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6 Ways AI Empowers Contact Center Agents

Do you need to improve agent performance at your contact center? Here’s 6 ways AI tools can boost agent productivity, improving customer satisfaction in turn.

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OSCE calls for multidisciplinary approach to preventing violent extremism in Bosnia and Herzegovina

Partnership between the security sector, civil society, local government and communities, and the private sector is of vital importance to effectively counter violent extremism in Bosnia and Herzegovi




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OSCE Mission to BIH supports meeting of the Inter-Agency Working Group on election reform

Among other issues discussed at the meeting was the implementation of recommendations stipulated in the final report by election observers of the OSCE Office for Democratic Institutions and Human Righ




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Safeguarding the environment in Bosnia and Herzegovina – Aarhus-style

Imagine a large investor coming to your community with plans to build a new factory or a power plant. You can’t ignore your concern for how this investment might impact the quality of your air or the water in your local river.




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Statement by Head of the OSCE Mission to Bosnia and Herzegovina on conviction of Radovan Karadzic

Ambassador Jonathan Moore, Head of the OSCE Mission to Bosnia and Herzegovina, issued the following statement after the conviction of Radovan Karadzic ...




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OSCE Mission to Bosnia and Herzegovina’s youth summits challenge stereotypes and promote tolerance to counter violent extremism

Some 100 high school students, pedagogues and psychologists from across Bosnia and Herzegovina (BiH) took part in two youth summits in Teslić and Vogosća this week co-hosted by the OSCE Mission to BiH and the BiH Security Ministry ...




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Casinos a game-changer for Thai tourism, says Agoda

Casinos would significantly boost tourism to Thailand, says the chief executive of the online travel agency Agoda, who is confident the country could set a record for foreign arrivals next year.




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Phuket to update motorcycle taxi rules

Local authorities in Phuket's Patong area are working to overhaul the city's motorcycle taxi service following a recent fight among drivers over passengers.




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Lawyer, wife arrested for alleged fraud, money-laundering

Police arrested high-profile lawyer Sittra Biabungkerd and his wife on a highway east of Bangkok on Thursday morning and charged them with fraud and money laundering in connection with a billionaire’s allegation that she lost 71 million baht to him.




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Maid sentenced to 235 years for gold thefts

A maid has been sentenced to 235 years in jail for dozens of thefts of gold ornaments worth about 25 million baht from her employer’s shop in Khon Kaen.




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Ukrainian robbed of B8m in digital money in Phuket

PHUKET: A Ukrainian man who visited a friend's room on this southern tourist island claims he was forced to transfer cryptocurrency worth more than 8 million baht to a group of armed men.




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Foreigner blamed for Pattaya crash death

PATTAYA - A foreign woman has been arrested for crashing her car into a motorcycle, killing one person and injuring another.




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'Digital Durian' project to boost farm productivity

The Digital Economy Promotion Agency (Depa) has kicked off the One Tambon, One Digital (Otod) "Digital Durian" project to help 8.8 million durian farmers improve their productivity and set Thai durian standards using digital platforms and innovations.




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Muscovite dehydration melting; reaction mechanisms, microstructures, and implications for anatexis

Dyck, B; Waters, D J; St-Onge, M R; Searle, M P. Journal of Metamorphic Geology 2019 p. 1-24, https://doi.org/10.1111/jmg.12511
<a href="https://geoscan.nrcan.gc.ca/images/geoscan/20160157.jpg"><img src="https://geoscan.nrcan.gc.ca/images/geoscan/20160157.jpg" title="Journal of Metamorphic Geology 2019 p. 1-24, https://doi.org/10.1111/jmg.12511" height="150" border="1" /></a>




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Early Ordovician to Early Devonian tectonic development of the northern margin of Laurentia, Canadian Arctic Islands

Dewing, K; Hadlari, T; Pearson, D G; Matthews, W. Geological Society of America Bulletin 2019 p. 1-20, https://doi.org/10.1130/B35017.1
<a href="https://geoscan.nrcan.gc.ca/images/geoscan/20160081.jpg"><img src="https://geoscan.nrcan.gc.ca/images/geoscan/20160081.jpg" title="Geological Society of America Bulletin 2019 p. 1-20, https://doi.org/10.1130/B35017.1" height="150" border="1" /></a>




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Subsurface analysis and correlation of Mount Clark and lower Mount Cap formations (Cambrian), Northern Interior Plains, Northwest Territories

Sommers, M J; Gingras, M K; MacNaughton, R B; Fallas, K M; Morgan, C A. Bulletin of Canadian Petroleum Geology vol. 68, no. 1, 2020 p. 1-29, https://doi.org/10.35767/gscpgbull.68.1.1
<a href="https://geoscan.nrcan.gc.ca/images/geoscan/20190098_329482.jpg"><img src="https://geoscan.nrcan.gc.ca/images/geoscan/20190098_329482.jpg" title="Bulletin of Canadian Petroleum Geology vol. 68, no. 1, 2020 p. 1-29, https://doi.org/10.35767/gscpgbull.68.1.1" height="150" border="1" /></a>




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Offshore bedrock geology of Eclipse Sound and Pond Inlet: connecting the structure and stratigraphy of Bylot and northern Baffin islands

Currie, L D; Brent, T A; Turner, E C. Canadian Journal of Earth Sciences vol. 57, no. 10, 2020 p. 1254-1267, https://doi.org/10.1139/cjes-2019-0159
<a href="https://geoscan.nrcan.gc.ca/images/geoscan/20210388.jpg"><img src="https://geoscan.nrcan.gc.ca/images/geoscan/20210388.jpg" title="Canadian Journal of Earth Sciences vol. 57, no. 10, 2020 p. 1254-1267, https://doi.org/10.1139/cjes-2019-0159" height="150" border="1" /></a>




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Tectonic-paleogeographic implications of a detailed Cretaceous-Cenozoic exhumation history in the Richardson Anticlinorium, northern Yukon, documented by multi-kinetic apatite fission track modelling

Lane, L S; Issler, D R; O'Sullivan, P B. Geoconvention 2020 abstracts; 2020 p. 1-2
<a href="https://geoscan.nrcan.gc.ca/images/geoscan/20210002.jpg"><img src="https://geoscan.nrcan.gc.ca/images/geoscan/20210002.jpg" title="Geoconvention 2020 abstracts; 2020 p. 1-2" height="150" border="1" /></a>




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Bioturbation, heavy mineral concentration, and high gamma-ray activity in the Lower Cretaceous McMurray Formation, Canada

Fustic, M; Nair, R; Wetzel, A; Siddiqui, R; Mathews, W; Wust, R; Bringue, M; Radovic, J. Palaeogeography, Palaeoclimatology, Palaeoecology vol. 564, 110187, 2020 p. 1-17, https://doi.org/10.1016/j.palaeo.2020.110187
<a href="https://geoscan.nrcan.gc.ca/images/geoscan/20200671.jpg"><img src="https://geoscan.nrcan.gc.ca/images/geoscan/20200671.jpg" title="Palaeogeography, Palaeoclimatology, Palaeoecology vol. 564, 110187, 2020 p. 1-17, https://doi.org/10.1016/j.palaeo.2020.110187" height="150" border="1" /></a>




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Syncing fault rock clocks: Direct comparison of U-Pb carbonate and K-Ar illite fault dating methods

Mottram, C M; Kellett, D A; Barresi, T; Zwingmann, H; Friend, M; Todd, A; Percival, J B. Geology vol. 48, no. 12, 2020 p. 1179-1183, https://doi.org/10.1130/G47778.1
<a href="https://geoscan.nrcan.gc.ca/images/geoscan/20200143.jpg"><img src="https://geoscan.nrcan.gc.ca/images/geoscan/20200143.jpg" title="Geology vol. 48, no. 12, 2020 p. 1179-1183, https://doi.org/10.1130/G47778.1" height="150" border="1" /></a>




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Regional stratigraphic understanding of the Labrador-Baffin Seaway

Dafoe, L T; Williams, G L; Dickie, K; Gregersen, U; Knutz, P C; Dam, G; Pedersen, G K; Nohr-Hansen, H; Haggart, J W; DesRoches, K. GSA 2020 Connects Online; Geological Society of America, Abstracts With Programs vol. 52, no. 6, 200-5, 2020 p. 1, https://doi.org/10.1130/abs/2020AM-355218




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Integrated bio-chemostratigraphy of Lower and Middle Triassic marine successions at Spiti in the Indian Himalaya: implications for the Early Triassic nutrient crisis

Sun, Y D; Richoz, S; Krystyn, L; Grasby, S E; Chen, Y L; Banerjee, D; Joachimski, M M. Global and Planetary Change vol. 196, 103363, 2020 p. 1-25, https://doi.org/10.1016/j.gloplacha.2020.103363
<a href="https://geoscan.nrcan.gc.ca/images/geoscan/20200602.jpg"><img src="https://geoscan.nrcan.gc.ca/images/geoscan/20200602.jpg" title="Global and Planetary Change vol. 196, 103363, 2020 p. 1-25, https://doi.org/10.1016/j.gloplacha.2020.103363" height="150" border="1" /></a>




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Major volcanic eruptions linked to the Late Ordovician mass extinction: evidence from mercury enrichment and Hg isotopes

Hu, D; Li, M; Chen, J; Luo, Q; Grasby, S E; Zhang, T; Yuan, S; Xu, Y; Finney, S C; Sun, L; Shen, Y. Global and Planetary Change vol. 196, 103374, 2020 p. 1-13, https://doi.org/10.1016/j.gloplacha.2020.103374
<a href="https://geoscan.nrcan.gc.ca/images/geoscan/20200593.jpg"><img src="https://geoscan.nrcan.gc.ca/images/geoscan/20200593.jpg" title="Global and Planetary Change vol. 196, 103374, 2020 p. 1-13, https://doi.org/10.1016/j.gloplacha.2020.103374" height="150" border="1" /></a>




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High-resolution mapping of glacial landscapes in central mainland Nunavut using ArcticDEM data and Landsat 8 imagery

McMartin, I; Godbout, P -M; Campbell, J E; Tremblay, T; Behnia, P. 2020 NWT and Nunavut Geoscience Forum, presentations; 2020 p. 1, 1 sheet




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Tellurium in late Permian-early Triassic sediments as a proxy for Siberian flood basalt volcanism

Regelous, M; Regelous, A; Grasby, S E; Bond, D P G; Haase, K M; Gleißner, S; Wignall, P B. Geochemistry, Geophysics, Geosystems (G3) vol. 21, issue 11, e2020GC009064, 2020 p. 1-15, https://doi.org/10.1029/2020GC009064
<a href="https://geoscan.nrcan.gc.ca/images/geoscan/20200580.jpg"><img src="https://geoscan.nrcan.gc.ca/images/geoscan/20200580.jpg" title="Geochemistry, Geophysics, Geosystems (G3) vol. 21, issue 11, e2020GC009064, 2020 p. 1-15, https://doi.org/10.1029/2020GC009064" height="150" border="1" /></a>




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Northern Canada glacial geomorphology database 2020: part 1 - central mainland Nunavut

Behnia, P; McMartin, I; Campbell, J E; Godbout, P -M; Tremblay, T. Geological Survey of Canada, Open File 8717, 2020, 6 pages, https://doi.org/10.4095/327796
<a href="https://geoscan.nrcan.gc.ca/images/geoscan/gid_327796.jpg"><img src="https://geoscan.nrcan.gc.ca/images/geoscan/gid_327796.jpg" title="Geological Survey of Canada, Open File 8717, 2020, 6 pages, https://doi.org/10.4095/327796" height="150" border="1" /></a>




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Structural geology of the eastern Richardson Mountains, Yukon and Northwest Territories: some field observations and a note of caution for palinspastic reconstructions

Pinet, N. Yukon exploration and geology 2020; by MacFarlane, K E (ed.); Yukon Geological Survey, Yukon Exploration and Geology 2020, 2020 p. 1-18
<a href="https://geoscan.nrcan.gc.ca/images/geoscan/20200527.jpg"><img src="https://geoscan.nrcan.gc.ca/images/geoscan/20200527.jpg" title="Yukon exploration and geology 2020; by MacFarlane, K E (ed.); Yukon Geological Survey, Yukon Exploration and Geology 2020, 2020 p. 1-18" height="150" border="1" /></a>




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Report on palynological analyses of samples from Banks Island submitted in support of the Geo-Mapping for Energy and Minerals Program (GEM-2), Western Arctic Project

Galloway, J M; Dewing, K; Piepjohn, K; Smith, I R. Geological Survey of Canada, Open File 8750, 2020, 44 pages, https://doi.org/10.4095/327426
<a href="https://geoscan.nrcan.gc.ca/images/geoscan/gid_327426.jpg"><img src="https://geoscan.nrcan.gc.ca/images/geoscan/gid_327426.jpg" title="Geological Survey of Canada, Open File 8750, 2020, 44 pages, https://doi.org/10.4095/327426" height="150" border="1" /></a>




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Glacial Lake Low: a previously unidentified proglacial lake in western Labrador

Paulen, R C; Rice, J M; Ross, M; Lian, O B. GSA 2020 Connects Online - Geological Society of America Annual Meeting; Geological Society of America, Abstracts With Programs vol. 52, no. 6, 2020 p. 1, https://doi.org/10.1130/abs/2020AM-358203
<a href="https://geoscan.nrcan.gc.ca/images/geoscan/20200504.jpg"><img src="https://geoscan.nrcan.gc.ca/images/geoscan/20200504.jpg" title="GSA 2020 Connects Online - Geological Society of America Annual Meeting; Geological Society of America, Abstracts With Programs vol. 52, no. 6, 2020 p. 1, https://doi.org/10.1130/abs/2020AM-358203" height="150" border="1" /></a>




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Geomorphology of a late Wisconsin hard-bedded ice stream landsystem, Ontario, Canada revealed by high resolution LiDAR mapping

Bukhari, S S A; Sookhan, S; Eyles, N; Shi, Y; Mulligan, R P M; Paulen, R C. GSA 2020 Connects Online - Geological Society of America Annual Meeting; Geological Society of America, Abstracts With Programs vol. 52, no. 6, 2020 p. 1, https://doi.org/10.1130/abs/2020AM-357973
<a href="https://geoscan.nrcan.gc.ca/images/geoscan/20200503.jpg"><img src="https://geoscan.nrcan.gc.ca/images/geoscan/20200503.jpg" title="GSA 2020 Connects Online - Geological Society of America Annual Meeting; Geological Society of America, Abstracts With Programs vol. 52, no. 6, 2020 p. 1, https://doi.org/10.1130/abs/2020AM-357973" height="150" border="1" /></a>




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Legacy radiocarbon ages and the MIS 3 dating game: a cautionary tale from re-dating of pre-LGM sites in western Canada

Reyes, A V; Dillman, T; Kennedy, K; Froese, D; Beaudoin, A B; Paulen, R C. GSA 2020 Connects Online - Geological Society of America Annual Meeting; Geological Society of America, Abstracts With Programs vol. 52, no. 6, 2020 p. 1, https://doi.org/10.1130/abs/2020AM-360064
<a href="https://geoscan.nrcan.gc.ca/images/geoscan/20200502.jpg"><img src="https://geoscan.nrcan.gc.ca/images/geoscan/20200502.jpg" title="GSA 2020 Connects Online - Geological Society of America Annual Meeting; Geological Society of America, Abstracts With Programs vol. 52, no. 6, 2020 p. 1, https://doi.org/10.1130/abs/2020AM-360064" height="150" border="1" /></a>




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Analyzing spatial patterns of thermal alteration in the Stikine and Wrangell terranes of the Canadian Cordillera using the conodont color alteration index (CAI) to identify hot spots and cold spots

Lei, J Z X; Golding, M L; Husson, J M. Geological Survey of Canada, Open File 8746, 2020, 43 pages, https://doi.org/10.4095/327243
<a href="https://geoscan.nrcan.gc.ca/images/geoscan/gid_327243.jpg"><img src="https://geoscan.nrcan.gc.ca/images/geoscan/gid_327243.jpg" title="Geological Survey of Canada, Open File 8746, 2020, 43 pages, https://doi.org/10.4095/327243" height="150" border="1" /></a>




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Neoproterozoic-Cambrian stratigraphy of the Mackenzie Mountains, northwestern Canada, part II: archival stratigraphic data for the Backbone Ranges Formation and related units, Mackenzie Mountains, Northwest Territories, Canada (NTS 95-L and 105-P)

MacNaughton, R B. Geological Survey of Canada, Open File 8668, 2020, 26 pages, https://doi.org/10.4095/327238
<a href="https://geoscan.nrcan.gc.ca/images/geoscan/gid_327238.jpg"><img src="https://geoscan.nrcan.gc.ca/images/geoscan/gid_327238.jpg" title="Geological Survey of Canada, Open File 8668, 2020, 26 pages, https://doi.org/10.4095/327238" height="150" border="1" /></a>




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Neoproterozoic-Cambrian stratigraphy of the Mackenzie Mountains, northwestern Canada, part I: Ediacaran measured sections and updated lithostratigraphy, NE Sekwi Mountain map area (NTS 105-P)

MacNaughton, R B. Geological Survey of Canada, Open File 7315, 2020, 22 pages, https://doi.org/10.4095/327237
<a href="https://geoscan.nrcan.gc.ca/images/geoscan/gid_327237.jpg"><img src="https://geoscan.nrcan.gc.ca/images/geoscan/gid_327237.jpg" title="Geological Survey of Canada, Open File 7315, 2020, 22 pages, https://doi.org/10.4095/327237" height="150" border="1" /></a>




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Middle-Upper Devonian conodont faunas and biostratigraphy of the Horn River Group in the northern Mackenzie Mountains and Plain (NWT, Canada)

Gouwy, S A. Geoconvention 2020, abstract archive; 2020 p. 1
<a href="https://geoscan.nrcan.gc.ca/images/geoscan/20200407.jpg"><img src="https://geoscan.nrcan.gc.ca/images/geoscan/20200407.jpg" title="Geoconvention 2020, abstract archive; 2020 p. 1" height="150" border="1" /></a>




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Field data, till composition, and ice-flow history, south Rae Craton, Northwest Territories: results from the GEM-2 South Rae project - Surficial Mapping activity

Campbell, J E; McCurdy, M W; Lauzon, G; Regis, D; Wygergangs, M. Geological Survey of Canada, Open File 8714, 2020, 40 pages, https://doi.org/10.4095/327218
<a href="https://geoscan.nrcan.gc.ca/images/geoscan/gid_327218.jpg"><img src="https://geoscan.nrcan.gc.ca/images/geoscan/gid_327218.jpg" title="Geological Survey of Canada, Open File 8714, 2020, 40 pages, https://doi.org/10.4095/327218" height="150" border="1" /></a>




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Microbial metabolic redundancy is a key mechanism in a sulfur-rich glacial ecosystem

Trivedi, C B; Stamps, B W; Lau, G E; Grasby, S E; Templeton, A S; Spear, J R. mSystems vol. 5, issue 4, e00504-20, 2020 p. 1-16, https://doi.org/10.1128/mSystems.00504-20
<a href="https://geoscan.nrcan.gc.ca/images/geoscan/20200388.jpg"><img src="https://geoscan.nrcan.gc.ca/images/geoscan/20200388.jpg" title="mSystems vol. 5, issue 4, e00504-20, 2020 p. 1-16, https://doi.org/10.1128/mSystems.00504-20" height="150" border="1" /></a>




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New constraints on the age, geochemistry, and environmental impact of High Arctic Large Igneous Province magmatism: tracing the extension of the Alpha Ridge onto Ellesmere Island, Canada

Naber, T V; Grasby, S E; Cuthbertson, J P; Rayner, N; Tegner, C. Geological Society of America Bulletin 2020 p. 1-17, https://doi.org/10.1130/B35792.1