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IRE 2020 Session: What It Takes to Provide Professional Customer Service

Customer service is mostly common sense, but common sense is not so common anymore.




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American Hydrotech Gets FM Approvals for its Garden Roof Assemblies

Chicago's American Hydrotech, a Sika company, achieved FM Approvals for its Garden Roof Assemblies, ensuring reliability and eco-friendly benefits for urban spaces.




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GAF Energy Receives Miami-Dade County Approval for Solar Roof

With the approval, GAF Energy's Timberline Solar meets or exceeds the High Velocity Hurricane Zone requirements of the Florida Building Code standards for safety, wind resistance, and waterproofing.




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Project Profile: Pennsylvania Community Center IMPs Provide Right Temperature

Metl-Span panels for the roof and walls not only created a beautiful community center, but regulates the temperature for various activities held there.




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Best of Best of Success: Kelly Roofing's Ken Kelly on Improving Operations

Ken Kelly of Kelly Roofing spoke about entrepreneurial operating systems and how contractors can follow this method to stand out from the competition.




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S-5! Clamps Earn 'Florida Product' Approval

S-5!'s standing seam clamps earned Florida Product Approvals for High Velocity and Hurricane Zone, marking a milestone for the company.




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New Service Provides Company-Specific Compliance Updates from Regulatory Experts

J.J. Keller & Associates, Inc. introduces the 'Live Regulatory Update Service,' offering customized virtual presentations by subject matter experts in areas including FMCSA, DOT, OSHA, EPA, and more.




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SPRI Seeks Input in Reapproval of RD-1 Retrofit Drain Standard

SPRI plans to seek re-approval of the ANSI/SPRI RD-1 standard for retrofit roof drains as an American National Standard and is asking professionals for feedback; contact SPRI to participate.




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Roofing Contractors Improve Customer Service with New NAIL CATCH Filters

NAIL CATCH downspout filters help protect homeowners from nails and debris. 




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GAF Valdosta Provides Meals to Support Hurricane Helene and Milton Victims

GAF volunteers recently helped provide tens of thousands of meals to people in communities affected by Hurricanes Helene and Milton. 




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How Speech Analytics Helps Improve Coaching/Training

Data-driven guidance provides a better agent and customer experience.




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DeepDub Launches Enterprise Plan, API, and Improved eTTS-2.12 Model

Deepdub's new technologies address the increasing need for scalable, high-quality localization solutions by Hollywood studios and global dubbing houses.




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Los 5 mejores sitios de la provincia de Málaga para coger setas

Hay numerosas zonas idóneas para ello, tales como la Sierra de las Nieves o pueblos como Júzcar Leer




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Del 1-O y el covid a la DANA: el caos del que se aprovechanlos 'hackers' y destapa Alto Intelligence

La firma española detecta amenazas híbridas, con ramificaciones tanto digitales como sobre el terreno. Desinformar es una de las modalidades de ataque más frecuentes. Leer




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Se despide Ada Colau, la alcaldesa que castigó a Barcelona con el populismo de extrema izquierda: "Tenemos unas élites provincianas y mediocres"

La impulsora de los 'comunes' participa por última vez en el Pleno municipal y carga contra "la guerra sucia de los poderes económicos con 'fake news' y querellas" Leer




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Durov se rinde, Telegram comenzará a compartir datos con las autoridades

El fundador acepta compartir los números de teléfono y direcciones IP de sus usuarios en investigaciones policiales Leer




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El escandaloso discurso de Miguel Bosé sobre la DANA que ha provocado una absoluta indignación: "Ha perdido la cabeza"

"Todo está provocado a voluntad por una panda de delincuentes malnacidos", es una de las afirmaciones que Miguel Bosé ha hecho sobre la DANA y que han provocado un nuevo aluvión de críticas hacia el artista, el cual niega el cambio climático Leer




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Más de 100 días en lista de espera para operarse en el Hospital Provincial de Castellón

El PP denuncia que el Provincial ha pasado de ser referente sanitario a liderar las listas de espera Leer




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La incertidumbre y el freno económico en la provincia hunden los créditos bancarios a la cifra más baja desde la burbuja inmobiliaria

Los bancos conceden en 2022 la cuantía más baja de la serie a familias y empresas: 10.658 millones. Expertos apuntan a la reducción de la dependencia de financiación externa y miedo al alza de tipos de interés Leer




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La juez acuerda libertad con medidas cautelares para la mujer rusa acusada de provocar el incendio de Torre Bellver en Oropesa

El fuego se declaró este domingo en una zona embarrancada de matorral y pinar sin valor forestal ni afectó a ninguna de las viviendas del entorno gracias a la rápida actuación de los bomberos Leer




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El 'plan Sareb' apunta a triplicar la oferta de alquiler en la provincia de Castellón

Los portales inmobiliarios ofrecen más de 800 viviendas en arrendamiento frente a las más de 3.000 que tiene el 'banco malo' en Castellón Leer




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El PSOE justifica que el hermano de Puig era el único proveedor y que los pagos no superaron los 15.000 euros

El partido defiende en un comunicado la legalidad de los pagos de Puig como alcalde de Morella a la empresa de su hermano Leer




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"Me violaron y me trataron como si lo hubiera provocado"

Entré en el Penal de mujeres de San Salvador de Jujuy esperando encontrar un estandarte de la lucha feminista en Argentina: Romina Tejerina. El movimiento feminista tomó su caso como bandera para pedir la legalización del aborto en Argentina. Aseguran que si Romina hubiera podido abortar, su trágica historia no habría sucedido. Esta joven argentina fue condenada en julio de 2005 a 14 años de cárcel por haber acuchillado su hija el mismo día en que la parió, en el inodoro de su casa. Dijo que la criatura era fruto de una violación y que se cegó al ver la cara de su agresor en el rostro de su hija. Sin embargo, el caso no pudo probarse y Romina fue sentenciada sin atenuantes a pasar su juventud en cautiverio.




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Nicolas Vinokurov, el discreto (y enchufado) hijo del jefe que sobrevive en la Vuelta

El kazajo, que tiene 22 años y corre en el equipo de su padre, se curte en la ronda española. Ocupa el puesto 148 de la general y en la etapa de domingo, en Granada, sólo cuatro llegaron más tarde que él Leer




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Groves arrebata la victoria a Van Aert y O'Connor resiste antes de la crucial etapa de Cuitu Negru

El sprinter australiano se aprovecha del trabajo de caza del Visma para lograr su segunda victoria en la ronda española Leer




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El Barça pierde a su referente: Laprovittola pasará por el quirófano tras romperse el ligamento de la rodilla

El argentino, que abandonó la pista durante el encuentro con el Baskonia, estará varios meses alejado de las canchas Leer




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El virus del Nilo provoca la décima muerte en Andalucía: una vecina de Coria del Río (Sevilla) de 80 años

Por vez primera esta temporada, no se ha detectado la presencia del virus en las capturas de mosquitos realizadas por la Junta, si bien la Estación Biológica de Doñana sí los ha localizado Leer





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Nigeria: CJN Calls for Improved Strategies, Innovation to Protect Telecoms Consumers' Data

[This Day] Worried about the continuous misuse of personal data of telecoms consumers, which has exposed them to increased risk of identity theft, coupled with the frequent hacking of customers' online banking app, leading to loss of huge sums of money, the Chief Justice of Nigeria (CJN) who doubles as Chairman, Board of Governors, National Judicial Institute, Justice Kudirat Kekere-Ekun, has stressed the need for improved strategies and innovation that will protect consumers' data, as well as online transactions.






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Improving AI strategic coordination: A conversation with Pamela Isom

What is the mission of the U.S. Department of Energy’s Artificial Intelligence and Technology Office? How is it working to transform the Department of Energy into a world leading AI enterprise? Join host Michael Keegan as he explores these questions and more with Pamela Isom, Director of the Artificial Intelligence and Technology Office within the U.S. Department of Energy

The post Improving AI strategic coordination: A conversation with Pamela Isom first appeared on Federal News Network.




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AI and 5G to improve automotive production and after-sales in new partnership between NTT DATA and Aurora Labs

NTT DATA, a global digital business and IT services leader, and Aurora Labs, an automotive artificial intelligence (AI) company, have announced their global strategic cooperation in the Automotive Industry, with first joint projects in production and logistics.




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VisionTrack continues partnership with British Truck Racing Championship as official video telematics provider

VisionTrack is extending its longstanding partnership with the British Truck Racing Championship (BTRC) for a further year. As official video telematics provider, the company will deliver an advanced vehicle camera solution for all competing trucks in Division 1 and Division 2 of the BTRC.




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Bowker Transport set to improve driver safety and fuel performance with Webfleet

Bowker Transport is set to improve driver safety, reduce fuel use and cut CO2 emissions, due to an integrated Webfleet fleet management and VisionTrack camera system, supplied by Daisy Communications across its fleet of 225 HGVs.




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Problems with pre-retail logistics proving costly for suppliers

Half of the businesses supplying retailers are failing to meet supplier terms and conditions, leading to financial penalties and lost business.




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VHA deputy dedicates career to providing more help for veterans

From academia to the federal workforce, Dr. Carolyn Clancy has spent most of her career educating healthcare professionals and researching better ways to provide care to the veteran community. She joins Gigi Schumm on this week's episode of Women of Washington.

The post VHA deputy dedicates career to providing more help for veterans first appeared on Federal News Network.




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Voice proves to be the right tool for Sealey

Sealey Tools has optimised its picking productivity and accuracy since going live with its Dakota voice-enabled solution. When the company experienced an unexpected, significant and sustained increase in orders during the Covid pandemic lockdown, its warehouse was under extreme pressure to keep up with such an unprecedented upturn in demand




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BIXOLON and G Rigging & Lighting Ltd partner to improve event equipment management with barcode labelling solutions

BIXOLON Europe GmbH, a subsidiary of BIXOLON, a global leader in advanced receipt, label and mobile printers, has partnered with G Rigging & Lighting Ltd, an independent event specialist based in the UK.




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o9 Solutions and Supply Chain Insights with LKQ Europe reveal significant supply chain planning improvements following pilot to test outside-in planning

o9 Solutions, the enterprise AI software platform provider for transforming planning and decision-making, and analyst firm Supply Chain Insights, has announced that LKQ Europe captured significant supply chain planning insights as a result of the company’s participation in a pilot programme designed to test outside-in planning concepts through Project Zebra.




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CJ Lang & Son Ltd selects RELEX Solutions to provide forecasting and replenishment across its retail and wholesale business

CJ Lang & Son Ltd, the wholesaler for SPAR in Scotland, and the major Scottish convenience store franchise with over 300 stores across the country, has selected RELEX, provider of unified supply chain and retail planning solutions, to automate and optimise its supply chain processes.




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Epicor acquires cloud-based financial planning and analysis provider DSPanel

Epicor has acquired DSPanel, a global provider of cloud-based Financial Planning and Analysis (FP&A) solutions and existing Epicor ISV partner.




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Improving your demand and fulfilment processes

Manufacturing & Logistics IT spoke with leading representatives from the analyst and vendor communities to discuss some of the most important key talking points and areas of innovation taking place within demand forecasting and planning technology.

With a more fragmented and volatile playing field becoming the norm, companies need to be able to make better more accurate decisions to manage anticipated and actual demand as well as execute and fulfil orders.




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Murata’s RFID technology helps Bayer to improve the transparency of its pharmaceutical supply chain

Murata ID Solutions reports that it has helped life science giant Bayer’s Italian division, Bayer S.p.A., leverage radio frequency identification (RFID) tracking in the first large-scale application of the technology in the pharmaceutical supply chain.




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Aerospace engineering pioneers implement laser marking technology for improved part traceability

Datalogic has announced that its Ulyxe laser marking system has been chosen by Gilo Industries Group to enable accurate identification and traceability of parts manufactured across its innovative aerospace engineering companies.




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How To Improve the Transportation of Perishable Products to the USA: the Opinion of Belarusian Entrepreneur Denis Primakov

By Michael Turner, freelance writer.The commercial trucking industry in the United States is one of the most developed in the world, but even there some problems occur, especially when it comes to transporting perishable goods.




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US approves new $500M arms sale to Taiwan as tension from China intensifies

The Biden administration has approved a new $500 million arms sale to Taiwan as it ramps up military assistance to the island despite fervent objections from China. The State Department said Wednesday it had signed off on the sale of infrared search tracking systems along with related equipment for advanced F-16 fighter jets. Although the deal is modest in comparison to previous weapons sales, the move is likely to draw fierce criticism from Beijing, which regards self-governing Taiwan as a renegade province and refuses to rule out the use of force to reunify it with the mainland. The announcement came just hours after Taiwan’s President Tsai Ing-wen renewed a pledge to strengthen Taiwan’s self-defense as she visited a war memorial from the last time Taiwan and China battled.

The post US approves new $500M arms sale to Taiwan as tension from China intensifies first appeared on Federal News Network.




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Bureau of Land Management shrinks proposed size of controversial Idaho wind farm project

A Bureau of Land Management preferred alternative for a proposed large-scale wind energy farm in southern Idaho would shrink the size by nearly half.

The post Bureau of Land Management shrinks proposed size of controversial Idaho wind farm project first appeared on Federal News Network.




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GSA’s FAS streamlining federal procurement by updating GSA Advantage, improving UX, reducing PALT

GSA's Federal Acquisition Service is on the front lines of federal procurement, making the processes easier for acquisition professionals, agencies and vendors.

The post GSA’s FAS streamlining federal procurement by updating GSA Advantage, improving UX, reducing PALT first appeared on Federal News Network.