can be applied and assessed further in manufacturing and other service sectors. Impact on Society: The conclusion of this study guides us to pay attention to the construction of social capital inside organizations with front/back-office structure and implicates introducing and developing sociotechnical theory in front/back-office issue undergoing technological revolution. Future Research: As this study is based on the retail banking industry, similar studies are called upon in other service sectors to identify differences and draw more general conclusions. In addition, as the front and back-offices are being replaced increasingly by information technology such as artificial intelligence (AI), it is necessary to advance the research on front/back-office research with a new theoretical perspective, such as sociotechnical theory.

Connect ONE has introduced a new, one-time base price with no recurring monthly fees to integrators for its ESSENTIAL service level, providing a pathway to cloud system management for small commercial and residential clients.

Catawba County Home Health is empowering older adults to lower their risk of falling through a new service called Smart Moves.

A new service developed at Binghamton University, State University of New York could improve performance of mobile devices that save data to the cloud.

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To give innovators a leg up on the competition, ingredient suppliers are expanding their services as well as product lines for beverage development.

Company leverages its nanofabrication technology to produce robust SERS substrates for R&D and commercial use

Root of Provenance Service launches at CCC NFT Auction

Alfa Cytology has unveiled new services on oncolytic viral therapy for pancreatic cancer research.

Leveraging AI and Blockchain to Revolutionize Fraud Recovery Solutions

Automotive Defense Specialists is proud to announce a new service in support of comprehensive Bureau of Automotive Repair compliance. The SMOG community can prevent BAR citations, accusations, and suspensions with forethought.

MCN Asia has been at the forefront of providing expert advice and strategic marketing planning to businesses in India and Europe.

ETSI launches new group on Non-IP Networking addressing 5G new services

Sophia Antipolis, 7 April 2020

ETSI is pleased to announce the creation of a new Industry Specification Group addressing Non-IP Networking (ISG NIN). The kick-off-meeting took place on 25 March and John Grant, BSI, was elected as the ISG Chair, and Kevin Smith, Vodafone, was elected as ISG Vice Chair.

With the increasing challenges placed on modern networks to support new use cases and greater connectivity, Service Providers are looking for candidate technologies that may serve their needs better than the TCP/IP-based networking used in current systems.

ISG NIN intends to develop standards that define technologies to make more efficient use of capacity, have security by design, and provide lower latency for live media.

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Although ductwork doesn’t require quite as much maintenance as other HVAC equipment does, there are steps to be taken to ensure its longevity, safety, and efficient operation.

Sherry has held CFO positions for the past ten years. “His passion and expertise will be critical as we continue to expand our capabilities to solve the biggest pain points for contractors all across the country," said Ara Mahdessian, ServiceTitan co-founder and CEO.

J.J. Keller & Associates, Inc. introduces the 'Live Regulatory Update Service,' offering customized virtual presentations by subject matter experts in areas including FMCSA, DOT, OSHA, EPA, and more.

Flexible Distribution Systems: New Services, Actors and Technologies 4 September 2018 — 9:00AM TO 10:30AM Anonymous (not verified) 31 July 2018 Chatham House, London

The pace of the energy transition is accelerating. Solar and wind are dramatically falling in cost and displacing fossil fuel generators. Simultaneously, the rapid uptake of electric vehicles and battery storage systems are beginning to send shock-waves through the electricity sector.

As the proportion of distributed energy resources (DERs) connected to the distribution network grows, a significant opportunity is beginning to present itself. What if the concerns of renewable integration and associated costs could be solved by the smart integration of these DERs?

By properly valuing the services DERs can provide, actively managing the distribution system and creating new market places, might a truly renewable electricity system capable of supporting the electrification of heat and transport be possible?

During this roundtable, Andrew Scobie, CEO of Faraday Grid, will provide an overview of the challenges and opportunities faced within the distribution network and explain why the current system is no longer fit for purpose.

This is the inaugural event in the Energy Transitions Roundtable (ETR) series.

Sporting a brand new logo, BSNL also introduced low latency 5G connectivity for mining operations in partnership with the Centre for Development of Advanced Computing

With Sales Accelerator, Del Monte can 'tweak the levers' during a campaign to boost reach and revenu

PSA Peugeot Citroën and IBM today announced a partnership to help various industries within the Internet of Things economy to analyze data to deliver new services from connected vehicles.

IBM Security today announced the launch of two new security testing practice areas focused on automotive security and the Internet of Things (IoT). The new services will be delivered via an elite team of IBM X-Force Red researchers focused on testing backend processes, apps and physical hardware used to control access and management of smart systems.

IBM today announced that Vissensa, a UK-based managed service provider (MSP), has taken delivery of the IBM Enterprise Cloud System, which will help the company offer new and improved cloud services to its customers.

This is to create, produce and distribute content via the Microsoft Azure cloud platform.

Serviced apartment for rent in the center of Phu My Hung area, District 7 Price: 10 - 15 million/month Area: 30m to 40m One large bedroom, 1 bathroom, new house. Full interior, ready to move in All fee included: Domestic water bill, Cable TV fee, internet fee, cleaning & laundry...

Serviced apartment for rent in the center of Phu My Hung area, District 7 Price: 10 - 15 million/month Area: 30 sqm to 40 sqm One large bedroom, 1 bathroom, new room. Full interior, ready to move in All fee included: Domestic water bill, Cable TV fee, internet fee, cleaning & la...