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Innovation to Delight (and Surprise) Your Customers

Roberto Verganti, professor of management of innovation at Politecnico di Milano and author of "Design Driven Innovation."




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How GE Does Reverse Innovation

Vijay Govindarajan, director of the Center for Global Leadership at the Tuck School of Business and coauthor of the HBR article "How GE Is Disrupting Itself."




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Copenhagen’s Unofficial Cleantech Carnival

Nicholas Eisenberger, managing principal of GreenOrder, joins us from Copenhagen.




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How Iconoclasts Think

Gregory Berns, the Distinguished Chair of Neuroeconomics at Emory University and author of "Iconoclast."




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How to Create an Entrepreneurial Economy

Daniel Isenberg, professor of management practice at Babson College and author of the HBR article "The Big Idea: How to Start an Entrepreneurial Revolution."




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What Copycats Know About Innovation

Oded Shenkar, professor at Ohio State University's Fisher College of Business and author of "Copycats."




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Positive Deviance and Unlikely Innovators

Richard Pascale, associate fellow of Said Business School at Oxford University and coauthor of "The Power of Positive Deviance."




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The Economics of Mass Collaboration

Don Tapscott, chairman of nGenera Insight and coauthor of "Macrowikinomics: Rebooting Business and the World."




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The Glass Cliff Phenomenon

Susanne Bruckmüller, research associate at the Universität Erlangen-Nürnberg and coauthor of the HBR article "How Women End Up on the 'Glass Cliff'."




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Ricky Gervais on Not Having a Real Job

Ricky Gervais, creator of the hit television series "The Office."




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Know Your Power Persona

Maggie Craddock, author of "Power Genes: Understanding Your Power Persona--and How to Wield It at Work."




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Why Pink May Not Work as a Breast Cancer Brand

Stefano Puntoni, professor at the Rotterdam School of Management and author of the HBR article "The Color Pink Is Bad for Fighting Breast Cancer."




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What Leaders Need to Know About Collaboration

Morten Hansen, professor at the UC Berkeley School of Information and author of "Collaboration."




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The Myth of Monotasking

Cathy Davidson, Duke University professor and author of "Now You See It: How the Brain Science of Attention Will Transform the Way We Live, Work, and Learn."




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Business Jargon Is Not a “Value-Add”

Dan Pallotta, president of Advertising for Humanity and author of "Uncharitable."




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Economics for Humans

Umair Haque, director of the Havas Media Labs and author of "Betterness: Economics for Humans."




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Restoring America’s Innovation Economy

Rosabeth Moss Kanter, Harvard Business School professor and author of the HBR article "Enriching the Ecosystem."




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Good Strategy’s Non-Negotiables

Chris Zook, partner at Bain & Company and co-head of the firm's global strategy practice.




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Winning in the Intention Economy

Doc Searls, alumnus fellow at the Berkman Center for Internet & Society at Harvard University and author of "The Intention Economy."




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China and India Are an Opportunity, Not a Threat

Michael Silverstein, cofounder of The Boston Consulting Group's global consumer practice and coauthor of "The $10 Trillion Prize."




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Solving America’s Innovation Crisis

Bruce Nussbaum, professor at Parsons The New School of Design and author of "Creative Intelligence: Harnessing the Power to Create, Connect, and Inspire."




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Christine Lagarde on the World Economy and the IMF’s Future

The managing director of the International Monetary Fund talks with HBR editor in chief Adi Ignatius.




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The Economics of Online Dating

Paul Oyer, Stanford economist and the author of "Everything I Ever Needed to Know About Economics I Learned from Online Dating," explains the marketplace of online love.




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Nomadic Leaders Need Roots

Gianpiero Petriglieri, professor at INSEAD, on the new global elite.




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We Need Economic Forecasters Even Though We Can’t Trust Them

Walter Friedman, director of the Business History Initiative at Harvard Business School, on the pioneers of market prediction.




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Cross-Culture Work in a Global Economy

Erin Meyer, affiliate professor at INSEAD and author of "The Culture Map," on why memorizing a list of etiquette rules doesn't work.




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The Fall of the Talent Economy?

Roger Martin, former dean of the Rotman School of Management, on why talent's powerful economic position is unsustainable.​




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Does Your Sales Team Know Your Strategy?

Frank Cespedes, HBS professor and author of "Aligning Strategy and Sales," explains how to get the front line on board.




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The Condensed November 2014 Issue

Amy Bernstein, editor of HBR, offers executive summaries of the major features.




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Learning What Wiser Workers Know

Dorothy Leonard, author of "Critical Knowledge Transfer" ​and Harvard Business School professor, on retaining organizational expertise.




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Innovation Needs a System

David Duncan, senior partner at Innosight and coauthor of "Build an Innovation Engine in 90 Days," explains how to organize corporate creativity.




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Signs You’re Secretly Annoying Your Colleagues

Muriel Maignan Wilkins, coauthor of "Own the Room," on the flaws everyone's too polite to point out.




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Evernote’s CEO on the New Ways We Work

Phil Libin discusses the impact of technology--from Microsoft Word to wearables--on our collaboration and productivity.




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“Social Media-Savvy CEO” Is No Oxymoron

Charlene Li, author of "The Engaged Leader," on why and how senior executives are diving into online networks.




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PepsiCo CEO Indra Nooyi on Design Thinking

How PepsiCo is harnessing the power of design.




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The Condensed November 2015 Issue

Amy Bernstein, editor of HBR, offers executive summaries of the major features.




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Your Coworkers Should Know Your Salary

Pay transparency is actually a way better system than pay secrecy. David Burkus, professor at Oral Roberts University and author of "Under New Management," explains why.




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How to Say No to More Work

Karen Dillon, author of the "HBR Guide to Office Politics", explains how to gracefully decline excessive projects–and thankless tasks.




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A Brief History of 21st Century Economics

Tim Sullivan, co-author with Ray Fisman of "The Inner Lives of Markets," on how we shape economic theory -- and how it shapes us.




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In Praise of Dissenters and Non-Conformists

Adam Grant, Wharton professor and author of "Originals", on the science of standing out.




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When Not to Trust the Algorithm

Cathy O'Neil, author of "Weapons of Math Destruction" on how data can lead us astray–from HR to Wall Street.




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The “Jobs to be Done” Theory of Innovation

Clayton Christensen, professor at Harvard Business School, builds upon the theory of disruptive innovation for which he is well-known. He speaks about his new book examining how successful companies know how to grow.




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Generosity Burnout

Senior leaders Brad Feld, Sarah Robb O’Hagan, Mike Ghaffary, Heidi Roizen, and John Rogers Jr. discuss burning out on giving, the techniques they use to avoid it, and how they recognize it in their employees.




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Low-Risk, High-Reward Innovation

Wharton professor David Robertson discusses a "third way" to innovate besides disruptive and sustaining innovations. He outlines this approach through the examples of companies including LEGO, GoPro, Victoria's Secret, USAA, and CarMax. It consists of creating a family of complementary innovations around a product or service, all of which work as a system to carry out a single strategy. Robertson's the author of "The Power of Little Ideas: A Low-Risk, High-Reward Approach to Innovation."




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Blockchain — What You Need to Know

Karim Lakhani, Harvard Business School professor and co-founder of the HBS Digital Initiative, discusses blockchain, an online record-keeping technology that many believe will revolutionize commerce. Lakhani breaks down how the technology behind bitcoin works and talks about the industries and companies that could see new growth opportunities or lose business. He also has recommendations for managers: start experimenting with blockchain as soon as possible. Lakhani is the co-author of the article “The Truth About Blockchain” in the January-February 2017 issue of Harvard Business Review.




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Nike’s Co-founder on Innovation, Culture, and Succession

Phil Knight, former chair and CEO of Nike, tells the story of starting the sports apparel and equipment giant after taking an entrepreneurship class at Stanford and teaming up with his former track coach, Bill Bowerman. Together (and with the help of a waffle iron) they changed how running shoes are designed and made. Knight discusses the company's enduring culture of innovation, as well as the succession process that led to former runner and Nike insider Mark Parker becoming CEO.




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How Technology Tests Our Trust

Rachel Botsman, the author of “Who Can You Trust?", talks about how trust works, whether in relation to robots, companies, or other people. Technology, she says, speeds up the development of trust and can help us decide who to trust. But when it comes to making those decisions, we shouldn’t leave our devices to their own devices.




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For Better Customer Service, Offer Options, Not Apologies

Jagdip Singh, a professor of marketing at the Weatherhead School of Management at Case Western Reserve University, explains his research team’s new findings about customer satisfaction. He says apologizing is often counterproductive and that offering customers different possible solutions is usually more effective. He discusses what companies can do to help service representatives lead interactions that leave a customer satisfied—whether or not the problem has been solved. Singh’s research is featured in the article "‘Sorry’ Is Not Enough" in the January–February 2018 issue of Harvard Business Review.




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Why Opening Up at Work Is Harder for Minorities

Katherine Phillips, a professor at Columbia Business School, discusses research showing that African-Americans are often reluctant to tell their white colleagues about their personal lives — and that it hurts their careers. She says people should expect and welcome differences at work, and she gives practical advice for strengthening connections among colleagues of different racial backgrounds. Phillips is a coauthor of the article “Diversity and Authenticity,” in the March–April 2018 issue of Harvard Business Review.




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How Alibaba Is Leading Digital Innovation in China

Ming Zeng, the chief strategy officer at Alibaba, talks about how the China-based e-commerce company was able to create the biggest online shopping site in the world. He credits Alibaba’s retail and distribution juggernaut to leveraging automation, algorithms, and networks to better serve customers. And he says in the future, successful digital companies will use technologies such as artificial intelligence, the mobile internet, and cloud computing to redefine how value is created. Zeng is the author of "Smart Business: What Alibaba's Success Reveals about the Future of Strategy.”