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What do HMRC tax codes mean and am I paying too much?

The code tells you how much you can earn before you have to pay any tax. Your tax code notice might seem dull but if the numbers and letters are wrong it can mean you pay too much, or too little, tax.




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Customers complain that Thames Water is charging those with smart meters more than those without

Frustrated Thames Water customers have complained that the smart meters fitted by the firm do not work properly and are actually costing households more money.




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Third of travel insurance doesn't cover Flybe style airline collapses

Following news that the budget airline is the latest to go bust, customers stranded abroad will be left wondering how they will get home - but a third of those are likely to be left vulnerable.




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Energy auto-switching sites don't always give users the best deals with some paying £70 a year MORE

Energy auto-switching services are not always giving users the best deals, with some comparing only 15 out of around 70 possible energy suppliers, new research has revealed.




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Coronavirus and travel insurance questions answered

Britons looking forward to trips abroad in weeks and months ahead are nervously watching what happens with coronavirus. We look at what travel insurance will cover.




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Birmingham has the fastest internet in the UK: We reveal which cities have the best download speeds

With an aggregate median download speed of 28.9Mbps, the West Midlands city was quicker than any of its rivals, according to research from RootMetrics.




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Scottish Power facing Ofgen probe after litany of complaints

We challenged Ofgem after being inundated by letters from angry customers. In the worst cases, some had been made to wait up to a year for refunds of hundreds of pounds.




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Government pushes for greener businesses as taxes raised for gas bills but frozen for electricity

Rishi Sunak said the Government will be increasing the taxes on pollution in a bid to cut down on harmful emissions and encourage energy efficiency.




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Rural areas promised better internet as Government pledge £5bn towards speedy broadband

Households in rural areas of the UK have been promised better internet speeds as the Government pledged £5billion towards providing faster broadband.




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Households losing out on £5bn to the Big Six, despite cheaper wholesale prices

More than 11million households in Britain are at risk of overpaying £3.5billion on their energy bills this year, simply because the Big Six refuse to give them a better deal, new research claims.




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BT fined £245k by Ofcom after it overcharged EE mobile customers

The telecoms watchdog has fined BT £245,000, revealing the firm overcharged EE's mobile customers for making calls to 118 directory enquiries services.




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Patients of Finest Dental left suffering the consequences of the firm shutting down without warning 

A large number of patients are mid-treatment with some even left without teeth as they were waiting for implants to be fitted.




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Millions of first generation smart meters fitted last year as rate of installations drops 

Nearly 1.5m first generation smart meters were installed in households across the country last year - despite the fact these installations do not count towards official target figures.




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LV 'temporarily' stops selling travel insurance due to coronavirus

Insurance giant LV stopped selling travel insurance  last night in a move described by one expert as 'alarming'.




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More firms pull the plug on travel insurance due to coronavirus

Aviva and Direct Line followed LV, the Post Office and Admiral, who announced yesterday that they would stop the sale of travel policies to new customers.




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Motorists are being taken for a ride with the sale of fake car insurance on the rise

Ghost brokers claim they can obtain car insurance at a low price, in exchange for a fee, with many victims actually just sold a fake insurance document that doesn't even exist.




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The best deals on entertainment if you're stuck at home

With some people now expected to self-isolate at home for three months or more, you may want more than just the black box in your living room to get your entertainment fix.




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How to get Disney Plus streaming service in UK for the lowest price

As coronavirus spreads, people are increasingly being forced to stay inside, meaning many will be likely to watch hours of TV when they are not working. We look at the best streaming deals.




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Will broadband and energy firms help people stuck at home by coronavirus? 

Bills are expected to increase for many over this time period but in light of this, some suppliers have announced they will be reviewing how they charge their customers in the next few weeks.




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Millions of households to get relief on energy bills after emergency measures are put in place

Britain's suppliers have joined with the Government to ensure that households across the UK will be able to keep the lights on whilst they are in self isolation.




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Virgin Mobile gives pay monthly customers unlimited minutes and data boost for free

The network said it will be offering unlimited minutes to landlines and other mobile numbers, plus a 10GB data boost, at no extra cost, for a month to those paying monthly as of Monday 23 March.




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The Streaming Wars: Disney enters competition as it launches TV deal

A new TV streaming service called Disney+ launches on Tuesday - and experts believe it could shake up the way we watch television.




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From mortgages to lost wages: How to keep your family finances safe

It is crucial that you prepare for the coming months to ensure your finances are as insulated as they can be from the fallout.




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Energy bills to rise by £340 this year for families working from home

Comparison site Energyhelpline said the average £98 per month UK energy bill will rise by £29 for those working from home with children whose schools have closed.




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From gas an elelectricity to the internet... don't get cut off at home

Some readers are also worried about the extra costs they might face when using telephones and the internet much more than usual to stay in touch with friends and family.




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British Gas launches new green tariff, but how does it compare to other deals?

The Big Six supplier has introduced its Green Future Plus July 2022 fixed tariff for dual fuel customers with each customer supporting the growth of trees in the UK, according to the firm.




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Energy bills set to fall for 15m households as Ofgem reveals price cap reduction

Energy bills will fall for around 15million households with Ofgem announcing a price cap reduction of £17 a year.




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Eon lost HALF A MILLION customers in 2019 as households switch

Despite losing customers, Eon said its total earnings before tax and interest increased to £2.9bn in 2019, and it expects earnings to increase again in 2020.




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Landlords can still serve eviction notices during the coronavirus outbreak

Last week the Ministry of Housing promised a 'complete ban on evictions' for those unable to work due to the coronavirus pandemic.




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How to renew insurance properly during coronavirus outbreak

Customers buying a new insurance policy, or renewing an old one, are advised to purchase cover based on their normal behaviour and not base it on their current lives under coronavirus restrictions.




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Households to spend an extra £52m on energy bills A WEEK: We reveal how you can cut costs

It is thought that 16.8million people will no longer be going into their normal workplace as a result of measures to delay the spread of the coronavirus.




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See if you can find cheaper insurance with This is Money and Compare the Market

With our partner, Compare the Market, you can compare insurance and exclusive deals and get rewarded with Meerkat Meals and Meerkat Movies when you buy a qualifying product through them.




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Your coronavirus financial questions answered

Coronavirus is hitting our financial lives like nothing in modern history. Here, we answer some of the many questions you have raised - on everything from work to home, cars and lifestyle.




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Roll out of smart meters halted to protect customers during pandemic

Trade body Energy UK says its members have stopped installing or repairing smart meters, except in emergencies, in line with G­overnment guidance.




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BT Sport customers can apply for refunds as events are called off

At present you can claim back the value of one month's membership. How much this is will be depends on your package. The sum will be credited to your BT account within ten working days.




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Household bills are set to rise but you can still make savings 

Everything from phone bills to NHS prescriptions are due to go up from today, but there are ways to save money. BT, EE, O2, Three and Vodafone are all hiking prices between now and May.




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Household bills to rise: Council tax, broadband and stamps will rise on 1 April 2020

The rises will come as a large chunk of households are under strain thanks to the coronavirus outbreak impact on job security, mortgage payments and other personal finances.




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Why you should have home insurance if you house share

Daisy, 22 (pictured) didn't get any of her deposit back from her landlord after one of her housemates accidentally broke the bathtub whilst they were living together.




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Six top tips to boosting your broadband 

Switching providers can be a first step to improving your service, but this might not always be possible and doesn’t guarantee your broadband connection will be improved.




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What is the difference between cable and fibre optic broadband?

The type of broadband you can get in your home depends on several things including; where you are in the country, the type of home you live in and the providers available to you.




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Energy rights: As Extra Energy and Spark Energy go bust, where do customers stand?

Last week both Extra Energy and Spark Energy ceased trading. Seven energy minnows have collapsed so far this year, and more than half a million households have been left in the lurch.




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Best energy deals: How to switch supplier to get a cheaper price

Energy price tariffs are in a constant merry-go-round with suppliers constantly battling to pinch customers from each other. We show you how to win.




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Eight money-saving tips to cut your bills while you stay at home

Britons could make the most of their extra time at home by switching suppliers, potentially saving hundreds of pounds a year on their bills.




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How do I cancel my train season ticket online with Trainline?

Frustrated customers said that when they went to cancel their season ticket on the website - as they no longer need it now they are working from home - they found they needed to print off a form to send on.




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You can still live the good life in lockdown - so dig for victory over the Coronavirus!

Confinement to home may stretch some relationships, but it could also encourage you to become a little less reliant on the weekly shop. Here, Toby Walne looks at some do-it-yourself food and drink ideas.




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'Insurance' firm Home and General billed my in-laws twice for the same TV

An elderly couple in their eighties who both had dementia were sold £125 'insurance' for the same TV twice by the same company under different names.




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Tricks to make your broadband faster at home - and ones that definitely won't work

We reveal the biggest myths surrounding internet speeds - but also the things you can do that will actually improve your broadband connection.




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British couple stranded abroad are told insurer won't repatriate them

A couple have been left stranded in France after their campervan broke down, with their insurer claiming it is not able to help them, despite the current coronavirus outbreak.




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Will my insurer pay out if my empty home is burgled while the country is in lockdown?

Seven in 10 burglaries are committed when no one is in the home and while the lockdown is forcing most people to spend more time indoors, it will homes left empty long-term that are particularly at risk.




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From job fears to housing horrors, the experts answer all your burning questions

It seems hardly anything is left untouched by coronavirus. Our panel help you get through these extraordinarily tough times.