mark smith What 4.7 Billion Interactions Reveal About Customer Experience: Mark Smith of Kitewheel on Marketing Smarts [Podcast] By rss.marketingprofs.com Published On :: Thu, 27 Jun 2019 10:00 EST Mark Smith of Kitewheel shares research findings from the 2019 State of the Customer Journey report, and explains how the data reveal B2B as the biggest growth sector in customer journey management. Full Article 15 to 30 minutes Beginner Communicate Customer Behavior Customer Relationships Marketing Technology
mark smith Opinion: Mark Smith: Sing as if you don’t know that one day the singing ends By www.heraldscotland.com Published On :: Sat, 09 May 2020 05:00:00 +0100 CAN I tell you how I feel? I feel, sometimes, like everyone in my life has suddenly been reduced to flat, distant images on a computer screen, like we’re in Star Trek. And I don’t like it. Full Article
