Through five short use cases this powerful four-minute video shows BT innovating to use interactive video conferencing in managing operations and communicating externally and internally across Asia, Africa and the Middle East. Ruth Rowan and Kevin Taylor of BT Global Services describe how high definition video and Dolby quality sound is enabling enhanced and effective collaboration for BT teams serving customers across this geographically diverse 99-country region.

Managing technology has never been more challenging. HBR IdeaCast’s new special series, Tech at Work, offers research, stories, and advice to make technology work for you and your team. This week: how your team can get the most out of digital collaboration tools.

Through five short use cases this powerful four-minute video shows BT innovating to use interactive video conferencing in managing operations and communicating externally and internally across Asia, Africa and the Middle East. Ruth Rowan and Kevin Taylor of BT Global Services describe how high definition video and Dolby quality sound is enabling enhanced and effective collaboration for BT teams serving customers across this geographically diverse 99-country region.