no Innovation to Delight (and Surprise) Your Customers By hbr.org Published On :: Thu, 27 Aug 2009 19:39:00 -0500 Roberto Verganti, professor of management of innovation at Politecnico di Milano and author of "Design Driven Innovation." Full Article
no How GE Does Reverse Innovation By hbr.org Published On :: Thu, 22 Oct 2009 22:44:00 -0500 Vijay Govindarajan, director of the Center for Global Leadership at the Tuck School of Business and coauthor of the HBR article "How GE Is Disrupting Itself." Full Article
no Copenhagen’s Unofficial Cleantech Carnival By hbr.org Published On :: Thu, 17 Dec 2009 18:58:00 -0500 Nicholas Eisenberger, managing principal of GreenOrder, joins us from Copenhagen. Full Article
no How Iconoclasts Think By hbr.org Published On :: Thu, 13 May 2010 21:48:54 -0500 Gregory Berns, the Distinguished Chair of Neuroeconomics at Emory University and author of "Iconoclast." Full Article
no How to Create an Entrepreneurial Economy By hbr.org Published On :: Thu, 20 May 2010 21:14:14 -0500 Daniel Isenberg, professor of management practice at Babson College and author of the HBR article "The Big Idea: How to Start an Entrepreneurial Revolution." Full Article
no What Copycats Know About Innovation By hbr.org Published On :: Thu, 03 Jun 2010 18:49:34 -0500 Oded Shenkar, professor at Ohio State University's Fisher College of Business and author of "Copycats." Full Article
no Positive Deviance and Unlikely Innovators By hbr.org Published On :: Thu, 10 Jun 2010 19:39:00 -0500 Richard Pascale, associate fellow of Said Business School at Oxford University and coauthor of "The Power of Positive Deviance." Full Article
no The Economics of Mass Collaboration By hbr.org Published On :: Thu, 21 Oct 2010 17:15:15 -0500 Don Tapscott, chairman of nGenera Insight and coauthor of "Macrowikinomics: Rebooting Business and the World." Full Article
no The Glass Cliff Phenomenon By hbr.org Published On :: Thu, 09 Dec 2010 17:51:15 -0500 Susanne Bruckmüller, research associate at the Universität Erlangen-Nürnberg and coauthor of the HBR article "How Women End Up on the 'Glass Cliff'." Full Article
no Ricky Gervais on Not Having a Real Job By hbr.org Published On :: Thu, 17 Mar 2011 18:26:06 -0500 Ricky Gervais, creator of the hit television series "The Office." Full Article
no Know Your Power Persona By hbr.org Published On :: Thu, 02 Jun 2011 18:45:36 -0500 Maggie Craddock, author of "Power Genes: Understanding Your Power Persona--and How to Wield It at Work." Full Article
no Why Pink May Not Work as a Breast Cancer Brand By hbr.org Published On :: Thu, 09 Jun 2011 18:48:28 -0500 Stefano Puntoni, professor at the Rotterdam School of Management and author of the HBR article "The Color Pink Is Bad for Fighting Breast Cancer." Full Article
no What Leaders Need to Know About Collaboration By hbr.org Published On :: Thu, 30 Jun 2011 12:59:04 -0500 Morten Hansen, professor at the UC Berkeley School of Information and author of "Collaboration." Full Article
no The Myth of Monotasking By hbr.org Published On :: Wed, 23 Nov 2011 08:00:00 -0500 Cathy Davidson, Duke University professor and author of "Now You See It: How the Brain Science of Attention Will Transform the Way We Live, Work, and Learn." Full Article
no Business Jargon Is Not a “Value-Add” By hbr.org Published On :: Thu, 15 Dec 2011 15:54:50 -0500 Dan Pallotta, president of Advertising for Humanity and author of "Uncharitable." Full Article
no Economics for Humans By hbr.org Published On :: Thu, 22 Dec 2011 09:00:00 -0500 Umair Haque, director of the Havas Media Labs and author of "Betterness: Economics for Humans." Full Article
no Restoring America’s Innovation Economy By hbr.org Published On :: Thu, 01 Mar 2012 13:13:11 -0500 Rosabeth Moss Kanter, Harvard Business School professor and author of the HBR article "Enriching the Ecosystem." Full Article
no Good Strategy’s Non-Negotiables By hbr.org Published On :: Thu, 15 Mar 2012 18:12:08 -0500 Chris Zook, partner at Bain & Company and co-head of the firm's global strategy practice. Full Article
no Winning in the Intention Economy By hbr.org Published On :: Thu, 26 Apr 2012 12:27:32 -0500 Doc Searls, alumnus fellow at the Berkman Center for Internet & Society at Harvard University and author of "The Intention Economy." Full Article
no China and India Are an Opportunity, Not a Threat By hbr.org Published On :: Thu, 27 Sep 2012 18:51:30 -0500 Michael Silverstein, cofounder of The Boston Consulting Group's global consumer practice and coauthor of "The $10 Trillion Prize." Full Article
no Solving America’s Innovation Crisis By hbr.org Published On :: Thu, 07 Mar 2013 18:13:38 -0500 Bruce Nussbaum, professor at Parsons The New School of Design and author of "Creative Intelligence: Harnessing the Power to Create, Connect, and Inspire." Full Article
no Christine Lagarde on the World Economy and the IMF’s Future By hbr.org Published On :: Thu, 10 Oct 2013 19:19:14 -0500 The managing director of the International Monetary Fund talks with HBR editor in chief Adi Ignatius. Full Article
no The Economics of Online Dating By hbr.org Published On :: Thu, 12 Dec 2013 11:25:13 -0500 Paul Oyer, Stanford economist and the author of "Everything I Ever Needed to Know About Economics I Learned from Online Dating," explains the marketplace of online love. Full Article
no Nomadic Leaders Need Roots By hbr.org Published On :: Thu, 02 Jan 2014 12:00:44 -0500 Gianpiero Petriglieri, professor at INSEAD, on the new global elite. Full Article
no We Need Economic Forecasters Even Though We Can’t Trust Them By hbr.org Published On :: Thu, 20 Feb 2014 16:52:59 -0500 Walter Friedman, director of the Business History Initiative at Harvard Business School, on the pioneers of market prediction. Full Article
no Cross-Culture Work in a Global Economy By hbr.org Published On :: Thu, 29 May 2014 17:18:21 -0500 Erin Meyer, affiliate professor at INSEAD and author of "The Culture Map," on why memorizing a list of etiquette rules doesn't work. Full Article
no The Fall of the Talent Economy? By hbr.org Published On :: Thu, 04 Sep 2014 16:58:19 -0500 Roger Martin, former dean of the Rotman School of Management, on why talent's powerful economic position is unsustainable. Full Article
no Does Your Sales Team Know Your Strategy? By hbr.org Published On :: Thu, 02 Oct 2014 11:55:53 -0500 Frank Cespedes, HBS professor and author of "Aligning Strategy and Sales," explains how to get the front line on board. Full Article
no The Condensed November 2014 Issue By hbr.org Published On :: Tue, 14 Oct 2014 17:27:25 -0500 Amy Bernstein, editor of HBR, offers executive summaries of the major features. Full Article
no Learning What Wiser Workers Know By hbr.org Published On :: Tue, 25 Nov 2014 16:01:47 -0500 Dorothy Leonard, author of "Critical Knowledge Transfer" and Harvard Business School professor, on retaining organizational expertise. Full Article
no Innovation Needs a System By hbr.org Published On :: Thu, 22 Jan 2015 15:22:37 -0500 David Duncan, senior partner at Innosight and coauthor of "Build an Innovation Engine in 90 Days," explains how to organize corporate creativity. Full Article
no Signs You’re Secretly Annoying Your Colleagues By hbr.org Published On :: Thu, 29 Jan 2015 17:57:56 -0500 Muriel Maignan Wilkins, coauthor of "Own the Room," on the flaws everyone's too polite to point out. Full Article
no Evernote’s CEO on the New Ways We Work By hbr.org Published On :: Thu, 28 May 2015 16:42:21 -0500 Phil Libin discusses the impact of technology--from Microsoft Word to wearables--on our collaboration and productivity. Full Article
no “Social Media-Savvy CEO” Is No Oxymoron By hbr.org Published On :: Thu, 16 Jul 2015 17:11:29 -0500 Charlene Li, author of "The Engaged Leader," on why and how senior executives are diving into online networks. Full Article
no PepsiCo CEO Indra Nooyi on Design Thinking By hbr.org Published On :: Thu, 27 Aug 2015 18:10:22 -0500 How PepsiCo is harnessing the power of design. Full Article
no The Condensed November 2015 Issue By hbr.org Published On :: Tue, 13 Oct 2015 19:23:52 -0500 Amy Bernstein, editor of HBR, offers executive summaries of the major features. Full Article
no Your Coworkers Should Know Your Salary By hbr.org Published On :: Thu, 10 Mar 2016 16:54:47 -0500 Pay transparency is actually a way better system than pay secrecy. David Burkus, professor at Oral Roberts University and author of "Under New Management," explains why. Full Article
no How to Say No to More Work By hbr.org Published On :: Thu, 24 Mar 2016 17:15:39 -0500 Karen Dillon, author of the "HBR Guide to Office Politics", explains how to gracefully decline excessive projects–and thankless tasks. Full Article
no A Brief History of 21st Century Economics By hbr.org Published On :: Thu, 23 Jun 2016 16:35:47 -0500 Tim Sullivan, co-author with Ray Fisman of "The Inner Lives of Markets," on how we shape economic theory -- and how it shapes us. Full Article
no In Praise of Dissenters and Non-Conformists By hbr.org Published On :: Thu, 04 Aug 2016 14:03:53 -0500 Adam Grant, Wharton professor and author of "Originals", on the science of standing out. Full Article
no When Not to Trust the Algorithm By hbr.org Published On :: Thu, 06 Oct 2016 17:03:26 -0500 Cathy O'Neil, author of "Weapons of Math Destruction" on how data can lead us astray–from HR to Wall Street. Full Article
no The “Jobs to be Done” Theory of Innovation By hbr.org Published On :: Thu, 08 Dec 2016 17:42:41 -0500 Clayton Christensen, professor at Harvard Business School, builds upon the theory of disruptive innovation for which he is well-known. He speaks about his new book examining how successful companies know how to grow. Full Article
no Generosity Burnout By hbr.org Published On :: Fri, 27 Jan 2017 19:17:18 -0500 Senior leaders Brad Feld, Sarah Robb O’Hagan, Mike Ghaffary, Heidi Roizen, and John Rogers Jr. discuss burning out on giving, the techniques they use to avoid it, and how they recognize it in their employees. Full Article
no Low-Risk, High-Reward Innovation By hbr.org Published On :: Thu, 04 May 2017 14:05:59 -0500 Wharton professor David Robertson discusses a "third way" to innovate besides disruptive and sustaining innovations. He outlines this approach through the examples of companies including LEGO, GoPro, Victoria's Secret, USAA, and CarMax. It consists of creating a family of complementary innovations around a product or service, all of which work as a system to carry out a single strategy. Robertson's the author of "The Power of Little Ideas: A Low-Risk, High-Reward Approach to Innovation." Full Article
no Blockchain — What You Need to Know By hbr.org Published On :: Thu, 15 Jun 2017 15:54:34 -0500 Karim Lakhani, Harvard Business School professor and co-founder of the HBS Digital Initiative, discusses blockchain, an online record-keeping technology that many believe will revolutionize commerce. Lakhani breaks down how the technology behind bitcoin works and talks about the industries and companies that could see new growth opportunities or lose business. He also has recommendations for managers: start experimenting with blockchain as soon as possible. Lakhani is the co-author of the article “The Truth About Blockchain” in the January-February 2017 issue of Harvard Business Review. Full Article
no Nike’s Co-founder on Innovation, Culture, and Succession By hbr.org Published On :: Thu, 13 Jul 2017 14:04:01 -0500 Phil Knight, former chair and CEO of Nike, tells the story of starting the sports apparel and equipment giant after taking an entrepreneurship class at Stanford and teaming up with his former track coach, Bill Bowerman. Together (and with the help of a waffle iron) they changed how running shoes are designed and made. Knight discusses the company's enduring culture of innovation, as well as the succession process that led to former runner and Nike insider Mark Parker becoming CEO. Full Article
no How Technology Tests Our Trust By hbr.org Published On :: Tue, 12 Dec 2017 16:39:40 -0500 Rachel Botsman, the author of “Who Can You Trust?", talks about how trust works, whether in relation to robots, companies, or other people. Technology, she says, speeds up the development of trust and can help us decide who to trust. But when it comes to making those decisions, we shouldn’t leave our devices to their own devices. Full Article
no For Better Customer Service, Offer Options, Not Apologies By hbr.org Published On :: Tue, 16 Jan 2018 17:27:31 -0500 Jagdip Singh, a professor of marketing at the Weatherhead School of Management at Case Western Reserve University, explains his research team’s new findings about customer satisfaction. He says apologizing is often counterproductive and that offering customers different possible solutions is usually more effective. He discusses what companies can do to help service representatives lead interactions that leave a customer satisfied—whether or not the problem has been solved. Singh’s research is featured in the article "‘Sorry’ Is Not Enough" in the January–February 2018 issue of Harvard Business Review. Full Article
no Why Opening Up at Work Is Harder for Minorities By hbr.org Published On :: Tue, 07 Aug 2018 13:23:38 -0500 Katherine Phillips, a professor at Columbia Business School, discusses research showing that African-Americans are often reluctant to tell their white colleagues about their personal lives — and that it hurts their careers. She says people should expect and welcome differences at work, and she gives practical advice for strengthening connections among colleagues of different racial backgrounds. Phillips is a coauthor of the article “Diversity and Authenticity,” in the March–April 2018 issue of Harvard Business Review. Full Article
no How Alibaba Is Leading Digital Innovation in China By hbr.org Published On :: Tue, 11 Sep 2018 09:51:02 -0500 Ming Zeng, the chief strategy officer at Alibaba, talks about how the China-based e-commerce company was able to create the biggest online shopping site in the world. He credits Alibaba’s retail and distribution juggernaut to leveraging automation, algorithms, and networks to better serve customers. And he says in the future, successful digital companies will use technologies such as artificial intelligence, the mobile internet, and cloud computing to redefine how value is created. Zeng is the author of "Smart Business: What Alibaba's Success Reveals about the Future of Strategy.” Full Article