failure risk

Continuous Use of Mobile Banking Applications: The Role of Process Virtualizability, Anthropomorphism and Virtual Process Failure Risk

Aim/Purpose: The research aims to investigate the factors that influence the continuous use of mobile banking applications to complete banking monetary transactions. Background: Despite a significant increase in the use of mobile banking applications, particularly during the COVID-19 pandemic, new evidence indicates that the use rate of mobile banking applications for operating banking monetary transactions has declined. Methodology: The study proposed an integrated model based mainly on the process virtualization theory (PVT) with other novel factors such as mobile banking application anthropomorphism and virtual process failure risk. The study model was empirically validated using structural equation modeling analysis on quantitative data from 484 mobile banking application users from Jordan. Contribution: The study focuses on continuing use or post-adoption behavior rather than pre-adoption behavior. This is important since the maximum and long-term viability, as well as the financial investment in mobile banking applications, depend on regular usage rather than first-time use or initial experience. Findings: The results indicate that process virtualizable and anthropomorphism have a strong positive impact on bank customers’ decisions to continue using mobile banking applications to complete banking monetary transactions. Meanwhile, the negative impact of virtualization process failure risk on continuous use has been discovered. The found factors explain 67.5% of the variance in continuous use. Recommendations for Practitioners: The study identified novel, significant factors that affect bank customers’ decisions to use mobile banking applications frequently, and these factors should be examined, matched, satisfied, or addressed when redesigning or upgrading mobile applications. Banks should provide users with clear directions, processes, or tutorials on how to complete monetary transactions effectively. They should also embrace Artificial Intelligence (AI) technology to improve their applications and products with anthropomorphic features like speech synthesizers, Chatbots, and AI-powered virtual bank assistants. This is expected to help bank customers conduct various banking services conveniently and securely, just as if interacting with real people. The study further recommends that banks create and publish clear norms and procedures, as well as promote tolerance and protect consumers’ rights when the process fails or mistakes occur. Recommendation for Researchers: The study provides measurement items that were specifically built for the context of mobile banking applications based on PVT notions. Researchers are invited to reuse, test, and modify existing measurement items, as well as submit new ones if necessary. The study model does not consider psychological aspects like trust and satisfaction, which would provide additional insight into factors affecting continuing use. Researchers could potentially take a different approach by focusing on user resistance and non-adoption. Impact on Society: Financial inclusion is problematic, particularly in underdeveloped nations. According to financial inclusion research, Jordanians rarely utilize mobile banking apps. Continuous usage of mobile banking applications will be extremely beneficial in closing the financial inclusion gap, particularly among women. Furthermore, it could help the country’s efforts to transition to a digital society. Future Research: The majority of study participants are from urban areas. Future studies should focus on consumers who live in rural areas. It was also suggested that the elderly be targeted because they may have different views/perspectives on the continued use of mobile banking applications.




failure risk

Researchers say caffeinated coffee may lower heart failure risk

Aurora, CO — Raise your cup, coffee drinkers! Drinking one or more cups of caffeinated coffee a day may reduce your risk of heart failure, according to the results of a recent review conducted by researchers from the University of Colorado.




failure risk

High Salt Intake May Double Heart Failure Risk

Title: High Salt Intake May Double Heart Failure Risk
Category: Health News
Created: 8/28/2017 12:00:00 AM
Last Editorial Review: 8/29/2017 12:00:00 AM




failure risk

Certain Painkillers Raise Heart Failure Risk in People With Type 2 Diabetes

Title: Certain Painkillers Raise Heart Failure Risk in People With Type 2 Diabetes
Category: Health News
Created: 8/24/2022 12:00:00 AM
Last Editorial Review: 8/24/2022 12:00:00 AM




failure risk

Tailings dams failure risks range from high to extreme in audits by Australian mining giants

Mining giants Rio Tinto, BHP and Glencore have listed several of their tailings dams across Australia as being at "high" or "extreme" risk to public safety if they fail.




failure risk

Living without exercise for six years can trigger heart failure risk



Too busy or lazy to exercise? Men and women take note. Living without physical activity for six years during their middle age could be at an increased risk of suffering heart failure, researchers have warned.

The findings, described in the journal Circulation, suggest that consistently participating in the recommended 150 minutes of moderate to vigorous activity each week, such as brisk walking or biking, in middle age can reduce the heart failure risk by 31 per cent.

While it is known that people who are more physically active have lower risks of heart failure than those who are less active, but little is known about the impact of changes in exercise levels over time on heart failure risk.

"Going from no exercise to recommended activity levels over six years in middle age may reduce heart failure risk by 23 per cent," said Chiadi Ndumele, Assistant Professor at the Johns Hopkins University in Maryland, US.

For the study, the team included 11,351 participants, with an average age 60, monitored annually for an average of 19 years.

According to the American Heart Association, the "recommended" amount is at least 75 minutes per week of vigorous intensity or at least 150 minutes per week of moderate intensity exercise.

Heart failure risk decreased by about 12 per cent in the participants who increased their physical activity category from poor to intermediate or recommended, or from intermediate to recommended, compared with those with consistently poor or intermediate activity ratings.

Conversely, heart failure risk increased by 18 per cent in the participants who reported decreased physical activity from visit one to visit three, compared with those with consistently recommended or intermediate activity levels.

Unlike heart attack, in which heart muscle dies, heart failure is marked by a long-term, chronic inability of the heart to pump enough blood, or pump it hard enough, to bring needed oxygen to the body.

The leading cause of hospitalisations in those over 65, the disorder's risk factors include high blood pressure, high cholesterol, diabetes, smoking and a family history.

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failure risk

Subtle Structural Features in Donated Kidneys Help Predict Transplant Failure Risk

In kidneys from living donors, subtle structural features help predict the risk of transplant failure in recipients, revealed Mayo Clinic researchers.