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How airlines at LAX handled the airport shooting last week

Business Update with Mark Lacter

Police say TSA agent Gerardo Hernandez was shot and killed last Friday at the base of the escalators of LAX Terminal 3, and not at the checkpoint gates.  Paul Ciancia is accused of killing Hernandez and wounding several others.  Ciancia remains hospitalized in critical condition.

Steve Julian: Business analyst Mark Lacter, how did the airlines respond to shooting and its aftermath?

Mark Lacter: Generally pretty well, Steve, considering that the airport was effectively closed for several hours on Friday, and most of Terminal 3 was out of commission until Saturday afternoon.  You know, there's always this precarious balance in operating airlines and airports, even in the best of circumstances.  Just so many flights coming in and going out, and so many thousands people using the facility at any given time - and it really doesn't take much to upset the balance.  So, when you have something horrific take place and you see all those travelers stranded outside the terminals, the ripple effects are enormous - not just at LAX but all over the country.

Julian: More than a thousand flights were either canceled or delayed on Friday.

Lacter: And, there was a further complication because the airlines flying out of Terminal 3 are not the legacy carriers like United, American, and Delta that have all kinds of resources, but smaller operations with less flexibility.  It's not like there's an empty aircraft just sitting in a hangar waiting to take passengers wherever they want to go.  Actually, the airlines have gotten better at arranging re-bookings when there's a snowstorm or some other emergency that gives them advance warning.  But obviously, there was no advance warning last Friday, so the carriers needed to improvise in handling passengers whose flights were cancelled.

Julian: What did they do?

Lacter: One step was waiving the fees normally charged to re-book flights (and that's gotten to be a pretty penny).  Another was waiving the difference in the price of the original ticket and the re-booked ticket.  But, the policies varied according to the airline, and we heard about travelers not receiving hotel or food vouchers, or having to buy a brand new ticket on another airline if they wanted to avoid the wait - and that can be expensive.  Which raises another issue: planes tend to be completely full these days because airlines have been cutting back on the number of flights.  And that can be a problem if you're taking a route that doesn't have too many flights in the first place.  So, it gets really complicated.

Julian: Why do you think we haven't we heard more horror stories from passengers?

Lacter: Well, look at the cities that the airlines in Terminal 3 fly to - New York, San Francisco, Seattle, Dallas.  They're all served by several other carriers.  L.A. to New York, in particular, is one of the busiest routes in the world, which means that it's also one of the most competitive.  So, even if your flight was cancelled, there's a good chance you'd be able to find space by Saturday (which is normally a slower day for air travel).  This is a big reason, in general, why people like LAX.

Julian: Why don't other local airports handle more of the load?

Lacter: You might remember a few years ago local officials were promoting something called "regionalization" - the idea was that as LAX maxed out on the number of passengers it was allowed to handle each year, then other airports would make up the difference - places like Ontario, Bob Hope in Burbank, and John Wayne in Orange County.

Julian: Right, and they talked about easing traffic congestion by spreading around the flights.

Lacter: Well, regionalization never happened because, first of all, passenger levels at L.A. International didn't come close to maxing out.  But, more importantly, because the airlines decided that using LAX was more efficient for everything from handling baggage to arranging international connections.  So, through the first nine months of the year, passenger traffic at LAX is up 4.2 percent from a year earlier, while at Ontario traffic was down 9.3 percent.  And, we've seen that John Wayne, Bob Hope, and Long Beach are all struggling.  Of course, the challenge at a busy place like LAX is making it as safe as possible, and that will no doubt become a priority in the weeks ahead.

Mark Lacter writes for Los Angeles Magazine and pens the business blog at LA Observed.com.

This content is from Southern California Public Radio. View the original story at SCPR.org.





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The Inspiring Way This Small Business Owner Handled Social Media Backlash

The founder of a multiracial beauty company shares how she coped after her “personal and professional victory” angered many fans.

complete article




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How to Handle Late Paying Clients with Ease Using These Tips

The holidays puts everyone in a celebratory mood — or almost everyone. For small business owners, the celebration may be tempered by stress over unpaid invoices. My business is lucky: Lots of our clients are scrambling to issue payments before year-end to finish off their fiscal years. But for other small businesses, freelancers and entrepreneurs in the B2B world, getting paid this time of year is an ongoing struggle.

complete article




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“God will never give you more than you can handle”

I forget, in the course of my long life as a Christian, how many times I have heard people assure me that “God will never give you more than you can handle”. By this they seemed to mean that God knows my emotional limits and capabilities, and will make sure that no disaster befalls me that will tax me emotionally beyond my present strength. Sometimes they affix a Bible verse from 1 Corinthians 10:13 to it to make their case: “No temptation has overtaken you but such is common to man, and God is faithful, who will not allow you to be tempted beyond what you are able, but with the temptation will provide the way of escape also, that you may be able to endure it”. I must report however, on the basis of my long life as a Christian, that the assuring notion that God will never give anyone more than they can handle is nonsense.




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You Can't Handle the Truth!




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Runtime Tests for Memory Error Handlers of In-Memory Key Value Stores Using MemFI

Naoya NEZU,Hiroshi YAMADA, Vol.E107-D, No.11, pp.1408-1421
Modern memory devices such as DRAM are prone to errors that occur because of unintended bit flips during their operation. Since memory errors severely impact in-memory key-value stores (KVSes), software mechanisms for hardening them against memory errors are being explored. However, it is hard to efficiently test the memory error handling code due to its characteristics: the code is event-driven, the handlers depend on the memory object, and in-memory KVSes manage various objects in huge memory space. This paper presents MemFI that supports runtime tests for the memory error handlers of in-memory KVSes. Our approach performs the software fault injection of memory errors at the memory object level to trigger the target handler while smoothly carrying out tests on the same running state. To show the effectiveness of MemFI, we integrate error handling mechanisms into a real-world in-memory KVS, memcached 1.6.9 and Redis 6.2.7, and check their behavior using the MemFI prototypes. The results show that the MemFI-based runtime test allows us to check the behavior of the error handling mechanisms. We also show its efficiency by comparing it to other fault injection approaches based on a trial model.
Publication Date: 2024/11/01




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Why does Google think Raymond Chandler starred in Double Indemnity?

In my knowledge graph class yesterday we talked about the SPARQL query language and I illustrated it with DBpedia queries, including an example getting data about the movie Double Indemnity. I had brought a google assistant device and used it to compare its answers to those from DBpedia. When I asked the Google assistant “Who […]

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